11952 comments found

why can i not buy this theme via paypal?

ThemeFusion

Hey!

Hmm you should be able to buy it via paypal. What message does it give you? Please contact Envato support to figure out what is going on, maybe they just had a little bit of down time.

Fill out a ticket at this link, on the right hand side: http://support.envato.com/

They will be able to fix that for you.

Thanks!

Default-user

OK. i just bought this theme. When i started to do something on “theme options” in my admin account, the account is too slow to allow me to do what i want to do easily, sometimes the page is just frozen. what`s the problem?

ThemeFusion

Hey!

Is theme options freezing for you? It could be a bad install or a jQuery issue. Have you tried to disable any extra 3rd party plugins you have running? Try that and see, also try a fresh install, remove the current Avada folder and upload the new one.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi Guys, Sorry I’ve just read your theme instruction and you’ve noted it will be the hosting providers upload limit.

ThemeFusion

Hey!

Yep no worries, I posted the link above also. Let us know if we can be of further assistance!

I see many have asked can this have a sidebar – content – sidebar layout and I see you comment, NO- but will be adding that in an upgrade, but dont see it being added. Are you really going to add that? And when? Im looking at your theme and the X theme. thanks

ThemeFusion

Hey!

Yes we are adding dual sidebars and it will be done by our big v4, possibly sooner. Estimated time is 1-3 months.

Thanks!

Hi. I quite new to website design so please be gentle. Great theme but I want to change the font size of the accordian header text. How would i go about doing this please?

ThemeFusion

Hey!

No worries, you don’t need to hesitate to ask us anything!

All fonts are controlled in theme options, the sizes are on the typography tab. The accordions are a heading font, I believe either H3 or H4, when you change that setting it will affect them.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

DimaP Purchased

Hi There,

just wanted to substitute the following class with the new Google font, also make the letters uppercase; whilst uppercase works, the font doesn’t load. What I’m doing wrong? Thank u!

.title h2,#main .post-content .title h2{ font-family: 'PT Sans Caption', sans-serif; font-weight: 700; text-transform: uppercase; }
ThemeFusion

Hey DimaP!

Hmmm, signup and post on our forum and our support team will be able to answer it for you. Post those details in the thread.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi,

where can I change the color for mouseover?

Look here: http://norddart.de/wordpress/?page_id=2310 (online)

Greetings Grobi

ThemeFusion

Hey Grobi :)

If you go to theme options > styling you will see options to change “link colors”.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

I have a header image that is 1000×400 that I want on EVERY page including posts. I add the image to the header area background image but it doesnt give the full height. Its gets cut off. Is there anyway to just have a full 1000×400 header on every page?

ThemeFusion

Hey!

You can select the 100% background option for the header background image, that will allow it to be 100% of the area. It can either be 100% or it will be contained to the 960px content area.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Default-user

lol yea I just signed up and I think its some kind of trick to aggravate people as Ive reset the password 3 times and it still says invalid password, ha

ThemeFusion

Hey!

No trick :). Most likely the email on file is not the one you are using. That is what has happened in the past. Or it could be going to spam folder. Check that too.

If not, please email me the purchase code and I will check. Email us at support@theme-fusion.com

Thanks!

bvagner Purchased

Hi,

I uploaded a demo slider within Revolution Slider and when I try to ‘edit style’ the style within the layer goes to transparent and black text. To try and test what the problem was I accessed the edit style, made no changes, clicked save as and it did the same thing. Any thoughts? I just purchased the Theme yesterday and all looks to be the newest version.

Thanks

ThemeFusion

Hey!

Hmm, hard to say without seeing it in action. when you click “Edit Style” you will get a popup window that allows you to change the styles through a user interface, like this: http://d.pr/i/wwqq. From there you can make edits and save over original or save as a new one. If you click “edit global styles” then you can add new static styles there and then they will show up in the list.

It sounds like you have some styles being applied somehow that are not intended. Did you double check that those sttyles are not in there (transparent and black text?)

We can take a look on our support forum if you signup and make a new thread with the details.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

I need a avada documentation including the theme guidance. Thank u.

ThemeFusion

Hey!

We have all of our docs and videos in our support center. When you buy the theme you can access it with your purchase code.

Thanks!

Hello there..i am looking forward to buy this theme. But i want to know whether i can replace that AVADA in the left side with my company’s logo and name

ThemeFusion

Hey!

Yes you can, no problem!

DimaP Purchased

Hi,

I require some small customization of .php do be done. Any way to put the code somewhere inside a theme same to .css customization e.g.?

ThemeFusion

Hey!

Can you please post this on our support forum? Our support does not cover code customizations but our support team can try and point you in the right direction.

Thanks!

Arkant1 Purchased

Hi,

Thanks for the theme, it is great :)

On the testimonials, is there any way to add pictures of the people instead of the generic male / female icons ?

Thanks,

Antoine

ThemeFusion

Hey!

Thanks for the comments! Right now it can only take the male/female icons, but in our next theme version, v3.5 it will allow custom images as well :) Coming soon!

Thanks!

Hi,

i just purchased n applied your awesome theme to my website but the fonts…they seem CSS files doesn’t work..

how can i fix it?

http://rokiz.net/wp
ThemeFusion

Hey!

I’m not sure what the issue is here, it looks correct to me. If you are using a custom font, you need to upload all 4 font files, and it will be applied to headings and menu fonts.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Why does the background image not work on the boxed view with light colour skin?

ThemeFusion

Hey!

Hmm it does on our end. Please signup and post on our support forum so we can take a look for you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Why does the background image not work on the boxed view with light colour skin?

ThemeFusion

Hey!

Hmm it does on our end. Please signup and post on our support forum so we can take a look for you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

So good we bought it again!

ThemeFusion

Woot! Thank you Brandfox for the repeat purchases!

Love your logo btw :)

brandfox

Thanks and you’re welcome. Keep up the good work! ; )

ThemeFusion

Thank you!

Hello I don’ know why install Avada is so slowly an it isn’t install Can you helpme?

ThemeFusion

Hey!

Are you making sure to only install the Avada.zip file? See our docs her, under “Install” menu: http://theme-fusion.com/support/documentation/avada-documentation/

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

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