11133 comments found

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hello:

Pre-sales question. I see that your update page for the 3.9 fix says “Note: shortcode dev mode will no longer work due to tinymce update.” What is shortcut dev mode?

Thank you!

ThemeFusion

Shortcode dev mode is the old method of using it, where it just inserts the full shortcode with no user interface. To be honest, we have not seen anyone use that method for a very long time, the generator is what everyone uses now.

Thanks!

Hi, Pre-purchase question 1. can I adjust width of post? I assume you are 600px, I want 700px 2. Thumbnail is feature image, right? can i adjust size of thumbnail? I assume you are 400×300px.

Thank you very much. Jade

ThemeFusion

Hey!

1. Yes you can, but you need to make the sidebar smaller then to accommodate the larger content area width. In the future releases we are allowing wider settings so this will not be needed.

2. Yes you can adjust the size of featured images.

Thanks!

Hello…

I have problems with thumbnails on tablets and smartphones. When you change the tablet or phone to the horizontal position does not load photos. The thumbnails visualize a circle that spins.

Any solution?

Default-user

Sorryyy! Wrong thread …

ThemeFusion

No worries, good luck!

Boureau Purchased

Hi, since last WP update 3.9 yesterday, there is no more shortcode button displayed in backoffice’s pages and posts !

ThemeFusion

Yes and that is what I linked to in our first reply back to you :)

It shows you how to fix it.

You can download the latest theme version, v3.4.2 from your themeforest account and update, it is fixed.

Or use this KB post: http://theme-fusion.com/knowledgebase/wordpress-3-9-shortcodes-button-missing-fix/

If this ever happens, please check the support center as we quickly post up fixes for this stuff.

Thanks!

Default-user
Boureau Purchased

I works, fantastic. Thank you very much.

ThemeFusion

You are welcome!

Hello, i’ve just installed the theme on wp 3.9 but fusion core icon in page/article editor doesn’t show up. I’ve tried to decativated it and reactivated it, and also delete the plugin folder from ftp and reinstalled it. Any tips or suggestions to solve this issue?

Thanks in advance :)

Hello Avada team! We at Plain just wanted to say how much we love Avada and how we’re happy our Barley for WordPress plugin works in it. Thanks for working with us!

ThemeFusion

Welcome :)

texmexd Purchased

Hi …the fusion core option is missing from the “pages” view. How do I activate it? I am on WP 3.9 now. Kindly do let me know how to activate it?

ThemeFusion

Hey!

See this KB post, it has the latest fusion-core plugin http://theme-fusion.com/knowledgebase/wordpress-3-9-shortcodes-button-missing-fix/

Thanks!

Hi

- Can i make 3 or 4 columns blog? - Is there any option to wider the theme front-end structure?(Big modern resolution 1280px)

Regards

ThemeFusion

Hey!

You can use 2-4 column blog with the grid layout option. The other blog layout options are not in columns since they are larger. The recent post shortcode can also be 1-4 columns.

Right now there is not a built in way to widen the framework, however we are adding this ability in a near future version which is free to anyone who has bought the theme.

Thanks!

Hi,

I love your theme. It is beautiful. I wanted to know if this theme is one that I can manage myself? I am not a web designer and I do not know how to create codes or anything like that, only copy and past autogenerated codes. would you say this theme is right for someone like me?

Thank you!

ThemeFusion

Hey!

Yes most definitely, there is no coding knowledge required.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hello,

I have a problem with my Avada theme.

Everyone in my company is using Safari 5.1.10, I currently use Chrome 34.0.1847.116 and the website was ready to be launched. BUT, when I showed the website to my boss, the menu did not work and some elements were not on the right place and they don’t even have the last version of their browser.

When I bought the template, it was written that the template works on Safari, so you can understand my surprise!

Thanks to help me to find a solution.

ThemeFusion

Hey!

No worries, see this topic below. Older versions of Safari do not support the menu transitions.

http://theme-fusion.com/knowledgebase/avada-3-4-1-menu-not-working-on-old-safari-versions/

Thanks!

Hey guys. Great theme. Possibly the best one out there. I tried to post a question on the support page, after logging in successfully, however, I couldn’t find a place where to post/start a thread. So I’ll ask here. Sorry.

I cannot find Home Version 1, as displayed on your live preview demo site. I downloaded all the content, but cannot find it, and I would really like my page to look like that. Here is the screenshot: http://bit.ly/1eHYCwv

How do I make that happen?

Thanks!

ThemeFusion

Hey!

Thanks for the comments! To open a new thread in the forum, use the “Create A Topic” button in right hand sidebar. See it in this shot: http://d.pr/i/FYoV

The Home Version 1 is the Home Version 1 you can import from demo content importer, or from our docs here: http://theme-fusion.com/avada-doc/demo-content-info/import-individual-pages/

The difference is that we just added the feature for a transparent header, and the demo shows the new slider also. So import demo content to get home page 1, or copy it form our docs. Then in the page option, set the header to be “transparent” http://d.pr/i/d1pO

As for the slider itself, you can download and import it from below, it is a layer slider called “Transparent Header”. http://theme-fusion.com/avada-doc/sliders/how-to-get-our-demo-sliders/

Thanks!

I just noticed the latest WP update breaks the shortcode button on the admin side when editing a page.

ThemeFusion

Hey!

Yes we just submitted an update for this, v3.4.2. The onlky thing for it is the WP 3.9 button fix.

But no need to wait for update to be approved, you can get the fix here: http://theme-fusion.com/knowledgebase/wordpress-3-9-shortcodes-button-missing-fix/

Thanks!

I recently uploaded Avada to wordpress 3.4.1 but the shortcodes are missing.

I uploaded the plugin ‘fusion core’ but my shortcodes are still not there.

Please help

ThemeFusion

Hey!

Yes you can download the latest theme version, v3.4.2 from your themeforest account and update, it is fixed.

Or use this KB post: http://theme-fusion.com/knowledgebase/wordpress-3-9-shortcodes-button-missing-fix/

If this ever happens, please check the support center as we quickly post up fixes for this stuff.

Thanks!

Is there any way to make the “Page Title Bar Background” to be responsive? I have added a few images as background in the title bar but when the page is resized the image doesn’t.

Thank you

ThemeFusion

Hey,

It should be responding, depending on the size though some of it may be cropped off. Please signup and post in our forum so we can take a look for you.

Thanks!

Default-user

Thank you

ThemeFusion

You are most welcome :)

Hi,

I have a question regarding the accordion shortcode. Is it possible to write/edit the content within the tabs with an editor. i.e. style the content with colors, headers, lists etc with an editor?

regards L.

ThemeFusion

Hey,

You edit all of the shortcodes or content in the Wordpress editor.

Thanks!

gulvik Purchased

is it possible to put a video and swf in to the slider ?

ThemeFusion

Hey!

Video yes for certain, not entirely sure about a swf file. If it is possible you need to use the layer or rev slider.

Thanks!

’’ tutorgiant Purchased 8 hours ago Flag

I recently uploaded Avada to wordpress 3.4.1 but the shortcodes are missing.

I uploaded the plugin ‘fusion core’ but my shortcodes are still not there.

Please help’‘

Same problem here. I’ve deleted the old one and installed an activated the new one but have no shortcode button on my menu!!. I need this sorting quick please

ThemeFusion

Hey!

Yes you can download the latest theme version, v3.4.2 from your themeforest account and update, it is fixed.

Or use this KB post: http://theme-fusion.com/knowledgebase/wordpress-3-9-shortcodes-button-missing-fix/

If this ever happens, please check the support center as we quickly post up fixes for this stuff the same day.

Thanks!

I have just bought this nice theme but I have a problem with the editor of page/article, because doesn’t show me the shortcorde/icon of Avada.

How can I do?

Thanks.

P.S I have wordpress 3.9

ThemeFusion

Hey!

Yes you can download the latest theme version, v3.4.2 from your themeforest account and update, it is fixed.

Or use this KB post: http://theme-fusion.com/knowledgebase/wordpress-3-9-shortcodes-button-missing-fix/

If this ever happens, please check the support center as we quickly post up fixes for this stuff.

Thanks!

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