12408 comments found

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

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Thank you, we look forward to serving you!
ThemeFusion Team

There Should be a control in admin panel from where admin can control total content width of the website (wrapper) like currently content width in Avada is 940px.. what if i want to set as 1200px or so

ThemeFusion

Yes we agree :) And are adding width options in a future release. It will not be in our v3.5 update which is coming next, but will most likely make it in the one after that,

Thanks!

ThemeFusion

And you can do that now with custom CSS, there is just not a setting for it at the moment. But you can widen it with customization if needed.

OK, i also need a wider template for what i have in mind. I wanted to take Avada but i think it’s better waiting till the wider release comes.

ThemeFusion

Hey!

Yep we are making it wider, and soon. Although when we do add it, it will not cause any issues when updating, users will simply be able to choose a wider setting.

Thanks!

We have installed and need to customize the AVADA HEADER. Tried the UBERMENU and does not permit a complete customization. There is another plugin to consider? Is there any way to set a new HEADER with a new distribution of elements? What options exist for customizing the HEADER? Thanks

ThemeFusion

Hey Cardenal :)

Avada offers header customization options, like mega menu, colors, backgrounds, heights, paddings, etc. And ubermenu offers a lot of stuff too. I can’t think of another plugin that offers more to be honest. So it just depends on what you are trying to do. I would suggest posting on our support forum if you plan on using Avada options to customize, we can assist you with any questions. If using ubermenu, please contact that author for support and tell them what you need to do.

Our forum can be found below …

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hey guys, Love the theme and looking great on my site, but I’m having hard time with javascript minifacation. Any suggestions? Cheers!

ThemeFusion

Hey!

We use W3TC for that and it works well. Have you checked out this post? http://theme-fusion.com/knowledgebase/how-to-speed-up-your-site-with-w3tc-plugin/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hello I bought the Avadaa theme two weeks ago. It is the first time I work with wordpress. With the Avada it is very nice working. I have one question: I want the 100% width version on my homepage. (That I know, but how do I get my content in 960 px?) It says use the shortcode but where do I put this? On my page or somewhere in my settings?

ThemeFusion

Hey!

Thanks for the comments and purchase! If using the 100% width page template, put your content inside the “full width” shortcode. Check out our demo code for pages to see how we do it http://theme-fusion.com/avada-doc/demo-content-info/import-individual-pages/, or import our demo content through theme options > general tab http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

How do I change the tagline title and font to white. Seems I cant change any of the colors….Help! Thanks!

ThemeFusion

Hey!

In theme options > styling you can change all of the font colors. If that is not workign for you, we would need to see your setup and login. Post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

We have installed AVADA. The Header and de image below must be equal width. Is this possible? http://pinturasvenier.com/sitio/l-antihumedad/ Gracias F
ThemeFusion

Hey!

Yes its possible, it depends on a few things though. Please signup and post on our support forum with the details and our support team can assist.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

SOMEWAY Purchased

HI, thx for your theme, he is very great ! So is he WP 3.9.1 ready ?

ThemeFusion

Hey!

Thanks for the comments! yes it is WP 3.9.1 ready.

Thanks!

Hello I am very interested in your theme. I’ll use it for one of my clients.

In wordpress so I will be the site administrator and his editor. I do not want him to have access to your theme so that it does not change.

By cons must be able to freely edit pages on the site creates. This will it be possible?

Thank you for your reply.

ThemeFusion

Hey!

Hmmm, this wont be dependent on the theme, it will be dependent on the user privileges you setup for each of you. See this info here: http://codex.wordpress.org/Roles_and_Capabilities

Thanks!

Default-user

hello, Thank you for your reply, I’ll watch it.

2 last questions Your theme and updates are they LIFETIME WARRANTY?

Is it possible to set up an administration of your theme in French

ThemeFusion

Hey!

We cannot guarantee lifetime no, but as long as we are releasing updates then yes, everyone who has purchased them will receive them.

The admin panel is translatable, but you would need to do that manually as its not included in the translation files. However the rest of the wp backend, and the front end can be translated into french or any other languages.

Thanks!

reney Purchased

hi i’ve looked for this problem on the forums but cannot find it. i’ve created a ‘three column with text’ portfolio page, created portfolio posts and linked it to the page. three images with text underneath appear, no problem. when you click on it though, it only takes you to another version of the image, not to the post with the text? what am I doing wrong?

other than that, great theme!

ThemeFusion

Hey!

If you click on the image, and it brings up a lightbox with a larger version of the image, then you are probably only clicking the zoom icon?

For example, in this screenshot, clicking the icon on the left opens single post page, icon on the right opens lightbox: http://d.pr/i/9c1S

If you have image rollovers disabled, then the image itself should open the single post page.

If that is not working for you, please post a new topic on the forum here: http://theme-fusion.com/create-a-topic/

Thanks!

Default-user
reney Purchased

hi. no. it is when I click on the two chain links that it takes me to another page which features the same image. it does not take me to the actual post.

ThemeFusion

The link icon should take you to the single post page with the same image. It is the “single post page”. View it on our demo to see.

Maybe you have a custom URL input for the link icon, if os it will be in your page options.

We can check this for you, but need you to post on our forum so we can get your info.

Thanks!

Hello,

I want to add a google map into the Avada tab, like on this page: http://degroenebron.nl/profiel/sunshine-solutions/

tab number 3.

But the map isn’t displayed correctly. It is working fine when i don’t put it in the tabs.

Any help?

Thanks Thijs

ThemeFusion

Hey!

Yeah google maps are not going to work well in tabs unfortunately. There are conflicts with that. You can try to use google map embed code instead of our shortcode, but most likely it will produce same results.

Although, you may want to try it in a tab set without the other rating info, which I assume is coming from a plugin. That may be teh conflict. Try it in a tab set with just regular text on each tab to see if that is the cause.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

dkoop Purchased

Hi! First of all, very nice template! I love it! :)

I have a question about the pricing tables. How can I change the colors prices ? Can you help me please ?

Thank you :)

ThemeFusion

Hey!

The color prices are controlled by the “Pricing Box Color” option on the shortcode styling tab in theme options.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

dkoop
dkoop Purchased

Hi,

Thank you a lot! I found it! Have a nice day and thank you for your support! :)

ThemeFusion

You are most welcome :)

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

I’m getting ready to purchase your theme and have another question… when you put out an update for the theme, Will I receive notice of the update through my WP dashboard? If not how will I receive this information. Also, if these updates are not avail through the WP dashboard, then that means they have to be applied manually? Thanks for the help.

ThemeFusion

Hey!

You will receive a notice via WP admin AFTER our v3.5 update, which is due in a few weeks. We added auto theme updater to our next release. For now, you can be notified via email from Themeforest. If you buy the theme now, any future update is 100% free.

Thanks!

Hi,

Can you please check, in your demo there are 407 errors and 303 warnings. How can overcome this issue [link removed]

Thanks

ThemeFusion

Hey There :)

We have addressed as many as we can in our upcoming release, v3.5 which is due out in a few weeks. It will take care of any errors that can be taken care of.

However, there can never be perfect validation, any theme or site you check is going to turn up a lot of errors or warnings.

Thanks!

There is no button to display all your shortcodes in the visual editor, it was there before now it’s gone! I’ve tried in Safari and Chrome to no avail. I can send you an image of my editor.

ThemeFusion

Hey!

Are you using Wordpress 3.9? If so you need to …

1. Use Avada v3.4.3, download it from your Themeforest account.

2. Install the theme update and also update the fusion-core plugin to v1.3.3, you will be prompted to update the plugin also.

3. Once the theme and plugin are updated, clear your browser cache and you should see the icon in visual editor.

If it still does not show after the theme and plugin update, then you most likely have a 3rd party plugin that is causing it. Disable the extra plugins and clear cache to see that it works. You can then contact the plugin author and tell them they need to update their plugin to be compatible with WP 3.9.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Default-user

How do I update the theme when WP doesn’t prompt me to update it?

Their is a big space in between the header and layersliderwp. How can i reduce the layersliderwp contining to fit the homepage search image area

ThemeFusion

There are a few ways to do it, via separator shortcode or page options. If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

claimpt Purchased

hey!!!! one question! when using the fusion mega menu, my column titles are sooo small that i cant read..

any tips? can you guide my please? tahnks

ThemeFusion

Hey!

Go to theme options > menu tab and look for this: http://d.pr/i/9796

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

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