10191 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

All of the sliders have stopped working on my site. They preview fine in the backend but don’t show up at all on the front end. Please help!

ThemeFusion

I see your other post about your computer, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Cancel that. I believe it’s a problem with my computer.

ThemeFusion

Those pesky computers, its a love/hate relationship!

Default-user

More hate than love these days :(

ThemeFusion

I understand completely :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Hello

I updated theme to version 2.1.1 but the rev slider still is 2.3.3 and says to update with the zip file.

1. Where do I get the current rev version?

2. Where do I install it if I have to ftp?

thanks

ThemeFusion

Hi :)

Yes the version of Rev Slider with Avada 2.1.1 is 2.3.3, which is only one version back.

2.3.5 just came out after we released and it is actually both 2.3.4 and 2.3.5 so we’re only one version behind. See their changelog to see the combo version release.

We have to include the new plugin version with our updates since the plugins are integrated into the theme. Plus, this allows us to fully test it out and make sure the new version works seamlessly with the theme.

But we’re always on top of it and release the new versions as they come out with our theme updates. The Rev Slider is updated a lot, very frequently, but we will include the new version i our next theme update which is coming soon (next week or so)

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
BimCreate Purchased

getting an error in the portfolio since i changed permalinks:

http://www.refineway.com/our-work/

thumbs aren’t showing.

ThemeFusion

Hmmm, that is weird. Do you have your images inserted as featured images?

We would need you to post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Watch The Forum Video Tutorial Here

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

BimCreate
BimCreate Purchased

I created a topic.

I am getting a new error since I tried to switch permalinks to default and switch them back to custom.

http://www.refineway.com/our-work/
ThemeFusion

Awesome thank you! We’ll check it out and reply there.

To help speed things up, make sure you posted a second reply with your login info and “set as private reply”

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
reimendes Purchased

I tried to upload the zipped file on the install themes on wordpress, but it keeps saying try again. It does not install the theme. Please help. Thanks, Reinaldo

ThemeFusion

Hi There :)

Are you only uploading the “Avada.zip” file? Make sure to only upload that file. If you still have trouble, then upload it via FTP, we have instructions and video on how to do that in our documenation file and on our forum.

And if you need us to, we can install it for you if you post up on our forum. Create a new topic with the above info, then post a second reply with your FTP and WP URL/username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Watch The Forum Video Tutorial Here

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi Everyone!

IMPORTANT INFO, PLEASE READ

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

We have done this for a few reasons.

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am looking to purchase this template but have a few questions:

Can this template be customized to use different color background in the body area of individual pages?

Seems everything can be customized color wise, but doesn’t support background images or colors other than white in the body of the pages or in the top bar.

I very much like this design and its flexibility, but am looking to create a darker website using light text and a grunge background.

ThemeFusion

Hi :)

Its not setup to take different colors in body area of different pages at this time, although we will be adding that. For now its only easy to insert one color that shows up on all pages.

You can insert a background image in the header ort body area with a single line of CSS if you wish. For boxed mode, you can insert a different background image per page.

Right now we dont offer a dark skin that you can simply select, but you can achieve it by changing the colors, some extra CSS will be needed which we have on our forum. And we are adding a dark skin in our next feature update.

Thanks!

Default-user

Okay so we can apply a dark color to the body of all the pages and use a light text? Is there an option to have the background come through in the body Essentially can the body opacity be changed so the image comes through in the body?

ThemeFusion

Yes you can set a dark color for background and have white text, thats easy. The body background is not transparent though top show an image behind it. We may modify that for a future release though

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
agelocing Purchased

Hello,

Thanks again for THE BEST THEME IN THE WORLD! :)

I have a question:

I have that great site: agelocvitality4u.com And on the menu there is “ORDER NOW!”

I want when click on that category, it will go to other page. To that page: http://agelocvitality4u.com/order.php

And some of the buttons on the site will link to the same page.

How can I do it?

Thanks again!!! :):):):):)

ThemeFusion

Hi, thanks for the comments :)

You can set custom menu links in the “appearance > menu” section of the admin. You can set a custom menu item and enter a custom URL, see screenshot, http://i.imgur.com/otXI6zd.png

Thanks!

Default-user
agelocing Purchased

Thanks! you helped me a lot!!! :) One more thing please, How can I translate that great template to Hebrew? (RTL)

Thanks! :)

ThemeFusion

Hi :)

You would need to try a RTL plugin to translate in that type of language. We’re going to be adding that feature in a future release so it’s included out of the box, but for now you can try out a RTL plugin.

Thanks!

Default-user
agelocing Purchased

HI :):) I don’t know what plug in to use and how to use it. can you please explain me? It’s vet very important to me :) I tried to use Hebrew on the menu and it made a mess.

Thanks :) Felix.

ThemeFusion

Do a google search for RTL plugins, and you can try one of them out. We do not support that feature yet so you will need to try and do it with a plugin.

Soon we will support it out of the box so you will easily be able to select it via theme options. But for now, you need to try a plugin.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

I will be using WPML plugin for a multi-language site and I’m glad to see this is 100% compatible. Can you describe how to place a language selector in the header area?Is it a plugin function or a Theme function? Happy to recommend this theme to a customer once I hear back. Thanks.

ThemeFusion

Hi :)

We’re actually in the middle of making an FAQ for how to insert a language switcher in the header section. Although its not done yet but will be and will be placed on our forum when it is. Eventually we’re making all the different header options into widget sections which means you will simply be able to drag the language switcher into a widget area, but for now it requires a few extra steps that we are working on for some users.

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi Everyone!

IMPORTANT INFO, PLEASE READ

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

We have done this for a few reasons.

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
shimabuku Purchased

Hey ThemeFusion, I have sent you a message through themeforest.

ThemeFusion

Hi :)

Yes I just replied, you need to setup the flickr widget new if you have not already. If you are using a cache plugin, you need to clear cached and CDN if you have that setup.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ThemeFusion wrote above: Yes you can set a dark color for background and have white text, thats easy. The body background is not transparent though top show an image behind it. We may modify that for a future release though

Hey there,

one more question to the topic above with the dard background. I understand now, that it is possible to use the same dark background on all pages by using additional CSS.

Above you wrote, then I can use white text on these sites. Is it not possible to change the body text colour in the admin panel? I think I can use any colour for body text.

ThemeFusion

Yes you can change the body text in admin panel among many other things, you can see all our admin screenshots here.

http://theme-fusion.com/avada/side-navigation/advanced-admin-panel/test/

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Will this theme work with woocommerce?

ThemeFusion

Hi :)

Many of our users ahve used it with WooCommerce without any reported issues, I’ve seen several woo shops on our forum that lookd great.We have not done a full test yet ourselves so that is all I can tell you, but out users have used it and its been good. We are going to do a full test ourselves soon.

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi Everyone!

IMPORTANT INFO, PLEASE READ

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

We have done this for a few reasons.

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi ThemeFusion Do you know when the new update (page builder and theme customiser) is going to be ready? Sorry for asking but I am really looking forward for these new features.

Thanks again for your hard work

ThemeFusion

Hi :)

The page builder is a ways off, we have to build our own custom page builder as we do not want to rely on any plugins for that. This is something that will take some time and I’m not sure exactly when it will be ready. But using shortocdes is really not much different, thats how all our pages are built, you can mix and match and set them up in any order. Check out our shortcodes video if you have not already, and we’ll be adding more soon.

The Theme customizer (for QP 3.5 and up) will be added sooner than the page builder, but I cant give a date of when as we add features based off user request from our forum. We try to add the most requested first.

Hope this helps, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Thanks – this theme is fantastic.

I’m having a problem when embedding Spotify or Rdio embeds inside a tab. When they are not in a tab, they look great, when they are in a tab, they become really small and lose their content. Is this something to do with being an iframe inside an iframe? Is there a workaround? thanks

ThemeFusion

Hi There :)

Thanks for the comments! I would imagine it does have to do with the iFrame. Hmmm, we woudl need to get your info and your site URL to inspect. Post this up on our support forum. Create a new topic with the above info and URL, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 2-3 years

Hi ThemeFusion, first off your Theme looks incredible! I am really looking forward to work with that Theme. But I have one question before, and I hope it has not been asked/answered already! (so many discussions! Which is good since you reply to all of them!)

So my client is interested on having their main menu following the user (staying up top) when scrolling down a page. Is that option available directly from your theme?

If not, do you know a code or plugin that could make that happen?

Would it create problems to the responsive code of the Theme if I added code to make that happen?

Thank you!

David

ThemeFusion

Hi David!

Thanks for the comments! The feature you are asking for is called a “sticky header” and it’s not a feature out of the box at this time. But the good news is we are going to be adding this feature in an update and users will be able to enable/disable it in theme options. That will come In a future update which is free once you purchase the theme, but we are unable to give a date of when that feature will be added. We commit updates with new features every. 2-4 weeks usually.

I’m not sure if there is a plugin out there for a sticky header, and if there is I’m unsure of how well it would work. It’s hard to say without testing it out.

Hope this helps!

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ryanmccor Purchased

Hello,

I had contacted support about using the custom sizing dimensions for an image when making a blog post. When I dp so it doesn not resize the image to my specs. They said it is a bug and should be fixed upon the next update. I asked if I could be on the email list as to when the next update will be released and they said I should make that comment here. So I just wanted to know if you have an email list for when the update comes out or how I can learn about when the next update is. Thank you for your time.

ThemeFusion

Hi :)

Actually we said you need to subscribe to the update thread on our forum. These are the comments on themeforest. In your thread we provided the link to the update thread, just subscribe to that thread by clicking “Subscribe” at the top of the thread. Below is the thread again.

http://theme-fusion.com/forums/topic/avada-updates/

And now Themeforest also allows you to get emails when an update is submitted. Go to your dowoads tab and find Avada. Below the item thumbnail is a box to check for update notifications.

The featured image size was a little conflict with the blog layout but has been fixed and the new release is coming shortly.

Thanks!

ThemeFusion

Maybe I’m thinking of another user I told to subscribe to the thread, I don’t recall exactly, either way you can subscribe two ways I listed above.

Thanks!

Default-user
ryanmccor Purchased

It was another user but no worries. Thank you very much, I am now subscribed :)

ThemeFusion

Awesome, thank you!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi Everyone!

IMPORTANT INFO, PLEASE READ

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

We have done this for a few reasons.

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shaial Purchased

Hello, I am currently setting up the theme and I seem to be having a problem with the Prettyphoto plugin. It seems to be disabled when the browser height is less than about 550px. When its disabled it just opens in the same tab (killing link to the site), which is unwanted behavior. How can I fix this please ?

ThemeFusion

Hi There :)

Yes the lightbox is disabled for mobile as it does not respond as well. But it doesn’t kill the link, it opens the image in a new window, it’s just not a lightbox. The links should still work as it does on our demo.

Do your links that normally open in a lightbox for desktop not work at all on mobile?

If that is the case we can check it out on our forum. Post up a new topic and please include your site URL and also the version number of Avada you are using.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thanks!

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