11240 comments found

DeeJaeb Purchased

Hi Theme Fusion team,

I absolutely love this theme and have realized that it’s pointless to try any other. Question: I purchased a few copies last year and have updated every time it showed there was a new update. I just purchased another copy again last week and see that it is even better (CONGRATULATIONS). I’m not sure why my current copies don’t have updates that reflect your latest upgrade. If I switch to this newest upgrade on my other sites, will it affect any of the work I’ve done so far?

Thanks! And your theme really is incredible!

ThemeFusion

Hey!

Thanks for the comments :)

Currently there are not auto-updates for the theme, but the good news is we are adding that in our next major release so you can update via WP admin. For now, see our docs on these topics.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi there,

I have finished building a site and having sidebar issues with woo commerce.

I have set the product and the products page as full width no sidebar but the sidebar keeps showing :(

How can I remove?

ThemeFusion

Hey!

Check out this post on our forum, read it in detail and apply the fix :)

http://theme-fusion.com/forums/topic/avada-v3-3-1-woocommerce-2-1-issues/

Thanks!

Hello I find you Template very very good, but I don’t know what my client think about. It is possible to get a Demo. I would install it on my server and show it my client. Once I’m sure that the client like your template design for the own Website I will pay it.

thank you

ThemeFusion

Hey!

Thanks for the interest, however we cannot give it out like that. You would need to buy a license for it and then use it. You can always show your client our demo. http://theme-fusion.com/avada/

Thanks!

Hi is possible to sticky fix the header menu in smartphone version of Avada? thanks

ThemeFusion

Yes, you can enable/disable sticky header for desktop and mobile.

Thanks!

Is it possible to hide the top navbar until scrolling to a specific section? I would like to have a fullscreen slider without a navbar until they scroll past it.

ThemeFusion

Hey!

Hmmm, yes its possible but not with our options, this would be a custom code edit that you would need to do. However I do see your point on this, a full screen slider would be best to not have a sticky header over top of it until its out of view. I’ll make a note about this and we will try to build in an option for this in a future release.

Thanks for the feedback!

Im trying to upload the example theme, it won’t upload the child zip it says that it does not have an XLR file, i tried the XML file but ut says that same, can you help?

ThemeFusion

Hey!

The example theme is not the child theme. There is no longer need for XML files. We have a built in demo content importer, directly in theme options on the General tab. And its even better than XML files because its imports everything, not just pages and posts. It gives you pages, posts, sliders, widgets, sidebars, theme options and more.

Check it out! And here is the info from our docs, http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/

So install the parent Avada theme, then import demo data via theme options.

The child theme can be used if you plan on making code edits. See the Wordpress codex on child theme https://codex.wordpress.org/Child_Themes

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Hi, I love your theme. So many options. I noticed you have call to action buttons but is there a way to ad a tap to call button up by the menu? Thanks

ThemeFusion

Hey!

Thanks for the comments! Right now there is not an option to add a button up in the menu section, however it can be done by editing the code if you are familiar with that. And in our next major release v4 this will be easily done without editing code.

Thanks!

Hey Luke I see you mentioned that you will have an auto update feature in a future release. Will it still work if you’ve renamed the Avada folder? I’ve renamed the Avada folder and modified style.css so other developers don’t know what theme I’m using and try to copy my website lol! Hopefully we will still be able to update it manually with no issues, this way we won’t necessarily be forced to use the new auto update feature. Thanks. (btw I gotta give you credit on dealing with some of these questions lol, I have to learn your level of patience!)

ThemeFusion

Oh yes you will have the option of choosing to use the auto-updater or not. It will work with the Themeforest API. I’m not sure if it will work if you renamed it all and modified style.css, we will need to test that. But you will still be able to manually update it.

Thanks!

Hi, before I buy this theme would just like to ask if this theme is compatible with Jigoshop. Thanks

ThemeFusion

Hey!

We’ve not tested it with jigoshop so I cannot say for certain. But I can say that we’ve not seen any reports of issues on our forum from our users, but most of them use Woo for their online shop needs.

Thanks!

i want to remove from http://theme-fusion.com/avada/shop/ the add to card – show details.And also add card button for theme!!where is that located? Thank you!

ThemeFusion

Hey!

There is a “woocommerce” folder in the main Avada theme folder for any of the shop files, you will need those to make code edits.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

jgt Purchased

i want to place in an email sign u form into my site. want to be able to place it inline in the body, or by widgets. anyone know any one know any plug ins that work well with this theme?

take a look at my site on mobile – this plug in currently pushes the content below the form down the page with a big gap

social-voucher-codes.com

any urls showing examples of where an email form looks awesome in this theme would be great and please let me know the associated plug in being used

thanks guys!

ThemeFusion

Hey!

See the comment below from Jimmy-George.

“Look for a plugin named hybrid-connect on google or look for ninja popup plugin on codecanyon here and they both have that option”

Thanks!

I have purchased the theme. One question:

Can I still use Avada shortcodes if I activate a different WordPress theme? I’ve tried and got an error re ClassAlign()

Thanks!

ThemeFusion

Hey!

Hmmm, it might be possible if you have fusion-core plugin installed and activated, however there my be styling conflicts. We’ve not tried this process so cannot say for certain. We can only support our shortcodes when using Avada though.

Thanks!

Hello!

I am working on a Avada for my client (and unfortunately do not have a purchaise code to login to your suppor site). I am quite a newbie so I guess I may be missing something simple, but I installed your theme and while trying to edit pages via visual editor I get blank window without an option to choose from shortcode generator. Any idea why this may be happening?

ThemeFusion

Hey,

Make sure you have fusion-core plugin installed and activated, that is what makes the shortcodes work. Outside of that we would need to see it and can only do that on our support forum. I would suggest getting the purchase code from your client.

Thanks!

I really like this theme, but it’s hard to tell from the live preview if the full width 100% makes it so that the content boxes can also full width or just the design / graphics / columns?

The reason I’m asking is because for the forums portion of my site, I don’t want the posts as narrow as most themes have them when the screen size allows a wider reading pane.

ThemeFusion

Hey,

If you use the 100% width template and do not put your content inside the full_width shortcode (which keeps content contained to site width) then your content will go 100% width. However if you need this for the forum pages that will not be possible as that comes from bbPress plugin.

Thanks!

We have a serious problem. After standard installation we can not use focus core since tha path is wrong (wp-content//wp-content/)

Failed to load resource: the server responded with a status of 404 (Not Found) http://ourdomain.com/wp-content//wp-content/plugins/fusion-core/tinymce/js/jquery.appendo.js?ver=1.0

Need urgent support. Licence has been bought by the client.

ThemeFusion

Hey,

Something is not installed properly on your end. We do not get those errors on our end, the path is correct. Please make sure the client has not modified any files and is using the fresh v3.3.1 theme files.

Outside of that we cannot help unless you get the purchase code from the client and signup and post on our forum,

Thanks!

@ jgt regarding “i want to place in an email sign u form into my site. want to be able to place it inline in the body, or by widgets. anyone know any one know any plug ins that work well with this theme?”

Look for a plugin named hybrid-connect on google or look for ninja popup plugin on codecanyon here and they both have that option

ThemeFusion

Thanks for the assist Jimmy-George :)

When will be the next update ?

ThemeFusion

Hey :) v3.4 is coming in about 7-12 days. And we are also still working on v4.0 which will be some time after that.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

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