11033 comments found

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi

Does the theme have a feature for user to rate/vote a other users’ blog?

Thanks

ThemeFusion

Hi tuho,

This features is not available but you can use a plugin to achieve this.

Thanks!

I’m pretty frustrated with this theme. It still needs a lot of work. The elements in the layer slider are not lining up properly even though they are showing that they are lining up properly in the preview window. This makes it very tedious in getting things lined up correctly and I can’t bill my clients for four days working on one slider. Also, the 2D and 3D transitions don’t work at all on any sliders I create. Not sure what that’s all about. I am toggling them on and off individually and all at once but, nada. Back to the design issues: If I am doing something wrong, let me know. I’ve deleted the elements and duplicated previous ones to streamline the process but I am still getting a mess. I am using the coordinate boxes in the styling panel and still getting a mess. The problem is on the RESPONSIVE DESIGN slide (slide 2). Here is my site: Web Design Time

JasonDaniels

Also, when I switch to a different browser window and then come back to my site, all of the slider elements are entering and exiting of their own free will and in the wrong sequence. So what is going on there?

ThemeFusion

Jason, you don’t have a buyer badge and we only answer pre-sales question for users without a buyer badge. Please post on our support forum at http://theme-fusion.com/support/ for futher support which will require a valid license key.

Thanks!

Caslar Purchased

Hi Guys,

Query for the Vertical Tab.

I’d like to create a vertical tab with the days of the week. Each tab will include a carousel linking to menu items for that day.

Is it possible to select a specific tab when the page loads based on the day of the week?

Cheers :)

ThemeFusion

Hi Caslar,

This looks like a custom solution. Unfortunately, this is not possible out of box. You may want to look contact http://thememovers.com who might be able to help you achieve this.

Thanks!

Hi

It is a great theme. I wonder if this theme allow registered users to post blog themselves with front end pages(not through wordpress admin panel)?

Thanks

ThemeFusion

Hi,

You can use a plugin to allow user to post via front-end this but this feature is not available out of the box.

Thanks!

emkal Purchased

Is it possible to have two different sidebars for blog and for bbpress? I think its not. I hope you will add reCaptcha to bbpress soon.

ThemeFusion

This is possible. Check in theme options for BBpress options under Extras tab.

joao86 Purchased

Hello over there,

just bought the theme and theme options panel isn’t working. Tested another theme and there were no issues only with this one. Panel’s looking corrupted and there’s following message:

“Options Updated Options Reset Error! Avada v3.4.3 Online Documentation|Support Forum Warning- This options panel will not work properly without javascript! Expand”

WTF? Thanks in advance for solving this…

ThemeFusion

Hi,

Try reinstalling the theme and clearing your server and browser cache.

If that doesn’t work, please post on our support forum at http://theme-fusion.com with your wp-admin and ftp details.

Thanks!

Hello!

Each and every time I shop for themes here at TF one of the first things I review before purchasing are the comments and how responsive a theme developer is to people looking for assistance. This theme has so many features and options it’s overwhelming and almost scary so it’s nice to know if I purchase it, I will get help if I need it!

I just wanted to say you passed. You respond PROMPTLY in the comments on TF (which although hard to find anything quickly is not your fault) and with actual help for people which I give you extra credit for ;) Additionally you have a support forum which always get a + from me because this TF comment area is very limited in nature. Nice job ThemeFusion! Keep up the impressive work!

Deb

ThemeFusion

Thanks Deb

tachov Purchased

Hi, when i activate Avada Child theme – web site not load style.css in Avada theme in adm. panel.

ThemeFusion

Hi,

Please post your issue on http://theme-fusion.com/support/ with correct wp-admin details as we are unable to replicate this issue.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi, i install the last version of WP and the theme, cleared the cache and updated the fusion-core but the shortcodes and all the tinyMCE are still disappeared. Any ideas? (sorry for my english)

ThemeFusion

Hey!

Try to deactivate any other 3rd party plugins. Most likely you have one that is not updated for WP 3.9.

Sorry for the delay also! I’ve been on a short vacation over the weekend, but our forum is still going strong during that time!

Thanks!

I can’t get into the support forum to get an update.

I’ve spent too much time trying to fix problems with this theme and trying to get the update.

I am done. Moving on to another theme.

ThemeFusion

Hey Tutorgiant,

I’m sorry to hear this but I completely do not understand where you are coming from. If you follow the steps to update the theme, then it works.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

Secondly and most important, you are registered on our forum but have not even posted and topics or replies: http://d.pr/i/Zte4

Your forum account is open and active. Simply login with your credentials you setup and post a new topic.

Lastly, when you do post on the forum, we can guide you through it or even do it for you. Most likely you are not updating the files fully. Let us know.

Thanks

ThemeFusion

Also if you are unable to get into the forum, please email me from the link below (email box on right hand side) and I’ll reset your password for you.

http://themeforest.net/user/ThemeFusion

No worries, we’ll get you updated :)

Hey I am facing problem with short code. There is no short code option in text editor field. Please check this image: http://prntscr.com/3do3vu

I am updating wordpress now 3.9 version. Please guide me as soon as possible.

ThemeFusion

Hey!

Please make sure you update to Avada v3.4.3. See the links below, also make sure you update fusion-core plugin, when you update the theme you will be prompted to update the plugins in your admin with a notification message.

Once you do that, please clear your cache and the button will show. If it does not, then disable any extra 3rd party plugins you have running. Most likely one of them may need updated to work with WP 3.9

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

Hello could you please direct me to a video or in depth tutorial to setup the shortcode featured product slider. I have used the instructions on the theme fusion website and it stills doesn’t work. I went into the product section and starred the items to feature. I added the shortcode to the page that I want to display the slider. Nothing displays and I’m not sure what Im doing wrong. Thanks

ThemeFusion

Hey!

The featured product slider is from WooCommerce, and it works directly with your “starred” products.

This is what we have: http://theme-fusion.com/knowledgebase/how-to-use-woocommerce-featured-products-slider/

But all you do is insert the shortcode on the page, and then it pulls any products that are starred.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thanks!

Every time that I attempt to upload the theme zip file to wordpress, it asks me “Are you sure that you want to do this?” I have tried on multiple sites with the most recent versions of both Wordpress and Avada. I can still upload via FTP.

Any thoughts on this?

ThemeFusion

Hey!

Yep, check this out in our KB or forum: http://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/

Basically you have a file upload limit on your server, and the avada.zip is larger than that. Easy to upload FTP to get around it, or ask your host to increase it.

Thanks!

Hi there, it seems everyone has the same issue with shortcodes for latest version 3.4.3, please update me once you have a workaround, I am on wp 3.9, cheers

ThemeFusion

We will be using ones that are already created, as opposed to making our own. But from what I know, they are all setup like that. We’ll check into it and see though.

Thanks

Default-user
“Global Gallery” is one that is truly modal with no url footprint, and also has social sharing: http://www.projects.lcweb.it/global-gallery/examples

If you can incorporate that it will be great, it also pulls the images from sources across the web.

ThemeFusion

Thanks for the comments KingKenny! Noted!

hi how you set up coming soon or maintenance mode page .

ThemeFusion

Hey!

Yes it can be done, please signup and post on our forum and we can walk you through it. You will need a themeforest purchase code to get support.

Thanks

Wihich of the demo header options is the Sticky one ? None of them has that funtion in my IPad Air

ThemeFusion

Hey!

We have the sticky header disabled on tablets and phones. It is a theme option users can control for both tablets and phones. We prefer it off on touch devices, and its only active on desktop, which you can see on our demo. But you can enable it with one click if you want :)

Thanks!

DimaP Purchased

Just updated to 3.4.3, everything works like a charm. One question, once viewed after update @ mobile devices, my site is redirecting to http://detectmobilebrowsers.com/ – seems like some script is working in the background. Whether the update belongs to such a redirection, or maybe you know what’s going on? Thanks!

ThemeFusion

Hey DimaP :)

Hmmm there is not a script on our end that would do that, have you checked your plugins? Or have you added any scripts on your own? Using child theme? If so try it with the default parent theme.

If the issue persists, please post this up on our support forum and our support team will check it out in detail. But they will ask the above questions first so check that beforehand.

Thanks!

DimaP
DimaP Purchased

Hey There, I even don’t know of what I gonna say; I have started from the end, just deactivated the Child which I use as far as u suggested, than activated the parent, and reactivated the Child in the end. The issue was gone. Strange! ) Anyway, thanks for the suggestion, and good luck w/ 3.5 )

ThemeFusion

Woot! I love when that happens :D

Glad to hear it my friend!

My website now very very slow after updating new version and in home page some design now not working. Before updating : http://prntscr.com/3dvoj3 ( 4 content box per line) specially content box ( After updating): http://prntscr.com/3dvo9j ( now 3 content box)

Please please tell me how can fix it. Thanks

ThemeFusion

Hey!

We are not experience this on our end, v3.4.3 is actually a bit faster. Please disable any 3rd party plugins. Also, when you duapte make sure you delete the old theme folder an upload the new one, also update fusion core.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

by
by
by
by
by
by