10208 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
onorlin Purchased

Love the new header designs, just what I wanted, you guys are awesome.

I have an issue with large spacing between header menu and content after deciding not to use page title bars. Have found some old answers to this changing the all.css but i was wondering if there is a way to put in a custom css to decrease the space?

BTW i have problems getting in to the support forum, or more specifically I get into a dashboard mode…

Thanks

Onorlin

ThemeFusion

Thanks Onorlin, we appreciate hearing that :)

For the forum, when you sign in, it will take you to a wordpress dashboard, this happens since our forum is based off a wordpress plugin, so each user has a Wordpress account for it. All you need to do it go up to the top left where it says “Themefusion”. Hover over that so the dropdown appears, then click “Visit Site”, that will take you to the forum. ANd here is the Avada forum thread.

http://theme-fusion.com/forum/category/5/avada-responsive-multi-purpose-theme

As for the spacing, if its below the page title abr then it can be controlled with the below CSS, the number you want is the first one, the default is set at 55px, I’ve made it 35px for you, copy and paste this CSS into the CSS field in theme options. Then check out your site, if you want it reduced more, then change 35px to a lower number.

#main { padding:35px 10px 45px; }

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
lmndk Purchased

Hi, how can i load a google font in Layerslider? I’ve tried: font-family:”Antic Slab”,Arial,Helvetica,sans-serif !important; But nothing happens.

Best regards.

ThemeFusion

Hi :)

Hmm, that should work. Here is the CSS we use on our demo slides.
font-family: museoslab500regular;

Are you putting ” around the font, try to remove those. And I’m sure you are, but also make sure you are putting the CSS in the style field.

Let me know, thanks!

Default-user
lmndk Purchased

Hi again, I’ve tried font-family: museoslab500regular; but nothing happens, it’s inserted in the layer slider style field.

ThemeFusion

If you use the Museoslab font, you need to make sure you have the 4 fonts files installed via theme options. Museo Slab is a custom font so it needs to be installed.

See the “Museo Slab” section of our documentation, it gives you instructions on how to download and install the font, and also has a video tutorial that walks you through it.

See this screenshot, custom fonts like Museo have to be installed in theme options.

http://i.imgur.com/jG6iENp.png

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I currently use the Nevada theme (bought from themeforest) and I’ve been trying to use the http://time.ly/ events calendar plugin on it. However, the plugin is not working properly and http://time.ly/ tell me it is due to a theme conflict.

So I’m considering switching to a new theme, but don’t want to spend money and then find out it doesn’t work in Avada either….... so do you know if the http://time.ly/ events calendar plugin will work on Avada…... I hope it does.

Could you maybe contact them and see if you can check it works with your Avada theme?

Thanks

ThemeFusion

Hi Red93cat!

We have not tested that plugin ourselves so I cant say yes or no. The plugin author would need to have Avada installed to know if it works and I doubt they do. Hmmmm, I can add this to our list to check, we plan on testing some of the major plugins for compatibility sometime in the future. Wish I could say more right now, sorry!

Thanks!

Default-user

If your theme had been compatible then I would buy Avada asap. Please contact Timely and work with them so the plugin works on your theme – it will benefit both sides and all customers.

ThemeFusion

Thanks for the feedback, its been added to our list so we will get it tested.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
umojo Purchased

How do I add additional fields to the Contact form?

ThemeFusion

Hi Umojo!

Right now our built in form does not allow easy addition of more fields. We’re going to change that in a future release though so users cna easily add or subtract fields. For now, we recommend using Contact Form 7 plugin.

Thanks!

  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 1-2 years

Can i use both side side bar in my services page bcs i need this feature and menu is not coming properly and when i see inner pages in my ipad it not come propely pls help. My website link is http://appspooltech.com/appspoolt and my skype ID is : kshitij.pal

ThemeFusion

Hi :)

We do not have a double sidebar feature for any of the pages, you can only have one sidebar right now either on the left or right side.

For your menu, you can widen the dropdown menu so your longer menu names fit on one line . Insert this below CSS

#nav ul ul { width: 280px; }

Or you can update the theme to v.1 and it removes then fixed height and so menu items can go on 2 lines properly.

I dont see the issue with the ipad, what is the issue?

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Before updating my theme avada how I can backup theme files because worked on the theme files.

Thanks for your support.

ThemeFusion

Hi :)

You could just copy the current “Avada” theme folder to your computer, that will save off the current version of the theme.

All your data is stored in your WP database, that will not be lost. But if you want to save a copy of the current version, you can make a copy of that theme folder. See instructions below for FTP, it mentions you can save off a copy of the current theme folder if you wish.

TO UPDATE VIA FTP”:

1. Go to “wp-content > themes” location and backup your “Avada” theme folder by saving it to your computer, or you can choose to simply delete it. Your content will not be lost.

2. Then simply drag and drop the new “Avada” theme folder from your new download into “wp-content > themes” location. Choose to “Replace” the current one if you did not delete it.

Note: You need to extract the “package.zip” file, then extract the “Avda.zip” file to get the “Avada” theme folder.

Thanks!

  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 1-2 years

Can i use both side side bar(right and left) in my services page bcs i need this feature and menu is not coming properly and when i see inner pages in my ipad it not come propely pls help. My website link is http://appspooltech.com/appspoolt and my skype ID is : kshitij.pal

ThemeFusion

Hi :)

no we do not have a double sidebar feature for pages right now.

For the ipad, it looks normal to me. But maybe you are wanting to use the regular “fixed” layout for the ipad? Do you want your ipad to look just like your desktop version? If so, then select “use fixed layout for ipad” in theme options on the general tab.

We added that feature in 2.0.7, so if you are not on 2.0.7 or higher then you would need to update to get that feature.

What that will do is give you the desktop version (fixed layout) on your ipad so it will look exactly as it does on your regular desktop computer screen.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Babatoure Purchased

Hi,

The problem is that when I create and save a portfolio item, and then go to view the page, I am getting an error message stating ‘404 error, couldn’t find the content you were looking for.’ I have tried selecting/unselecting several options but still get the same issue.

I have the newest version and have tried all options given in the respons to ‘trevor’ 4 months ago who apparently had the same problem.

Regards, Guy

ThemeFusion

Hi Guy!

This is just a permalink setting. Do you have a custom slug set on the portfolio tab in theme options? If you do then you need to make sure you have “post” structure set in the permalinks area.

First do this, go to “setting > permalinks” and hit “save changes”. Then check to see if that fixed it.

if not then go back to same area and select “Post” as the structure. Then go to “portfolio” tab in theme options and enter a custom slug. Make sure its not same name as your portfolio page. So if your portfolio page is called “Portfolio” then your slug should be something like “portfolio-item”.

Let me know, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bokandju Purchased

Hi Guys

Im having a bit trouble adding a blog page. i see the setting on the theme option but no where to assign a certain page as the blog?

I’m i missing something?

thanks in advance

ThemeFusion

Hi Bokandju!

You have to first create a page, and assign the “default” template to it. Then go to “settings > reading” and assign that page to be the “posts” page. Then any option you select in the bog tab of theme options will apply to it.

Check out our video tutorial on the blog, it walks you through the setup, we have one for other areas as well like Portfolio.

https://www.youtube.com/watch?v=spxuhjJCrVw

Thanks!
  • Has been a member for 1-2 years

Hi there,

Is there an option to change the sidebar background color to differentiate it from the main page?

ThemeFusion

Hi :)

We do not have a theme option for the sidebar colors. But you could do it with a line of CSS if you wanted.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, Thanx for a very nice theme! How do I change the distance between the top of the header slider and the menu? I also wonder how I can make the pictures in the “recent blog” the same size? www.yesgroupsweden.se/hem Thanx!! /Annika

ThemeFusion

Hi Annika!

You placed your slider in the post content field, which will give you a much large space between header and slider. You could place the slider on the page by selecting it in the page options box. See our video tutorials for each slider, it shows you how to do that at the end, or check out our “Slider” section of our docs, it had a screenshot that shows you how to select it.

If you want to leave it the way it is, then use this below CSS to move the slider up. Insert this line in the CSS field in theme options. The first number is the one that controls that, it was set at 55px, I made it 0px.

#main { padding:0px 10px 45px; }

For the recent news images, if you have some portrait images as featured images and some horizontal, they will end up being different sizes in the shortcode. If we didn’t do that then it could distort them and mess up the ratios. The best thing to do would be to crop the images to be about the same size, or at least the ones you use for the featured image.

Hope this helps, thanks!

Default-user

Thank You! It solved it!

ThemeFusion

Wonderful, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Quick Question,

Supports Avada – UeberMenu

http://labs.sevenspark.com/UberMenu
ThemeFusion

Hi :)

Before v2.1, Ubermenu worked fine with a small modification, that is documented o our forum and with the plugin author “Seven Spark”. After v2.1, we had some code changes due to our new header options so there are some styling issues, but we are working them out in the next few days and it will be back to being compatible.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands
Re4zeN Purchased

Hello,

What a great looking theme, have set-up many sites using all kind of themes, but this one is smooth!

Having a few problems with a meet the team” page. Somehow I can’t get the Name, Titlte, and little story next tot the picture. With the regular short code it show the picture, and below that, all the info. Is there a little snippet of code to add to the short code so it show the picture to the left of all the text?

ThemeFusion

Thanks for the comments!

Hmmm, so you’re trying to put the image on the left, then the name/title/icons and bio to the right? That probably wont work out of the box, you would need to modify the styles of it, by default its going to show up as it does on our demo.

If you have a test page setup with what you have so far, and post that up on our support forum where our developer can view it, they may be able to give you the necessary CSS change, it just depends on how involved it is to change.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Emily2013 Purchased

Hello, I update the theme 2.0.9 to the 2.1.0, I changed the Header to the new one – header version 5. The social icons are not showing ( I checked it at windows explora and firefox, I also Reset the Options on Header Options) – any Ideas????? Also I would like to know if it possible to entlarge the text on the header left ? (header version #5) Thanks! P.S. I send you with another issue the message with my WP and FTP login-informations… but still waiting for the answere… Could you please answere my questions?

ThemeFusion

For social icons, you have to have the fields filled out in the “social links” tab of theme options. Once you insert your personal links for whichever icon you want, they will show up on the site.

Go to the “social links” tab in theme options to set those.

For header 5 text, the top contact info text and the top navigation are controlled via theme options on the typography tab. Look for the “secondary nav and top contact info” field, that is the field you will insert the font size to control that text.

We did respond to your email :) Once this morning and then once again about 10 minutes ago. Check it out, and reply back there if you have any questions.

Thanks!

Default-user
Emily2013 Purchased

Great!!! Thanks a lot – this issue solved!!! – Works fine!!! :)

ThemeFusion

Woo! Will check your new email soon and reply back there, thanks!

Default-user
Emily2013 Purchased

Thank you!!! :)

  • Referred between 1 and 9 users
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items

Where can I see the 5 headers designs?

ThemeFusion

Hi :)

On our demo, look for the “Header” menu item up top in the navigation. We have all 5 of them there.

http://theme-fusion.com/avada/
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have an issue. When our website is googled I have all this back-end code showing:

Phoenix Girls Chorus
www.girlschorus.org/
HOME shapeimage_1_link_0. ABOUT shapeimage_2_link_0. CONCERTS/EVENTS shapeimage_3_link_0. JOIN PGC shapeimage_4_link_0. DONATE shapeimage_5_link_0

How can I get that off or change it?

Thanks!

ThemeFusion

Hi Jillshepherd :)

Hmmm, that is a little weird. Do you know if you’ve entered that info anywhere, tracking code, etc? We’ve checked our test sites an they come back with the proper info in google.

We recommend using this plugin, http://wordpress.org/extend/plugins/wordpress-meta-description/

That should take care of that for you. If you still have issues with that, email us your info so we can look into your case. It can take 24-48 hours for the results to update.

To email us, Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

Default-user

I’ll try that. I definitely have not added tracking info etc.

ThemeFusion

Interesting, ok thanks. Let us know how the plugin goes.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I hate to be helpless, but I have a couple hurdles that I need to figure out before I can considered my site complete. I will list them out below and hopefully you guys can help me out. THANKS A MILLION!

1. I have figured out how to apply line spacing to all the needed areas except to the accordion short code. If you visit my site at rachelwesterhoff.com >> click on the “ABOUT” section and under “WHAT MAKES ME UNIQUE” is the text im struggling with. Just seeking a short line of CSS that is the most specific.

2. Additionally, in my “ABOUT” section I’m experiencing a weird alignment issue. The two tabs “WHAT MAKES ME UNIQUE” and “SKILLS” does not align on the top. The “SKILLS” section is slightly lower. How can I make this aligned?

3. At the bottom of my individual portfolio pages it has an area called “Related Projects”. I like the section but I need that text to be in all caps to make the type style cohesive. Is there an easy place to edit this?

Sorry for all the questions but your help on this would be awesome. Thanks in advance!

ThemeFusion

Hi Rachel :)

No need to feel helpless!

1. Use this CSS

.toggle-content { line-height:30px; }

2. There must have a spacer inserted for the skills section causing it to be pushed down. Look for a spacer CSS or margin-top and remove it. Also make sure you have the one-half columns set up properly. If you cant find that I would need your login info to check the page out. Or you can show me a screenshot of the page from the “text/html” editor window.

3. You can make that all caps by inserting this CSS in the CSS field.
.related-projects .title h2{text-transform:uppercase;}

That should do it :) Your site looks amazing too, fantastic work displayed, very clean, crisp design items. I love it.

Thanks!

Default-user

Thanks so much for taking a look and providing feedback! I’m a recent college grad trying to find a design position and hoping my website will be the finishing touch to landing something great.

In response to 2. – Do you have an e-mail address where I can send you a screen shot of the text/html editor window? Hopefully after you take a look this will be a quick fix.

And thanks for the CSS snippets! Such a relief to finally have the right pieces to make this all come together.

ThemeFusion

Hi Rachel :)

Sure, email me at the link below. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
nuvem Purchased

Hi there, I would like to use the same typography as on your live preview site. Can you tell me what settings you made?

Thanks in advance,

Berre.

ThemeFusion

Hi Berre!

The headings and menu use MuseoSlab, please see our docs or video tutorial for how to get that font. The rest of the site uses PT Sans which is a google font. Below is a screenshot of the font sizes.

http://i.imgur.com/4d6GGgP.png

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I love this theme. Thank you. However today I lost some of the Text Styles in the Layer Params on the Revolution Slider. I tried restoring the Edit Captions.css file but that didn’t help. Please advise.

Thanks in advance, Mark

ThemeFusion

Hi Mark!

Thanks for the comments! What triggered the loss of styles? That shouldn’t happen on its own. Did you activate a new plugin or do anything else?

The only way to keep a backup of your layer or rev slider is to export the data. Both plugins give users a way to do that. We have a FAQ on our forum that shows you how to do it for both, see the link below. You will need to be logged into the forum to view it, creating an account is free too.

http://theme-fusion.com/forum/topic/2912/how-to-exportimport-your-slider-data

Thanks!

  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 1-2 years

Iam not able to download the the theme . It will take 15 hrs to download pls help me.

ThemeFusion

Hi There :)

Wow that doesn’t sound right. You need to contact Themeforest about this. They handle the downloads/uploads 100% and its out of our control.

did it take that long when you originally bought it? I would keep trying and contact them as well, they may have some temporary issues going on that will probably get resolved. You can also post on their forum to see if anyone knows about the issue.

Forum Link : http://themeforest.net/forums/topic/themeforest/25

Support Center: http://support.envato.com

Let them know, they will get it fixed for you.

Thanks!

Default-user

Avada XML Import . Its not working . Pls help me.

ThemeFusion

Hi :)

Are you using the new Avada v2.1? It should go very fast. What errors is it giving you?

Please see the “E. Importing The Demo Data – XML File” of our documentation, we have the top troubleshooting tips there for users who have issues with the XML. If its not importing its a server/host limitation.

i would make user you are using the new XML that was included with Avada 2.1, its been sized down so it goes faster. Then if that wont import, let us know what the error is.

Then, I would leave the “download images and attachments” unchecked and try it again.

Thanks!

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