12474 comments found

Hello!

It is a great and elegant theme. I am thinking of using this theme for my website. One question.. I am currently using Decor child theme of Genesis framework. In many pages of my website I use “secondary navigation” which the framework provides. Here is the link where I use the secondary navigation option in my website, please take a look.. http://bansurimusic.com/members-area/

In this theme do we get a secondary navigation option? If yes, that’s great.. If not, can you please suggest any alternative method so that I get the required result ..

Thank you Venugopal

ThemeFusion

Hey :)

With Avada, you can use a side navigation set, which is similar its just on the side. http://theme-fusion.com/avada/side-navigation/advanced-admin-panel/

You can have as many different side nav sets as you’d like and they can contain as many levels as you’d like.

Thanks!

Hello…is there a sitemap & 404 included in theme? Thanks.

ThemeFusion

Yes to the 404, but not an included site map. But it is on our feature list so one will be added in a future update. For now, you could use one of several available plugins for that.

Thanks!

Hello!

Im just curious how I can get the updated 3.0.1 version of Avada. I downloaded it and it was version 2.X.X something. What is the best way of updating the theme?

Thanks!

ThemeFusion

Hey :)

You can update it via FTP by simply copying the new Avada theme folder into the “themes” folder on your server, or update it via WP by removing the old theme zip and installing the new one.

See the thread FAQ’s below on our forum, HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

As for getting the new theme, if you download it from your downloads tab it will always be the latest version. The theme files will be named the same, but you can verify it by checking the changelog.txt file in the Avada.zip folder, or by installing it and then checking the theme options panel for the version number, it says it up at the top.

Thanks!

Love the look of this theme. Before I purchase, I have to know one thing. In portfolio items, under Project Details, will I be able to alter/delete some of those things?

I am selling products, so I really don’t need such things as Categories, Project URL, or Copyright in that specific spot. I’d rather put my call to action here.

Here is the link to show you what I mean http://bit.ly/1dQsroj

Thanks

ThemeFusion

Hey :)

Yes, if you dont insert the values, then the fields wont show up at all on the page. And you can alter them in the single-avada-portfolio.php file. Change the names to what you want there, or you can add more. We have an FAQ on our forum to show you how to add more, but most users just change the names there.

We use to have fields for them in theme options to easily change, but it did not work well for multi-lingual sites so we had to pull them out. But it can still be done easily in the php file, and we can assist you with that if needed on our forum.

Thanks!

GoranSky

Then I have no reason not to get this lovely theme. Thank you for your help.

ThemeFusion

Sounds like a good thought to us ;)

Thanks!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello,

I downloaded this theme and when uploading in the WP Admin UI it competes and then give me an error saying: Are you sure you want to do this? After this my only option is to reupload, causing the same error.

Please help.

From reading other forums, I can tell you I have no plugins installed that could be causing this error.

Thank you :)

ThemeFusion

Hey :)

Thanks for the purchase! That message means you have a file limit on your upload and Avada is just over that limit. So you can upload it via FTP, which is a good way to do it. See our docs or video tutorial on how to do that, http://theme-fusion.com/avada-documentation/#ftp

Or if you post up on our support forum and provide your FTP and WP info in a private reply, we can install it for you.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello,

I downloaded this theme and when uploading in the WP Admin UI it completes and then gives me an error saying: Are you sure you want to do this? After this, my only option is to reupload, causing the same error.

Please help.

From reading other forums, I can tell you I have no plugins installed that could be causing this error.

Thank you :)

ThemeFusion

Hey :)

Thanks for the purchase! That message means you have a file limit on your upload and Avada is just over that limit. So you can upload it via FTP, which is a good way to do it. See our docs or video tutorial on how to do that, http://theme-fusion.com/avada-documentation/#ftp

Or if you post up on our support forum and provide your FTP and WP info in a private reply, we can install it for you.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

pearllife Purchased

Maybe an old question—how long it gonna take to install.

I am installing avada theme. it took hours to install and failed, I am re-installing it now… don’t know how long it gonna take. hmmmm

ThemeFusion

Hey :)

If its taking long then please make sure you are only uploading the “Avada.zip” file and not the “package.zip” file.

Does it give you any kind of error? It should only take 5-10 seconds on a regular type of connection.

We can take a look for you and install it. Signup at our forum, then create a new topic with the above info, then post a second reply with your FTP and WP URL, username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Default-user
pearllife Purchased

I am deeply moved!!! Thank you so much the greatest supporting team! I will never regret for purchasing Avada theme!

ThemeFusion

Happy to hear that :) We are here to help and will help in anyway we can.

Thanks and see you on the forum!

Loved your theme however im not very comfortable with WP do u have a HTML version of this template

ThemeFusion

Hey :)

Im sorry its only a Wordpress theme at this time. We might do an HTML but there is no set date for it and if we did it would be pretty far in the future

Thanks!

Hello, does this theme support e-commerce such as woocommerce?

Many Thanks

ThemeFusion

WooCommerce is compatible with Avada and will work out of the box. And in our upcoming update, we are adding full design integration with new styles, shortcodes and more. That is coming in a few weeks, and all future updates are 100% free :)

Thanks!

BrooKaMaS Purchased

Hey Buddy,

I’ve already bought 3 of your templates, if I buy 2 more, will I get 6th free or discounted? :)

Regards, BrooKaMaS

ThemeFusion

Our Favorite Customer :D

I sure wish Themeforest would allow the author to give our incentives like that, because I can assure you we certainly would. They control the purchase, purchase code and license certificate all themselves. My business partner and I have sent in a request/idea to them to create some kind of incentive program like this. For example, if a user buys a certain number of themes, or buys the same theme multiple times, they can build up a point system which will allow them to eventually get a free purchase. We love that idea and they could create a new “Purchased” badge or “Point” badge for the user so everyone can see their progress. Sadly though, we never got a response back, but maybe they liked the idea and have kept it for future development. Either way, we will send in another one!

We greatly appreciate the repeat buys and if I could send you a free license I would send you two of them! What I can do though is assure you it will keep getting better and better. 3.1 is close ot being done and is an awesome update with full woocommerce integration as well as sticky header and some other fantastic features.

Thanks again BrooKaMaS, you deserve a new shiny badge, and a couple free licenses :)

BrooKaMaS
BrooKaMaS Purchased

Thank you for exhaustive answer. I apprieciate it.

I hope new updates will be as great as usual so good luck with cooking them.

Of course I just bought 2 more licenses and I think (and I hope so) I will not stop with ‘just’ 5 of ‘em. ;)

Best regards, BrooKaMaS

ThemeFusion

Awesome, thanks for the continued purchases. And we will certainly continue to badger Envato about a valued buyer system of some kind, it makes perfect sense to do it.

You’ll love the new updates ;)

Thanks!

I can’t get to diplay the site logo above the menu, it’s always cutted or too small, how can I fix this?

http://flexopackrd.com/
ThemeFusion

Hey :)

Hmmm, from what I can tell your logo istelf is cut off. Here is the image source on the file, http://flexopackrd.com/wp-content/uploads/2013/06/logo-nuevo-fp-150x95.jpg

Can you double check the logo file itself? Make sure its not cut off to begin with, the header area for logo can take a much larger logo and will not cut if off like that.

If the issue persists, please post this up on our support forum so we can take a deeper look. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

CLICK HERE FOR SUPPORT INFORMATION.

Thank you!

Default-user

Thanks I got it fixed! One last question the contact form on the sample pages, where do I set the email to receive this info??

ThemeFusion

You set that in theme options on the “contact” tab. See our docs for info about that as well as the reCaptcha feature. http://theme-fusion.com/avada-documentation/#contact

Hi, How do I disable Elastic Slider from the backend? Thanks and best wishes,

ThemeFusion

Hey :)

Elastic Slider will only load on the pages that you have it assigned to. So if you are not using it, then the files will not load at all. Make sure you are using Avada 3.0 and higher.

If you want to fully remove it, please post up on our support forum and ask there, our developer might be able to walk you through that.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

man.. u nailed it. :sunglasses:

ThemeFusion

Thanks ;)

Hi,

Pre-purchase question. Is Yelp one of the social media icons? If not can it be easily added?

ThemeFusion

We do not have Yelp yet but are planning on adding more and more social icons in one of our next updates. But for now, you can add a custom icon yourself via theme options. Go to the social links tab and you will see the fields for uploading a custom icon.

Thanks!

Best theme on ThemeForest!! We love it.

One question. Can you provide the source where the slider images were purchased? I’m interested in the street image with time-lapse photography.

ThemeFusion

Thank you!

Sure, we bought about 95% of the stock images from Thinkstock.com, a few of them came from Shutterstock.com.

The image you want is here, http://www.thinkstockphotos.com/search/#121542915/s=DynamicRank/f=PIHVX

Thanks again and please dont forget to rate it for us!

Hi, please refer to my site: http://customindprods.com.s164537.gridserver.com/

How do I remove the white padding around the “Are you interested in a lift? Get a FREE lift application analysis from one of our products specialists.” box under the slider?

Similar to the white area around “small lifts”, “large lifts”, “custom lifts” section midway through the page?

Thanks :D

ThemeFusion

Hey, Cool site! The full width shortcode allows for top and bottom margins, you can isnert positive or negative margins. And you can also use the spacer shortcode and insert a negative margin there to pull it up.

We can assist you with that further on our forum if you need it, signup there and post a new topic with your site URL.

Thanks!

Hi, How do I resize the google map pop up info window? I want to reduce its height. I am comfortable modifying shortcodes.php any pointers will be of great help. Best wishes,

ThemeFusion

Hey :)

Hmmm, Im not sure off hand, but they will know on our forum. Signup and post a new topic there with this question.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Hello Everyone :) – Please Read For Support

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

Quick question before I buy: In the blog posts, I am going to be featuring guests authors quite frequently. In the “about the author section” of the post, can I insert new authors every time?

I wasn’t sure if it only describes the author as “admin” because that is the user that logged into Wordpress to create the post. I hope I am making sense.

Thank you!

Brilliant job by the way

ThemeFusion

Thanks for the comments! Yes the about teh author is pulled directly from the wordpress admin “bio” field, which is for the admin user. But I would imagine there is a plugin out there to assist with something like this, but we’ve not used on ourselves. I did find this while googling, http://www.hongkiat.com/blog/wordpress-multi-author-plugins/

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