11597 comments found

Hi,

Is there any option available for a full width header and footer with boxed page content in between?

ThemeFusion

Hey!

Hmmm not out of the box, that would require some code customizations. Boxed mode will box everything in. Cool idea though, I made a note for a possible future addition.

Thanks!

Is there a way to disable the slider when I am playing a video? My sample codes as follow:

[one_half last=”yes”] us out!/title id=”3zJJ7cvj0xw” width=”560” height=”315”][/slide] id=”uFubjbwHDX4” width=”560” height=”315”][/slide] id=”W9BTe6oZtzQ” width=”560” height=”315”]/slide [/one_half]

ThemeFusion

Hey!

The slider is set to autoplay so that is probably what you are seeing. If the video button is played though, the slideshow should stop. I’m not able to reproduce this locally, can you please post a new topic on our forum so we can check it out for you.

Thanks

Default-user

I sent u the message on forum with login details.

ThemeFusion

Thank you, please allow us to reply back before you reply again. We answer threads from oldest to newest so we will reply when it comes up in the que.

Thank you!

I bought this. The short codes are a PITA. I built a site with it and while it is lovely, it was A LOT OF WORK and time to to use it, even though the result was great. I remembered that a page builder was supposed to forth coming today and came back to see if it had yet been implemented. I was going to re-purchase it for another client, but has decided not to, at least not for this new client. I will think of it in future if a page builder is ever implemented. It is a beautiful theme.

ThemeFusion

Hey LeilasLass :)

Have you used our shortcode generator, its definitely easy to use: http://theme-fusion.com/avada/advanced-admin-panel/shortcode-central/

And yes, we have a custom page builder coming very soon, have you seen this sneak peek? http://theme-fusion.com/forums/topic/avada-4-0-news/

Thanks!

LeilasLass

OH JOY!!! Can’t wait! Yes darlin’, I used the generator. It was still kind of a pain. Sorry, but for me it was. But like I said, it also ended up beautiful. Anyway, I love the end results one can achieve with this theme and will definitely purchase it again. Especially with the new page builder! Great Theme !

ThemeFusion

Thanks LeilasLass for the feedback! We appreciate it :)

I see updates (new pages) but when I re-download the theme I do not see them? How do I get the updates?

ThemeFusion

Hey!

You can get any new pages from our demo content importer in theme options, however that will import everything, not just new pages. If you just need a new page by itself, you can always copy it from our docs here: http://theme-fusion.com/avada-doc/demo-content-info/import-individual-pages/

Let me know if you have further questions!

Hi, I definitely want to buy this theme but before I have 1 question:

sorry if this asked before but can I embed those slides into the different kind of pages like product/service pages ?

thank you!

ThemeFusion

Hey!

Yes you can use any of our sliders on any page or post. Each page and post has a set of options that allow you to assign a slider among other things. Nice and easy ;)

Thanks!

Hi. I just purchased your theme and am eager to get started. But when I try and install the theme, I keep getting stuck on a page that says ”Unpacking the package…” But it never unpacks. Just stays there and won’t let me advance. Have you heard of others having this problem with this theme? Any tips for how I can solve it?

ThemeFusion

Hey!

Hmmm are you doing this to the “Avada_Full_Package.zip” file? That is the main package with everything inside. Maybe your download was not fully completed, I would try it again.

Also, you can download the Avada.zip wordpress file by itself, see this: http://theme-fusion.com/avada-doc/getting-started/whats-included-in-package/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

9Dee Purchased

Hi :)

I Installed the theme; but the page shortcode and the icons shortcode not show up. How can I get it?

ThemeFusion

Hey!

Make sure you have fusion-core plugin installed, it is where our shortcodes come from. See it here: http://theme-fusion.com/avada-doc/shortcodes/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

9Dee
9Dee Purchased

The fusion-core plugin was zipped file when I download the theme file, that is why the page shortcodes not show up. I already installed the theme that the fusion-core plugin inside; but I have to installed the zip file plugin again that made ??me confused. So now everything is fine.

ThemeFusion

Hey!

Fusion-Core is a plugin, so yes it has to be installed. When you install Avada.zip (the WP theme) you will be prompted to also install Fusion-Core plugin. In the top of your WP admin you will see a notification box to install the required plugins.

Glad everything is good now! If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Hi I am having trouble having my pages show up on my website. I created the pages and organized them in the menu as well. Please help me asap. Thanks

ThemeFusion

Hey!

Have you added the pages to the menu you are using? Check out the “Menu” section of our docs, its under the “header” section here: http://theme-fusion.com/support/documentation/avada-documentation/

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Default-user

Thank you! I did not select any of the four options at the bottom of the menu. Now that my pages show up I have a sub section under one page and the size of the sub section pages are huge. Where and how do I make them smaller to a normal size?

ThemeFusion

Ah I see, thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

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Thank you, we look forward to serving you!
ThemeFusion Team

licious Purchased

www.olivepine.com second purchase, second website.

This is a rock solid, workhorse theme that I would have no hesitation in recommending to anyone.

Regular updates and great support make this my goto WordPress theme, fewer and fewer customisations required with each new update.

10/10

ThemeFusion

Hey Licious :)

Thank you very much for the multiple purchases and awesome comments! We appreciate it!

And we have some great stuff in store for near future updates, stay tuned!

Thanks!

the mega menu in rtl ..does not show true !! !!! when hover the item in menu its true but in normaly does not true ..pease send a true css code for rtl mega menu

ThemeFusion

Hey!

We are not having this issue on our installs. Please signup and post on our support forum so we can look at your setup.

Thanks!

Hi guys have seen there is suppose some news about v4.0 in this link, but if you click on it it goes it and admin panel… http://theme-fusion.com/forums/topic/avada-4-0-news/ any advice..?

ThemeFusion

Hey!

Yes you need to be logged into our support center, its a forum sticky thread that verified buyers can view. If you have an account with us then sign in, if not you can make one with your purchase code.

Thanks!

Hello. How do I set up the Transparent header? I don’t see it in the settings.

ThemeFusion

Hey!

Make sure you are using Avada v3.4 or higher. There is a global theme option on the header tab that will affect every page/post. Or you can set it individually per page or post in the page options box.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

thegraphxbyashanti

Ah Okay. Yes I did have an older version. Thanks

ThemeFusion

No problem!

I want to replace the video thumbnails for youtube/vimeo video on the slider with my own thumbnails. Which slider can I use for this? Thanks!

ThemeFusion

Hey,

I’m not sure this is possible to do, if it is you need probably need to upload a custom thumbnail to vimeo or youtube.

Thanks

Default-user

Is your theme compatible with New Royalslider? This plugin has a feature that allows me to upload a thumbnail for my youtube/vimeo video but the thumbnail and video somehow become compressed when I load on my home page. I have no problem with other themes though.

ThemeFusion

Hey!

We’ve not tested it with that slider so cannot say for certain. We do not have any compressing functions that would do that though. Please ask the plugin dev if they know off hand, if not please post on our forum so we can take a look.

Thanks

Hi, All my menus use portfolio. (Except ‘info’menu)

It does not work in IE..

Please help me!

my installed Plugins; Akismet, Fusion Core, WP-Optimize, WP Lightbox 2, WP Super Cache

www.dollhouseara.com

ThemeFusion

Hey,

This seems to be a configuration issue, I get the same results in all the browsers I checked. Please signup and post a new topic on our forum so we can look at ti for you. Include your WP login info also. But first, disable all your extra 3rd party plugins then clear browser cache to see if that fixes it.

Thanks, see you on the forum!

I’d like to add a calendar of events to my site, but I don’t see any plugins. Do you have any options available for that?

Thank you :) Ashley

ThemeFusion

Hey!

There is a default WP calendar widget, but I’m not sure that will have the features you need. We do not include one ourselves, but there are many out there you can use. We recommend Events Calendar or Event Espresso.

Thanks!

Hello,

I have created a pretty sweet site with this theme. I use one page style

when the page loads my menu font is one size and font – then when you scroll down and the sticky header stick to the top of the browser – it changes to the font and size I specified in the theme options…

my question is where to fix this problem ( what are the two areas that control the size and font of the header between sticky and regular – thank you

also please say when the new framework will be ready

thanks again

ThemeFusion

Hey!

The menu font is controlled in theme options > typography: http://d.pr/i/fGV9. And then the sticky header will use that setting also, but if you want to override it, you can do so on the header tab under sticky header options: http://d.pr/i/IvWV

We do not have a date for new releases, but we are starting the v4 release in stages, the first stage is v3.5 coming in 3-4 weeks.

Thanks!

Hello my lovely support! Id like to ask you a question: in my avada web site, in a catalogue section particularly a sorting doesnt work when im checking a site from an ipad or iphone. http://www.obruchalnyekolca.ru/?post_type=product here is a page. If i go to this page from an ipad or iphone the sorting doesnt respond. Can you help me?
ThemeFusion

Hey Ricchezza :)

Have you tried to update to our latest version, v3.4.1? Also, please disable any 3rd party plugins you have running and also try it with the default parent theme if you are using a child theme.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi there, purchased AVADA and it’s great. No wonder it’s sold so often. Congrats.

But I have a small problem.

Some changes in Themesettings (Backend) semm to be saved, but do not change frontend. And after returning backend, the changes ar not done.

EG Colors, Footer Copyright etc.

The site: => http://schebobiotech.de/

Hosted on 1&1 (Germany)

Please help

ThemeFusion

Hey :)

Thanks for the purchase!

Hmmm the issue you described sounds like a cache issue. Do you have cache plugins installed or server side cache?

And are you using the latest Avada v3.4.1?

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi,

i need revolution slider v. 4.3.5. How can i update it? I have newest Avada.

ThemeFusion

Hey!

Since this is a premium theme that bundles plugins (we buy an extended license to be able to include the plugin) we have to issue a theme update with the new plugins. We will always include the latest rev slider plugin with our theme update. v3.5 is coming soon.

Thanks!

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