12349 comments found

Hello Everyone! – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

jserena Purchased

I’m using the Avada Header 4 but in the menu does not appear the drop down list. I changed the main mav heigh to 40, I don’t know if it has something to do (I fixed again to 83 but even with this heigh or higher the drop down does not apear…) Thanks for your help

ThemeFusion

For the top secondary menu on header 4, you need to create and assign a menu to it in the “appearance > menu” section. Right now it does not have drop down feature for that top menu, but it will for our next update.

If you have further questions, please post this up on our support forum where we can assist you further and get your URL and login info if needed. CLICK HERE FOR SUPPORT INFORMATION. Thank you!

Default-user
jserena Purchased

Thank you… but it’s the main menu the one that I’d like to get the drop down list. Is it that possible? Thanks.

ThemeFusion

Oh yes! You just drag and drop menu items into place. Check out our documentation file, under the “how to setup your menu”. It has info and screenshots to better explain.

Thanks!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hi!! i try to import the XML in the Server and the wordpress show me Failed to import in each item.. Example. Failed to import “Typography”: Invalid post type Failed to import “Media”: Invalid post type Failed to import “Blog Medium Image”: Invalid post type Failed to import “FlexSlider 2 Plugin”: Invalid post type Failed to import “FlexSlider”: Invalid post type Failed to import “ThemeFusion Slider”: Invalid post type Failed to import “Advanced Admin Panel”: Invalid post type Failed to import “Layer Slider 3.0”: Invalid post type Failed to import “Revolution Slider ”: Invalid post type Failed to import “Voluptas sadips ipsums sit dolores”: Invalid post type Failed to import “Nam Viverra Euismod Odio Gravida”: Invalid post type Failed to import “Class Aptent Taciti Soci Ad Litora”: Invalid post type Failed to import “Nunc Tincidunt Elit Non Cursus ”: Invalid post type Failed to import “Proin Sodales Quam Nec Sollicit”: Invalid post type Failed to import “Maecenas Euis … etc. Why is the error?. Regards.

Themefusion, did you ever figure out what the problem was for this? thanks

ThemeFusion

Hi There :)

If the images failed to import then your server is blocking them. Please make sure you are using the latest theme version, which is 2.1.3. It has a smaller XML file. Then check out documentation on importing the XML, we list out some troubleshooting tips.

If none of that works, please signup at our support forum and post up a new topic and we’ll take a look. We can get your private login info on our forum

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

This is the first and hopefully the last theme that i buy. Its great. I have a couple questions. Im using the header #3 right now. I wish it were easily customizable though. I tried using an image from photoshop for the logo area containing my company name, address and phone number but the text were not crisp looking as the site text are. Just one line of text there is not helpful to me. I guess i would need some css to use there? Also, how would i customize the button side of the header? like… remove some buttons that are not used or needed and rename some that i would keep there? The header is the first thing you see when visiting a website, so why not make it easily customized even for novices? Also, i want to be able to change the size of the content boxes that i use on different pages. I want to use 2 boxes or one full page box that fits the full screen. But there is no pixel sizes in the html code and i cant access the css code to alter the box size. How is that done? I don’t like bothering you but if my site don’t look right, i have wasted my time and money. I have spent many hours already trying to figure some of this stuff out. Thank you!

ThemeFusion

Hi There :)

Please post up on our support forum and we can assist you there. Lots of questions here and some we will need to see your site and possibly login to help.

Signup at the forum, and create a new topic. Then list our in numerical order your questions so we can quickly go through them and give some answers.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hi!

I wonder how safe the avada contact form is? Can I use it without being afraid of spam etc?

ThemeFusion

Yes :) We have integrated reCaptcha spam protection on it. See our docs on how to set it up, its done via theme options on the contact page. We outline the instructions in our docs under the “how to setup your contact page” section.

Thanks!

Default-user

Great! Thank you :)

uktonyb Purchased

Hi,

Great theme. Little stuck without the option to set my nav bar background colurs from the theme options. Could you if possible point me in the right direction of how to add a custom background colour for the nav menu ??

regards

tony

ThemeFusion

Hi Tony :)

Technically there is no nav bar background, unless you are talking about the entire top header section. Which can be done. See this FAQ thread on our forum.

http://theme-fusion.com/forums/topic/how-to-insert-an-image-or-color-in-main-content-areas/

If you just want a background color for the nav, then that is possible with header 4 or header 5 and only requires a little line of CSS. For example, for header 5 its …

.header-v5 #small-nav { background-color: #333333; }

If you have further questions, please post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

RoryT11 Purchased

Howdy ThemeFusion,

I’ve tried searching to the answer for this but apologies if it’s already been given.

On the portfolio pages, I would like to edit the ‘Project Description’ and Project Challenges’ so they say something different – is this possible?

Any help would be much appreciated.

Thanks in advance,

Rory

ThemeFusion

Hey Rory :)

Yes it sure is, you can edit those fields in theme options on the “Portfolio” tab.

Thanks!

Default-user
RoryT11 Purchased

Blimey! I think I’m going blind…thanks for the quick response! :P

ThemeFusion

No worries! Lots of options things can be missed!

Even though the theme comes with 500+ google fonts, if the person does not have that particular font installed on their computer, will it display in that font? And if it does display but in a different font, what font will this be.

Does this vary from browser to browser?

Thank You.

ThemeFusion

No if its a google font, it will display. They are web safe fonts. The Google Fonts API is compatible with the following browsers:

Google Chrome: version 4.249.4+ Mozilla Firefox: version: 3.5+ Apple Safari: version 3.1+ Opera: version 10.5+ Microsoft Internet Explorer: version 6+

So with that above list, you are safe using google fonts :)

Hi, as I am Flash user, would like to export different custom animation from Flash at html5, than I am asking my self how to import that html in WP-Avada template…consider that I am not rely familiar with html or other programing languages… So I’ll have html5 file, can you help me, what should I do with him? Copy and paste code, or import somehow… Thanks in advanced, Avada user…

ThemeFusion

Hey :)

Hmmm, we would need you to post this on our support forum so our support staff and developer can see it and answer you. ITs a more in depth question that they need to assist with.

If you have further questions, please post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hi,

I am trying to add a ECwid to my site but everytime I load the page it come page 404 , does your theme support it or not? if not can you recommend another free ecomerce site to add to my website please? thank you

ThemeFusion

Hey :)

We have not tested it with ECwid so we cant say for certain. If its not working, then I imagine there is a conflict. We do support WooCommerce though, and are doing a full test for our next update.

I would recommend contacting ECwid about it and seeing what they say. Then you can post up in our support forum with any further information so we can take a look and see what we can do.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello ThemeFusion. I want to make a query. I would like to know how I can do to change the color of the footer of the template. This has 2 gray colors, one darker than the other, and I need to apply a brown color. How I can do?, Possible?.

Thank you, and as I said, the staff is excellent!! regards :D

ThemeFusion

Hey Pabloegrande!

Sure, we can help with this. Check out the forum thread below in our FAQ section, we cover lots of things like this there in the FAQ section.

http://theme-fusion.com/forums/topic/how-to-change-the-color-of-footer-sections/

If you have further questions, post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

pabloegrande

Hey Fusion Theme! .... Thank you very much. Since I registered and found the solution!. Excellent!.

A query and the update went to modify the contact form, so do not use contact form 7?

thanks

regards

ThemeFusion

We have our own built in form, but you can use contact form 7 if you wish. If any issues or questions arise just post up on our forum!

Thanks!

Hello, Does Avada work with woocommerce out of the box?

ThemeFusion

Hey :)

Yes, from what our suers tell us. We have not done a full test ourselves which is why we dont advertise it yet on the item page, but we are completing one for our next update and will setup a demo shop as well. But we have many users who already use it without any issues so you should not have a problem. And if one comes up, just post up in our support forum and we’ll get it fixed for you!

Thanks!

maxwiz Purchased

I’ve updated to the latest 2.1.3 and I’m still seeing errors when displaying projects on the Portfolio page.

How is this fixed?

Example: Warning: explode() expects parameter 3 to be long, string given in /home/content/03/9897103/html/wp-content/themes/Avada/functions.php on line 433..

ThemeFusion

Hey :)

Looks like you need to set a portfolio excerpt. Go to portfolio tab in theme options and set a length for the excerpt.

If you have further questions, please post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hi, is the latest version of Avada 100% compatible with Wordpress 3.5.1 ? I’ve installed it but I’m having a few error messages on the code.

Thank you

ThemeFusion

Yes it’s fully compatible. Hmmm, sign up at our support forum and create a new topic with your info and the error messages and we will be able to take a look and see.

To find out how to signup at our forum along with other support information, click the link below that has all the necessary info.

CLICK HERE FOR SUPPORT INFORMATION.

Thanks and see you on the forum!

Hello friend,

Pre-purchase question: In the next updates do you include something like a products menu.. with attachment files, custom tables, something like a RT-Theme 17? RT-Theme 17 use very flexible products section, but i like your theme more!

Anyway i want to use your theme for business, not for blogging, not for media or finances..

Product showcase(not e-commerce with prices, etc..we are not included prices), news, media, very clean and simple design. All of this you have it, but products, custom fields i dont see on your demo.

Maybe i will pay for some freelance work (If you available) Your theme is one of the best on the market!!

In the next update if you add custom fields, attachment buttons and more features for portfolio section/products section.. will be great!!!

I am from very poor country in Eastern europe.. One site here cost min. 500 USD, minimum wage is 160.00 USD :) I apologize for that my english is not very good!

Thank you for all!

With kind regards

Svetlio

ThemeFusion

Hi Svetlio!

Thanks for the comments! Hmmm, we do have plans on adding a shop demo (woocommerce, which does already work) but it would be a product page with prices, etc

Technically you could use our portfolio for that. Those fields are customizable via theme options, and you can add extra fields if you want, we have a thread on our forum explaining how.

We’ll take a look at those themes you mentioned to get an idea of what else we can do. We are always updating the theme with new features and all updates are free once you buy!

Thanks again!

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