11121 comments found

Hello

One of my good friends and clients have an question to his theme, but he is not that good at english so i promised him to contact you.

He is currently working on the theme on a local host (MAMP), but the contact form won’t send emails. It says the email was sent successfully but he never receives the email. And he has checked the spam folder as well.

Hope you can help

ThemeFusion

Hi :)

Have you tried it on a live server and not local host? It will work as long as the email address is a working address.

To troubleshoot, we would need to have him post up in our support forum. See the Free Support section of our docs for info on signing up and using the forum.

Thanks!

tdmistry Purchased

Hi, Quick question about “Related posts” – Apart from enabling it in theme options, is there anything else we need to do ? I suspect it is picking up related posts from TAG’s ?

Thanks

ThemeFusion

Hi :)

The related posts will automatically show and it pulls the post from the same category.

Thanks!

Hello, in the boxed version, I have to choose one of the Patterns shown on the style selector or can I install my own pattern? thanks.

ThemeFusion

You can upload your own custom background images, the patterns we provide come with it as well, but if you need your own pattern you can upload a small square of it as a background image then simply choose to have it repeat.

Thanks!

Hi, I’m very interested in this theme, just have one silly question.

Is it easy to take the shadow off the menu? I’d like to make the revolution slider fit seamlessly under the menu bar so it doesn’t even look like there’s a separation (i.e. I will match colors).

Thanks, Syl

ThemeFusion

Hi :)

The shadow is actually apart of the sliders, it can be easily shown or hidden and is selected as a asking type or a shadow type depending on which slider you use.

So yes, you can turn it on or off for each slider. If you dont use a slider then it wont show at all.

Thanks!

Default-user
SylD Purchased

Thanks, I just purchased the theme & look forward to working with it.

ThemeFusion

Fantastic! Thanks for the purchase, we look forward to helping you out! Be sure to signup at our support forum, see the Free Support section of our docs for info on signing up there,

Thanks!

I have a logo 900px wide and aprox. 250 high. Can i adjust header size so it wil fit on top of the page.

Are po/mo files included so i can translate to my own language?

Can i upload my own imagefile to use as background?

Tnamks

ThemeFusion

Hi :)

Yes you can upload a logo at any size, the rest of the area will adjust accordingly, and if needed you can adjust the top/bottom margins of header to fit better or use custom CSS to adjust further.

Yes we include translation files as well as 8 translated languages. http://theme-fusion.com/avada/side-navigation/translation-ready/

Yes you can upload your own custom background image in theme options, or even do it per page for boxed mode.

Thanks!

Hi Everyone!

IMPORTANT INFO, PLEASE READ

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

We have done this for a few reasons.

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

Hi Everyone!

IMPORTANT INFO, PLEASE READ

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

We have done this for a few reasons.

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

I just have a quick question. A client of mine purchased this theme and has asked me to help fix the blog.

I followed your instructions and it says to create a page (ie. Blog) => Set the sidebar template to blog and the page template to Default. Done.

After going to Settings => reading and setting the home page to home and the posts page to “blog”, it won’t show the default or blog sidebar. It only shows full width even though all full width settings are off. Any ideas on this?

To add onto that, it only shows the full text and not the excerpt on the blog page.

ThemeFusion

Hi,

Sounds like you have full width set in the page options of “blog” or in theme options on the blog tab.

You can set full width on blog tab as well as the excerpt and length. Go to theme options and click on blog tab and look over the options.

If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Watch The Forum Video Tutorial Here

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

dualsun Purchased
Hi, great theme (one of the best I’ve seen) and love the support you have but I couldn’t find my questions in there.
  • I’m also after the clean HTML/CSS version of this, may I ask how many weeks or months it is away?
  • Sorry my other question is not specifically about this great theme but I’d like to buy it and I ‘d like to ask if you know: Is it possible to have (a) this Avada theme as the front end (in wordpress) to be the site that advertises my system, and it has a link user click on which takes them to (b) my YII system? They would not be integrated, i just don’t know if I can run wordpress and yii on the same site. If I can then i’d buy and use this theme and wait for the clean html version.
  • ThemeFusion

    Sounds great, thanks again!

    Default-user
    dualsun Purchased

    can YII and WP work together? the answer from fr0d0z on the YII forum in www.yiiframework.com is Absolutely! plus he does this work freelance.

    ThemeFusion

    Fantastic! Thanks for letting us know!

    Hi Everyone!

    IMPORTANT INFO, PLEASE READ

    We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

    We have done this for a few reasons.

    1. Themeforest comments are not searchable and other users cannot reply.

    2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

    3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

    4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

    5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

    To access our forum, you need to create a free account with your Themeforest Purchase Code.

    Watch The Forum Video Tutorial Here

    Click Here To Create A Free Account

    Click Here To See How To Find Your Purchase Code

    Please See Our General Guidelines & Support Policy

    Check Our KnowledgeBase

    Thanks!

    Hi,

    Does this themes support RTL ?

    ThemeFusion

    Perhaps but I cant guarantee that at all. We work non-stop on it but also support it full time so things vary day to day.

    Thanks!

    Default-user

    OK, then, will wait at the background to see :)

    ThemeFusion

    Sounds good, thanks!

    hi,

    where can i find the background images found on the demo for the boxed layout? i’ve looked for them but can’t seem to locate. i’d really like to have those. thanks :-)

    ThemeFusion

    Hi :)

    They are not included with the theme as they are licensed stock images. But you can get them from thinkstock.com or shutterstock.com. Below are two numbers I could find.

    shutterstock: 32751856.jpg

    thinkstock: 105481839

    Thanks!

    Rajeshes Purchased

    We have purchased the avada theme for our website and we are facing the following problems;

    o We are unable to reduce the white space between the Top Menu navigation bar and slider on the home page.

    o Unable to get a shadow effect in the banner as in displayed in the demo view.

    o We are not able to add an extra item to Top menu navigation list in the same line. If we add extra item in the top navigation menu, then it is coming in the next line which looks odd.

    ThemeFusion

    Hi Rajeshes :)

    The best thing to do is post on our support forum and provide your site URL so we can inspect it for you. Especially for #1 and #3, we need to see it to inspect and it see what CSS you need.

    For #2, the shadow is from the sliders, you need to add either the Rev Slider or Layer Slider and select the Avada skin for layer slider or “no shadow” for rev slider. I suggest watching our video tutorials on the slider you choose to use, it shows you how to make it, apply the shadow and show it on your page.

    Also, for #1, if you inserted the slider via page options then there should not be space. If you inserted it via shortcodes then there will be space. Be sure to clarify how you inserted the slider when you post on the forum.

    For the other items, please post up on our forum and include your URL with details of what you want done and we can assist you there.

    Thanks!

    To access our forum, you need to create a free account with your Themeforest Purchase Code.

    Watch The Forum Video Tutorial Here

    Click Here To Create A Free Account

    Click Here To See How To Find Your Purchase Code

    Please See Our General Guidelines & Support Policy

    Check Our KnowledgeBase

    Thanks!

    Hi, i purchase the Avada theme and had been so far a great theme. However, i would like to change the ackground color of the sidebar that i had created. How can i do that?

    addwert Purchased

    Is it possible to increase the width of the sub-menu?

    stalogic Purchased

    Hi, I want to put the flag to the top of the page icons. a choice of two languages ??for the Web site. Is it possible to do it like in the example?

    http://www.4bturizm.com/tryout/lang/try.html

    Thanks.

    ThemeFusion

    Hi :)

    Your best bet is to post this up on our support forum. You would need to add the code for the two flags in the correct header file, which depends on which header you are using.

    I assume you are using WPML plugin? Post up on the forum with as much details as you can and we’ll take a look.

    Thanks!

    Default-user
    stalogic Purchased

    Hi again:) WPML did not help me. for the two languages ??use different themes. I try the forums. Thanks :)

    ThemeFusion

    Yep, post on the forum. You will need to add the flag code to the header file.

    Thanks!

    I LOVE this theme, but I really would like to use woocommerce.

    Is there any chance it would work?

    Ben

    ThemeFusion

    Hi Ben!

    Yes it works, many of our suers have used it. We personally have not tested it ourselves but plan on doing so in the near future and we will setup a demo shop with it at that time. But for now, we can tell you that our users have used it without reported issues.

    Thanks!

    Hi Everyone!

    IMPORTANT INFO, PLEASE READ

    We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

    We have done this for a few reasons.

    1. Themeforest comments are not searchable and other users cannot reply.

    2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

    3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

    4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

    5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

    To access our forum, you need to create a free account with your Themeforest Purchase Code.

    Watch The Forum Video Tutorial Here

    Click Here To Create A Free Account

    Click Here To See How To Find Your Purchase Code

    Please See Our General Guidelines & Support Policy

    Check Our KnowledgeBase

    Thanks!

    seonifty Purchased

    Hi Can you help me? How can change the Hightlight from 2 colors, yelow and black to any color, ejm blue? THIS CODE IT IS ONLY 2 COLORS highlight color=”eg. yellow, black”]...[/highlight

    Thanks

    ThemeFusion

    Right now the highlight is only for those colors, but we will add more or allow a hex number to be entered. For now, you can change the highlight color with CSS, just copy this and paste it in theme options CSS field, use the color value you wish.

    .highlight1 { background-color: #FFFFFF !important; }
    .highlight2 { background-color: #FFFFFF !important; }
    joelnoden Purchased

    Hi I recently purchased the Avada theme and currently trying to get the layer text to wrap but it seems it is set to no-wrap. Over-riding this with css reduces the width which I can’t seem to correct with css. is there a setting on the full width banner options to correct this (tried putting in- line css in the text box and also used line breaks but doesn’t give the desired effect. Any help greatly appreciated! ( PS website is www.videonationsltd.co.uk )

    ThemeFusion

    Hi :)

    For text layers, you need to use line beaks

    <br />

    to break up the text. Do line breaks not work for you?
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