11955 comments found

Hello !

Is there any solution to make automatic upgrade of the theme ? As i understood, the envato worpress Toolkit doesn’t do that job properly…do we need to make it manually ?

Thanks :)

ThemeFusion

Hey!

We are adding our own auto-udpater in v4.0. For now you would need to wait on that, we are working hard to get v4.0 out as soon as possible. In the coming months …

Thanks!

tfriso Purchased

I got a email about downloading a update for Avada but canĀ“t find it? /T

ThemeFusion

Hey!

Check out our docs for how to update. You need to download the latest theme files from your Themforest account. See this: http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hello,

I am looking at your theme and specifically on the header design. If I use the header-3 option, is there a way to move the logo in the green area (header-social I think) and replace the phone and email with it. Also to make the area a little bigger so a larger logo is used? I think that would save a lot of space if you have a large navigation menu.

Thanks!

ThemeFusion

Hey!

There is not an easy theme option to do that, but it can be done with code customization if you are familiar with doing that. Or for a larger menu, you can use header 4 or 5 that puts the menu on its own row below, and you can tighten up the space via theme options with header top/bottom padding and also logo top/bottom padding.

Hope this helps!

Hi, I saw you guys mention in earlier comments that you were planning on implementing an option for Sticky Footer. Have you done this yet? If not, do you know of an easy way to do it? Thanks Avada!

ThemeFusion

Hey!

Yes we are doing it and plan on doing it in v4.0, which is our next major update. Here is a KB post about this, however it is a customization so we cannot guarantee implementation. But check it out: http://theme-fusion.com/knowledgebase/how-to-implement-a-sticky-footer/

Thanks!

frixdev Purchased

hi i just bought your wonderful theme but i ask for : where can i find the licence code? thank u

ThemeFusion

Hey!

You can download the purchase code from your Themeforest account on your downloads tab. See this post: http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

If you are looking for a purchase code for rev slider, that is not needed since it came bundled with the theme.

Thanks for the purchase!!

frixdev
frixdev Purchased

get it. thank you.

ThemeFusion

Fantastic, thank you!

I can’t seem to activate fusion core now that i have updated to your latest version. I tried replacing the file in both plugin folders (the wordpress general one) and the plugins specific to the avada framework – neither worked – i did this via FTP, after failing to update normally the first time…

help!

Default-user

Fatal error: Cannot redeclare avada_shortcodes_formatter() (previously declared in /home/chorusni/public_html/site/wp-content/themes/Avada/shortcodes.php:5) in /home/chorusni/public_html/site/wp-content/plugins/fusion-core/shortcodes.php on line 15

Default-user

It won’t let me activate it – so I can’t deactivate it – but have already deleted and replaced the file via FTP.

ThemeFusion

Hey!

Usually that means you are using the plugin with an older version of Avada, or its not installed properly. Have you tried to reinstall the theme? You will then be prompted to install fusion-core plugin as long as you delete it first.

We can also take a look for you i detail and set it up for you on our support forum. Please signup there and create a new topic with all the details in the thread form and we’ll take care of you :)

Thanks!

aitsys Purchased

Hi,

Thank you for your theme.

I am trying to activate revolution slider using the purchase code, but I getting an invalid code error, why is that?

Thanks,

Ahmed

ThemeFusion

Hey!

That message can be ignored. When you buy a theme that includes the rev slider, there is not an individual purchase code. You can only register the plugin if you have purchased the slider by itself outside of a theme purchase. The message should read like this …

“Hi! If you have purchased a stand alone version of the Revolution Slider, please activate your copy to receive automatic updates & get premium support. You do not need to do this if the slider came bundled with a theme.”

Thanks!

Hi,

After the recent update (3.4.1), my posts are not displaying the author in the meta below the post (by AUTHOR NAME). This is a problem since it breaks Google Authorship for all our posts. Any ideas on what is causing this?

Example: http://bacc.cc/2013/10/08/3-ways-to-avoid-a-spiritual-shutdown/

Thanks!

Mike

Default-user

That totally worked, thanks! Avada was definitely worth the purchase, we were hoping for support more than anything else and so far you guys have really delivered!

ThemeFusion

Thanks Mike, we appreciate the comments and feedback!

rwkiii Purchased

Avada, I like the way you created the portfolio_4.jpg image to show 3 web page captures stacked on top of each other with a shadowing effect. The perspective is right on, but I haven’t been able to duplicate these effects myself. I am working on my portfolio pages and have created the screen captures. I would like to do something similar to portfolio_4.jpg.

Is it possible for you to point me to a resource online (yours or any other) that would provide some guidance on how to do this?

A How To, Tips and Tricks, etc.

ThemeFusion

Hey!

That was a free PSD file we found online. I believe it was from Pixeden, a free PSD resource area. Search google for this name …

SmartPhone-Screens-presentation-Mock-up.psd

Thanks!

co4 Purchased

Hi, I just downloaded this theme, but I can’t find the documentation. Can you tell me how to get it? Thanks!

ThemeFusion

Hey!

We have an online support center that holds everything, docs, videos, knowledge base and the hands on support forum :) Se links below!

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hello sir, really disturbing you…........... :( One more help, How to align full any text or paragraph ( adjust). Please provide me code. I am not good in coding….. http://prntscr.com/34n5j6
ThemeFusion

Hey!

You’re not disturbing us, this is what we do ;)

You can use the Wordpress editing tools to align the text, in the visual editor. Select the text, then click the left, right or centered text align buttons as seen here on right side: http://d.pr/i/n2dA

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

I want to buy this theme Is there any way by chance I could have this for a opencart theme as well?

ThemeFusion

Hey!

Currently were only support WooCommerce, some users have also used it with WP-ecommerce, and there is a child theme available for Cart66 http://cart66.com/themes/avada-child-theme-cart66-cloud/?utm_content=buffer2ba64&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Thanks!

It is posible to show post title (on blog/archive) above the featured image?

ThemeFusion

Hey!

Hmmm there is not an option for that at this time, but we’re planning on adding the option to use titles above or below the image because it seems several users want this.

Thanks!

On your demo website under the Shop page, when you hover over a product image, it changes to another image. How do I activate this feature?

ThemeFusion

Hey!

That image hover effect will automatically happen when you add more than one image to the product. There is a main featured image, then a box for a gallery, add at least one image to the gallery and it will happen, see this: http://d.pr/i/bFMl

Thanks!

Hi,

I thought id ask this here as its seems quicker response tie than the forum, is it possible to change the skin colour instead of dark and light id like my own ie blues etc etc.

Thanks

ThemeFusion

Hey :)

The forum can take anywhere from 1-20 hour to get a reply, but its usually on the lower end of that. Comments here are for pre sales questions since we cannot handle in depth support cases here since its very limiting, which is why we prefer the forum. But we can answer minor questions here., no worries!

The color skins only have light and dark which is a site wide change. Then there are several color schemes to go along with those for the accent color. We add those so you users can quickly choose one, they are pre-defined setups. But you can change any of the theme options to build your own color sin, its unlimited colors. But that will not allow you to add a new skin to the dropdown. You can make a new skin, but it will require you do create the skin and all the css to go with it, and then adding it to theme options.

Thanks!

Hey Luke thanks for the ability to disable mega menu in 3.4.1 Will this fix be in the next update -> http://theme-fusion.com/knowledgebase/avada-3-4-1-no-author-on-single-post-meta-data/

ThemeFusion

Hey Hassan :)

Yes of course it will, anything in the KB you see is done that way. We post fixes for it right away if its found, then include in next update

Hello, I try to upload the theme on WP it won’t upload and i try with filezilla but it mess up the website. I have to call my host tech to help me bring back the site, it is now under a default theme. My whole design is gone. Is there something wrong with the theme 3.4.1? cause it won’t upload on WP and mess my site when i use filezilla.

JimaProductions

i reinstall the 3.3.1 version so the website can work normal. When I upgraded to the new version 3.4.1 it says that the avada is missing a stylesheet and template. I download a fresh but it’s the same problem.

ThemeFusion

Hey!

v3.4.1 or any other version will install fine. something must not of uploaded properly on your end.

If it says Avada is missing a stylesheet, then it was not uploaded properly. Please make sure you are only uploading the “Avada.zip” file, and if you do it via FTP you need to extract it first and only upload the Avada folder. http://theme-fusion.com/avada-doc/install-update/ftp-installation/

We can take care of this for you if you wish, please signup and post on our support forum with your details in the thread form and we’ll take care of it :)

Thanks!

honey Purchased

I am trying to increase the width on the wide MAX-WIDTH from 940 wide to 1200 wide. I was adding the coed on custom css:

.avada-row{max-width:1200px}

But it is not working.

ThemeFusion

Hey!

This can be done but it is a customization. There have been several users who did this and some information is on our forum so you should check that out there, use the search field.

In our next major version, v4.0 there will be wider settings and you will be able to choose the width.

Thanks!

honey
honey Purchased

when is this version expected?

ThemeFusion

We are building it now, and its a very big update. It will be our next major update. The ETA for it is still very soft, we expect 1-3 months at the moment.

Thanks!

Thank you for the amazing update!

One simple question: Is it possible to add a short-code in Banner Code For Header #4?

Will it support short-code if I add it inside? Thanks!

ThemeFusion

Hey!

Thanks for the comments! Hmmm ,we’ve not tried that, but no I do not think it will work, but you can go ahead and try it. That field is for banner HTML code. But some even better news is that we have some pretty amazing things planned for our big v4.0 update dealing with the header. I can’t ruin any surprises but it will be coming in ht next few months.

Thanks!

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