11543 comments found

topsix Purchased

Hello, How to use custom font to all the website. not only for menu and headers

ThemeFusion

Hey!

You can do that with custom CSS. Right now the theme offers the custom font only for headlines and menus. We will be changing this though in a future release.

May I suggest you add this to our new ideas section of our support site? We’re always listening to our users. If you have any feature requests, recommendations or ideas – you can add them to our idea section. Each idea that is submitted can be voted on by other users. This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Avada with your help!

Click Here To Submit Your Idea!

Thank you for choosing Avada!

brulace Purchased

Hello,

How can I add a modal pop up to an image?

The documentation only explains for buttons and links.

Thanks

ThemeFusion

Hey!

You can use the modal text link and insert HTMl for an image. Like below ..

[modal_text_link]<a href="your link here"><img src="image.jpg" alt="image" width="42" height="42" /></a>[modal_text_link]

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi,
I have purchased this theme for my company’s website. I read the Wordpress Licensing Terms & Conditions and it’s stated there that the GNU Licensing page has to be presented (or linked in) in any Wordpress products.
My question is: what I should I put in the Copyright section of my web site? Is “2014 Copyright – [My Company Name]. All Right resaved” sufficient?
Or do i have to display a link to Wordpress, Avada, or Themeforest licensing terms on my website?

Thanks

ThemeFusion

That would be fine,and I would add a Wordpress link to it, you do not need to add Avada or Themeforest. Wordpress alone will suffice.

Thanks!

Default-user

Thanks for your reply. My question is more around do I “have” to put a link to wordpress license or site. I strongly prefer not to if I don’t have to.

ThemeFusion

I would ask on the WP forums to be certain. http://wordpress.org/support/

My understanding is that you need to, but I could be wrong.

I am getting a blank menu name when I am on the third sub-level of that particular page. WHY?

ThemeFusion

Hey!

Not sure, we would need to see it. My first guess is you may have a blank menu item setup in menus section, so check there. If not please signup and post on our forum so we can take a look.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

mkenas Purchased

how can i add a Google Font that isn’t listed in the theme? i have just try to edit admin/functions/functions.options.php and add the font to $google_fonts array.now its appear in the list but not work ! i also change font-family type in style.css but its not work for me please note that i use the RTL and Arabic language regards

ThemeFusion

Hey!

I assume that is an early access font? Check out this post from our support center

http://theme-fusion.com/knowledgebase/how-to-use-google-early-access-fonts/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Default-user
mkenas Purchased

Thank you friends that is right it was an early access font, actually i solve it by editing the style.css and import the font to the header Thanks

ThemeFusion

You are most welcome!

Tried creating an account with http://theme-fusion.com/support/ It didnt work.. Trying to install theme and get this Cheatin’ uh? Error.

All of the google results said to contact theme provider

ThemeFusion

Hey :)

Did you follow these steps when creating your support account? http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

If so, please email me your purchase code so I can look it up. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.

http://themeforest.net/user/ThemeFusion

Thanks!

How could I start using the theme?

ThemeFusion

Hey!

You first need to install it via Wordrpess. I would recommend checking out our video tutorials and docs on how to install, as well as use all parts of the theme.

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi guys, I need to place banner ads in different places of my website, how can i do it or is there a wordpress plugin to work well with avada, wich one do you recommend. Thanks.

ThemeFusion

Hey!

If using header 4, you can insert a banner in the header section via theme options > header tab.

For placing banners anywhere in the page or post content area, you can insert an image as you would any other image.

For placing ads in a sidebar widget area or footer or any other widget area, use the text widget and insert the image via HTML, like what gets inserted on a page when you click ADD MEDIA.

There are other plugins out there, all of them are pretty good. WE do not use one specifically so cannot recommend one, but it just depends on what your needs are.

Thanks!

how can i remove the padding from the #main div

ex: #main{ padding-top:55px !important; padding-bottom:40px !important; }

ThemeFusion

Hey!

There are theme options for the top and bottom padding. On the Styling tab under Element Options.

Also, you can set it globally in theme options, or override it per page or post in the page/post options box.

Thanks!

scottmarshall993

Awesome thanks! great theme,great support!

ThemeFusion

You are welcome!

Hi, Really love this theme! So much inside! having a few issues. 1. im trying to make a gallery like this: http://theme-fusion.com/avada/3-column/ in page attributes, the template has been set to “porfolio three column.” when i create a portfolio in the gallery, the images come out as thumbnails, how can i get them to come out like in the link above? also, when i click on an individual picture, (to make a lightbox), i get this message, “Image cannot be loaded. Make sure the path is correct and image exist.” 2 on the blog page, i would like medium pictures with a side bar and no text from the post or the date, author, category, number of comments and read more. how do i remove them?

thank you very much!

ThemeFusion

Hey!

Thanks for the comments!

1. Hmmm I’m not sure what you mean on this one. As long as you have featured images set for each portfolio post, then they will show like this: http://d.pr/i/imZ2 If that is not happening for you please signup and post on our forum so we can take a look.

The error message you get means the images may not be uploaded right. Try to upload them again.

2. If you are using the blog shortcode http://theme-fusion.com/avada-doc/blog-2/using-blog-short-code/ for your blog page, then you can turn off all meta data by selecting meta_all=”no”. or turn them off individually the same way, look in the shortcode generator for the options and generate a new shortcode.

If using the traditional assigned blog page http://theme-fusion.com/avada-doc/blog-2/setting-up-the-blog/, then go to theme options > blog and turn off the meta data there.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi Guys,

Great theme, I need help with something really quick.

I need to make some icons from Font-Awesome bigger, they are in a content box but I cant seem to get it right.

ThemeFusion

Hey!

You will need custom CSS for this. And it depends on which content box layout you are using.

For example, the icon on top woudl be this:

.fusion-content-boxes.content-boxes-icon-on-top .heading .fontawesome-icon {
   font-size: 35px;
}

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

ThemeFusion

Hey!

The issue here is you keep bumping your thread. For the last 36 hours, you have replied to that thread 5 times in a row without allowing us to reply. That is why you have not received an answer.

Response time can take up to 24 hours Mon-Fri but is usually much faster. Our support team answers threads from oldest to newest and each new response resets the time back to 0. When you give a reply, please make sure to wait for our reply. If you send in another before we do, time resets and the thread goes back to the beginning of the que and will take longer.

Just a heads up!

Default-user

poffff. ok :((

ThemeFusion

We’ve replied there, follow up if needed :)

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

hi. i’ve purchased your theme recently and i faced with a problem importing demo content on the website.

Warning: Invalid argument supplied for foreach() in E:\Rooms\u417862\redkenloft-nn.ru\www\wp-content\themes\Avada\framework\plugins\importer\importer.php on line 492 Warning: Invalid argument supplied for foreach() in E:\Rooms\u417862\redkenloft-nn.ru\www\wp-content\themes\Avada\framework\plugins\importer\importer.php on line 502 Warning: Invalid argument supplied for foreach() in E:\Rooms\u417862\redkenloft-nn.ru\www\wp-content\themes\Avada\framework\plugins\importer\importer.php on line 515 Warning: array_filter(): The first argument should be an array in E:\Rooms\u417862\redkenloft-nn.ru\www\wp-content\themes\Avada\framework\plugins\importer\importer.php on line 521 Warning: Invalid argument supplied for foreach() in E:\Rooms\u417862\redkenloft-nn.ru\www\wp-content\themes\Avada\framework\plugins\importer\importer.php on line 533 Warning: rename(E:\Rooms\u417862\redkenloft-nn.ru\www/wp-content/uploads/layerslider/tmp/Avada-Captions-Tall/uploads/portfolio_1.jpg,E:\Rooms\u417862\redkenloft-nn.ru\www/wp-content/uploads/layerslider/Avada-Captions-Tall/portfolio_1.jpg): File exists in E:\Rooms\u417862\redkenloft-nn.ru\www\wp-content\plugins\LayerSlider\classes\class.ls.importutil.php on line 161 Fatal error: Maximum execution time of 30 seconds exceeded in E:\Rooms\u417862\redkenloft-nn.ru\www\wp-includes\class-wp-image-editor-gd.php on line 182

basically this looks like it when i came back to the theme it looks like it was imported partly or smth.

please help me out

ThemeFusion

Hey!

Yes it seems that not everything is importing. This is always a hosting limitation or possible blocking of files. Check out these links at our support center.

See COMMON ISSUES in this post: http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/

Also see this: http://theme-fusion.com/knowledgebase/what-to-do-if-xml-import-fails/

And you can signup at our forum here for further support: http://theme-fusion.com/avada-doc/getting-started/free-forum-support/

Thanks!

How do I add a 4 column portfolio with a sidebar? The page attributes don’t provide you with that option to select.

Thanks!

Default-user

Also- when I select the Revolution Slider for the home page the page goes blank but when I select the other slider options it works… I would like to use the revolution slider can you please offer solution? Thanks again,

ThemeFusion

Hey!

See this post from our support center on how to make a portfolio page with sidebar: http://theme-fusion.com/knowledgebase/how-to-use-a-sidebar-with-portfolio/

Basically its a page option you need to select.

For the rev slider, this is hard to say because it does not happen for us. It could be an issue with your install, or your slider. Export your sliders for sake keeping, then delete the plugin and reinstall.

Also, make a new slider and test that out to see if it happens with that one also. or it could be a 3rd party plugin conflict. If you are using any extra 3rd party plugins that we do not include, try to disable them to see if it fixes it.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

I can’t find the solution i embed the youtube video with this shortcode…

[youtube id=”buwdGlIgzeY” width=”600” height=”400” autoplay=”no” api_params=”“]

now the problem is when this video is finished playing i dont want the related videos shown .. how can i removed that please let me know with details..

ThemeFusion

Hey!

You need to use the api_params option. Open up the generator and check out that field, it can take any of the paramaters that Youtube gives out: http://d.pr/i/g6Uz

You need api_params=”&rel=0” to disable related videos.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

MIcori Purchased

i just bought your wonderful theme great work. my clients need the logo 5 version but without the topheader is there any way to get rid of it ??? thanks sunny greetings corinna

ThemeFusion

Hey :)

Thanks for the purchase! Yes you need to choose “Leave Empty” for the top left and top right section in theme option > header tab, these two options: http://d.pr/i/gid2

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

I am working with your template and am using the PolyLang plugin for switching the language which works fine for everything except the header_contact and header_info values as well as the copyright values? Any suggestions. Been searching all the forms and no luck yet.

ThemeFusion

Hmmm I think we will need to add support for that. Currently we support WPML and qTranslte. Theme options values can’t be changed right now based on per language without WPML. I just asked our lead developer and we will try to put this on our list for our next major version, v3.6

Thanks!

Hi our web site is not working i am already make the updates and is still not working i give you full access to look ok via private

ThemeFusion

Hey!

Can you elaborate for me? What is not working? Are you getting errors?

We can get login info but need to do so on our support forum. If the issue persists, please post this up on our support forum and our support team will take good care of you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

How do you create custom pricing for people who are members or logged in to your website.

ThemeFusion

Hey!

Hmmm you will need a plugin for that, it sounds like you need a membership type plugin.

Thanks!

by
by
by
by
by
by