12394 comments found

Can I play videos in the parallax sections instead of images?

ThemeFusion

Hey!

Not as a background at this time, but this is something we are adding. We planned on adding it in our new upcoming release, but a few other items took precedence over it. But it will be done soon!

Thanks!

Pre-sales question, urgent:

Does this theme allow to have both left and right side-bars on the same page?

Thanks.

ThemeFusion

Hey!

Not at this time, but we are adding dual sidebars to the theme soon.

Thanks!

Hi, i cant’display comment in page but only in post. Is it possible with your theme ? Thanks !

ThemeFusion

Hey!

yes you can, you need o enable it in theme options > extras, look for this option: http://d.pr/i/Rox5

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Default-user

Thank you !

ThemeFusion

Anytime :)

koronz Purchased

Hi There, How can i change the side navigation background ? Thanks and Regards

ThemeFusion

Hey!

The side nav background is an image, so you can replace that image, its in the images folder and is called side_nav_bg.png.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

koronz
koronz Purchased

Thanks you :)

ThemeFusion

You are most welcome my friend :)

http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226/comments?page=92#comment_2999279

I am having the same issue. When I try to upload Avada.zip, it uploads to 100% then loads this page:

WordPress Failure Notice Are you sure you want to do this? Please try again.

ThemeFusion

Hey!

That means the file is larger than what your server allows. You can upload it via FTP, or have your host increase the size. See this: http://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/

For future reference, if this kind of thing comes up, check out our support center and do a quick search for the keywords, most likely you’ll get the answer right away.

Knowledgebase search will search all docs & kb posts.
http://theme-fusion.com/support/knowledgebase/

Forum search will searches all forum posts.
http://theme-fusion.com/support/forum/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

hey! Have you made some styles for buddypress ? I am going to make a marketplace with buddypress,bbpress & wooCommerce plugin & I will use wooCommerce vender plugin. Can I achieve my target without conflict / issues with these plugin together. ?

Regards, Sanjeewa

ThemeFusion

Hey :)

We do not have added styles for BuddyPress, only bbPress, WooCommerce, Contact Form 7 and Gravity Forms. But you can use BuddyPress with Avada.

Thanks!

Hello, I need to know if this template can be integrated with “WHMCS”.

thanks

ThemeFusion

Hey :)

We’ve not used WHMCS or have seen any reports from users so we cannot say for sure until it is fully tested.

Thanks!

ULTEC Purchased

Excuse Me, I have read the previous comments And You will add “Catalog Mode”... I urgently need this feature So…Can you help me? Thank You!

ThemeFusion

Hey :)

Yes we are going to add it at some point in the future but there is no timeframe for it yet. If you need it right away I would suggest looking into a plugin that offers this feature, or get in touch with a developer to help you achieve what you need.

Thanks!

Hi, I have bought this theme and I’m having problems using WPML plugin. I don’t know the reason but the accordion shorcode does not work since I installed WPML. It is supposed to be compatible?

ThemeFusion

Hey!

Yes its fully compatible. You may have a different plugin that is conflicting with it. Have you tried to turn them all off except for the ones we include and WPML? Try that out to see.

And make sure you are using the latest WPML plugin version and the latest Avada version.

I would recommend posting on the WPML support site for this if the above does not resolve it. I just checked and it is working on our end, so it may be a WPML config issue, their support team will know for sure. http://theme-fusion.com/knowledgebase/how-to-use-wpml-with-avada/

Thanks!

Hi, On your website www.themefusion.com you have used Jquery FLIP. Any chance of that i can use any plugin or widget of yours or any other suggestions !!

ThemeFusion

Hey!

That is our company website which does not use Avada, however the good news is the flip boxes are coming to Avada in v3.5, so you only need to wait a few more weeks for the update :)

Thanks!

bonabo Purchased

Hi guys!

I would like to ask if there is possibility to import Forum Single Topic page as it is in demo content. I have deleted some demo content pages like this forum and now I need to create the forum. Can you give me some advice, please?

Thanks a lot! :)

ThemeFusion

Hey!

Hmmm that cannot be imported individually, but its easy to make. Just make sure you have bbPress installed and activated, then it allows you to create forums and topics, all in the admin section or on the front end. You’ll see a FORUMS sidebar item in admin, click on it and click “add new” http://d.pr/i/XtMk. then you can add topics to that forum.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

leo2007 Purchased

On my website the shortecode icon has disappeared. How can I restore it ? I made update wordpress and avada theme and nothing helped

ThemeFusion

Hey!

Are you using Wordpress 3.9? If so you need to …

1. Use Avada v3.4.3, download it from your Themeforest account.

2. Install the theme update and also update the fusion-core plugin to v1.3.3, you will be prompted to update the plugin also.

3. Once the theme and plugin are updated, clear your browser cache and you should see the icon in visual editor.

If it still does not show after the theme and plugin update, then you most likely have a 3rd party plugin that is causing it. Disable the extra plugins and clear cache to see that it works. You can then contact the plugin author and tell them they need to update their plugin to be compatible with WP 3.9 If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Default-user
leo2007 Purchased

I have updated and it works now, but I had to empty cache firefox. Thx for your help :)

ThemeFusion

Hey!

Awesome thanks for the follow up. Yes browser cache may be needing to be emptied.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi guys, I am new to this and am wondering if you can add an image to the background of a full width page. and if images can cycle on the background. Also, can you have a full width header with a background image/images?

Default-user

Thank you for the quick feedback! Is it possible to have this slider AS a bkgd? I need to achieve this: http://wp.themecss.com/switcher/?theme=Arch but I like your theme much more, for all of the other features.

Default-user

which background slider would you recommend for avada? I would like to purchase.

ThemeFusion

Hey :)

If you need a slider in the background, what type of content are you putting over top of it? The rev slider or layer is really the only option right now as it can do images or videos in background. But all the content added on top of it has to be done in the slider. There is not a “page background” you can use to rotate images like that. It has to be done in a slider, and then the slider content can be limiting.

Id recommend just using one image per page background, then you can insert anything on top of it. Its the rotating image backgrounds that makes this unique and difficult to setup.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

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Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

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Thank you, we look forward to serving you!
ThemeFusion Team

Pre-Sales Questions Here: Avada obviously is wildly popular and I’m sure it’s for good reasons. For me, I’m always looking for a tool that allows ME to design websites. I build sites using Genesis now. I have a firm understanding of HTML and CSS with rudimentary grasp of PHP.

1. Is Avada a good platform for me to build new websites and customize as needed?

2. How does it compare to Genesis? Is their a hook system to create custom pages or you use a different process?

3. Will I have the flexibility to turn off any features I do not need on a website so to minimize site sizes?

4. Can Avada be white labeled so I can brand it as my own? Or can it export all settings to a new child theme that I can name?

Thank you in advance.

ThemeFusion

Hey Robert :)

1. Yes we feel it definitely is.

2. You can use shortcodes and wordpress page templates to build any type of custom page. http://codex.wordpress.org/Page_Templates Or build a child theme also.

3. There is the ability to turn off features, although not for everything, but any of the major ones can be via theme options

4. Yes you can build a child theme, you can also white label it if needed by editing the style.css file

Thanks!

Default-user

I’ll admit right off, the main reason I bought the theme was because you guys answer EVERY question! Now to dig into the theme and see what I see.

ThemeFusion

Thank you for the kind words :) We know that we would be no where without our users, and understand that you guys keep us going. We are at your service :)

Hi,

With Avada theme, can we get a content area with larger than 960px?

More like 1024px by exemple.

Thank in advance,

Luc Laporte llaporte@gestiondesti.com
ThemeFusion

Hey Luc :)

You can widen it but right now it will require custom code edits on your end as we do not offer options for that. The good news however, is that we are going to be adding options that allow the user to choose the site width, coming in a future update.

Thanks!

Guys the font size in Avada looks a bit small, can we increase it?

ThemeFusion

Hey!

Yes you can increase any of the font sizes directly in theme options.

Thanks!

do i need to know some kinda of code to use this theme or will the shortcodes be easy enough?

ThemeFusion

Hey!

You do not need to know code to use Avada, so its all good!

Thnaks!

midiuos Purchased

Hey Can you tell me how can I change the height of each sidebar wideget. Now I have several widget on the right sidebar. But them seem have more space each other, I want to shorten the space.

Thank you.

ThemeFusion

Hey!

This depends on which ones you are using and the content. There are not options to remove space in widgets, it will require custom CSS. Or you can place a regular text widget in-between each one, and enter a separator short code with a negative value. See this: http://theme-fusion.com/knowledgebase/how-to-add-or-reduce-space/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

midiuos Purchased
One more question, I have created a table chart using the shortcode, the code shows First <center> a </center> When I saved and previewed next day, the codes will change to <center> a </center>

Could you please give me some advice? Thanks

ThemeFusion

Hey,

The code above is identical so maybe that was a typo? Either way, please signup and post this on our support forum with the details and our support team can help you out.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Thanks!

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