10257 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am ready to purchase the Avada theme but I must have confirmation that it will work with the Sensei plugin by Woothemes.

Has anybody confirmed that Sensei is supported?

ThemeFusion

Hey!

Unfortunately we have not tried it with that plugin, but it should be fine. If you have issues, we can take a look o our support forum. We certainly want the theme to be compatible with major plugins such as that.

Thanks!

Default-user

I am going to take the gamble!

ThemeFusion

Awesome, let us know on our forum if anything comes up!

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Spain

Hi! I have purchased your theme there is a week ago.

I´m trying to instalit it in wp 3.8.1 ES_es , contact form7 (3.7), last woocommerce, and i´m finding so meny bugs that´s imposible to get Avada Theme to work propely. If I disable rev.slider, contat form7 work properly if it is active all admin panel is withe.

I´ve been at your support forum and all I can get is “reinstall it again”. I have reinstall the theme 4 or five times without success…

:crying::crying::crying:

ThemeFusion

Hey PedroPaes :)

I’m very sorry you are having these issues. I can assure you it is not a theme bug, we have not had any other user report this. We use all of those plugins directly on our demo which you can view. Something else is going on with your install.

So it seems that the rev slider is the cause of all this? If you disable it, then everything works?

I’ve found your support thread and will follow up there, please reply there if needed.

Thanks!

ThemeFusion

This has to be a memory issue, when you get a white screen when activating a plugin, that is usually the case.

PedroPaes

Hi Guys! Thanks! I´ve incresead memory-limit and works fine!! By the way… 5 stars rated for your theme Avada. Amazing job! Best regards,

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 5-6 years

Hello Avada. I just bought you. but your “toggle” create problem. After 2 or 3 days the toogle buttons get distorted. How to fix them. I reinstall theme and then again and again but problem come back after 2 days.

ThemeFusion

Hey!

Thanks for the purchase! What do you mean they get distorted? Have you made any custom edits to the code? Or using a 3rd party plugin that might be the cause? Please check those two areas first.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Purchased your great theme a while back but have an issue when try to post question on your support forum as it has an issue with my purchase code. Please help. Naturally I have the purchase code and info etc on my Envato account. Thank in advance, Stephen

ThemeFusion

Hey Stephen!

Have you tried to manually type in the purchase code instead of copying / pasting? Try that.

If the issue continues, please email me your code. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.

http://themeforest.net/user/ThemeFusion

Thanks!

Default-user

Thanks for the speedy reply, I’ll try that

Default-user

Thanks again, looks like issue’s been resolved. Lovin the support guys!

ThemeFusion

Fantastic, thank you for the follow up and feedback!

Thanks!

  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi I tried to register at your support with my item purchase code but I get “Please enter a valid purchase code. Please click on the ‘What Is This?’ link below for steps to find your purchase code.” It does not matter whether I copy/paste or type it.

Here is my support request: You claim to include designs for gravity forms but a form with Name and E-Mail uses different styles for those fields – does not look good. Any hint how to fix this?

Br, Andreas

ThemeFusion

Hey Andreas,

You already have an account on our forum with your purchase code already setup, http://d.pr/i/So8G If you do not recall password, use the forgot password link. Or email me and I will reset it.

We do have design styles for gravity forms, the form fields will pick up the avada styles. We would need to see your site and form to help further. Also, are you using the latest version of Avada?

aostheimer

Thanks will try.

Re css: you miss the input field types like .gform_wrapper .gfield input[type=email], .gform_wrapper .gfield input[type=tel]

ThemeFusion

Hmmm, are you you using v3.3.1 of Avada?

aostheimer

Yes, but I am using a child theme…

ThemeFusion

I would suggest activating parent theme just for testing.

aostheimer

Why would I do that and lose all my styling? ;-) I leave the testing for you, I already had to add the missing styles.

ThemeFusion

Hey!

No you misunderstand what I meant, and you would not lose all your settings ;) I was simply asking if you tested it with the parent theme to see if you get the same results. We never know what has been done with child themes that users use, so if an issue arises, we ask that you test it with the parent theme to see if the issue is the same. 9/10 times its not.

Thanks

ThemeFusion

This is why I asked, we get all the same styles for those fields using gravity forms: http://d.pr/i/wnkp

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I need to have two clickable buttons (like your green purchase) right on welcome for the viewer to have a choice to take him further. Can you add 2 or 3 buttons?

Thanks

ThemeFusion

Hey!

Yes you can use the blank template and put like a “Welcome” page that allows the user to choose a path.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I can’t seem to be able to change the font color For the secondary header (top header) I tried changing it on “Secondary Menu – First Level & Top Contact Info Color” option and the actual color white can’t be changed

thanks

ThemeFusion

Hey!

Do you have custom CSS inserted in theme options that might be overriding it?

Also, see this KB post, it could be due to cache: http://theme-fusion.com/knowledgebase/theme-options-not-working/

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have a problem with the menu, there is a bug because I have setup menu’s wih submenu. But there is only a maximum amount, when I try to save it disables the menu. When I choose regular template than I can add more submenu’s

ThemeFusion

Hey!

This is not a theme bug, but a memory limit on your server. If you try to save a menu and it does not save, then the memory is too low. Contact your host and let them know of the issue.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

After the las upgrade my wishlist is not workin any more wishlist suport sendme this information is someting can you help me please After some investigations, I’ve found what’s causing the issue. This line of code

query_posts($query_string);

found at line 35 of Avada/page.php was the one causing the trouble. I believe it re-runs SQL queries (base on this wordpress codex http://codex.wordpress.org/Function_Reference/query_posts) which makes WLM thinks that the username and email you’re trying to register is already in the system.

Commenting out that line should fixed the issue though I’m not sure how that code is used by the theme so I suggest you contact them about it.

ThemeFusion

Hey :)

Thanks for the info. Which wishlist plugin are you using? We can certainly take a look and make any needed adjustments. Its best to signup and post on our forum where our developers can check this out and reply.

Thanks!

  • Has been a member for 0-1 years

Hi Guys..on the template, i didnt find out how to install the header 5, like in your live template…??

how do i install the header5 ?

ThemeFusion

It’s all selected in theme options.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
asood28 Purchased

Hi I have recently purchased ur theme. One thing i find missing in it is page builder tool. Can u suggest any good page builder plugin that is compatible with your theme.

ThemeFusion

Hey!

Currently we have a shortcode builder, and a page builder is being added in our next release. I cannot suggest one at the moment because we have not used one, but there will be one coming soon in an update. Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

When clicking on photos, for example, on a featured image of a blog post, the photo pops up in a lightbox and shows a tweet and facebook button at the bottom. This is great… but how might I be able to also add a “Pin It” or Pinterest button to these images?

Thank you!

Alysha

ThemeFusion

Hey Alysha!

You would need to customize the code to add Pinterest. We use prettyPhoto lightbox.

Thanks!

beidentified

I understand the full scope of this is probably outside of what theme support offers, but can you give any insight on where I would begin to do this?

beidentified

Or can you tell me which PHP file I would need to edit to make changes to “prettyPhoto”? Thank you.

ThemeFusion

Hey!

You would need to edit dynamic_js.php in the frameworks folder

http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/documentation

Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

$3 million in sales! I declare today is ThemeFusion day! Weeeeeee!!

ThemeFusion

:D Technically we are still pretty shy of 3 mil, the theme was only priced at $40 when it first came out! But we appreciate the comment!

You are going to be very excited about 4.0, we are focusing 100% on it at the moment and trying to get it done as soon as we can. Lots of great new stuff!

Thanks!

Default-user

Weeeeeeeeeeeeeeeeeee!!!! Turning off my phone, kicking everyone out of the house and stocking up on food so I can spend all week with 4.0 when it comes out!!! THIS IS BETTER THAN GTA V!!

ThemeFusion

:D Yes sir, its a very exciting time, we are blown away by what we are doing in 4.0. You guys will love it :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi

i would like to buy the theme and i have a question .

Does your theme is compatible with BuddyPress ? I see you speak about bbpress but not Buddypress.

Can you confirm ?

Thanks

ThemeFusion

Hey!

Yes its compatible with both BuddyPress and bbPress. bbPress has added design integration BuddyPress does not at this time, but it will work without issue.

Thanks!

Default-user

what did you mean by bbPress has added design integration BuddyPress does not in detail please .thanks .

ThemeFusion

See this: http://theme-fusion.com/avada/forums/forum/general-information/

That is bbPress forums, it looks just like Avada because we added design styles for it. bbPress will not look like that by default, it will show basic styling. But with Avada, it uses our design styles so it fits in nicely. BuddyPress does not have design integration yet, but will sometime in the future.

Thanks!

Default-user

shall I buy it or not if the style can not be the same for bbpress and buddypress?

Can I make it possible ?

Thanks

ThemeFusion

Hey,

Yes you can make it that way with custom CSS. Currently custom styles are not offered with the theme for BuddyPress, its not something we have added. However you can add them on your own if you know how. And we will add them with the theme in a future version.

Thanks

Default-user

ok good I use the plugin custom CSS thank you I will buy it

ThemeFusion

Awesome, and we will be adding them to the theme in the future as well.

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

@beidentified I’m actually working on integrating Pinterest with Avada (a little hack I’m working on because Avada is hands down the best theme in the world and I’m willing to do it lol) I can email you when it’s ready if you want to contact me. If you’re ambitious you can just get the code and integrate it yourself from an example that I am basing mine off of here: http://www.roseparks.co.uk/event-assembly-rooms-edinburgh/ but either way I am working on it as a side project for the rest of the Avada community.

And no, unfortunately I do not work for ThemeFusion but I keep telling Luke he should hire me though because I know what the people want lol ;-)! Crossing my fingers for that modal popup in the next release!!! NEXT STOP $4 MILLION IN SALES, WEEEEEEEE!!!!

ThemeFusion

I think you will be pretty happy :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Thailand

- delete -

ThemeFusion

okie dokie :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Silviuz Purchased

Hi guys, great theme! Just one question… is it possible to have a “double filtered” portfolio??... i mean something like this http://www.creatibox.es/?page_id=146 . My need is to filter products in two ways (products “macro-family” and product applications) at the same time. I hope i can do that some way with this fantastic theme! Thanks

ThemeFusion

Hey!

Unfortunately we do not have that feature, there is only one level of filters at this time. However you can make multiple portfolio pages instead and only assign a few or one category to them. Which will help remove the need for two levels of filters.

Thanks!

Default-user
Silviuz Purchased

It’s a shame that we can not do this. The portfolio of a theme such as this [link removed] would be the ideal integration of your beautiful theme. Notice the sub filter (print) in the portfolio 3 columns

ThemeFusion

Hey!

No worries, we will add it as I stated. I just do not know exactly when but I will try to get it as soon as we can.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi!! super faboulus theme!! I suggest you develop a portfolio with sub filter ( Main Filter with sub filter). EX: FILTER A ( FILTER A1 – FILTER A2 – FILTER A3) FILTER B ( FILTER B1 – FILTER B2 – FILTER B3) ecc…

In versione 4.0 it is possible??

Thanks Marco

ThemeFusion

Hey Marco!

Thanks for the suggestion, 4.0 is all booked up at this point so we cannot add it in that version. However this might be something we can add after that.

Thanks!

Default-user

From my point of view, sub filter is an important implementation, and I do not understand why it was not done yet. Good work!

ThemeFusion

Currently we offer the multiple portfolio feature instead, you can create as many portfolio pages as you need, each with the ability to assign separate categories to them. So it’s a different method of organization. However we will add this in the future sometime :)

Thanks!

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