10296 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
rely27 Purchased

Hello,

I’ve just changed the theme from version 1 to version 3, what a big change ! But I feel the Layer Slider is a bit buggy, like, even if I select another layer it’s still moving the latest slide I could move, each time i have to play around with the “eye” icon to hide the slides i don’t want to move but if so it’s hard to place the other slide at the correct place, is this normal ?

Thanks

ThemeFusion

Hey :)

No thats not normal. The layer slider developers have really changed the interface of the slider from the old one in the 1x versions. But its not buggy and should work fine. Hmmm, have you tried to log out an back in, clear cache, reset browser?

If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Alisha91 Purchased

Hi, Maybe a noob question, but how to completely remove comments from a page? I have amanaged to disable comments, but at the bottom of the page “Comments are closed.” is still visible..

I notice on your Home Page Demos that this is not visible.

Many Thanks, Still Love the Theme!

ThemeFusion

Hi :)

Thanks for the comments! So have you unchecked the “allow comments on all pages” option? Check out this FAQ on our forum, http://theme-fusion.com/forums/topic/comments-are-closed-message/

If you still have issues, please signup and post a new topic on our forum and explain whats going on, we can assist you there.

Thanks!

Default-user
Alisha91 Purchased

Thanks, Joined the Forum, Problem Solved, Your a Star!

ThemeFusion

Fantastic! Thank you! If you have not already, please rate Avada for us, you can rate it on your downloads tab here on Themeforest.

Thanks!

  • Exclusive Author
  • Has been a member for 1-2 years

how can i activate shortcode? It does’nt show on creating a new page,post and portfoloi so how can i activate it

ThemeFusion

Hey,

It does not need to be activated, there is one shortcode icon that is a dropdown with all the shortcodes listed in it. If you dont see it, please clear your browser cache and also make sure the “kitchen sink” is showing in your editor, which is the second row of icons. See this link from our docs…

http://theme-fusion.com/avada-documentation/#shortcodes

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

dear support team,

Web site takes 4~5 seconds before it starts my web site address : http://passioneyes.kr

please help

ThemeFusion

Hey :)

There seem to be a few things going on. There are missing images, some images are rather large, and it seems some customizations were made to the theme. We can take a look in detail on our forum for you.

First off, please make sure you are using the latest version, 3.0.1

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

Then, please signup and post a new topic on our forum with your details so we can take a look and give you a breakdown.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello I would like to purchase your theme – But is there a way to have the header stay static at the top while the rest of the page(s) scroll?

Thanks Ken

ThemeFusion

Hi Ken :)

You are wanting a sticky header, and we do not have one at this time. But we are adding it in our next version, and all future updates are free once you buy the theme.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
guirone Purchased

Hi All :-)

I created a page with avada theme and I need onmouseover function when user goes over a link. If I use this code
<a title="Per saperne di più" href="......." target="_self" onmouseover="this.style.color='#E8A725';" onmouseout="this.style.color='#000000';">
<h3>Per saperne di più...</h3>
</a>

color is not changing due to the header H...Without header it works correctly but I need the header :-) How can I solve this?

thanks and sorry for this basic questions :-) Cheers

ThemeFusion

Hey :)

We can take a look at this but need you to post it up on our forum. Are you signed up there yet and verified purchase code? If so then just go to avada forum and scroll to bottom of page to find the create a new topic fields.

If you are not signed up, then see below.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have presented Avada to client and hopefully they’ll go for it. I may have posted this question before – apologies if I have.

My client requests animation that requires organic motion of elements -i.e. curved paths.

I notice that in samples provided the elements move in straight lines and not curved lines. Can I create curved paths for animation of elements in the LayerSlider 4.0? or will I have to use video for this, which I know LS 4.0 can do? Can I use animated .gifs for slider images? I’m assuming flash (.swf’s) is out of the question? Please confirm.

Thanks in advance! Cipriano

ThemeFusion

Hey :)

Objects will move in straight lines unless you modify the sliders after the purchase, it can be done I’ve seen it before but ti does require development work with their API. Yes you can use videos or animated gifs, and also SWF files. See the layer slider page, you might also want to ask the layer slider guys those questions as they can give a more detailed answer. http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello, I’m a novice user and would like to purchase this site for my website. I was wondering if it’s possible to purchase it as is, rather than having to build it from scratch – it would be much easier to make basic modifications on what looks like a site that responds very well to my needs rather than build it from scratch.

Would that be an option if I buy the theme?

Thanks for your response!

ThemeFusion

Hey :)

We include the XML file for import, which gives you all our demo pages. Images are not included, we provide gray “IMAGE” placeholders, which are images but not he demo images you see. And sliders will need to be setup separately as they are not able to be included in the XML file. Check out our video tutorial on XML import to get a better idea, https://www.youtube.com/watch?v=NKVg4ugaOe8

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi There,

We are small web development company, we like the layout of Avada Theme and thought we will get html file for the same considering that we bought the theme but unfortunately we have received only .pHP files. We are interested only on HTML Files of the layout with same Jquery animation and effects .Can somebody help with this as i am under pressure by my higher authorities.

Or is there other way to contact the author Only for HTML file.

Thanks In advance.

ThemeFusion

Hey :)

Oh Im sorry, but we only sell the Wordpress version ($45), there is not a completed HTML version of Avada, we only produced the WP version. You could try and contact Themeforest and explain them the situation to see if they can give a refund or credit, but Im not sure that would be up to them. But there is no completed HTML item for Avada, just the Wordpress theme.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
guirone Purchased

Hello one more time,guys :) :)

In portfolio post I’ve activated the “show related posts” and I need to modify the font for the label and also color of the two lines one the right.I tried this last one through the CSS border proprierties but I’m not able.

Help me and I’ll bring you some beers! :-)

ThemeFusion

Hey :)

The font is an H2 so you can change the size through theme options on typography tab. If you want to change the font family, use custom CSS. Post this up on our forum and we can check out your page and give that to you.

If you are on v3.0 or higher, you can change the color of the title lines in theme options on the “Shortcode Styling Options” tab, look for the “Double Border Title Separator Color” option, that controls the double lines.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Some pre-purchase enquiries: 1. Am I able to just show posts from one category in a particular page? 2. Can I just use text instead of logo for the header? 3. Is it possible to use Blog grid on the home page layout? 4. If i just want to post a “quote” without image in the blog, would it come with an empty box at the image area? or would it fit nicely with quote marks?

taking into consideration I don’t know any CSS or html. Just customise out from the box. Thanks a lot.

ThemeFusion

Hey!

1. Yes

2. hmmm, not out of the box unless you modify the code to allow that, the logo area works with images by default.

3. Blog grid is only for blog pages at this time, you can use it on home page if you select home page as post page. But we’re going to be adding the blog grid and blog timeline layouts to our [blog] shortcode so you can use it on any page, that is coming in our next update

4. Right now it would be empty box, but we’re also adding this post format as “featured” spot soon in an update.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do you turn comments off on the home page?

ThemeFusion

Hey :)

Go to general tab in theme options, and uncheck “allow comments on all pages”

If you have further questions, signup and post our support forum.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
MakoMako Purchased

Of all the things I’ve purchased from Theme forest – Avada is the best thing I ever bought.

Quick question though – how do I get the image frame to line up with the text? Like on your demo page – http://theme-fusion.com/avada/image-frames/ The bottom one, with the text,

I totally forgot

ThemeFusion

Thanks for the comments, we are happy to hear that :)

For image frames, you can use the align property to align left or right. And depending on where your line breaks are in your text, you may beed to adjust it some for perfection, it just depends.

If you have further questions, post this up on our support forum where we are handling support. Create a free account there, then create a new topic with your questions.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Pre-purchase question:

1. Can I use Blog Medium as home page? 2. Can I use thumbnail instead for the image in blog post?

ThemeFusion

Hi :)

1. Yes 2. Hmmm, Im not clear about this question. Do you want to use a smaller image for the main “featured image” for each blog post? By default it will be the size of the medium blog layout that you see on our demo, but you can insert a custom image size for each post and that will show on the archive and single post pages.

Thanks!

Default-user

Yeah I’d like smaller image to replace the featured image, is that possible?

ThemeFusion

You can insert a custom featured image size for each post. So if you want smaller images, then you can enter the custom size you want for the image and it will show as that size o the site. You would need to do that for each post you want to be smaller. Or you can choose to not use the featured image, and insert your smaller image inside the post content area.

Hope that clears it up!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Pre-purchase question Are you planning to add buddypress in near future?

ThemeFusion

Buddypress will work out of the box, but does not have added styles or integration as you may want, but the plugin will work according to our users, some of them use it now. As for added styles, yes we may do that in the future but are unable to say exactly when that would be, but it would be in a future update.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Since installing Avada on my dedicated server which loads my website in under 2 seconds i have been geting very very slow load times using http://www.webpagetest.org/ and the firefox firebug plugin which is googles website speed test. Is anyone else having this problem? is it just that the theme is too heavy? i dont think i can run this theme with a load time over 6 seconds. any ideas?

ThemeFusion

Hey :)

No others are not having this issue, and you can test our demo to see what you should be getting, and our demo is loaded with content so yours shoudl be even faster. We recommend using Googles Pagespeeds test, or GtMetrix.

We also score 85/100 on webpagetest.org, which is excellent.

https://developers.google.com/speed/pagespeed/insights#url=http_3A_2F_2Ftheme-fusion.com_2Favada_2F&mobile=false http://gtmetrix.com/reports/theme-fusion.com/ge6OXQ1G

Both will show you excellent results on Avada. So if you are experiencing slow speeds, something else is going on. Make sure you are using Avada 3.0.1, and then please post up on our support forum with your site URL and details so we can take a look for you. Also, you can disable the premium sliders if you are not using them in theme options on the extras tab. And you should be using a cache plugin as well.

In your forum thread, please list out all the details you can. Also if you are comparing your old website that loads in 2 seconds, please make sure to include those details such as what you were using before, has content changed, etc.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Great Theme! and almost ready to purchase. Is the theme capable of Shopping cart/e-commerce as is or via a plugin? I don’t need as yet to offer this but will do in the future. Sorry if this is a silly question.

Ian

ThemeFusion

Hey :)

Yes you can use WooCommerce with Avada which is the recommended ecommerce plugin for most.

Hope to have you as a new user soon!

Thanks!

  • Has been a member for 1-2 years

does the avada theme automatically crop and scale featured images?

ThemeFusion

Yes it will for the archive pages, but not on the single post pages, it will show the full sized image on single post pages.

And if you wish, you can choose to enter a custom featured image size that will show up on the archive and single post page. You have the control :)

Thanks!

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