12394 comments found

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Any release date for your updated v4 with page builder?

Been watching this for over a year now and you guys keep saying it’s coming soon…

ThemeFusion

Hey :)

We have not been working on it for a year, only the past few months. We have said we are adding one but never said when, I now see that was a mistake to even mention it.

You can see from our changelog and updates that we bring what we promise. Anyways, we are not giving out release dates, v4 is being worked on now and will be our next major release and free to anyone who has bought the theme.

Thanks

hYperMS Purchased

Hey! The theme is so perfect! Thank you! I would be so happy if you could answer me this question:

I have a boxed layout and background image 100%. Now I wanted to make the page-background semi-transparent so that you can nearly see the whole background-image.

I tried to add custom css with #main or #wrapper an rgba(255,255,255,0.8) but nothing happened!

Could you please help me????

Thank you so much!

ThemeFusion

Hey!

See my reply to your email :)

Thanks!

Hi

Just a couple of quick questions. I like this website here. http://www.charterbayhomes.com/ Is there an extra cost for the slider “what we are working on” in the right column?

And in the portfolio photo gallery, is there an option to post side by side a before and after picture?

Thanks Joe

ThemeFusion

Hey :)

Those links I posted are from live user sites, so some things may be from other areas. For example, the slider you see in the sidebar is a widget, probably from a 3rd party plugin “Houzz”.

You can post a side by side before/after shot depending on how you set it up. You can make it one image and use that as the featured image.

Thanks!

Crazy item! Really love it!!!

ThemeFusion

Thanks :)

Hello!

I don’t see the option anywhere Gravity plugin interface in Wordpress, I download it, or should come preinstalled with the theme.

ThemeFusion

Hey,

Are you referring to Gravity Forms? That is a 3rd party premium plugin that you will need to purchase separately. Avada includes design styles for it so when you use it the forms will look like our Avada forms.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Default-user

Thanks for your response. What other choice do you recommend I use? Because the Gravity plugin seems very expensive, the price is almost equal to the price of theme.

ThemeFusion

Yes you can use the Free Contact Form 7 plugin :)

Both create forms and have Avada styles.

I install WordPress 3.8.1 and download Avada Full package (241 Megs), i cant download the themes in WordPress . Is this working with WordPress 3.8.1 Thank’s sorry for my bad english

ThemeFusion

Hey!

The full package contains everything, PSDS. Extras, WP theme, etc. MAke sure you are only uploading the Avada.zip file. Please refer to our docs that outline this info: http://theme-fusion.com/avada-doc/getting-started/whats-included-in-package/

Install: http://theme-fusion.com/avada-doc/install-update/

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thanks!

How do I make the featured image in the blog section show the subjects face and not the middle of the image.

http://dorianmediagroup.com/blog-3/

Thank you and talk soon.

Evan

ThemeFusion

Hey Evan :)

Blog featured images are going to be auto cropped to be the same size, it is done for consistency. But you can change that per post and enter a custom size. Please refer to our docs to know how to do that, look at the “Featured Image Info” section here: http://theme-fusion.com/avada-doc/blog-2/blog-post-types/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Are there known issues with the LayerSlider not working properly with the 3.3.1 version in Chrome, Firefox and IE?

The theme works fine in Safari, but when I open the site in Chrome, FF or IE the slider cycles through once, then stops on the last slide. The > and < arrows also don’t work.

Also, in Chrome the browser apparently can’t find the path to one of the .png images I use in the slider, but Safari can, which is totally baffling to me.

Thanks, David

www.bestpricelanyards.com

ThemeFusion

Hey David :)

Hmm no there are no known issues with LayerSlider and 3.3.1. Although you should update to v3.4 which contains a brand new layer slider.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

Please update to v3.4 and then test it out. If you still see the issue please post on our support forum where we can assist you.

Thanks!

Dayakar Purchased

Hello, I need the ads in my web site just like www.gulte.com website, can I get any help how to add the ads in header, sidebar, content, footer, etc, in the avada theme.

Thanks

ThemeFusion

Hey,

You can add ads to any sidebar or footer widget area by adding a widget and inserting your ad. Use the basic text widget and insert an image, or use an ad plugin that offers an ad widget of some kind. Inserting ads in page content can also be done by inserting it as an image, or by using a plugin that allows you to insert widgets on pages. http://theme-fusion.com/knowledgebase/how-to-use-widgets-in-regular-page-content-area/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

Thank you, we look forward to serving you!

11minho Purchased

HI there! thanks for providing great theme! I downloded theme and transfer it to server by using ftp. and complete install it just now. then I imported your demo. But the important thing is I don’t know how to changing images, editing previous text and remove the manu I don’t need.

Please explain me easily… Sorry for annoying you, author :crying:

ThemeFusion

Hello :)

You can change out images and text by editing the appropriate page they are on. Open a page by clicking on “Pages” in your Wp admin, find the image and text you want to replace and replace them. Use the Wordpress toolbar to make the edits.

The menus are edited in the “Menu” section of your admin. Click on “Appearance > Menu” and then select a menu and remove any pages you do not want. Click the arrow next to each menu item and it will expand and you can then choose to delete it.

I would also suggest reading through our documentaiton and videos.

View Our Online Documentation

View Our Training Videos

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Is there a way to increase the width of the entire theme?

Instead of 940x, I would like to run the entire theme at about 1170px?

Thanks

ThemeFusion

Hey!

Yes it can be done but would require custom CSS changes and adjustments, there is not a theme option for this yet. However, in our next major version v4.0 there will be :)

Thanks!

Very nice theme! Can I translate it into Greek though? Somewhere to upload two files (greek .po and .mo files) ?? if yes how can I? Please help me

ThemeFusion

Hey!

Yes you can translate it into any language you need. We provide some languages that were submitted by our users, which you can find in the “languages” folder in the main “Avada” theme folder. Also, see our docs on how to translate: http://theme-fusion.com/avada-doc/special-features/translation-rtl/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Default-user

I do not need all the advice in English. I can translate only those who want to rest and leave them blank? Thanks a lot

ThemeFusion

I’m not sure I understand. If you want the user to choose what language the site shows, then you can do that but need a plugin like WPML to allow a language switcher.

f you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you.

Pre Sales Question. Does this theme support video backgrounds? Comparing to [names removed] that offers video backgrounds.

ThemeFusion

Hey,

You can use video backgrounds in the rev slider, but not in page content yet. We are adding video backgrounds for our full width page sections in a near future release.

Thanks!

Default-user

Thanks for getting back to me. Any indication when this release may be? 1 month? 6 months?

ThemeFusion

It will be included in our next major version, v4.0. However an exact release date cannot be given yet, but it will be our next major one. One month is too soon, 6 months is too long, so probably in the middle but nothing is definite. But it is coming :)

Thanks!

Hi I am creating a website for a flooring distributor and was wondering would this website template be suitable. I want it too stand out.

Regards Niall

ThemeFusion

Hey Niall,

Yes it will, I also emailed you about this with more details.

Thanks

hi there,

i have one question. I want have on my portfolio page only the lightbox link. not more. i want click on the picture and switch with the arrow button beetwen all pictures. Is that possible?

thank you very much

alex

ThemeFusion

Hey Alex,

You can disable either of the icons you see on the image rollover. You can do it per post in the post options box, or do it globally via theme options on the “Portfolio” tab.

The lightbox that opens though on the main portfolio pages (not single post pages) will show the first featured image of each post on that page, and not cycle through the featured images of only that post. The single post page lightbox will cycle through the images of that one post. This was the main default setup that users wanted originally. However in the future, we are going to add an option to let the user choose the behavior of the lightbox.

Thanks!

Default-user

thanks

where can I set that the portfolio shows random

ThemeFusion

Hey :)

Hmmm you want the posts to show in random order? There is not an option for that, although there should be a plugin out there that can give you this feature. I would search google for “random post plugin” and see what you find.

Thanks!

NaneVR Purchased

I want to use just one widget in my footer, but it needs to be centered, how do i do that?

ThemeFusion

Hey :)

That will require custom CSS. You can choose one widget in theme options > footer and it will set it to be one column so only one widget shows. From that point you will need to style it to be centered. I would suggest posting on our support forum with this request and include your site URL so they can inspect it and give you the CSS.

Thanks!

NaneVR
NaneVR Purchased

thank you so much :D

ThemeFusion

You are welcome :) See you on the forum!

Hi I’m having a conflict with some of the core features of Events Calendar Pro after installing this theme. Is that a know issue? Is there a way to correct it? Specifically, I can not get my events to show up in the month view of my calendar. Please advise. Thanks

ThemeFusion

Hey!

Are you using Avada v3.4? It should not be an issue. Also, please disable any extra 3rd party plugins you have running that might be conflicting with the events calendar pro plugin.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Is it possible to create an event directory with Avada similar to Appthemes:Vantage, DirectoryPress or Templatic:Directory? The focus needs to be on event-entries as opposed to “just” business listings. The main features we need are that of: back-end: creating events, front-end: displaying a list of events (thumbnail, title, start-end-date, location…) and an event-page where more details will be displayed. The question is whether I could customize Avada in a way to make this possible. Thanks! Simon

ThemeFusion

Hey Simon!

There is not an out of the box feature for this, but yes if tyou are familiar with coding you can customize it however you would like, you get all the original coded files.

But an easier solution in my mind would be to use an event plugin, like Event Manager or Event Espresso, or other similar plugin.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

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