12419 comments found

I having problems uloading this team from admin and even from my cpanel.

ThemeFusion

Hi :)

Are you only uploading the “Avada.zip” file? Do not upload the entire package.zip file, only Avada.zip is the wordpress theme.

Also check out our docs, it has an install section that has a video tutorial as well, and directions for FTP.

If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

On the portfolio page, a link icon and zoom icon appear when you mouse over each photo. With this theme, is it possible to remove the link icon that appears on photos and only allow a viewer to enlarge the photo instead?

ThemeFusion

Right now this is not a theme option, but we are adding it so it can easily be switched on or off.

But for now, we can assist you i doing that after purchase, that is no problem :)

Thanks!

I purchased this theme awhile ago and its been amazing. Now that theres a new update, How do I download the new zip file? Do I ave to pay again?!

ThemeFusion

Thanks for the comments! Woo!

To get the latest version, you need to download it from your downloads tab on Themeforest, it will be the latest one. Also, check out these two threads below on our support forum knowledgebase.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Thanks!

Hi, and thanks for this great theme!

I was wondering how to edit the text in the drop down menu when someone is visiting the page on a mobile device. The text is “Go to…” by default.

ThemeFusion

Sure, You can translate it in the main.js file located at js/main.js Open that file and search for “Go To”.

We will add this to the translation files as well.

Thanks!

piagroup Purchased

Hello! Great theme!

But I’ve been trying for forever to figure out how to remove the “Leave a Comment” box at the bottom of every page.

Can you please help me?

Thank you!

ThemeFusion

Sure :)

Go to the “general” tab in theme options and uncheck “allow comments on all pages”

Thanks!

I’m having trouble creating an Lightbox image! Clicking on the option Add to lightbox image pages and posts, a question mark appears only in error.

Se images:

http://www.willianepriscilalima.com.br/casamentos/wp-content/uploads/imagens_gerais/error_01.png

http://www.willianepriscilalima.com.br/casamentos/wp-content/uploads/imagens_gerais/error_02.png

ThemeFusion

Hi :)

After you click the “lightbox” icon, it gives you the code you need, but it does not have your image URL yet so you need to insert that.

Click on the ”?” icon and you will get the image editing buttons, click on it then you can add the image URL to the “Link URL” field, then click on the “advanced settings” tab and add the image URL to the “source” field. Those two fields need to be filled in with your image URL, that way the thumbnail shows and the lightbox shows.

Or we prefer to just edit it through the HTML tab, click on the “Text” or “HTML” tab instead of the visual editor, and you will see this.

<a href="full image link" rel="prettyPhoto"><img alt="" src="thumbnail image link" /></a>

Just insert your image URL in the “full image link” and the “thumbnail image link” sections.

The reason why the ”?” appears is because Wordpress does not know which image you want to use in the lightbox, so it gives you the necessary fields to insert the correct image URL.

Thanks!

Default-user

Tks for the response… Now is ok…

ThemeFusion

Wonderful, thanks for the follow up response!

Is there a pre-made “Black” theme available as there is with the PSDs?

ThemeFusion

We’re in the process of making it, we’re going to be adding multiple design skins, and dark will be the first one. The PSD was a preview, the skin for the theme is coming soon! You will be able to get the update once its done.

Thanks!

Hi again – so Ive uploaded the latest version of Avada but those things are STILL not working. www.leancleanbody.com.au

I want to activate the rotating/fade in out testimonials and I also want to have a moving carousel of before and after images (which I tried to set up as ‘recent works’ but since the upgrade this doesn’t work either!).

Please help me with these 2 things as you suggestion of using the shortcodes doesn’t work. Also I thought I would try using the clients slider and this doesn’t work either. See code examples below that Im using. And yes I have images in my portfolio.

e.g.
[recent_works][/recent_works]
link=”http://www.leancleanbody.com.au” image=”http://www.leancleanbody.com.au/wp-content/uploads/2013/03/jill-isagenix.jpg”]client link=”http://www.leancleanbody.com.au” image=”http://www.leancleanbody.com.au/wp-content/uploads/2013/03/jill-isagenix.jpg”client link=”” image=”http://www.leancleanbody.com.au/wp-content/uploads/2013/03/jill-isagenix.jpg”[/clients]
ThemeFusion

Hi Samantha,

All of those things work, so it must be a theme option setting. Please email me your login info so I can check, it will be faster that way.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

Thanks!

This is absolutely one of the best themes I have ever worked with. Everything works so well – kudos.

Question: on the Side Navigation template – is the a way to show only subpages and not pages above?

For instances, I have the following structure:

Residential -Residential Efficiency -Residential Services —Service 1 —Service 2 —Service 3

Only Residential Services and Service 1, 2 and 3 use the Side Navigation template, but everything is listed. Is there a way to change this?

Thanks.

ThemeFusion

Thanks for the comments!

Hmmm, well the parent level side navigation will always show as well as the children. But if those pages are the only ones that are using the side nav template, then they should be the only ones that show. Make sure that the other pages (Residential, Residential Efficiency) do not have the “side navigation” template selected in the page attributes box. As long as they do not have the page template selected, then they should not show.

if you still have trouble with this, post up a new thread on our support forum and we can check it out and see what is causing it.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Thanks!

Awesome design, awesome after sales service and support!

Thanks guys, very happy.

Photo Biz Exposed

ThemeFusion

Awesome, thanks for the comments, we greatly appreciate it! Please dont forget to rate our theme for us!

And your site looks great! When we create our gallery of sites, do we have your permission to use this one?

Thanks again!

Hello, First I want to appologize because my English is not good. 1. I have a problem with Avada, when I am including a video in pages ( youtube or vime ) and I am clicling on the icon ( in edit ) the line [vimeo id=”Enter video ID (eg. 10145153)” width=”600” height=”350”] is appearing on the top pf the screen. Why ? How Can I resolve it? 2. What do I need to add on youtube video text and how [youtube id=”Enter video ID (eg. Wq4Y7ztznKc)” width=”600” height=”350] for not to show relations videos (rel=0)? Thank you so much.

ThemeFusion

Hi CarolinMa :)

The vimeo and youtube shortcodes are below. When you click the shortcode icon, it gives you the shortcode, you just need to change out the VideoID with the one you want to use, then adjust the size if you wish. Like this …

[youtube id="Wq4Y7ztznKc" width="600" height="350"]
[vimeo id="10145153" width="600" height="350"]

If you wish to have the video open in a lightbox, then do this below. We have a “lightbox” shortcode as well, its the last icon on the second row (the black box). Just click it and enter your video URL, then a thumbnail image for it.

<a href="http://youtu.be/hsEUBLIJvmE" rel="prettyPhoto"><img alt="video 1" src="http://theme-fusion.com/avada/wp-content/uploads/2013/02/video_screen.png" /></a>

If you still have issues with this, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Watch The Forum Video Tutorial Here

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

Hello, First I want to appologize because my English is not good. 1. I have a problem with Avada, when I am including a video in pages ( youtube or vime ) and I am clicling on the icon ( in edit ) the line [vimeo id=”Enter video ID (eg. 10145153)” width=”600” height=”350”] is appearing on the top pf the screen. Why ? How Can I resolve it? 2. What do I need to add on youtube video text and how [youtube id=”Enter video ID (eg. Wq4Y7ztznKc)” width=”600” height=”350] for not to show relations videos (rel=0)? Thank you so much.

ThemeFusion

Hi CarolinMa :)

The vimeo and youtube shortcodes are below. When you click the shortcode icon, it gives you the shortcode, you just need to change out the VideoID with the one you want to use, then adjust the size if you wish. Like this …

[youtube id="Wq4Y7ztznKc" width="600" height="350"]
[vimeo id="10145153" width="600" height="350"]

If you wish to have the video open in a lightbox, then do this below. We have a “lightbox” shortcode as well, its the last icon on the second row (the black box). Just click it and enter your video URL, then a thumbnail image for it.

<a href="http://youtu.be/hsEUBLIJvmE" rel="prettyPhoto"><img alt="video 1" src="http://theme-fusion.com/avada/wp-content/uploads/2013/02/video_screen.png" /></a>

If you still have issues with this, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Watch The Forum Video Tutorial Here

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

devbysam Purchased

Can someone tell me how to make it so that portfolio items are a child of the portfolio page, so url would be site.com/portfolio/item. Same with blog posts.

ThemeFusion

Hi :)

You would need to change the permalink structure. You need to go to the “portfolio” tab in theme options and enter your custom slug in the “Portfolio Slug” field. Just make sure its not the same name as your portfolio. So if your portfolio page is called “portfolio”, your slug could be “portfolio-items”.

Once you insert the custom slug, go to :settings > permalinks” and select the “post name” and hit “save changes”

If you have issues with this, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

Leedr Purchased

Hi there,

What do I need to change to have the top of my image (www.nscb.co.uk/about) align with the other pages,? ie the homepage and the contact page map (www.nscb.co.uk)

Currently it sits around 25pixels lower…

Any help would be greatly appreciated!

ThemeFusion

The image is inserted in the post content field so be default its lower since its the “content” area. If you use the “page title bar” and insert your image that way, it will be in the same spot.

Or you can adjust the spacing of the main content area, adjust the first number (55px) and make it smaller, but this will affect all the content in the post content field on all pages.

#main { padding: 55px 10px 45px; }
Or, you can insert inline styles for that specific image.
<img style="margin-top: -25px;" src="http://theme-fusion.com/avada/wp-content/uploads/2012/07/full_width.jpg" alt="" width="940" height="305" />

Our new forum is live, please be sure to check it out and create an account for further support. We’re going to be moving all support there for many different reasons, all of which are beneficial to you and us :) These comments will be for quick pre sales questions and very minor theme related questions that can be answered quickly.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Watch The Forum Video Tutorial Here

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

Turkish font compatible?

ThemeFusion

Is turkish font RTL? If so then right now you would need to use a plugin for that, but we’re going to be adding RTL compatibility in a near future release.

thanks!

lmndk Purchased

Hi, how do i change the “Go to..” when viewed on a mobile device to my language. Nothing in the .mo or .po files.

Best regards!

ThemeFusion

Hi!

You can translate it in the main.js file located at js/main.js

hothma1 Purchased

Hi, I’m trying to create a website with no comments or posts, I do chose static page with full width, but I still get comment closed. I’m not sure if I’m missing something. thanks

ThemeFusion

Hi :)

Do you have “allow comments on all pages” unchecked on the general tab in theme options? And what about the settings on “settings > discussion”? make sure all of those are unchecked for comment selections.

If all of that is done, then please check out this thread on our forum knowledge base.

http://theme-fusion.com/forums/topic/comments-are-closed-message/

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

Hi there, I have set my portfolio pages to display my clients products and the system is working really well to do this. Although I would like the ‘Related Projects’ title section of my portfolio page to be titled ’ Related PRODUCTS instead. Is this possible? Any help would be greatly appreciated!

Ps. This theme is awesome! It allows you to work so quickly and has excellent back up and help. Great work!

ThemeFusion

Yep, it sure is :) We’re going to add this as a new theme option to make it easier for users to translate if they wish, for now, you can edit “single-avada_portfolio.php” and change the words.

Thanks for the comments!

hi, i bought a license however have some doubts, my version is 2.0.1 bought the avada days 03.03.13:

1- how to know the version of “revolution slider” and “layer slider”? 2- how editing fonts (size, color, type) in slides? 3-

ThemeFusion

Hi :)

If you bought Avada on March 3rd, then it should be v2.1, not 2.0.1. Please go to “theme options” and look for the top Avada text, it shows you the version number.

It should not say Avada 2.0.1, it should say Avada 2.1.0. Also, anytime you download the Avada theme from your downloads tab on themeforest, it will be the latest version of the theme 100% of the time.

For the plugins, all plugins are fully integrated into the theme, this makes it hassle free for the user, you do not need to install them or worry about them. We always include the latest plugin versions of the sliders, when they are updated, then we include the new versions in our next update. The integrated plugins is a requirement by the layer slider folks, so we also do it for the other sliders to make it easier on our users.

For example, right now we are using Rev Slider v2.2.4, and Layer Slider 3.6.2. Both of those sliders were just updated in the past week, so we will be including the new versions in our next Avada update, which is being worked on right now.

if you wish to check the version number of the plugins, then for Rev Slider, just click on the sidebar item in admin and you will see the version number on that opening page. THe layer slider does not show i there, that is not becuase of us, its just how the developers built it. But, you can check it by looking at the files in the “avada” theme folder. Go to “avada > framework > plugins > layerslider” and look at the “layer slider.php” file, it shows the version number at the top.

We work hard to make sure our users always have the latest version numbers of everything, and we make sure it works seamlessly across the theme for everyone. We issue new updates about every 2-3 weeks and it will always include any updated plugins that the other developers released.

Once you buy Avada, all future updates are 100% free, so you can always download the latest version anytime you wish.

Thanks!

Default-user

hello, thanks for the reply on the Slide version, I could see that I typed wrong, the version is correct is 2.1 and not 2.0.1 as I had typed, sorry for the mistake.   but as my second doubt, how auterar source inside the slide, after including the text, there is an easy way to do this? because I observed that one has to use commands html

ThemeFusion

Oh no worries, glad its the latest one :)

You dont need to use HTML for either slider if you dont want to. Check out our video tutorials for each slider, they are included in our documentation file, on our forum and on our youtube channel.

it shows you how to make a slider for each one. no HTML is required unless you need a cusotm button, or want to add custom styles but that is CSS, it shows you how to do it.

But both animated sliders are drag and drop interfaces. Thanks!

Hi there – I have found another glitch in the theme – the feed is now not working since updating the theme – can you help? e.g. http://www.leancleanbody.com.au/feed/ is empty

ThemeFusion

Hmmm, The feed also works, something must not be setup right with your theme. See my other response that asked you to email me your login details, I will check it out and let you know.

Thanks!

Default-user

no worries can you email me your email address because when I respond to the dont reply one it bounces back – thanks!

ThemeFusion

Unfortunately we’ve had to set up like that due to spammers and cant post the email here either.

But we did receive your email I think, is it the one from “ChrisM…” ? Did you pull the email back once it sent? We only see the email address now and not the username.

I just sent a reply. If that is not it please send it one more time, it might of been accidentally deleted. Sorry!

Thanks!

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