10174 comments found

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………………………………………………

Thank you, we look forward to serving you!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

I think this is a great theme, however, I can find no way to list products in “list” view instead of “grid” view. Is there a simple fix for this. I have been searching through these comments, your knowledge base and forum and didnt find the answer. This is probably a quick fix I hope.

ThemeFusion

Hey Bruce!

This would be more for WooCommerce and not Avada. I’ve not used a list view instead of grid with WooCommerce before. Have you? If its a WooCommerce option then it will still be in the same place in the Woo settings.

Or when you say “products” are you referring to using our portfolio? If its portfolio, then its just a matter of changing the page template to the one you want.

If you still have trouble wit it, please signup and post on our forum where we can handle support.

Thanks!

Default-user

This is typically built into the theme to be able to display products in two different layouts. It would be great if you have the option in your shortcode for this to be done. It would have to be built into the theme files and CSS stylesheet. There are plugins that allow for list view, but the display is off because of the CSS and template files. Here is an example of a plugin you can use to add the option: http://wordpress.org/plugins/woocommerce-grid-list-toggle/ , but again, the CSS and template files dont line up.

ThemeFusion

Ah I see. This is something we could possibly add in a future update, I’ll add this to our list. Please also feel free to post it in our feature request thread on our support forum as it can get in faster if more users ask for it.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi ThemeFusion, My website needs foreign font which I have already converted to .eot, .ttf, .woff and .svg. Can I assign that font to the entire website? Thank you. Sai

ThemeFusion

Hey,

I emailed you back on this. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi, great theme. but before buying I qould like to know if you have or have plans to include full width background image slider? Like [link removed] for example?

Thanks in advance =)

ThemeFusion

Hey,

The Revolution slider has a full screen version that you can use. http://theme-fusion.com/avada/full-screen-revolution-slider/

And we are going to be adding a parallax type slider in the future, its coming in a future release.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

A question presale: If I rename the directory, presume “avada” in wordpress/themes I will update the theme in the future? Thank Max

ThemeFusion

Hey :)

No that would not be a problem updating.

weball

Thanks, thanks and of course congratulations for your work

ThemeFusion

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

@weball – good Question! Let me know, also!

ThemeFusion

No that would not be a problem updating.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I would like to ask whether it is possible to have a post or page content with 2 columns.

So that when I have photos or video in between text, that would span the width of one column and flow with the text or be full width and break the two columns structure.

So if I make a break and insert large image/video it would span both columns and after this I could continue with two column text…

Thank you and best regards, Peter

ThemeFusion

Hey Peter!

Im not sure I understand the layout you are looking for. Any of our shortcodes can be 2 columns, but Im not sure I understand. Can you provide a screenshot example?

Default-user

i mean it so that the single blog post or page has text that is divided in two columns like it is in newspapers. But some photos or videos are then within the column, like on this image: http://www.udobnoposvetu.si/wp-content/uploads/2013/10/blog_post.jpg

But that I have an option to have another wide image which breaks the two column text and after this wide image I can continue with two columns same as above…

Hope this clarifies my question.

Default-user

or combine two column and full width text as well…

ThemeFusion

Oh I see. Technically you can do that but have to set it up by using column shortcodes. In that sample you gave, you would use two one_half column shortcodes and place your text in them. You would have to judge where to cut the text off in the first column to begin in the second. So it is possible, but is a bit manual.

ThemeFusion

Its hard to say as those two sites look very different. But you can change a lot of stuff with Avada. Comparing different sites layouts is hard to do because we both see it differently.

Default-user

It is not comparing templates, those are codes/scripts for creating two column layouts…

ThemeFusion

The answer is yes, it is possible. Anything is possible with a theme, but you will need to know how to edit code to achieve that. Those scripts are not something we’ve used and we do not know how they will interact with the other scripts in the theme, its one of those things that we dont know until its tried. I know thats not the answer you want, just being honest :)

  • Pakistan
  • Exclusive Author
  • Has been a member for 1-2 years

Beautiful Theme & Great Work. Is there any plan for including bbPress forum in Avada?

ThemeFusion

Yes there is :) Its already been added on our end and will be included in our next release coming in about 7-12 days or so.

All future updates are free once you buy the theme.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thinking of purchasing your theme. Wondering if all the pages done on your demo site have tutorials to transfer over layout to my own site?

ThemeFusion

All of our pages on our demo can be imported with the XML file, or you can copy individual pages from our documentation :)

And if you need help setting it up, we can assist with that on our forum.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hi, I have a client who is interested in this theme just wondering: A couple more questions they had — 1) Can the page Name with horizontal bar be hidden fairly easily?

2) Can I adjust the header banner area at the top to make it taller?

3) Can the slider be one image? Can it have more height to it? Is this adjustable?

4) Can the Images of Our Workplace be hyperlinked to posts or pages?

ThemeFusion

Hey!

1. Yes very easily, you can do it per page or post with one click.

2. Yes you can do that via theme options

3. Sure, you can make it full screen if you wish, and oe image or video or several

4. Yep, they sure can

I like saying YES to all questions :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hi, I need to add a form similar to what you provide (contact form 1, but I need it slightly different…if I purchase your theme…will you give me the formatting so I can get a form to look similar to yours for contact form 7 ? I need to delete the big message area and change subject to phone. ( i want to keep that horizontal look that you have going) is that possible..??

ThemeFusion

We already include styles for Contact Form 7 so all you need to do is build the form, then place the form on a page, it will look like Avada form :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Looking at buying this theme but the dropdown menus don’t function in IE8. Any workaround for this?

ThemeFusion

They function for us in IE8 without issue. Just checked it on two machines and we also do not have any reports from users.

What is not working for you and where? Can you provide more information?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Alveraz Purchased

I’m trying to upload the zipped Avada theme to wordpress but I’m getting the following error in upload:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

ThemeFusion

Hey!

Unfortunately that is not a theme related issue, but a server issue. Please contact your hosting provider and let them know of the error.

Additionally, once you contact them you can post on our support forum if you need further asistance. We can install it for you, but the server error needs to be fixed first.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Cannot log into your support forum. It has been telling me I have the wrong username and password (even though I know they are correct). I went ahead and reset the password and still can’t log in. I also tried creating a new account but am told I have an invalid purchase code. I am also not able to search your forum. When I do it just kicks me out to the login page again.

I’m putting the finishing touches on a clients site tonight for them to review tomorrow morning but need to search the forum for a solution to my question (because it is the only place you offer support) and my question is not listed in your knowledge base, so as you can guess your support forum being down has REALLY put me in a bind.

I guess I can ask it here but I do not expect a reply tonight.

Do I have the ability to use a shortcode to have your built in contact form on a page instead of having to dedicate an entire page to the contact form?

ThemeFusion

Hey!

Sure we can help, we need more information. But our support forum is not down, its been up and running the whole time and users posting.

Most likely its an account issue. We need your purchase code and forum username. Please email those to us.

To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.

http://themeforest.net/user/ThemeFusion

Thanks!

ThemeFusion

BTW … I checked and your username is the exact same as it is eyre on Themeforest, and your account looks fine on our end.

We can reset the password for you, I’ve emailed you the reset password information.

Thanks

RobertBasil

Not sure why it was not working last night, but it’s working now. Thanks!

ThemeFusion

I think sometimes it can take a little time for the code to register with Themeforest, almost as if there is a bit of delay once a purchase is made.

Glad its resolved now!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi sir, i’ve a problem when i put my correct recapcha from Google, in the right fields. This is what appear on my contact page:

Fatal error: Cannot redeclare _recaptcha_qsencode() (previously declared in /home/mhd-01/www.basketveroli.it/htdocs/wp-content/plugins/wp-recaptcha/recaptchalib.php:47) in /home/mhd-01/www.basketveroli.it/htdocs/wp-content/themes/Avada/framework/recaptchalib.php on line 55

Thanks

ThemeFusion

Hey!

We can assists with this, but do need you to post on our forum and inclue the error message. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thank you, we look forward to serving you!

ThemeFusion

Hey, I just checked with Muhammad and that error is due to a plugin conflict. Please disable your extra plugins then it will work, then you can reenable them one by one to find the culprit.

If you need assistance, signup and post on our forum.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy

This theme is simply GREAT!!! Just started working on it a few hours ago, but I’m already loving all the clear and simple theme options!

ThemeFusion

Fantastic, thank you very much :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

If I purchase this theme can I only use this theme for one of my own websites, or can I use it for three that I own?

Also am I allowed to use it for a friends site that I would make as well or do I need to purchase another copy? Thanks

ThemeFusion

Hey!

All themes here on Themeforest with the single license only allows one site per purchase. One purchase gives you one license which is good for one site. So if you need it for a second or third site, then a second or third license is needed.

Hope this helps, thanks!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

Is there an HTML version of this theme?

ThemeFusion

No there is not, we might do one in the future but not at this time,

Thanks

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………………………………………………

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Considering purchasing this, but two quick questions.

1. Does this support Side Matter plug-in, which is an important plug-in for me. Read otherwise, but would like to confirm.

2. Is there / will there be a rating system that is available?

Thanks!

ThemeFusion

Hey!

We’ve not used that plugin so I can’t say for sure, but it should be ok. If an issue comes up, you can post on our forum and our develeoper/staff can take a look.

2. THere is not one built in, but you can use a plugin for this.

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