10185 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Can I spread the normal row width from 940px to about1140px easily ?

Best regards,

ThemeFusion

Hey!

There is not an option for that at this time, it can be done but requires you to edit the CSS to allow that. The good news is that we will be adding this as a new feature within the next few major theme updates.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi is this theme using visual composer ?

ThemeFusion

Hey!

No it does not, right now we use a shortcode generator http://theme-fusion.com/avada/advanced-admin-panel/shortcode-central/ and are adding our own custom page builder which will be done by v3.6

Thanks!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Canada

Hello!

After I installed sensei and woocommerce, my shortcodes stopped working. Troubleshooting advice? Thanks mucho

ThemeFusion

Hey :)

Do you mean the fusion core shortcode button stopped working or does not show anymore?

We use woocommerce without issue so it may be the other plugin. If using WP 3.9 or higher, it may need to be updated to be compatible since it now users TinyMCE4 instead of v3.

We can take a look for you on our forum though, post a new topic with the details and we’ll check!

thanks!

neilgalang

Hi – Reset all cookies and it worked!

ThemeFusion

Woo hoo! Thanks!

  • Has been a member for 3-4 years

Hi, I want to use this theme with English, French and Arabic languages on same domain. Is it possible to use these 3 languages in only one WordPress installation with WPML plugin? Or I use one WordPress installation for English and French with WPML plugin, another one WordPress installation for Arabic -on same domain? (LTR and RTL differences)

ThemeFusion

Hey!

Yes you can use WPML for that, it is what we recommend as well.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
There are lots of 404 pages on the live preview e.g. http://theme-fusion.com/avada/elastic-slider/ http://theme-fusion.com/avada/one-page-parallax/

I am particularly interested in the One Page Parallax function. Does this actually work?

Regards.

ThemeFusion

Hey!

Hmmm all the page are working for us. Can you try again, and maybe clear cache? And yes the one page works :)

See it here: http://theme-fusion.com/avada/one-page-parallax/

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi

I am very interested in Avada, but just need to clarify a few things first.

• Can I include a gallery page with captions – 3-4 sentences? • Can I include 2 blog pages – so one as a blog, the other page includes content that is in a blog format • Does it come with a bunch of icons that can be used in the design of the site • Blog – is there a choice to do it in 2/3/4/ columns • Colour – while it offers unlimited colour, the colour schemes offers a bright colour (such as orange) with a dark grey. Can I avoid the grey, and go for white and orange throughout?

Thanks, Reney

ThemeFusion

Hey Reney!

1. Sure you can use default WP gallery feature for this

2. Yes you can have as many blog pages as you need

3. Yes font awesome icon set is included

4. Blog grid can be 2, 3, 4 columns, but the other layouts cannot. But the recent posts shortcode can be 1-4 columns also. View these on our demo to see.

5. You can change any colors you wish throughout the theme:)

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
boomes Purchased

Hello,

I install avada in http://phergal.com/ (you have to put in host 54.194.175.22)

The sticky menu dosent works :(

ThemeFusion

Do you have sticky header enabled in theme options > header tab?

It is working on our end so we would need to see this on your site and get more details. to do that, please post on our support forum.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi,

I’ve been using avada, i think many also had problem with this.

It’s about the integration with visual composer, i think you should integrate your theme with visual composer. Because, for one reason i just didn’t like the idea of shortcodes that much, i knew in the past we used shortcodes, but visual composer have made our life easier & you just don’t wanna get back to the old ways.

Will you be integrating visual composer with your theme in the future?

Thanks

Regards, -dannyp45

ThemeFusion

Hey :)

We are not using VC because we are building our own page builder, and its very close to being done. Please see the details about it here: http://theme-fusion.com/forums/topic/avada-update-news/

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Does the most updated version of this theme allow for uploading multiple custom fonts? I am looking to integrate to different font families for use on my site. Please let me know.

Thanks!

ThemeFusion

Hey! Right now it is still just one custom font, we will be allowing more in a future version but cannot say exactly when that will be. Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is this beautiful template supplied only with Wordpress? Or can I buy without a CMS, only HTML version?

ThemeFusion

Hey!

Right now its only WP. We do not have immediate plans to add an HTML or Joomla version.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Regarding the Avada theme (which looks great), my question is regarding fonts. In the Features section it states:

.”....and you can upload custom fonts” ie fonts plural.

However, in one of the comments above is stated:

Hello, Does the most updated version of this theme allow for uploading multiple custom fonts? I am looking to integrate to different font families for use on my site. Please let me know. Thanks!

ThemeFusion AUTHOR 6 hours ago Hey! Right now it is still just one custom font, we will be allowing more in a future version but cannot say exactly when that will be. Thanks!

I would be grateful if you could clarify which is correct. We have about four additional fonts we would like to upload.

Many thanks.

ThemeFusion

Hey :)

It is only one custom font upload, not multiple. You can upload one custom font right now, sometime in the enar future we will allow more than one. I will update the features page to be consistent.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
TomoTom Purchased

Your support ticket is horrible I keep filling out all the fields and it just kicks it back everytime. FRUSTRATING

I need to get the anchor menu resovled. I read where the javascript was updated. Im uisng the latest and its not working

Im not going to jump through hoops again. I just want it sorted

Thank you David

ThemeFusion

Hey David!

Wow I’m sorry the form is not working for you. I just checked it and its working and we’re getting all the normal thread creations coming in. there are required fields that need to be filled in for the form to complete, these three: http://d.pr/i/i7iY

Are you making sure those 3 are filled out?

What browser are you using?

And did you see this? http://theme-fusion.com/knowledgebase/avada-3-4-3-one-page-parallax-scrolling-issues/

ThemeFusion

Hmm I just checked your support account and you have open threads, even one for this parallax menu issue as well. Follow up there if needed, we will get it faster.

thanks!

  • Has been a member for 0-1 years

So when do you all think you have a license for multi sites? I personally own A LOT of domains and need a theme. It’s would be really disappointing you do not offer this yet! Do you all have any other themes that offer a multi site license?

ThemeFusion

Hey!

The only themes that can be used on multiple sites with one license are open source GPL themes. Themeforest does not offer a multi-site license at this time, it can only be done with a GPL license.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Just updated to the latest version of the theme today. Layer Slider is not saving changes. Please advise! Thanks

ThemeFusion

Hey!

Can you check out this KB post? http://theme-fusion.com/knowledgebase/avada-3-4-3-layerslider-create-new-slider-save-options/

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Finland
  • Has been a member for 3-4 years

Hi, do you have a date when the pagebuilder will be ready?

ThemeFusion

Hey :)

We do not have a specific date but it will release with v3.6. Avada 3.5 is coming in about 2 weeks or so, then 3.6 will be 4-6 weeks after that. All of that is estimated and scheduled to change.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I updated wordpress and the button to generate short codes not displayed. I have also updated the theme to the latest version and do not appear. Any solution?

ThemeFusion

Hey!

Yes please clear your browser cache. If you are using WP 3.9 or higher, please make sure of the following.

1. Use Avada v3.4.3, download it from your Themeforest account.

2. Install the theme update and also update the fusion-core plugin to v1.3.3, you will be prompted to update the plugin also.

3. Once the theme and plugin are updated, clear your browser cache and you should see the icon in visual editor.

If it still does not show after the theme and plugin update, then you most likely have a 3rd party plugin that is causing it. Disable the extra plugins and clear cache to see that it works. You can then contact the plugin author and tell them they need to update their plugin to be compatible with WP 3.9

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • India
meetpd Purchased

Hi,

After updating the theme, the fonts of the menu has become too small. I do I set it to correct size.

If you want to see the screenshot, I can send you. Just let me know your email id.

Thanks!

ThemeFusion

Hey!

Font sizes can be controlled in theme options > typography. Please check your settings there, and also check for any custom CSS if you have any.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

we’re about to buy this amazing theme, but before that we need to know if there’s any store locator plugin compatible with the theme?

Thanks in advance!

ThemeFusion

Hey!

Hmmm we’ve not used one ourselves, but it should work fine with one you choose. We obviously cannot guarantee that it works with all plugins, but the vast majority work. That should not be a problem.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

No, I didn’t purchase yet, as there seems to be conflicting info between your tutorial videos and the actual demo site.

In the tutorial video for ‘blog posts’, it is stated that when an image is clicked, it opens in it’s lightbox. On the demo site, the image opens on a new page. in fact EVERYTHING image-wise on the demo site opens on a new page.

Is that intended, or does the lightbox no longer work?

Also…

I am going to be needing small lightbox image galleries in some pages/posts, for which at the moment, I am using a plugin called Lightbox-Colorbox, which allows images inserted as a WordPress gallery onto a page, to open in a lightbox.

Will that still be possible, or is there likely to be a conflict?

ThemeFusion

Hey!

Some of our videos need updated. We are constantly adding new demo content and features with each release, and do not always get the time to update the videos. But our documentation is up to date http://theme-fusion.com/support/documentation/avada-documentation/

But the lightbox has not changed and still works. I cannot replicate this though, the images on blog posts open in a lightbox for me. like this: http://d.pr/i/U2Fe

That image is on this post: http://theme-fusion.com/avada/inec-lorem-urna-consequat/#prettyPhoto

Where are images not opening in a lightbox for you? The only ones that will on the demo will be blog or portfolio images.

Your lightbox should be ok, but we cannot guarantee that every plugin will work unless we’ve used it ourselves, and we have not used that one. But there are many gallery plugins that users already use so I doubt it will be an issue. Or you can use the built in lightbox.

Thanks!

Default-user

I’m not getting this:

Via the link to the post specified above:

On my laptop, IE Firefox and Chrome ALL won’t show the lightbox.

On my Galaxy N3, the lightbox won’t show.

On an old Blackberry Bold 9900, the lightbox won’t show.

But on a cheapo laptop borrowed from a neighbour, the lightbox DOES work!

So seeing as I cleared the cache on my laptop, and rebooted it for good measure, and that the two mobile devices hadn’t been used on the demo site before, and as lightboxes are working fine on other websites, what could be the problem?

ThemeFusion

Hey,

The lightbox will not show on mobile at this time, it is disabled because it can give inconsistent results. The current lightbox we are using prettyPhoto is designed for desktop. The good news on that front, is we are switching to the iLightbox script which is fully mobile ready also, that will come in a future version.

But it should certainly show on desktop as it does for us. For example, see this which is the behavior for us in all browsers on desktop: http://quick.as/nOkAU99b

Not sure why it wont on your one computer, it works for us on all and I’ve not seen any reports from our users saying it does not work. Something on your laptop is blocking it maybe, a browser extension possible? Not sure to be honest, I’ve not come across this before.

Thanks!

Default-user

Yes, that’s why I tested a number of other websites that have lightboxes, but all worked, ruling out a browser extension fault. Regardless of that, if Avada is not fully functional on mobile devices, I won’t be able to use it at all.

Thanks anyway!

ThemeFusion

It is functional on websites, its jut the lightbox reverts to opening image in its own tab since it is more suited for the device size. But that is also a preference. Either way the new lightbox will allow the user to choose.

Anyway … I took some time and researched the issue you are having on desktop and could not find a single case to get information from. No one has reported this. I’ve checked on about 5 computers now, but will not give up! I’ll have a chance to check a few others this weekend. Now I’m super curious :D

Thanks again!

Default-user

Hmm there is one possibility, which relates to the non-lightbox on mobile issue: the laptop I used to view your demo website is a Samsung Notebook with an 11.5 screen size. Would the non-mobile lightbox rules kick in for similar notebooks?

Then again, I visited a website using Avada that was mentioned in this comments section, and the lightbox there WAS working.

I’ve not given up on Avada yet, as there are niggly problems on every other site/theme I’ve visited so far, so an upgrade to the lightbox issues would finalise it!

...Also – if it could be confirmed that the plugin I’m using at present – ‘Lightbox-Colorbox’ works with Avada, then it would save all this faffing about and at least give a workable alternative until whatever time the Avada lightboxes work on mobile.

Default-user

I’ve just stumbled upon a premium lightbox plugin called ‘iLightbox’, which looks excellent. Any chance of making sure that it’d work with Avada?

ThemeFusion

Hey!

Ha! Yes that is the one we are switching to that I mentioned above :) As far as integrating it now, it should not be an issue but you will need to make sure the current lightbox is disabled. I could not say for certain at this time because we have not released it yet but are doing it in one of our next major versions.

Thanks!

Default-user

Right, that’s looking highly likely now then. I just posted in the comments section for iLightbox so that I could get confirmation from both sides.

Presuming that everything gets the all-clear, two things -

1) I’m on a deadline of 20th June to complete a new website. Would the switch to the new lightbox and new version of Avada be completed before then?

2) If the answer to 1) is not before 20th June, and I get both the theme and the lightbox plugin, how would I go about disabling the current Avada lightbox?

ThemeFusion

Hey :)

1. Hmm not be june 20th. v3.5 is coming in a few weeks and that will not contain the new one. It will be 3,6 or possibly 3.7, I cannot say exactly when that would be added since I cannot guarantee the date. However, you can deactivate the built in light box in theme options to use a new one of your choice as long as you integrate it.

2. See answer in #1 :) You can disable it in theme options > extra.

Thanks!

Default-user

According to the author of iLightbox, it will work with Avada. So it’s now looking like a done deal!

As for ‘as long as you integrate it’, I take it that it would be enough to just deactivate the Adada lightbox, then use the iLightbox as though it were a normal plugin?

ThemeFusion

Sounds good! yeah it should not be an issue as our developers have already picked it out to use in a “near future” version :) It is definitely a better lightbox, we love it. Lots of cool options, skins, etc.

I’ve not removed ours and used another lightbox myself but that should be about it. Although, I am not the developer of the theme, so take that with a grain of salt. But if you buy it from the plugin author, they can also let you know that info and help where needed since I assume it comes with support also.

Thanks!

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