10587 comments found

only-era Purchased

hello. i was wondering if you can give me the direct link to the forum. i know i’ve signed up to the forum before but it keeps asking me for the purchase code, and when i enter it, it tells me that it’s an invalid code. could you check for me if i’m actually signed up for the forum?

thanks :)

ThemeFusion

Hi :)

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

only-era Purchased

nevermind my question above. i just kept tryingand and tring, and it finally worked. :P

ThemeFusion

No problem! For anyone else wondering, see below!

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

daliesk33 Purchased

How do I do a fullsize homepage image? Like huge image. I see the controls on the page admin, I choose an image but it does not show. I’m talking like a full screen image in the Avada theme….Thanks!

ThemeFusion

Hi :)

Well the background images at 100% are for boxed mode only, it wont work with wide mode. To insert a background image in wide mode, you need to use custom CSS which we have on our forum in this thread below. http://theme-fusion.com/forums/topic/how-to-insert-an-image-or-color-in-main-content-areas/

If you want a full background image in the content area, like below the header, then insert the CSS for the “main” area from that thread.

If you want a full image in the content area itself, then you will need to wait until our new upcoming update, we have a new page template that is 100% coming :)

If you have further questions, post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

does this site support Thai language?

ThemeFusion

Thais is RTL, right? We are working on adding RTL in an update that will be built in feature, it will either be in the new update or most likely the one after that. For now, our users use a plugin for that. There are a few out there to choose from.

Thanks!

Default-user

Once I purchase this theme I would like to translate it into Thai language. It seems like you have 9 languages already translated on your theme. Could you tell me by when you plan to add Thai translation? Thanks a lot !

ThemeFusion

Hi :)

All our languages are submitted by users so we have not received a Thais language yet but hope to do so soon. We are also looking into hiring translators to translate it into other languages, but I’m not sure when that would be. Hopefully soon!

Hi,

I have a couple of pre-sales questions which, as I cannot register with the online support forum, I thought I’d post here.

  • Can you detail the various page templates available for this theme?
  • Do you have a “page builder” option?
  • How do you build your own Home Page with this template?

Thanks, Mark

ThemeFusion

Hi :)

Yes pre-sales questions are for the comments here.

We do not have a page builder option yet but are planning on adding one soon, but now all our pages are built using shortcodes which is easy to do as well and they have a lot of control with meta options. Page templates are, default, full width, contact, portfolio 1-4 column, portfolio 1-4 column text, faq, side navigation. And soon to be full width 100% as well :) All our blog layouts are chosen via theme options.

Home pages as other pages are built using shortcodes, check out our shortcode video on youtube! https://www.youtube.com/user/ThemeFusionVideos/videos

And the one thing you can bank on is Avada is always being updated with new features. Page builder is coming for certain and it will be in the next few versions. All updates are free as well.

Thanks!

mkearns

Thanks for your quick reply.

Do you have a full listing of the shortcodes available? The video does not cover every single one.

Thanks, Mark

ThemeFusion

You can see the shortcodes on our demo pages, under the “Shortcodes” menu item. But we are also adding about 30 more in our new update, lots of good stuff coming!

fogger Purchased

You know what sold me? I really like that you have one theme and do it well, one time..I need this..no offense to other top authors but with all the themes they have it gets confusing.. I never know which one to get..I’m sure i’m not alone in that.. This is a no brainer..You guys just keep up the good work and all the rest will fall into place.. Thanks

ThemeFusion

Hi Fogger :)

Shhhh, dont tell anyone our secret! Just kidding! Yes we do believe that you should do one thing and do it right. Avada takes priority over anything else for us. We constantly update it, add new features, and support it for our users. We always have good things coming for Avada, its the ever evolving theme!

Thanks again! Please rate Avada for us if you have not already :)

Hi,

I installed the MuseoSlab menu font (manually, via the documentation) and now my client doesn’t like it and and want’s to change fonts.

However, the menu font is showing MuseoSlab but under Theme Options > Typography Options >

Under Select Menu font it is showing: Antic Slab…so I am really confused here

ThemeFusion

Hi :)

If you still have Museo Font installed (the 4 font files uploaded via theme options) then it will override the headings and menu options. So you need to remove those 4 font files and then your other font options will be selected.

If you have further questions, post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

hi, i want to know if this theme has page builder

ThemeFusion

Its coming soon! Not at the moment, pages are built using shortcodes which are very easy todo as well, but we do have plans for a page builder in a future update which will be free to all our users :)

artistn8 Purchased

Is there any plans to add Alt and Title tag options to content box shortcut images?

ThemeFusion

Cool thanks! Just in case you dont know, you can also use any of the font awesome vector icons there instead of an image.

Thanks!

Default-user
artistn8 Purchased

Can I do that with the content box or do I need to hard code ? I didn’t see it in the documentation.

ThemeFusion

Yes you can that that with content box. See below, this is the updated content box. Notice the icon=”” , simply insert the font awesome icon name.

Also take a look at our How to setup pages and shortcodes video in our docs or on our forum or youtube channel,

[content_boxes]

[content_box title="Responsive Design" icon="" image="" link="http://themeforest.net/user/ThemeFusion" linktarget="" linktext="Learn More"]Avada is...[/content_box]

[content_box title="Responsive Design" icon="" image="" link="http://themeforest.net/user/ThemeFusion" linktarget="" linktext="Learn More"]Avada is...[/content_box]

[content_box title="Responsive Design" icon="" image="" link="http://themeforest.net/user/ThemeFusion" linktarget="" linktext="Learn More"]Avada is...[/content_box]

[/content_boxes]
only-era Purchased

Hi. I had set featured images in my portfolio post to have 20 of them, but now that option is gone, and all of my posts that had more than 1 featured image is all gone as well….help!

ThemeFusion

Hmmm, it sounds like you have “legacy slideshows” selected. Go to the slideshows tab in theme options and make sure “legacy slideshows” is not checked. That is the old method of slideshows and only gives one featured image and galleries are created from media window.

If you have further questions with that, post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

I’ve been on the forum once before but couldn’t log in, so created a new account, blah blah blah, long story short, I have a quick question and want to ask it here or via email.

The amount of text being displayed on blog posts is too long, as seen here…

http://prideandjoydetailers.co.uk/blog-medium/

How can I shorted the amount of text being displayed, as seen on the demo here…

http://theme-fusion.com/avada/blog-medium/
ThemeFusion

Ah I see. Yes we’re sorry about that, Themeforest just changed the location of the license certificate two days ago. Its now located under the “download” button. You have to click the download button, then a popup menu comes up, you can then choose to download the license certificate from the list.

In theme options, you can choose excerpt then choose the length of it. Try to insert like 15 just to see if its working. It also looks like you have custom read more tags inserted, those will override the theme option.

If you cant get it to work then we would need you to post on our forum so we can get your login info and see the backend. Unfortunately its the only way we can troubleshoot it if something is not working.

Thanks and see you on the forum!

Default-user

Thanks very much! I really should have spotted that option to change the length! Silly me, that was all that was needed, thanks for the help :)

ThemeFusion

No problem! Thanks!

MORTHOS Purchased

Hi this is a great theme !! just two questions, where can i change the logo space, i mean i want to change the color of logo place, it is possible? and also i want to know where can i change the dark an light gray color on the footer? Anyway it is an amazing theme !! thanks!!

ThemeFusion

Thank you we appreciate that! Please rate Avada for us if you have not already!

Default-user
MORTHOS Purchased

Hi,

im not sure if this is the place where i should ask about how to restore the original main background?

you sent me a mail with this css

main { background: url(image.png) ; }

and it works perfect, but i want to change for another image and i would like to know where can i find it or in which line of the style.css i can find it just to change for the new url.

thanks!!

ThemeFusion

Hi, yes it’s best to post this on our forum so we can get further details from you. Post this on our forum as a new topic and include your site URL and a description of exactly what you want to do. You won’t need to edit style.css, just add new CSS as ou did before.

To find out how to signup at our forum along with other support information, click the link below that has all the necessary info.

CLICK HERE FOR SUPPORT INFORMATION.

Thank You!

Is this theme compatible with woo-commerce or any other e-commerce plugins?

ThemeFusion

Yes you can use it with WooCommerce. If you purchase it and have any questions about using the plugin, signup at our forum and post them up and we’ll help you out!

Thanks!

smartgrid Purchased

Hello,

I like the slider has demo content, but the images are huge, and taking up entire page.

1) Can I change this size, so some text shows 2) Do you have demo content for other sliders as well

thanks

ThemeFusion

Hi :)

The slider image are as big as you make them. And if using the rev slider at full width, the main background image will be scaled up to fit the entire space. But you can put any type of text over top of them, or insert smaller images to leave room.

We have most of our demo slides on our forum that you can import, we mainly use the rev slider. http://theme-fusion.com/forums/topic/how-to-get-our-demo-slides/

If you have further questions, post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

ThemeFusion

Oh also check out our slider video tutorials if you have not already.

Thanks!

Is it possible to change the top social icons so they aren’t faded in the header. I would want them to stand out like the footer.

Thx and would you be able to help me with css or code changes if I was to get it? Thx

ThemeFusion

Hi :)

We can help with removing the default faded social icons in the header, that is a fairly easy change.

As for other CSS and code changes, our policy is that we can’t perform them for users. If its something minor we always do it for users, but we are the ones who need to decide what can and cant be done. Some users ask for little stuff, such as the faded social icons, and we can do that. Others might ask for something that would take hours of development work but to them may not seem that involved.

You can see our support policy on our profile page as well. http://themeforest.net/user/ThemeFusion That is the general rule of thumb, but we try to help as much as we can with things. But it depends on what you need, If it falls outside of what we cna do, then we will let you know.

Hi, I’ve seen the theme has got few sliders included. How do we get these sliders? Are they pre-packed or should we go and get them from another place?

ThemeFusion

If you buy our theme, they come with it already installed when you install the theme. They are integrated into the theme :)

Thanks

1ruethai Purchased

Hi there!

I got a problem of contact page that not showing the message box you can go check my web here www.emersongroupthailand.com

how to fix it?

ThemeFusion

Hey :)

For some reason your “message” field is missing on my end. That could be the issue. I would first try to disable any other contact or spam plugins you are using. If the problem does not go away, then please post this up on our forum where we can assist you and get your login info.

Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

1ruethai
1ruethai Purchased

Sorry how to post the private reply to you? I cannot fix.

ThemeFusion

At the bottom of the posting field on our forum is a box that says “set as private reply”. See the below screenshot.

http://i.imgur.com/Ppcbs1s.png

Hi,

Can I use in Portfolio pages – Side Navigation (like an Accordion Menu)

Or some other method, BUT menu in Sidebars to be like an Accordion Menu

Thank you in advance!

ThemeFusion

Hi :)

You can change the side navigation action from “on click” to “on hover” if that is what you mean. But all parent level items will always show at first, the children will be the ones who follow the on-clik or on-hover.

Thanks!

calibus Purchased

I need ur help… I will like to change d background color behind the logo frm white to black… How can do dat

Two! How can I add blackground music to the theme?

ThemeFusion

Hi :)

To change the header background color, please see this thread in our fAQ section of our forum. http://theme-fusion.com/forums/topic/how-to-insert-an-image-or-color-in-main-content-areas/

Hmmm, background music is not an out of the box option at this time so I would suggest checking out a plugin that can do that for you. There are multiple out there I belive, here are two I found.

http://wordpress.org/extend/plugins/audiobar/http://wordpress.org/extend/plugins/tierra-audio-with-autoresume/

If you have further questions, post this up on our support forum where we can assist you further and get your URL and login info if needed.

CLICK HERE FOR SUPPORT INFORMATION.

Thanks!

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