10263 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi, im impressed with this theme, love it! Have pre-purchase questions:

I see in the home menu you have one that says: Build your own! But dont see in features any pagebuilder funtion. How does this work? We would like to have a page builder not only for homepages, but for our other sections, and here where the tricky part comes. Our site is a crowdfunding site, so in the wp-admin we have a section for projects, which create “posts” but they are not posts nor pages (just like your theme has a portfolio section), when using this theme how are those projects look like? can I insert any of your predefine templates, Lets say full with? Even if we have to make some coding to make this work we are willing to do it, but we need some support from you just advising us if this is possible before purchasing.

Also, those projects we would like to show them in your portfolio templates and sliders, is this doable?

ThemeFusion

Hi :)

Thanks for the comments! All pages are built using our large library of shortcodes. There is not a page builder at the moment, but one is coming soon. As for our portfolio section, they are posts just like a blog post. You can only choose the full width or half width layout by default, but if you know how to code you should be able to modify that.

Hmmm, right now there is not a slider that pulls portfolio posts. The flexslider shortcodes pull the blog posts but not portfolio. But with a little dev work the flexsldier should be able to pull portfolio posts as well. But that is something you guys would need to do after purchase at this time.

Thanks!

Default-user

Thanks, what I just want to make sure we can do, is with OUR type of posts, that are “projects” to show them like you show your portfolio, that would work for us. Just want to make sure is doable with coding. When do you estimate the page builder will be available? Thanks

ThemeFusion

Yes anything is possible with coding so as long as you guys know your stuff it can be done.

Page builder is coming soon, but we are unable to give ETA’s on that. but we’re working on it now.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

pre purchase question.. quite a newbie here…

would you update metatags on these?

ThemeFusion

Hey :)

Hmmm, can you elaborate on that? What exactly do you want to do?

  • Has been a member for 1-2 years

What ecommerce plugin is compatible for this theme? Thanks!

ThemeFusion

Woocommerce will work out of the box. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
luba111 Purchased

How do I translate the theme? I didnt get any documentation folder with a download, where can i see the instructions?

ThemeFusion

Hey :)

You can check our docs for how to translate. To get our docs, you can now view them online on our site, you will see a “documentation” menu item here, http://theme-fusion.com

To get the downloadable version with your theme, you need to download “main files” from your themeforest account. Themeforest has changed how files are downloaded now. Make sure you are downloading the “main files” from your downloads tab. It now gives you the option to download “main files” or “installable wordpress theme”. You need to download “main files” to get our full package with documentation, XML file, psds, etc.

Thanks, if you have any further questions, signup at our forum and post a new topic!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, pre-purchase questions…

Can you add a search bar to the site? What would ecommerce options be?

Thank you in advance.

ThemeFusion

Hi :) You can use Woocommerce for ecommerce, and you can use header option 4 that includes a search bar, and you can also insert a search bar in the page title bar of each page where the breadcrumbs are currently located. http://theme-fusion.com/avada/header-4/

Thanks!

Default-user

Thank you – one other question I forgot to ask – can we set up user log in areas? (for password protected parts of the site?)

ThemeFusion

There is not an our of the box feature for that, but you can use a plugin for that.

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • Turkey
ayyon Purchased

hi, create new page editor. shortcode icons not see.

ThemeFusion

Hey :)

There is one shortcode icon now that is a dropdown with all the shortcodes listed in it. If you dont see it, please clear your browser cache and also make sure the “kitchen sink” is showing in your editor, which is the second row of icons. See this link from our docs…

http://theme-fusion.com/avada-documentation/#shortcodes

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

ayyon
ayyon Purchased

thanks, I have found. I have not seen before, :D

ThemeFusion

You’re welcome!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

Nice theme! Considering purchasing and wondering how hard it is to have my business phone number and link to email in the header ?

TY

ThemeFusion

Very easy, you can insert it on any of our header version #2-5. See the different header versions on our live demo under the “Headers” menu item

http://theme-fusion.com/avada/header-2/
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy
rivenr Purchased

hi, in portfolio two column i can’t add links, is a bug?

ThemeFusion

Hey :)

We would need more information from you about this to determine what the issue is. No there are no known bugs with portfolio layouts.

Signup at our support forum with your purchase code and then post up a new topic with as much information as you can provide along with a link to your site that has the 2-column view and we can take a look and see whats going on.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Default-user
rivenr Purchased

Hi, I write on the forum but i haven’t an answer, here it’s the link http://www.monsignormarcucci.com/00/biografie-2 to the page , the link http://www.ibookpad.it/venerabilemarcucci/index.html doesnt go

ThemeFusion

Hi :)

What is your forum thread URL please? Response time can take up to 24 hours, but its usually faster than that. Post your thread URL and I will take a look.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Switzerland

Hi,

Pre-purchase question : it is possible to have a slideshow in sidebar?

TY Best Regard

ThemeFusion

Hi :)

Yes you can put the flex slider, layer slider, or revolution slider widgets in the sidebars or in the footer columns.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Since I haven’t purchased the Avada theme (yet), I can’t see the answers for SEO questions on your support site. Could you kindly explain the following:

1. Are the h1 & h2 tags showing up in Google? 2. Is the main content block placed before the sidebar or other widgets, etc. for best SEO results? 3. Is the h1 tag assigned to the site name and the rest of pages/posts/archives, etc.? 4. Has the main Title been assigned an h1 tag? 5. Is there any optimization to take advantage of Google’s page load time ranking?

Thx.

ThemeFusion

Hey :)

Yes our support forum is only for buyers of the theme, we have to keep it that way to be able to manage it effectively and securely. Any pre sales questions can be asked here as you did.

1. The description is taken from meta description tag. 2. Yes, content is placed before sidebar and other widgets. 3. Yes, h1 is assigned to site name. 4. Yes, page titles in page title bar are using h1 and title before post / page content is using h2. 5. Yes, it is recommended to use w3totalcache wp plugin which is best for any premium theme.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Pre-purchase question: I’ve read that the shortcodes function doesn’t work in the new update. Is this true?

ThemeFusion

No its not true, it works as it always has. If you saw a user comment about not seeing it or not working, its user error or browser cache. It works just fine :)

Default-user

Okey, thank you! :)

ThemeFusion

You’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
notkool Purchased

1. http://phuketprivateparty.com/z1/nightclubs/ the filter content is not showing up correctly, we have attached the articles to the right categories in portfolio. Why are some of the fliters blank?

2. portfolio post lets use this as example: http://phuketprivateparty.com/z1/portfolio-items/o2-club-x/ below the page on related projects we need to change that to a unique category. Is that possible? all post on the page should show similar category.
ThemeFusion

Hey :)

The filters only grab from the items on the active page. So for example, if you do not ahve any “Rawai” posts on the first page, then none will show when you click it. This is how filters work in WP, but we are going to try and modify that so its able to grab from other inactive pages.

The related posts is not customizable at this time unless you know PHP and edit the theme files, but it will only show posts that are related to the mian post on that page, it works with portfolio categories.

If you have any further questions about those two, or any other future questions, please signup at our support forum and post up a new topic there.

THanks!

Default-user
notkool Purchased

I hope you can modify the isotope filter soon.

thank you again :)

ThemeFusion

Yep its on our list, we’re going to figure out a way to do it :)

Default-user
notkool Purchased

I am sorry but i need to fix this issue before we go live. 1. http://phuketprivateparty.com/z1/nightclubs/ the filter content is not showing up correctly, we have attached the articles to the right categories in portfolio. Why are some of the fliters blank?

Please explain how we can fix this so our developer can do it. again thank you for your swift response.

ThemeFusion

Hey :)

I explained this above. The filters only grab from the items on the active page. So for example, if you do not ahve any “Rawai” posts on the first page, then none will show when you click it. This is how filters work in WP, but we are going to try and modify that so its able to grab from other inactive pages.

We cant explain what needs to be done to change that, its a lot of development work. We will be working on it and changing it in an update if possible.

If you wanted to, you can display all portfolio items on the first page and not use the pagination. TO do that, just insert -1 in the portfolio items per page option in theme options on portfolio tab.

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Before I purchase your theme…can you tell me how I create a multi-lingual site? I want it to be available both in English and Dutch.

Thanks!

ThemeFusion

Hi :)

Sure, you need to use a multi-lingual plugin, and we can recommend none other than the popular WPML plugin. And we’ve worked directly with the WPML devs to ensure compatibility. They have even made a separate documentation file for Avada that is available on their sit and our blog. If you have any questions once you buy the theme, you can ask us or them to get answers.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Catacsyl Purchased

Hi again,

So I bought the theme.. And when I was editing a page. And was using the “Visual” tab, the avada tab didn’t appear. The tab with all the shortcodes I saw on one of your tutorials. That pissed me off.. What can I do?

ThemeFusion

Hey!

No need to be pissed off :) Its included with the theme, so if you are not seeing it then most likely you do not have the second row of icons showing for Wordrpess. ITs called the “Kitchen Sink” and its the button on the far right of the first row of icons. Click that to show the second row which will contain our shortcode button

If you have further questions or are still unable to see the shortcode icon, please post this up on our support forum so we can take a further look. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Default-user
Catacsyl Purchased

Ah. I fixed it. Thank you so much, sir.

ThemeFusion

You are most welcome :)

See you on the forum!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
only-era Purchased

Hello again… I kind of have a dumb question…how to i post a question in the help form?

:S

Thanks in advance!

ThemeFusion

No question is a dumb question :)

As long as you have registered and verified your purcahse code, you can post anew topic in the forum. Go to the Avada section, then scroll down to the bottom of the page, you will see the “Create A New Topic” fields there.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
only-era Purchased

*forum

ThemeFusion

As long as you have registered and verified your purcahse code, you can post anew topic in the forum. Go to the Avada section, then scroll down to the bottom of the page, you will see the “Create A New Topic” fields there.

Thanks!

Default-user
only-era Purchased

Hello again…I think I am registered because I still can’t find the “Create A New Topic” :( is it possible to check if I have registered? Thanks!

ThemeFusion

Yes you are all setup and registered under only-era

Go to this link, then scroll down all the way to the bottom of the page, you will see the fields there.

http://theme-fusion.com/forums/forum/avada/

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Pre-purchase question: Is a 300px width sidebar possible? That’s the standard size for ads.

ThemeFusion

You can modify the width of the sidebar and content area if you wish. The overall site width will be the same, but you can chanage the sidebar to make it bigger, and the main content area to be smaller. All done via theme options.

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nhanratty Purchased

Hello Everyone at Avada,

Your theme is beautiful and elegant, and your support first-class! I’ve gone from being a total novice to having a gorgeous-looking site in just a little while. Thank you for creativity and patient assistance.

10 stars from me !!!!

Best wishes, Narelle Hanratty

ThemeFusion

Woo hoo! Thank you so much Narelle, we appreciate the kind words. If you have not already, please dont forget to rate Avada for us, you can rate it 5 stars on your downloads tab here on THemeforest :)

Thanks so much!

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