12351 comments found

umojo Purchased

I get this error while trying to import the Demo XML file:

502 – Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

ThemeFusion

Hi :)

that is a server error as it states. We have a troubleshooting section in our docs about XML file that you can look into, but that error would need to be resolved by your hosting company.

You could also try to leave the “download images and attachments” unchecked when importing the XML file, that will give you all the pages and posts and amy be a way around that server error.

We also have a knowledgebase on our support forum with the troubleshooting tips, its a great place to get help too.

Thanks!

Hello,

I’ve got 2 issues I just noticed recently:

1. I customised my site based on the demo files…. Therefore I installed the theme, I imported the demo XML and made some changes from there… Then, I just found out that my site is actually having the ‘avada_portfolio’ as the URL for each of my portfolio….. For example: www.mysite.com/avada_portfolio/portfolio-1, www.mysite.com/avada_portfolio/portfolio-2

There’s an ‘avada_portfolio’ in the url

Do you know how to change this?

2. I just upgraded to version 2.0.9 from version 1.xx, and realised that the information label on the portfolio page are missing… - Project URL - Project URL Text - Copyright URL - Copyright URL Text

Therefore my portfolio looks like this below, without any labels :

: www.projecturl.com
: This is a project URL text
: www.copyrighturl.com
: This is a copyright URL text

Is this a known issue?

Please let me know

Thanks,

ThemeFusion

Hi :)

Yes, you need to insert a custom portfolio slug in theme options.

First go to settings > permalinks and set it as the custom structure. Then go to your portfolio tab in theme options and insert a custom slug, it cant be the same name as your portfolio. So enter something like “portfolio-item”

For 2, we allowed users to add custom labels, so go to the same location (the portfolio tab) in theme options and simply insert the names of the labels there.

If you were on v1 and upgraded to v2, always check theme option, its usually a new feature that was added and you just need to select it or enter it in theme options.

Be sure to check out our forum for any additional support questions you have, we are now handling all support there. Its the best place to get it, everything is searchable, any user can respond, plus we have a growing knowledge base and all our video tutorials are there.

See our FREE SUPPORT section of our documentation that came with your purchase for info on signing up and using the forum. And also check out our documentation, it has been totally rewritten and is very detailed with instructions, screenshots, and videos.

Thanks!

Default-user

Hey,

Thanks for the quick reply! Also, your solutions worked fine!! thanks for that :)

Thanks,

ThemeFusion

Awesome! Thanks!

fandango Purchased

Hi there. Just bought this theme and there are only two options for page templates – homepage full width and full width. Where do I find ‘portfolio, contact’ etc… ?

Thanks Mike

ThemeFusion

Hi Mike :)

There are certainly more than that. Are you looking in the page attributes box when making a new page? Please check over “F. Setting Up New Pages” in our documentation file.

If you do not have the page templates listed in that section under the page attributes box then you would need to install the theme again. They should be there.

Thanks!

Default-user
fandango Purchased

Thanks. I did the XML import and it opened up the rest of the features.

ThemeFusion

Oh I see, you were referring to the demo pages. Yeah demo content has to be imported via XML.

Glad you got it all now! Thanks!

Hello,

Is that possible to show a LayerSlider on the iPhone (responsive) instead of showing the fallback image?

Thanks,

ThemeFusion

Yes, just remove the fallback image from the page options, and make sure you have the layer slider set to be responsive.

wdcs Purchased

.. .. and look for the udpate by the end

.. .. of the week (maybe sooner)

Smack dab in the middle of migrating a 200 page website to Avada theme. Now at a point where I REALLY need to see what updates, fixes and new features are going to be in the new version! What day will you be releasing?

ThemeFusion

Its coming soon, I cant give yo an exact day :)

wdcs Purchased

The sidebar menus show all sub and sub-sub and sub-sub-sub pages on the same level. (yikes!)

1) Will new release include update so menus support visually showing sub and sub-sub menu hierarchy?

Sidebar Navigation does not have that issue, however it does not allow custom menus for each webpage.

2) Will new release include Sidebar Navigation with customizable menus for each page?

3) Will the new release have any additional menu flexibility or menu types?

ThemeFusion

What version of Avada are you using?

Multiple Sidebar navigations is on our feature list but it will not be included in the next update. But it will include an option for a secondary top navigation in a new header design.

But the sidebar menu (widget) should not be displaying your content like that.

Please post this up on our support forum where we can assist you.

Thanks!

wrxer123 Purchased

Beautiful theme! If I plan on doing some small CSS changes, should I install the child theme? If so, do I install the child theme after installing the main theme? I couldn’t find any documentation on the child theme. Thanks!

ThemeFusion

Hi :)

To use the child theme, you just need to have the main parent theme installed. So install the parent theme, then upload the child theme and activate it. Child themes are always dependent on their parent themes.

But you dont need to use the child theme just for CSS. We have a custom CSS field in theme options that allows you to insert your custom CSS that will override any of the themes CSS. But that choice is yours :)

Thanks!

buzz119 Purchased

Hello,

i would like to put the Social sharing box in each item page of my portfolio. is it possible ? it seems that i can only put it in the blog articles.

thx for help, and great theme btw

ThemeFusion

Hi Buzz119!

Yes right now that is only for single blog post pages. But I will add that to our update list to make it a regular shortcode to be used anywhere.

But you can use our regular social icon shortcode, its accessed in the visual editor and contains all our social icons for use. Click the social links button and it will give you this …

[social_links rss="" facebook="" twitter="" dribbble="" google="" linkedin="" blogger="" tumblr="" reddit="" yahoo="" deviantart="" vimeo="" youtube="" pinterest="" digg="" flickr="" forrst="" myspace="" skype=""]

Thanks!

Hi!

I recently switched to using Revolution slider instead of Layer Slider…totally loving it. Couple questions:

1) On the Avada demo, are you using Full Width setting, or is there a way to get it extending beyond the normal width while keeping it in responsive mode?

2) I am having an issue where the text is not being constrained to the width I specify in the stylesheet. Any idea why it’s doing this, or what is overriding it?

http://coffeejumper.com

Thanks!

Mike

ThemeFusion

Hi :)

Yes we are using the full width setting on most of our home pages, any slider that extends the full width of the browser window is full width.

Yes the full width setting is responsive, check our demo to see.

Watch our video tutorial on the Revolution Slider, it shows you how to make the full width sliders like our demo.

Are you referring to the body copy of the first slide that spans the whole width? You need to simply add a break where you want it to wrap. So remove the constrained width you put in the stylesheet, and simply use

<br />

where you want the sentence to wrap to the next line.

Thanks!

gojcus Purchased

Hi. When do you plan to have backrounds in wide version. I’d like to have background (not only color) in footer. Can it be done before you upgrade the theme? In xml inport file there are not all the pages from your demo site. Is it possible to have full width and use some background without a slider? Thank you for these theme and your support.

I belive you used to have some layers for header in psd files (like bubbles,...). Where are they now? :)

PS When can we expect a new version of the theme.

Default-user
gojcus Purchased

Thank you for speed reply, as always :)

I already use the support forum but I asked here :)

In footer I wanted to have my psd with some gradient colors not just one plain color. (I’ll post this to forum)

For pages I’ll wait till your next update (I need meet the team but I thik I figured it out)

I’d like to make something like box.com with static background made in photoshop. Can it be done?

THank you again for amazing support and theme. Can’t wait for your upgrade. Take care

Default-user
gojcus Purchased

Seem box changed the first page. I’ll find something else and show you

ThemeFusion

Hi :)

Meet the team page is just the “person” shortcode put in columns. Easy to do, top part is 1/2 column, bottom part is 1/3 columns. All our demo pages are built with our shortcodes, its just a combination of different ones, thats the beauty of them! You can make custom pages and rearrange them however you wish :)

Here is the demo code, which will also be wht we include in the next update. Its easier than adding it to the XML file. Copy and past this below code into a new page in the HTML editor.

[one_half last="no"]

[person name="John Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2013/01/team5.jpg" title="President & Founder" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enim.[/person]

[/one_half]

[one_half last="yes"]

[person name="Jane Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2013/01/team4.jpg" title="CEO" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enim.[/person]

[/one_half][separator top="20"]

[tagline_box link="http://themeforest.net/user/ThemeFusion" button="Purchase Now" title="Avada includes multiple page layouts ready to use, just insert your content!" description="And it has some awesome features, premium sliders, unlimited colors, advanced theme options and so much more!"][/tagline_box]

[title size="2"]Our Valuable Team Members[/title]

[one_third last="no"]

[person name="John Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2012/08/team1.jpg" title="Developer" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enims sadips ipsums un.[/person]
[/one_third]

[one_third last="no"]
[person name="John Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2012/08/team2.jpg" title="Developer" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enims sadips ipsums un.[/person]
[/one_third]

[one_third last="yes"]
[person name="John Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2012/08/team3.jpg" title="Developer" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enims sadips ipsums un.[/person]
[/one_third]

[separator top="40"]

[one_third last="no"]
[person name="John Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2013/01/team6.jpg" title="Developer" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enims sadips ipsums un.[/person]
[/one_third]

[one_third last="no"]
[person name="John Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2013/01/team7.jpg" title="Developer" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enims sadips ipsums un.[/person]
[/one_third]

[one_third last="yes"]
[person name="John Doe" picture="http://theme-fusion.com/avada/wp-content/uploads/2013/01/team8.jpg" title="Developer" facebook="http://facebook.com" twitter="http://twitter.com" linkedin="http://linkedin.com" dribbble="http://dribbble.com"]Redantium, totam rem aperiam, eaque ipsa qu ab illo inventore veritatis et quasi architectos beatae vitae dicta sunt explicabo. Nemo enims sadips ipsums un.[/person]
[/one_third]

Hi,

Is it possible to have a extra top navigation menu, for say contact, sitemap information. Is this included in the admin panel?

Thanks,

Hans

ThemeFusion

Hi :)

We’re adding this feature in our new update that is coming very soon, like 3-7 days. All future updates are 100% FREE so you can buy now and get the update, or wait if you prefer :)

Thanks!

Hello

I am interested in purchasing your template, but I have some questions

can i create my own home? example: - slider -services -2columnas = (left) or information tabs + testimonial (right) - Our clients (it is possible this turning in automatic?) - portfolio - Recent work

What I need is to have freedom to create my own home page, structure the order of my project.

and I would like to add up the menu ( right top corner ) only the phone menu and email information.

Nice Work

best regards

ThemeFusion

Hi :)

Yes you can create your own custom home page, all our elements are easily used via shortcodes, you can create your own custom home page :)

For the menu, we are adding an update in about 3-6 days that will allow you to choose a header that can take your phone number, email and/or tagline text. As well as social icons. All future updates are 100% free so you can buy now and get the updates when they are released

Thanks!

EvoRod

Thanks!! Im waiting for this update! its available now ??

ThemeFusion

Not yet, we’re working on it now. Coming in a few days or as soon as we get it ready.

Thanks!

wonderfull!! i think im going to purchase!

another question

the animated slider is responsive ??

our clients can be rotate automatically ?

ThemeFusion

Yes all of our sliders including the 3rd party premium animated sliders (revolution and layer) are fully responsive.

The client slider is not able to be auto rotated at this time, but we can certainly add that to our feature list for a future update.

Thanks!

wrxer123 Purchased

First off, amazing theme! Just purchased :) One small issue found: In the Tagline/Reading box on the homepage, the Purchase Now button seems to be justified top right when in desktop screen size. But in smaller mobile size, the button becomes justified bottom center (which is what I’d like). How can I have this button bottom center on all devices/widths. (I’ve skimmed every line of css and php code with no luck) Many thanks!

ThemeFusion

Hi :)

Thanks for the purchase! I would need you to post this up on our forum to see if they can give you the CSS needed to change that. Mobile and desktop will display differently for optimum viewing purposes.

Check the FREE SUPPORT section of our docs for info on signing up and using the forum. Fill out a new thread and include your URL if possible, tell them Luke sent you ;)

Thanks!

Popdmb Purchased

Hi,

I’d like to freeze the dimensions of the menu bar so it continually appears while the user scrolls down. Is there a setting for this?

Thanks! Theme is really well done. The only shortcode I miss is a “callout quote” in a block of text. Otherwise…fantastic!

ThemeFusion

Hi :)

Thanks for the comments! Unfortunately there is no setting to always have the menu appear. That is called a “sticky” menu, we have not added that feature. But I will add it to our feature list for a possible update in the future.

We have a blockquote shortcode as well, you can see it on this page. http://theme-fusion.com/avada/full-width/

Is the callout quote different? We can certainly add that in for you, we’re always adding new shortcodes for users. Let me know

Thanks!

Is it possible to grant access to manage LayerSlider to a non-admin user? I want to grant an editor permission to manage the slider, but maintain overall control of the site.

ThemeFusion

No unfortunately thats not possible, they would need admin privileges for sure.

Thanks!

Benjamen Purchased

How to create the similar style “Latest From The Blog” for imbedded videos , the way it is shown here http://themeforest.net/item/avada-responsive-multipurpose-theme/full_screen_preview/2833226

Thanks.

Default-user
Benjamen Purchased

Thank you for your response. The thing is that I want to use the similar style but not for recent posts but manually embedded videos.

ThemeFusion

You would need to create a new shortcode for that, the recent news shortcode works with the blog posts.

You could simply insert your video shortcodes into column shortcodes to get the same look if you wanted.

Krychaj Purchased

Hi I have one problem, I could almost match the blog to my needs, but sometching went wrong :( My sidebar landed on the blog entries below :( This is screen shot :(

http://cl.ly/image/1d3b0T2c2s3D

I do not know how to restore it, re-upload all the files does not do anything. Help :)

Default-user
Krychaj Purchased

I send a e-mail.

ThemeFusion

Yes we can follow up there, its just a setting I believe. I’ll reply via email.

Thanks!

ThemeFusion

You’re all fixed now, you had a missing tag in one of your posts so it was messing up the page. Such a minor thing but its fixed now :)

jochri Purchased

Great Theme, i already love it!

Is it possible to allign the google map in the contact form templates at the left and the contact form at the right side like the [one_half…] style?

ThemeFusion

Woo Hoo! Thanks!

That is possible but you would need to customize the code for that, its not a theme option at this time. But I like the idea of having that option so I’ve added it to our list for a 3rd contact option so you will be able to do so in a future release :)

Thanks!

wmd4x Purchased

Hi,

Trying to get to the bottom of email malfunction from a plugin i’m using to auto email when blog is updated. Are there any known issues or conflicts with Avada theme. Wondering because of the inbuilt contact form. The particular plugin i’m using is Navyan Subscribe. I’m using it on other sites without any issues. The plugin is plug-n-play so doesnt need any settings.

Thanks.

ThemeFusion

Hi :)

No we have not used or tested that plugin before, and we have not heard of any issues from other users who may have used it. Plugins can work on some sites and not others, there are thousands of plugins and thousands of themes if not more, its hard to say. The best course of action since its a 3rd party plugin is to check with the plugin author, and then post up on our support forum to see if any other users have used it. I would put the plugin name in the title so users will see it and reply if they’ve used it.

See the FREE SUPPORT section of our docs for info on signing up and using our forum.

Thanks!

by
by
by
by
by
by