10026 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi, I’ve downloaded the latest version but I don’t use an xml file on this download?

Link for xml?

thanks

ThemeFusion

Hey!

No need for XML files anymore, we have an awesome demo content importer in theme options!

Check it out, its on the general tab. And here is a KB post on our support site about it. http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Does your support include custom development? May have some plug-ins that may not be fully compatible with your theme. What would happen in those instances that plugin authors would say that it’s theme issue?

Thanks.

ThemeFusion

Hey, Do you have a question?

Default-user

Hi, the question is whether support includes custom development. May have some plugins that aren’t fully compatible with Avada and was wondering how it’ll work out? In instances like this, plugin authors would usually say it’s a theme issue and vice versa. Thanks.

ThemeFusion

Ah I see it now, at first it was blocked out for some reason.

We do not offer custom development projects at this time. But you can use a service like Microlancer for that, and we do have a Avada Users group on Facebook of many of our advanced users who do take on custom work.

Yes I understand about the plugin battle. What I can tell you is this, if you have a plugin issue, you can report it on our support forum and we will take a look. If its truly theme related and something we can fix, then we will certainly fix it. BUt its a case by case basis. We’ve done this already for several other users and we try to make it as flexible as possible with as many plugins as possible.

Default-user

Hi,

Understood. I do have one last pre-sales request and I completely understand if this is not something that you usually do. But will it be possible for you guys to take a look at a certain plug-in before I go ahead and purchase? Am worried that if it doesn’t work then my purchase might be for naught because I do this it’s a critical portion to what we’re trying to do.

Again, understand if it’s not something you usually do, but hoping that you can accommodate this.

Thanks! :)

ThemeFusion

What is the name of the plugin? I can check our list and forum to see if we have any information on it.

Default-user

Hi,

The name of the plugin is called Side Matter.

http://wordpress.org/support/plugin/side-matter

Thanks.

ThemeFusion

I’ve checked and we do not have anything on that plugin, which is not a bad thing, if there were issues with it then most likely it would of come up and been reported. At this point we are unable to test it right away for you, but I will add it to our list for future testing. But I can tell you that if you purchase Avada, and the plugin has issues, we will gladly take a look and fix whatever it is as long as its theme related. It should not be an issue.

Thanks!

Default-user

Great thanks for this! Appreciate it.

ThemeFusion

You are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Vietnam

Hello,

At homepage, i’ve just edited Revolution slider, i can’t find where is the place to edit anything content else. I read the document and found nothing. Please help me.

Thanks, Tuan.

URL: http://export2global.net/siemens/

ThemeFusion

Hey Tuan,

Do you mean page content? You edit the page and use the visual editor, then click the Themefusion Shortcode icon and pick the shortcodes you would like to use.

See our docs on this, http://theme-fusion.com/avada-doc/shortcodes/

There are also videos on our support site.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thank you, we look forward to serving you!

thenorth3000

Thanks for your respone :) I mean how to decide what’s content will be displayed at homepage.

E.g: At homepage I want to display Revolution slider first, then Portfolio, then Page, then Slide, finally footer…

thenorth3000

Awww, i’ve found it at reading settings. Do you have anydocument of your front page display (e.g: home version 13, 14…)

ThemeFusion

We have full documentation at the link above I gave you.

Any of our home pages can be used as is, or you ca customize them. You can reorder any of the content or add new content. Its all done in the Wordpress editor field, the content is displayed from top to bottom, so you can move it around or delete it or add new stuff :)

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and we will be with you promptly.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Very nice theme! before i buy, i like to know if there is a possibility to include audio files, not from soundcloud but local. Thanks

ThemeFusion

Hey!

You can use the built-in Wordpress media feature, it takes audio files.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • South Africa
DNDS Purchased

Hi, could you please tell me the cost of a developers lic and what it includes?

Thanks

ThemeFusion

Hey!

It is $2500 and its called the “Extended” license and its for certain situations. Read about it below. If you have detailed questions about it or a specific question about your needs, the best thing to do is contact Themeforest support and ask them for confirmation. You can open a ticket with them here, http://themeforest.net/support

http://themeforest.net/licenses/extended
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

1. How easy is it to make Single-page layouts with jumplinks? 2. Does Avada follow accessibility compliance, WACG 2.0?

ThemeFusion

Right now the theme is not setup for a one page layout with menu, although you could do it if you have the knowledge. We’ve not fully tested for WACG 2.0, but have also not had any reports from users. We will make a note to do a full test soon.

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………………………………………………

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
havlil Purchased

Hi, I really love Avada. I’m using 3.1.2 and tried 3.2. I get this message when I go to the Theme Options

Warning- This options panel will not work properly without javascript!

I’m using Firefox, (and Ubuntu) Firefox blocked my Java. What do I do now. Does it only work with Java? The older version works just fine? :)

ThemeFusion

Hey Havlil!

That error means the theme did not upload properly. Please try to upload it again, and I would try FTP if you can.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Belgium
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 100 and 199 users
  • Sold between 1 000 and 5 000 dollars

Quick question (or perhaps an idea for a future feature); would it be hard to add a countdown timer to the slider on the front page?

ThemeFusion

Both the layer and revolution slider have a “timer” element that you can turn on and off :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users

Does Avada have any built-in support for Buddypress? In not, are you planning Buddypress integration like you now have for bbPress?

Thanks, Joe.

ThemeFusion

Hey Joe!

We have not done a full test ourself yet, but from what our users tell us it works fine with BuddyPress, we have not had any confirmed issues reported.

If you buy it for BuddyPress and an issue comes up, post on our forum and we will check it out.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

How can I design my footer area to make it look like this:http://i.imgur.com/4tP9g1R.png? They are some unfolded links from main menu.

I know I need to input something to the footer widgets. But how?

Please advise Best regards

ThemeFusion

Hey!

Are you referring to the boxed titles? That is a cSS change you would need to make to the footer titles. The theme titles do not have boxes around them.

For further questions, please post up on our forum. Thanks!

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi guys, I purchase Avata a little while ago, not sure which version it was but it looks like there are a few more features now. Is it free to get the updated version since I’ve already paid?

ThemeFusion

Hey!

Yes anytime you purchase the theme you get free updates for life. You have to get the updates from your Themeforest account, you can always download the latest version from your downloads tab on themeforest.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

Default-user

Great thanks for the reply

ThemeFusion

No problem!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jcrist Purchased

I am trying to enter the purchase code to register for the forum and it tells me it is “invalid” even though I cut and pasted it right from the license certificate.

Also, I would like to print out the support documentation—it’s a pain to keep switching screens back and forth. How do I do this? If I try to print from the support documention screens it crashes and won’t do it.

ThemeFusion

Hey,

The online docs are online, its a one page site. http://theme-fusion.com/support/documentation/avada-documentation/

If you need it printed, you could print the page from your browser.

For your purchase code, how long ago did you buy the theme? Sometime sit can take an hour or two.

If it says invalid, it might be due to it already being registered, if so it will tell you the username. If you still have issues with it, please email me the purchase code.

To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.

http://themeforest.net/user/ThemeFusion

Thanks!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United Kingdom

Excellent going guys, the sky is the limit with themefusion, brilliant.. Any ideas when page builder will be coming.

Keep it up – this theme will out sell them all put together soon;-)

ThemeFusion

Thanks for the comments :) Yes the page builder is coming, its being worked on now. We can’t give an ETA out though, but it will be glorious once its done :D

PaulieT

It’s glorious already. And with the page builder and page width being worked on there will be no stopping this(not already but….).

Are you putting those flipping cards in that you have on your support site here http://theme-fusion.com/support/?

Can I ask why the name Avada?

ThemeFusion

Yes we are going to add a form of the css3 animated flipping boxes too :)

There’s really no good story behind the name to be honest, just a cool name!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………………………………………………

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hi I’m interested in your theme. Is there way to change size of table.

meaning, I have calender I need to create and the width cuts off before I get to the end of the year. The size of each box is much bigger than necessary on your standard table. I know how to use html to reduce the font size but how do you reduce the actual table width so each box is narrower??? Is that something I can do with the theme?? Without customizing the code???

ThemeFusion

Hey!

We would need you to post this up on our support forum and include your site URL so we can inspect it out and see whats going on. Signup, make a new thread and list out the details and URL.

Click Here To Create A Forum Account & Get Free Support

  • Won a Competition
  • Most Wanted Bounty Winner
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Australia
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Envato Studio (Microlancer) Beta Tester

wow – not that is a sexy support forum!! :-) Update well needed with all the content in there!

ThemeFusion

Hey Buddy :)

Thank you very much! Yeah it was sorely needed. We’re not fully done with it yet either, but have to always put Avada above other tasks. But its close!

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
plawqui Purchased

Hey! I have a brief question.

Have you guys tested the “import demo content” on xampp? I’ve been getting errors, I’ve tried on fresh wordpress 3.7.1 installs. It seems like it installs and then some pages appear under the pages area but the demo isnt really working. (i tried on a web server with 3.7.1 and it worked fine)

Thank you for the great theme! (you can delete this post if you wish, ive posted it in the forums.. sorry!(didnt read)

ThemeFusion

Hey!

Yes we have tested it there without issue. It could be a memory limit on your local server, make sure your memory is set high enough. If the issue continues, we can take a look in your forum thread and reply there.

Thanks for the comments!

Default-user
plawqui Purchased

Hello.. nobody really responded at the forum. Upping the memory didnt work, any other leads?

ThemeFusion

Hey,

Reply times can take up to 24 hours, and its the weekend so it can take that long.

Also, please do not bump the thread and reply to it before we get to it, that will actually cause it to take 2X as long to get a reply. Your thread was about to get answered when you replied back to it, so it sent it back to the beginning of the que which is why it took longer.

I just got your thread and sent it to Muhammad our developer to reply.

Thanks, follow up there once he replies.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Switzerland

I purchased Avada and you really did a great work!

However, I really can’t find the “Top Sliding Bar” options. Can you point me in the right direction?

I would like to put there the qTranslate switcher till you came up with a better possibility to insert it in the header.

ThemeFusion

Thank you!

Make sure you are using Avada v3.2, then go to theme options > header tab and scroll down, its about halfway down. It will look like this, http://d.pr/i/jayh

And then color options for styling it are on the styling tab with all other colors.

Thanks! Be sure to signup at the support forum too.

  • Has been a member for 0-1 years

Hi,

When i am trying open psd file,i am getting msgs like

“unknown data has been encountered while reading layer “image 1” and will be discarded.Continue?”

“Some layer sets were found corrupted and repaired”

“Some text layer contain fonts that are missing.These layers will need to have the missing fonts replaced before they can be used for vector based output”

I am using photoshop 7.0.

ThemeFusion

Hey,

Did you only purchase the PSD template? This is for the Wordpress item. But those errors might mean a bad download. I would recommend downloading the PSD item again, its a very large file and takes time.

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