10650 comments found

CC4GD Purchased

Hey There!

I have updated the theme to 3.0.1 When I add new post or page I cant see the Shortcode Icons any more. Neither the Avada Theme Button as shown in the previous update docs.

Help Please

ThemeFusion

Hi :)

Most likely you just need to clear cache. We changed the shortcodes and made on large button (TF) that has them all organized in a dropdown. See this link. http://theme-fusion.com/avada-documentation/#shortcodes

If you do not see that then its either browser cache, or you need to click the “kitchen sink button” on the top row to show the second row of icons. The kitchen sink button is the button all the way on the right side of the first row.

Thanks!

xavigo Purchased

Hi Just a question…how can I have diferents grid posts layout in any page? Your blog shortcode doesn`t works too fine :( Thanks for the awesome theme!

ThemeFusion

Hi :)

The blog shortcode only takes the “blog large” or “blog medium” layouts, it does not accept the new grid or timeline layouts yet, but we are going to be adding that to the shortcode in our next version.

That shortcode was submitted by one of our awesome users on our forum, so you could post up a thread about it there and maybe they can update it for you before we release our next version.

Thanks!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Is your theme woocommerce ready. I just registered to find out on your support. But without purchasing it’s not possible to find out.

Kind regards!

ThemeFusion

Hi :)

Yes our support forum is only for registered buyers, you can ask any pre sales questions here. Yes, Woocommerce will work with Avada out of the box. We do not have any pre-designed tempaltes for it, but it will work without issue, many of our users already use it. And We are going to be adding some design integration in our next update.

smartgrid Purchased

Slider update, can you provide an update to the slider, there are constant reminders that there is a new update.

I also want to use the new features.

ThemeFusion

Hi :)

Any of our premium sliders are always updated when the theme is updated. The sliders cant be updated by themselves when its included in a package like ours. But we provide the new slider plugins with every update we release.

What version of Avada are you using? The new v3.0.1 uses the new Rev Slider and Layer Slider

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

And where are you getting reminders to update the sliders? In your admin? that does not happen on our end, we will need to look into that.

guirone Purchased

Hi all,

hope you can help me with these 3 issues
  • 1) I need a contact form and I saw that avada offers a contact page but not a contact form.Is it possible to reuse that contact form in other pages of avada theme?
  • 2)For portolio posts, how is it possible to choose a width different from full or half?
  • 3)I’ve created a portfolio two column text page and a portfolio post.Inside this post I’ve used tabs and I need to show an excerpt of one of this tabs in the porfolio page.How can I do this?

Thanks one more time for your support.

ThemeFusion

Hi :)

Be sure to signup at our support froum, that is where we handle all support now.

1. You can use our built in form for contact page. For other apges, you can use the free Contact Form 7 plugin. And on our forum there is “Useful CSS” thread that gives you the css you need to make the forms look like Avada forms.

2. There is only full or half width for single portfolio pages. What width do you want? The ful and half is for the layout, it either puts the featured image full up on top of everything, or the half layout puts it to the left and the information to the right.

3. The portfolio excerpt is not going to show any HTML content, like tabs. Its only going to show the stripped down excerpt. The tabs would not display correctly in the portfolio archive column pages.

Thanks, signup at our forum for further support!

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

woods1570 Purchased

Hey Guys!

Quick Themefusion Slider question. Is there a way I can use a short code for having this slider on the last half of my page? I have manually done this already but would like to add captions and not sure how without using the slider theme options…

Here is my code:

link="http://www.designatude.com/web-design-and-development"]http://www.designatude.com/wp-content/uploads/2013/05/web_design_home1.jpg[/slide]

This works fine…just need the captions added in some how…

Thanks for always getting back promptly with the correct answers!

ThemeFusion

Hey There :)

Right now the Themefusion slider does not have a shortcode, but we are going to try and create some for it so users can use their created Themefusion Sliders in post/page content areas.

Right now for the page/post content you can use a layer slider shortcode, revolution slider shortcode, or any of the 4 post sliders you see on this page. http://theme-fusion.com/avada/post-sliders-2/

The first 3 on that page are the [flexslider] shortcodes, the last one is the [slider] shortcode. But none of them take captions at this time, but as I said we are going to be adding generated shortcodes to the Themefusion slider sometime in the near future.

Thanks!

Default-user
woods1570 Purchased

Thanks much for your reply! Looking forward to it..

ThemeFusion

You’re welcome :) Im with you on this one, the Themefusion slider would be great to have as a shortcode. We’ll get it done :)

Nice theme. I’m thinking of upgrading my site to a premium theme from the default 2012 right now. Good to see so many responsive themes coming out.

ThemeFusion

Thanks :) We appreciate the comments, let us know if you have any pre sales questions.

Thanks!

daac30 Purchased

hello, can you help me? i want to show all the elements of portfolio in one page, im using four colums, i cant find a way of an’t find a way to remove the 10 items limitation, thanks a lot ( repagination problem)

ThemeFusion

You can do that by inserting -1 in the “Portfolio items per page” field in theme options. Doing that will show all items one the first page :)

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

burak82 Purchased

yesterday i purchased the theme after comparing to over 20 wordpress themes, i wasnt sure if i should choose this one but now that i am building my new web site with this theme, its great. You deserve every penny for creating such a framework and design my friend. Keep up the good work…

ThemeFusion

Thanks for the purchase and feedback! We greatly appreciate it :) We certainly work hard for all our users and want Avada to be the best choice for everyone, we’re very happy to have you as a new user :)

It will just keep getting better and better my friend! If you have not already, please take a moment and rate Avada for us on your downloads tab!

Thanks!

Mike96 Purchased

Hi there,

I am very happy with Avada. Before I used a different theme with more levels of dropdown menu, so:

1) How to add 1-2 extra levels?

2) How to add some symbol (for example ‘doublearrow’) to the box which has a next level, due to better orientation in the menu? (as for example this one: http://themes.goodlayers.com/?theme=modernize )

Thanks

ThemeFusion

Hey :)

1. Hmmm, it has like 4 levels right now I think. You need 6 levels? This is something we would need to release in an update. But you can post it up on our forum and see if they can guide you to do that before hand. I’ve made a note to add more levels in our next update.

2. This is also a customization and requires PHP/HTML/CSS knowledge. You can also post this on our forum and see if they can guide you, it just depends on how involved it is. And if our dev/staff cant help you with this since its a customization, then there are others on our forum who have this knowledge.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Default-user
Mike96 Purchased

Hey there,

thanks for answer. Yes, my previous theme had a higher number of levels. I created my pretty diverse portfolio with those more levels, so I wouldn’t like to change it now.

But it’s great message, if you will add it in your next update! A perfect support! :)

Anyway I will try your forum, as you advised.

ThemeFusion

Sounds good my friend :)

cooky2806 Purchased

Questions raised in the FAQ page. Here I have to ask. Raising FAQ before writing down AIME materials goes down. To some frequently asked questions I always want the best located above. Such features can?

ThemeFusion

Hi :)

Are you trying to reorder the FAQ’s to be in a certain order? You can do that by going to the “extras” tab in theme options and enabling the “Post Type Order Plugin”. Enable it and save it, then refresh the apge and you will see a “Reorder” option under the FAQ menu.

Also see this FAQ on our forum. http://theme-fusion.com/forums/topic/is-the-re-order-feature-not-working/

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Hello, I am a potential buyer. Great theme :)

I have a question, Is there any option to increase width of the sidebar. I intend to use this for my blog, but sidebar width seems to be too little. I want more width for showing widgets, ads, recent posts etc properly. Is there a way? How? went through all the screenshots on your website but couldn’t find it.

ThemeFusion

Yes you can do that, see the screenshot titles “Sidebar Options” on this page below. But please note, to widen the sidebar area you need to make the main content area smaller. The overall site width will not change, you will just be changing the width %’s of the main content area + sidebar.

http://theme-fusion.com/avada/side-navigation/advanced-admin-panel/test/#prettyPhoto

You can widen the overall site width too, but it requires some custom CSS. But we do have a fAQ that shows you how to do that on our forum.

Thanks!

First of all – great theme and solid documentation.

I switched the them to dark setting and I’m still getting color blocks on the homepage showing as light. You can view it here:

www.alexnepa.com

Any help or feedback for me?

ThemeFusion

Hey :)

Thanks for the comments! Those are just images on your site from blog posts, those are placeholder images per post and are not associated with any styling. You just need to change them out, they are image placeholders.

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Default-user

Thanks! I figured it out – once again – great theme, highly recommended!

ThemeFusion

Fantastic, thanks for the feedback! If you have not already, please take a moment and rate Avada for us, you can rate it on your downloads tab by clicking the 5 stars :)

Thanks!

Hi,

I saw from a thread above that you will be releasing an update with woocommerce designs? I would like to know when will you release that update?

Thanks

ThemeFusion

Hi :)

Yes we are doing that but we are unable to give out dates because we cant guarantee that we can stick to them. Things change so much and we dont want to give a date then have to go back on it. But they are coming in an update soon.

Thanks!

Hey guys. thinking of getting this theme. One question however – can the sliding headline image on the front page point to a static page as well (not just the blog post)?

the website i need this theme for is mostly with ‘pages’ instead of posts.

thanks

ThemeFusion

Hmmmm, what sliding headline image? Are you referring to the animated slider up top of the page which is the Revolution Slider on our home page? If so then the entire slide can have a custom link, but the individual layers can only link to other slides. But the layer slider allows a custom link to any page or post per layer so thats fully possible.

If that is not what you mean can you please explain further?

Default-user

thank you. that clears it! off to buy it :)

ThemeFusion

Woo Hoo! Thanks!

Great looking theme! Planning to purchase it. One question. As far as customizing a page can you insert multiple rows with varying number of columns? If so, can you insert media, text and widgets into the varying columns?

ThemeFusion

You can isnert any combination of our our columns (1/4, 1/3, 1/2, 2/3, 3/4) and put any type of content you want inside of them.

metusalem Purchased

Hey, I was told that in a short time they would be a widget area in the header, for language/flag widgets and plugins. Can you say anything about how close you are to release that? I am working on a project and it would be great to know approximately when it will be released. Thanks for good support!

ThemeFusion

Which language plugin are you using to translate? And are you using WPML with Avada 3.0 or higher? Many changes were made to make WPML compatible.

And if you post up on our forum with your details about the language switcher in the top menu, we can check it out and see how we can help.

Thanks!

metusalem
metusalem Purchased

I am using the qtranslate plugin and asked them about the problem, but they couldn’t solve it. I use the newest theme and plugin.

Great, I will do that. Thanks!

ThemeFusion

Yep post up on our forum then, and tell them that we sent you there ;) We will see what we can do, as long as its not a plugin error then we should be able to help.

Thanks!

carmus Purchased

Hi, just downloaded Avada.

There are a lot of options (which was one of the reasons I bought Avada) which I like.

I just can’t find how to make a page a ‘Blog’ page. In the theme options I can see how to set the settings for the blog page. But now I have a page that I want to be/make the blog page. I can’t choose it in the ‘Sjabloon’ section. How do I create a blog page?

Thnx.

ThemeFusion

Hi :)

Thanks for the purchase! Be sure to signup at our forum and check out our documentation and video tutorials. The answers for the blog are there …

“Then Navigate to Settings > Reading and select your blog page name for the Posts Page”

Blog Docs: http://theme-fusion.com/avada-documentation/#blog

Video Tutorials: http://theme-fusion.com/avada-video-tutorials/

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

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