12420 comments found

Hi, Yesterday I purchased your excellent theme, but I am a beginner Wordpress user and it is too complicate to me. Is not the apropiate theme for my site. Please, let me know the way to get a refund. Sorry for the apologize

Gretting, Enrique Pérez

ThemeFusion

Hey Enrique!

I’m sorry to hear this, have you checked out our documentation and videos? Also our support forum allows you to ask us questions directly. Unfortunately this is a digital product and refunds are not given unless the theme does not work. You can contact Envato support here though: http://support.envato.com/

But I recommend for you to check out our support center which will help you on your way to using the theme,

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….

Thank you, we look forward to serving you!
ThemeFusion Team

Hello, i liked very much this template, but im looking for a theme that haves a easy Backoffice system for the theme, can i see the back-end theme if Avada.

ThemeFusion

Hey!

We do not have a demo for pre purchases, but you can view some of our admin screenshots on our live demo: http://theme-fusion.com/avada/advanced-admin-panel/

Each option is easy to use and understand, organized into sections in theme options. There are also page and post options.

Thanks!

Great theme! I would like to have a website without blog, search and shopping cart. I would like to know if i can turn on or off any Home, Sliders, Headers, Blog, Shop…ect on the navigation menu.

Thanks

Default-user

Please show me how to install the Demo Content without the Commerce. Thanks

Default-user

I’m new with this. If you don’t mind, please provide the video of how to create a new menu. Thanks

ThemeFusion

Hey!

To install demo content without Woo, all you need to do is not have WooCommerce plugin installed and activated.

There is not a video for how to create a menu, but you can follow along in our docs. It explains everything. Here is the direct post: http://theme-fusion.com/avada-doc/header/setting-up-the-menu/

Also, check out all the other sections in our docs here: http://theme-fusion.com/support/documentation/avada-documentation/

And our videos are here: http://theme-fusion.com/support/video-tutorials/avada-videos/

Knowledgebase is here: http://theme-fusion.com/support/knowledgebase/

If you have further questions, please only post on our support forum as that is where we handle theme support. It will be faster for you, Comments here are for pre-slaes and are very limiting for us because we cannot get private login details, or share files with you.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi,

Is it possible to place an MP4 video on the front page, it’s not hosted on youtube or vimeo. We do have Tubepress Pro and Smart Youtube pro if that helps

ThemeFusion

Hey!

You should be able to post the link to it without issue, WP supports video embeds like that. Upload the video and post the link to it.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Do you have a dummy url where I can see BuddyPress in action using this theme?

ThemeFusion

Hey!

Hmm no we do not, there are no added styles for BuddyPress so it will look and act just like the default plugin. You can install it and check it out :) In the future, we may be adding some custom styles to it as we do for bbPress.

Thanks!

Hi, I have a flip book, it’s only showing half of the book in mobiles, the link is here mantraGym.com

But I tried it on Blank Page, it’s working very well in mobiles http://mantragym.com/home-1/ But there are no header and footer in Blank Page. How to add them to Blank Page?

Please help me with this issue and kindly don’t let me to ask the flip book support, as it’s observe the issue is from Avada theme.

I already had the ticket for it through support forum, but it’s not acceptable, why didn’t tell me it can’t be done in your first reply?!

Please give a try to help me out :)

Thanks

Default-user

You know what’s below, you just give the help that save our hell lot time :) make a custom page that allow zooming in mobile!!

<?php // Template Name: Blank Page get_header(); ?> <?php while(have_posts()): the_post(); ?> > <?php the_title(); ?> <?php the_author_posts_link(); ?> <?php the_modified_time( 'c' ); ?> <?php if( ! post_password_required($post->ID) ): ?> <?php global $smof_data; if(!$smof_data[‘featured_images_pages’] && has_post_thumbnail()): ?> <?php the_post_thumbnail(‘full’); ?> <?php endif; ?> <?php endif; // password check ?> <?php the_content(); ?> <?php endwhile; ?> <?php get_footer(); ?>

Default-user

Hi,

The issue is because Avada, the page was set up- no zooming page allowed on mobile. You designed the pages like this. But you set zooming free in Avada Blank Page.

The book works very well in Avada Blank Page in mobile.

We posted our issue to you, already tried few paid flip book, but once they are in mobile, it just shows half of the book.

As Avada is #1 theme, so we are lucky to have a little chance to show the whole book on Blank Page in mobile. But the header and footer are essential for us on the page to have a home page with this book.

Since you would like to help to make the Blank Page with the header and footer to the Child Theme, We are more than happy to pay you for it. We have few sites, at lease 2 sites using Avada. At the moment, I have only 1 license.

Below it’s the php files that we custom by ourselves according some other php file. We are very new to this, no skills, not sure if it works or not, don’t like to mess up the files. So please give a lift!

<?php // Template Name: My Custom Page get_header(); ?> <?php while(have_posts()): the_post(); ?> > <?php the_title(); ?> <?php the_author_posts_link(); ?> <?php the_modified_time( 'c' ); ?> <?php if( ! post_password_required($post->ID) ): ?> <?php global $smof_data; if(!$smof_data[‘featured_images_pages’] && has_post_thumbnail()): ?> <?php the_post_thumbnail(‘full’); ?> <?php endif; ?> <?php endif; // password check ?> <?php the_content(); ?> <?php endif; ?> <?php endif; ?> <?php get_footer(); ?>

<?php endwhile; ?>
ThemeFusion

Hey!

The blank page allows for zooming because it is a blank page, it is not something that we set up specifically or that we disable on other page templates. At this time we cannot take on custom work, but we can recommend using a service like Microlancer, there are many developers who can take on a project like this for a fee.

Thanks!

You guys have to get your act together, seriously. Your “live preview” of the Avada theme still does not reflect all the shortcodes available and listed on theme-fusion.com

- Toggles - Highlight - Lightbox - Menu Anchor

Are but some examples not given an example of in your live preview. It has been like this for many weeks. Your shortcode list on theme-fusion.com also has numerous, numerous errors. Some items are left out, some items are repeated for the same shortcode.

Some shortcodes do not seem to have a class or id markup available while others do, even if it would make complete sense to have it.

This is a flawed theme that needs work with half-implemented features. The header section has incredibly limited options as but one example. Why not allow a widget on header #4 out of the box?

5/10

ThemeFusion

I’m going to be spending some time this week on new shortcode pages for the ones that are missing, like popover and section separator. If you come across issues in the shortcode docs as you stated above, please let me know and I’ll fix them this week. I could not find any and they were all updated on our last major update.

Thanks!

Default-user

Hello,

My apologize for my heated initial post above. I acknowledge I took certain liberties with said elements out of context and some of my concerns are being addressed as you mentioned, which I thank you for. I also agree that I could have stated them a bit more diplomatically. Sometimes one is not at their best @ 3am whilst trying to meet a deadline or two.

If there is a way to edit my post, I would be happy to do so.

I appreciate your forthright and professional reply.

ThemeFusion

No worries at all, been there and done that myself :) I think edits can only be made in first 5 min, but not a worry!

Thank you , appreciate the reply. If you find anything let me know, I’m taking time this week to update our demo shortcode pages with all the new options we’ve added. Although it will probably take me until the end of next week to complete.

Thanks!

Hello, I like the features this theme has. But I was wondering if there was a way for the portfolio to support the a Masonry Style Portfolio like this one.

You can view the portfolio style under Portfolio>Portfolio Masonry Style Four under this theme [remove]

Thanks.

ThemeFusion

Hey!

There is not a masonry layout at this time, but you can use a GRID layout, like this: http://theme-fusion.com/avada/portfolio-grid/

Thanks!

I reinstalled the theme today which is v3.5.2 now, and cleared cache, but still can find shortcode button. Please help.

Default-user

I just updated the Fusion Core plugin and problem solved

ThemeFusion

Yes that will do it, thanks for the follow up!

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

The theme looks great, I have just a question about when I view your demo on mobile, the logo I’m planning to use is mainly light, therefore is it possible to change the header background on the mobile version of the site?

Thanks

ThemeFusion

Hey!

Yes you can change the header background and any other background via theme options.

Thanks!

Can this theme be one page only, where the top menu links to different sections on the one page?

Many thanks!

ThemeFusion

Hey!

Yes it can :) It would be like this: http://theme-fusion.com/avada/one-page-parallax/

Thanks!

magsul Purchased

Hello,

Beautiful theme! I have run into some issues with the woocommerce product: 1. I am using your theme to showcase products. On the display page when using [product_category category=”], the images overlap from gallery and product image. How do i disable that. Is it some kind of error i am experiencing? 2.How do I remove the shopping card and Read More button from product? 3. Also, one of the category the product image (images) go over the text, how can I fix it? thanks

ThemeFusion

Hey!

Hmmm we are not able to reproduce this issue. Are you using the latest Avada with latest Woo Plugin? If not you should update and then check it out.

If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi

I’ve imported the demo content but I can’t find the header example pages. Just what I liked

Regards

ThemeFusion

Hey!

The header sample pages are static pages just to show users what can be done on the demo. The theme only allows one header per site so we can’t inlcude those in demo content. But its easy to remedy, go to theme options > header and select the one you want.

See this in our docs: http://theme-fusion.com/avada-doc/header/header-theme-options/ Also check out the other header items in our docs under the HEADER menu item: http://theme-fusion.com/support/documentation/avada-documentation/

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi there, Does the theme come with a layout editor or a drag and drop option to build websites or is knowledge or coding and so on necessary? Thanks in advance

ThemeFusion

Hey!

Currently we offer a shortcode generator, http://theme-fusion.com/avada/advanced-admin-panel/shortcode-central/

And we are adding a drag and drop page builder i our next major version v3.6 which will be free to anyone who has bought the theme already.

Thanks!

Hi Guys, I don’t know how to add flip boxes with the code generator . Can you help me out please.

ThemeFusion

Hey!

Are you using Avada 3.5 or higher? Once you are, you will see them as an option. Each field has a title and description so you will know what to insert. Check out the “How To Use The Shortcode Generator” video on this page: How To Use The Shortcode Generator

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi, I am need of a wordpress template for a webcomic. What I need is a slider of sorts that has a typical navigation bar that appears in any webcomic for example – ‹‹ ‹‹ First ‹ Prev Next › Last ›› . I noticed in the demo that you have something similar http://theme-fusion.com/avada/aenean-odio-mauris-consectetur-quis/ If the theme does have that feature I would then have to implement the Comic Easel Plugin http://comiceasel.com/ – would you be able to help me implement it for small fee…pleeease :) it’s just knowing what does what and where should be a piece of cake for you.

ThemeFusion

Hey!

Depending on what you want integrated, it may not be any extra work. But if it does involve some custom work, at this time we can recommend using a service like Envato Studio http://studio.envato.com/?utm_source=marketplacefooter&utm_medium=banner&utm_content=logodesign1&utm_campaign=mplacefooter, or Elto. There are a bunch of developers who can take on a small project such as this.

Thanks!

Hello, is it possible to disable the rollover animations when hovering over portfolio thumbnails.

Thanks

ThemeFusion

Yes it is, go t theme options > extras and you can choose several options for image rollovers. Also, take a look in the post options box of each portfolio post, there are image rollover options there as well to override the global theme option.

If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Iam not able to set Mega Main Menu – WordPress Menu Plugin pls help my link is http://appspooltech.com/kadminee

ThemeFusion

Hey!

Hmmm I’m able to see it on the front end top section, I see this: http://d.pr/i/LOx1. For main menu, try to disable our megamenu in theme options > advanced tab. We can take a deeper look at this on our support forum, signup and post a new topic there with the details so we can check it out.

Thanks!

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