9057 comments found

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Microlancer Beta Tester
  • Referred between 1 and 9 users

Please advise what will happen with this theme in Themeforest new regulation of functions to be external of the theme. What happens when I decide to use another theme, will I loose all my content tied into your built in custom post types?

ThemeFusion

Hey!

We are already in the process of making Avada compatible with the new guidelines. The answer is no, when the theme is compatible with theme forest new guidelines, you will never lose content by changing themes.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Presale question: I like the addition of the blank pages. As a marketer I will be able to use them to create landing/squeeze pages. My question is, do you have anything to integrate with autoresponder opt-in forms, or do we have to enter the ugly code they produce manually?

Thanks

ThemeFusion

Hey!

Yeah the blank pages are a great tool! We do not have any built in auto responser forms, but you can use plugins for that I believe :)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

I love this theme! Very nice work. I have a couple of pre-sale questions to ask of you. Can I install a event calendar with this theme and also the wiziapp plugin? I have to have those two to work with the theme before I invest. Thank you.

ThemeFusion

Thank you!

Yes you can use an event calendar, there are several plugins out there for that. We do know that several users use Events Manager or Event Espresso. But we’ve not used the wiziapp plugin before, but if anything comes up with it when using it, you can report it to us on our forum and we will troubleshoot to get it figured out.

Thanks!

perkiekat

Now that I know I will have your support if I run into issues, then I am gonna buy this theme. I like it and I think it will serve the purpose for buying.

ThemeFusion

Thank you, we appreciate that :)

  • Exclusive Author
  • Has been a member for 5-6 years
  • Germany
  • Bought between 10 and 49 items

Hi, First of all I want to thank you guys for your fantastic work. Not for nothing avada is the best selling theme here.

Before purchasing, I have some little questions:

1.: How hard would it be to achieve the header fixed?

2.| Is it possible to get rid of the huge shadow below the header, or even better, change this into something more subtle? Maybe this is worth a theme setting :-)

3.: I don’t like the way, the mobile menu is presented (just my liking, no critics). Could you give me some advice how to get a more “bootstrappy” mobile menu, sliding from right or left? Maybe that is another nice theme setting.

Thanks ahain and greetings from Germany!

ThemeFusion

Thank you for the comments!

1. We have a sticky header already, is that what you are referring to? You can view it on our demo, its easily set with one theme option

2. That shadow is for the layer or revolution slider, so yes you can turn it on or off with those sliders, or use a different one.

3. The mobile menu adjustment would be a fairly heavy customization that you would need to do on your end. Maybe in the future we are going to offer a second type of layout for that, and if we do it will be more of the style you are referring to.

Thanks again! Love your avatar by the way ;)

Elvis67

Ah, I see. I was surfing with my Ipad, so I wasn’t sure about the sticky header. Regarding the mobile menu: Probably I can find a plugin about that. With a proper child theme, there should be no problem commenting the theme’s menu out.

Thanks again for ypur work, I’ll keep an eye on this one. And thanks dor the compliment ;-)

ThemeFusion

You’re most welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. My name’s Ron and I run (trying) a bodybuilding website. The theme I’m currently using is Swatch by WooThemes. I have been considering changing my theme for a while now to give it a more professional, trustworthy look. I came across your Avada them and I must say, I’m impressed. Really impressed! It has all the features I’ve been looking for which I hope will make things easier for me so I can concentrate on the more important things like establishing & maintaining customer relationships and adding new products.

Speaking of products, I am currently using two plugins called the CJ Wizard Plugin and the LS Wizard Plugin which pulls products from my merchants from Commission Junction and LinkShare. The wonderful thing about them is that I get to choose what products I want to display. This leads to my question.

Can I have these two plugins working within your Avada theme? Or does it already have a feature like it? A “yes” to either question or both will greatly influence my buying decision.

Your reply to this will be greatly appreciated. Looking forward to working with you.

Thank you :-)

ThemeFusion

Hey Ron!

Thanks for the comments!

We’ve not used either of those plugins on our end so I can’t say for certain. And there is not a built in feature for that. But I can say that there have been no reports of conflicts from our user base. And if a conflict does come up, we do anything we can to fix it if its theme related. So we do what we can to fix them when they do come up. Im sure thats not the exact answer you wanted but with the sheer number of plugins out there, its difficult for us to test them all. What I can do is tell you that if you make the leap and buy it, we will do whatever we can to fix conflicts if they arise. And if you do not want to make the leap, then I can add these two to our list of plugins to test sometime in the future.

Thanks!

Default-user

I see. Well I guess that leads me to another important question: Since the theme doesn’t have a feature similar to the plugins, how am I going to add products from my merchants? Is there a method somewhere withing the theme? Using just banners and links is not gonna cut it for me.

Looking forward to hearing from you. Thanks :-)

ThemeFusion

You would need to use the plugins for that. There is not a feature like that built into Avada, actually I’ve never seen any theme with that kind of feature. So if that is something you need, you would need to count on those plugins.

Hope this helps, thanks!

Default-user

Wow, you guys do reply quick! :-D Anyway, your response to this has helped. At least in my understanding of how things work.

Thank you :-)

Default-user

Oh, one more question (sorry).

I took another look at the theme and came across the shortcodes section. I noticed the “Products by SKU/ID” option. How does that work specifically? I pull in my merchants’ products using their SKU number, too (using myCJ Plugin & LS Plugin). If I can do that with this shortcode option, then you guys have got me.

Thanks :-)

ThemeFusion

It works off WooCommerce products only. When you use woo, you make products and can give them sku’s, the shortcode pulls those products you enter.

Default-user

Ok, I get it now. Thank you for your patience in answering my questions.

ThemeFusion

No problem, anytime :)

Default-user

Hi. I have another question. This time it’s about the products you mentioned earlier. If I am an affiliate selling other people’s products, how do I recreate them? Is it even possible?

ThemeFusion

Yes, you need to create an entry for each product anyway, wether its new or already being sold.

Check out the woocommerce site it has all kinds of docs and info like this http://www.woothemes.com/woocommerce/

Docs: http://docs.woothemes.com/documentation/plugins/woocommerce/

Thanks!

Default-user

Hi. I have another question. I switched my theme to Vantage by WooThemes just so I can familiarize myself with how this whole WooCommerce thing works. And it’s been good so far. I’m finally understanding why most people would choose WooCommerce.

I’ve been having issues with images I feature on my posts. Because the images I’ve downloaded are small (115×115), they appear distorted on my site. I’m sure there is a way to get pass all this. Am I able to fix issues like this using your lovely Avada theme?

Thank you :-)

ThemeFusion

Yeah Woo is very nice, we love it.

For images, you can set a smaller catalog size in the settings and that will help, however they do need to be a minimum size to fill our boxes in Avada, 226px wide is the minimum we recommend.

Thanks!

Default-user

I see. So, images that are smaller maybe around 160×221 wouldn’t cut it then?

ThemeFusion

Well they would work and display, but they are not the optimal size we recommend that looks the best.

Hope that helps!

Default-user

Okay. Then in that case, what is the maximum size for catalog images, single product images & product thumbnails in Avada?

Default-user

Sorry. I meant minimum size, not maximum :-)

ThemeFusion

Well for the product listing page (column view) if you use 4 column then its not that big, like 225px wide. But on the single product pages an image that size will be blown up and blurry. Really they should be about 500px wide for optimal viewing.

Default-user

Aha! No more issues with my images. I managed to find images 300×300 & they work beautifully.

You will hear from me very soon. Thank you very much for your patience in helping me understand how things work. Customer support has always been my number 1 priority whenever I’m looking to purchase anything online. I’m impressed ;-)

ThemeFusion

Thank you for your support and happy holidays!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I received an e-Mail this morning from Themeforest stating there is a new update for the theme – however, I see in the change log the latest update is from October 29th, which I already have. Please let me know whether there is any newer update than that. Thanks

ThemeFusion

Hey!

The changelog at the bottom of the item page is not auto updated, we have to go and update it once Themeforest approves the file, thats why it still said the old one. But the latest version is 3.2.1 and you can always view the changelog inside the Avada theme zip file, it will always show the latest version.

Also, see this thread on our forum. http://theme-fusion.com/forums/topic/avada-updates/

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 2-3 years
Elson Purchased

@NicoleElmore, This update is bug fix for the October 29th, please download it again and see the change log.

Regards, Elson Santos

ThemeFusion

Thanks Elson!

And the changelog is updated on our support forum!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I’m working with avada and i have a little trouble with blog, if you see the ” live preview ” blog grid full with ,every post have it own height and the grid automatically puts every post right sided in different rows. I did it with CSS but it doesn’t work as your example, because the second row ( for example ) it catches the most length post and it puts all the second row at this height.

What i have to do?

Thank you , Victor

ThemeFusion

Hey Victor!

It should work like our demo without any CSS needed. We would need to see your site and get your login info to see what is going on.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thank you, we look forward to serving you!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………………………………………………

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello, i just started jet by using Avada. can not load xml file … where i find it ?

ThemeFusion

Hey!

There is no longer need for XML files. We have a built in demo content importer, directly in theme options on the General tab. And its even better than XML files because its imports everything, not just pages and posts. It gives you pages, posts, sliders, widgets, sidebars, theme options and more.

Check it out! And here is the info from our docs, http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/

Default-user

thanks but comming an error massage : Fatal error: Cannot use object of type WP_Error as array in /users/matay/www/wordpress/wp-content/themes/Avada/framework/plugins/importer/importer.php on line 93… what s the matter ?

ThemeFusion

Hey,

This is most likely a memory issue, can you please signup and post a new topic on our forum and our developer can take a look and tell you exactly what to do.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Presale Question: on the blank pages can I adjust the amount of space above the content? Also, can I change or adjust the color schemes so that it matches my clients corporate colors?

Thanks

ThemeFusion

Yes, you can use our separator shortcode to add or reduce space above/below. Yes, you can adjust all of the colors :)

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 2-3 years
Elson Purchased

Hey @MateoDig, Make sure you are using Avada last version V3.2.1 and Wordpress too, but here is not the best place to give you support, i recommend you sign up on the support forum and create a new topic with your issue, then set the topic as private reply and place the link to you site with admin, FTP details, a member of Thefusion support will take a look and see what’s happening. By the way the support is very fast.

Hello Everyone  :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………………………………………………

Thank you, ThemeFusion team will look forward to serving you!

Best regards, Elson Santos

ThemeFusion

Hey Elson,

Would you be kind enough to email us using our contact form on our profile? We would like to talk to you!

Thanks!

Default-user
Elson Purchased

Hello Luke, i will send it for you now, please hold on.

ThemeFusion

Awesome, we’ll be in touch later today!

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 2-3 years
Elson Purchased

Hello @UpToResults,

Yes you can adjust the space above the content and change the colors using a litle bit of custom CSS on Avada theme options Custom CSS tab, for Ex: .wrapper_blank {vertical-align:top; !important} Now the content is aligned to middle. The Themefusion Team will confirm for you.

Regards, Elson Santos

ThemeFusion

Thanks Elson! The separator shortcode is a good method, no CSS required and you can use positive or negative numbers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Speakn Purchased

Hey there – great theme!

Unfortunatley the shortcode icon on the toolbar hasnt come up after install. Can you advise?

I installed this theme on an WP dev site that needed the theme changed as the other one had stopped support, so not sure if that would affect at all.

I have the latest WP installed also :)

ThemeFusion

Hey!

Are you using the latest Avada version? The shortcode icon will look like this, http://d.pr/i/NIqQ

If you upgraded the theme, then you might need to clear your browser cache to see it.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thank you, we look forward to serving you!

Default-user
Speakn Purchased

Hi there, I downloaded the theme yesterday so it should have been the newest version.

As you can see there is no shortcode icon – http://i.imgur.com/iPvj5EN.png

ThemeFusion

Have you installed and activated the “Fusion Core” plugin? You will see a yellow notification box about it. See this on our knowledge base, http://theme-fusion.com/knowledgebase/my-shortcodes-are-no-longer-working/

Default-user
Speakn Purchased

Thank you so much! I installed the Fusion Core plugin and the shortcodes work.

  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Microlancer Beta Tester

Pre-sales question: since we have no search feature here [I read at least through 100 pages]now am just simply asking: in your latest version, are self-hosted videos are now possible or does it still need to rely on a third party plugin? Appreciate your response. :)

ThemeFusion

Hey!

Love your avatar :) Yes that is right, self-hosted videos will still need to be handled through a 3rd party plugin, we’ve not added that feature yet.

Thanks!

activebiz

Thank you for the quick response. :):)

ThemeFusion

Anytime!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I am looking to re-create my shop in WooCommerce and I love this theme.

1. Does it come with a carousel for products in the store (I cannot see an example of this)?. Is the carousel included somewhere as I could not see it in any of the pages.

2. Does it contain logic for New Products / Featured products to be pulled from the product DB?

3. When I look at Home Shop Style 2 in Chrome (latest release) via the Themeforest the Top Selling Products section drops the third box in every product row to a new row.

4. The product boxes are not the same height as some have longer descriptions. Is this something that can be fixed via the admin panel or do I need to fix this in the CSS.

5. The Themeforest demo for this theme keeps popping up a message box saying “The page at theme-fusion.com says: select boxed layout”. It does this for every page I look at. Is there something about my browser set up that I need to fix?

Thank you in advance for your replies. I am really keen on this theme and I think it looks fantastic. Please help me with the above and you should have yourself another customer!

Marc

ThemeFusion

Hey!

1. Yes there is a carousel, under the shop shortcodes menu, http://theme-fusion.com/avada/product-carousel-slider/

2. You can pull specific products with the default woo shortcodes, http://d.pr/i/Gw4n And we also have a few of our own, that work from pulling categories, or featured products

3. Yes that is fixed now in v3.2.1, we just have not been able to update our live demo. It will be later today or tomorrow, but it was just a styling issue and it has been fixed, I promise :)

4. Those are the product titles, and yes some are longer than others so they might fall on two lines. That is normal and you can adjust that by making your titles all long enough to be on one line or two lines. Thats a good thing, you want the titles to flow and not get cut off.

5. Hmmm, which browser are you using? Are you using this live demo link? http://theme-fusion.com/avada/

No problem, we’re here to help! Let me know if you have any more questions!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre-sales question: How easy would it be to transfer my PHPBB forum to your forum theme and can I change the style of the forum to resemble a prosilver or subsilver PHPBB look? I have a lot of posts with videos and images, and I’m just afraid that the spacing in your forum may not be adequate with the current style.

ThemeFusion

Hey!

Our forum uses bbPress so yes it can be done. Check out this google search, there is a lot of info on the topic, https://www.google.com/search?client=safari&rls=en&q=transfer+my+PHPBB+forum+to+bbPress+forum&ie=UTF-8&oe=UTF-8

You could change the style of the forum, but it will require custom CSS on your end. But any of that can be changed with CSS.

Thanks!

Default-user

I really like your theme a lot, unfortunately the only drawback is the difficulty in changing the forum style. Even just to change the font size. And resources on Google to modify custom CSS in bbpress is sparse. I probably have to go with [name removed] just because their forum style looks better. Else, keep up the good work with your theme and do consider developing more options for the bbpress theme.

ThemeFusion

Hey!

Why is changing the forum font size difficult? It can easily be changed with Avada.

Default-user

Ok, I’ll give it a try then. Hopefully support can assist if i run into trouble.

ThemeFusion

Yes absolutely, signup at our forum and we can assist. Changing font sizes is easy to do with any font throughout the theme

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Out of interest are there any websites you know that are using this theme and have made changes to it?

ThemeFusion

Hey!

Yes there are a lot of websites using Avada. What type of changes are you referring to?

Default-user

well i would be using the theme for a hotel website i would’ve just been interested to see another site using this theme and how they changed aspects of it to suit their design

ThemeFusion

Ah I see. I don’t have any URL’s of a hotel website at the moment, but you could check wit our Avada User Facebook group. Its setup and maintained by our users, and they have a lot of sample sites. See this, http://theme-fusion.com/forums/topic/youre-invited-to-our-avada-users-group-on-facebook/

Default-user

even any links would be great it was just to see how people used the theme differently. the link seems to go to a login page but i guess this is just on your facebook page?

ThemeFusion

You will need to signup to the Avada Users group, its a private group put on by our users. But I would recommend doing it as they have multiple links to completed sites they can show you :) We do have a list of sites, but need to get user permission to give them out, eventually we will be building a gallery of sorts.

Default-user

grand i just registered now so ill have a look. thanks for the help :)

ThemeFusion

Fantastic, no problem! Julie is the creator of the group, she is fantastic and very helpful.

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

……………………………………………………………………………………………………………

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Buqwin Purchased

What is the shortcode to add a previous and next button in the a lightbox photo?

ThemeFusion

Hey! There is not a shortcode for that, the prev/next are built into the lightbox.

Default-user
Buqwin Purchased

Can you send me the code for ones please?

ThemeFusion

I’m sorry but I’m a bit confused, there is already a prev/next button on the lightboxes. There is no need to add code for that. Also, if that is not what you are referring to, unfortunately we are unable to give out major code customizations like that, especially to a lightbox plugin.

If you still have issues with them not showing, please signup and post on our forum and include your site URL so we can see exactly what you are referring to.

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thank you, we look forward to serving you!

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