10594 comments found

Great theme, and thank you. I have searched to no avail.

There is a bug in Revolution slider V 2.3.8 And it needs to be updated to 2.3.9.

It is “Image Field Cannot Be Empty” Error.

This is addressed by “ThemePunch” Changelogs. I Just purchased Avada with an older version of a faulty plugin. Please advise or send updated revolution slider plugin update. Thank you

ThemeFusion

Hi :)

Yes that was a bug with the rev slider, and it can easily be fixdd by following the steps in this thread below. If you have issues doing it, just post up a new topic and we will take care of it for you.

http://theme-fusion.com/forums/topic/revolution-slider-not-working/

As for the older version of the plugin, we include the new versions with each new update. The Rev Slider is updated all the time, very frequently, and we are not allowed to just hand out the new plugin version. It has to be included with the theme in an update. All our plugins are integrated into the theme, meaning there are no stand alone plugin files. They are auto installed when installing or updating the theme. This is now a requirement by Themeforest for themes that include extended license plugins in their themes. If a plugin is able ot be integrated into the theme, then it is required to do so, that way users are unable to easily share the zip plugin file, which happens a lot. So its really for protection of the plugin author to not reduce sales by users using the plugins on other themes, or sharing them. But even if that was not required, Themeforest still does not allow us to send out plugins by themselves, it breaks the licensing rules.

But never fear, we always include the new version in our theme updates. It would be impossible for us to always shoot out a new theme version every time one of the plugins was updated, especially with the Rev Slider as ts updated every few days sometimes. But usually we are either on the newest version, or only one back.

But for the current issue you have, its a quick fix. That above thread shows you how to do it, or we will gladly do it for you :)

And we are working on a BIG update with lots of new features, so we will include the new rev slider plugin with the update as well.

Thanks, and see you on the forum!

KyliEvie Purchased

Just posting for anyone considering buying this theme. It is absolutely a wonderful theme to work with – you won’t regret a decision to buy it! I had a website entirely set up in a couple of hours with no glitches and no technical issues and my client is thrilled.

ThemeFusion

Woo hoo! Thanks for those comments, we greatly appreciate it! If you have not already, please take a moment and rate it for us! And if you have any questions, just let us know :)

Thanks again!

Default-user
KyliEvie Purchased

Already rated it 5 stars – I would give more stars if I could!!

ThemeFusion

Thank you!

JohnnyWeb Purchased

Excellent Theme! I have one problem… The Portfolio Re-Order stopped allowing me all of a sudden to rearrange the portfolios?? Is there a way to start the portfolio re-order working again or do I have to buy the advanced version of the plugin??? I can’t figure this out. Please help.

ThemeFusion

Hi JohnnyWeb!

Go to theme options on the “extras” tab and enable the plugin. We added an option for users to choose to enable or disable it, and we will also do that for all other plugins in our next version.

If you have further questions, please post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Hi!

Love this theme. Is it possible to resize the boxes for the featured images so that they are portrait instead of landscape?

Thank you so much!

Cheers, Emily

ThemeFusion

Hi Emily :)

Hmmm, which boxes are you referring to? That should not be an issue, post up on our support forum and include your site URL and the description of the boxes and we should be able to give you the CSS to take care of that.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Best Regards; buy the item the day yesterday … and I get this error when adding buttons to the menu:

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 262116 bytes) in /home/magacomc/public_html/wp-content/themes/Avada/admin/classes/class.options_machine.php on line 81

I can help? as I can fix this?

ThemeFusion

Hi There :)

Hmmm … that might be plugin related to one of the other plugins you have installed. That error means that particular process request has exceeded the maximum allowed. You should be able to adjust it yourself: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Usually though you should contact your hosting provider as that is something that they should fix.

If you have further questions about this or anything else, please post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Aslana Purchased

ERROR MESSAGE UPLOADING VIA ZIP AND FTP….heres something i asked in the forum, im looking for assistance here and know this might not be the best place to ask, but im trying all avenues at this moment. I realize many devs do not want questions like these here in the comments section, and have a special place for them. forgive me if im in the wrong place, im waiting for forum answer but thought i would try here. I first uploaded into WP the zip file which gave me an error message and would not let me access my site’s WP dashboard, or the .com , ( see earlier post. )

I decided to upload via the FTP way, and i watched the video for uploading http://ftp. I went into my servers ftp and imported the avada file. everything went smoothly, I even see it in my dashboards theme area, but now i get this message (below) when attempting to activate it. please help. i have done everything up til now, i really really want this theme, i hope it is not harder down the road, but rather easier, and this is the speed bump. Fatal error: Cannot redeclare of_admin_head() (previously declared in /home/content/08/7955908/html/metrowellness/wp-content/plugins/options-framework/options-framework.php:287) in /home/content/08/7955908/html/metrowellness/wp-content/themes/Avada/admin/functions/functions.interface.php on line 140

so what can i do here? oh gosh i thought i could be a lucky one who could get this done in an hour(ish) but alas in computer land and hour is like space, its really 10 years earth time.!

Default-user
Aslana Purchased

yes i did register and post on the forum for theme fusion, here is the title of my post: under aslana, and i did indeed watch the install videos off the avada site. thats why i decided to try it also as an ftp transfer/upload as well. title post” I first uploaded into WP the zip file which gave me an error message and would not let me access my site’s WP dashboard, or the .com , ( see earlier post. )”

it would be fine to have it done for me, but the nerd within wants to know why this is giving me trouble. if worst case do it for me then, but im sure i cant be the only one getting this trouble.

also im looking at the files, there is not documentation folder and there is only an index php. these are ll the folders.(copied directly from the avada folder) and all the the readme.txt file says: Refer to documentation in the downloaded package. readme.txt admin js languages tinymce widgets framework images css fonts changelog.txt style.css functions.php 404.php archive.php comments.php contact.php elastic-slider.php faqs.php flexslider.php footer.php full-width.php index.php legacy-slideshow.php new-slideshow.php page.php portfolio-four-column-text.php portfolio-four-column.php portfolio-one-column-text.php portfolio-one-column.php portfolio-three-column-text.php portfolio-three-column.php portfolio-two-column-text.php portfolio-two-column.php screenshot.png search.php searchform.php shortcodes.php side-navigation.php single.php style_selector.php taxonomy-portfolio_category.php taxonomy-portfolio_skills.php single-avada_portfolio.php header.php

ThemeFusion

Hi There :)

We can certainly do it for you, but we would need your login info. Please post it up in your thread on our support forum. We can’t get that info here.

Post up a reply in your thread with your login info and make sure to “set as private reply” so Only we will see it. Also just say that Luke mentioned that we would install it for you. Please provide your FTP and WP login info in your thread and we will install it for you.

No worries!

ThemeFusion

Also if you don’t have a documentation folder then the download must not be complete. Please download the entire package again from your downloads tab here on themeforest.

Thanks!

hkwb Purchased

Hello I downloaded the theme and I’m really impressed. However, I have a problem with the twitter widget. I configured the widget as indicated in the manual, but it does not work. Any suggestions?

Thank you in advance!

ThemeFusion

Hi :)

Thanks for the comments! For the twitter widget, make sure you follow the process outlined in the docs or the video tutorial. Below is the link to our youtube page, the twitter video is the first one.

https://www.youtube.com/user/ThemeFusionVideos/videos

Some common mistakes are the keys may not be entered rigth, or you may be using more than just your username. For example, it needs to just be your twitter ID, an example would be envato

If the issue persists, please post this up on our support forum and we can get your login info and take check it out and get it working. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

jpeth Purchased

Hello, I just purchased to the theme and am trying to upload it to Word Press (version 3.5.1) and I receive the following error: “Are you sure you want to do this? Please try again.” I have tried again several times but am not able to upload Avada.zip. Do you have any suggestions? Thanks!

ThemeFusion

Hi :)

That message means you have a file limit size on your uploads. Your host can increase the limit if you contact them but its easier to install it via FTP. We give instructions on how to do that in our docs, and in the install video.

We can also install it for you if you want. Just post up a new topic on our support forum asking to do so, then in a second reply post your FTP and WP login info and mark it as private reply.

To find out how to signup at our forum along with other support information, click the link below that has all the necessary info.

CLICK HERE FOR SUPPORT INFORMATION.

Thank You!

Can you help me please remove google map from contact page template. Thanks.

ThemeFusion

Hi :)

You can just remove the map address from the theme options. It’s on the contact tab.

If you have further questions or need help, post up on our support forum. To find out how to signup at our forum along with other support information, click the link below that has all the necessary info.

CLICK HERE FOR SUPPORT INFORMATION.

Thank You!

Hi,

Theme looks great. Can this theme with regular licence be used with wordpress multisite?

Thanks!

ThemeFusion

Yes it sure can!

ghoro Purchased

Hi I have a question with Font Awesome. So I am trying to use some of the examples from their site like

a class=”btn btn-success” href=”#” i class=”icon-shopping-cart icon-large” /i Checkout /a

(I removed all the ”<” and ”>” from the code because it wouldn’t show the code otherwise in this post here)

And the icon image and text shows up, but not the button itself, all you see is the icon image next to the text. Is there something I maybe messed up or need to change to get Font Awesome fully working?

Thanks :)

ThemeFusion

Hi there :)

Hmmm …post this up on our support forum please and we’ll check it out on your site. Also explain if you are trying to use our button or something else. Our button has its own specific shortcode which I don’t see in your above code. But no worries, we’ll be able to help. You out!

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hi ..

Can the logo dimensions be longer than suggested in the Logo Video?

I need at least 300 px long

Thanks, Bill

ThemeFusion

Yes it can be as large as you want :)

Hi there – There are a few glitches with this theme – I cant get rid of the leave a comment section down the bottom of the page eg. http://www.bodymindbenefits.com.au/buy-our-products-online/

Also the accordian isnt working either http://www.bodymindbenefits.com.au/faqs/

Sam

ThemeFusion

Hi Sam!

Those are just some options :)

For comments, go to general tab in theme options and uncheck allow comments on all pages.

For accordion, make sure that the sections are wrapped in “accordion” tab. See our docs for sample code in the home page sections.

If you have further questions, please post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thanks!

Can you change the white background color (whether wide or boxed) to black so this is more a dark theme than light?

ThemeFusion

Hi :)

Yes boxed mode can be easily changed via theme options. Wide mode will also be added to theme options in next update but for now we have the CSS you need to do that on our support forum. And we are adding a dark skin to theme options as well so you can easily select dark or light :)

Thanks!

aajami Purchased

Hi,

I have updated an old version of avada’s theme to the last one. Unfortunately, I met some issues on the portfolio page (http://www.mybookindustry.com/produits/). The descriptions of the products have disappeared and now I only have “[...]” instead of the wording which was describing the product.

Could you help me to fix this problem?

Best Regards.

ThemeFusion

Hi :)

Hmmm, go to portfolio tab in theme options and set an excerpt length. If that does not fix it then please post up on our support forum where we can take. Look at your site and login if needed.

See the free support section of our docs for info on signing up at our forum

Thanks!

jgt Purchased

hi

i have just brought your theme

3questions

1) how can I remove the thumbail image from appearing in the post,(i just want it to appear as a thumbnail image on homepage as it does already – see my site) 2) where is the online documentation 3) do you have an email i can contact you on

lowcost-holidays-voucher-codes.com

ThemeFusion

Hi :)

Featured images can be turned off on blog tab in theme options.

Our docs are not online, but are included in your package. There is a “documentation” folder that had an index.html file, open that up for all our docs.

We handle all support on our forum. We also have private replies there. See the FREE SUPPORT section of our docs for info on signing up there.

Sign up, then post up a new thread for any questions you have and we’ll get it answered right away!

Thanks!

jgt Purchased
FYI – this it the thumbnail I dont want to appear in the post http://www.lowcost-holidays-voucher-codes.com/20-pounds-off/

i just want it to appear as a thumbnail image on the homepage

ThemeFusion

Yep see my other response :)

aajami Purchased

Hi, I have updated an old version of avada’s theme to the last one. Unfortunately, I met some issues on the portfolio page (http://www.mybookindustry.com/produits/). The descriptions of the products have disappeared and now I only have “[...]” instead of the wording which was describing the product. Could you help me to fix this problem? Best Regards.

ThemeFusion

Hi :) See my other response to your other post. Seems this was a duplicate post.

Thanks!

Default-user
aajami Purchased

Thank you for your answer.

I have another issue I couldn’t fix. I have the blog option which is bellow all my pages (http://www.mybookindustry.com). I would like to suppress this option. Could you help me in solving this problem ?

Best regards.

ThemeFusion

There is an option in theme options to disable comments box on pages and or posts. Use that to remove them from theme options.

- Haris

Hello, I just purchased to the theme and am trying to upload it to Word Press (version 3.5.1) and I receive the following error: “Are you sure you want to do this? Please try again.” I have tried again several times but am not able to upload Avada.zip. Do you have any suggestions? Thanks!

ThemeFusion

Hi :)

That message means you have a file limit size on your uploads. Your host can increase the limit if you contact them but its easier to install it via FTP. We give instructions on how to do that in our docs, and in the install video.

We can also install it for you if you want. Just post up a new topic on our support forum asking to do so, then in a second reply post your FTP and WP login info and mark it as private reply.

Thanks!

bahassi Purchased

Hi, I bought this theme and I ‘ve been trying to customize the admin area by removing for example the extra featured image meta boxes but in vain. I used the Wordpress remove_meta_box() built in function but it didn’t work. Is there a way to go about this. thanks a lot for the wonderful theme and for your time.

ThemeFusion

There is a theme option in “Slideshows tab” called “Posts Slideshow Images”. Use that to increase or decrease extra featured image boxes.

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