10211 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great thanks for the answer. Now it works!! One last question. I can’t import the right google map in de contact page. I just keep getting a map of the states. This is what I have right now: https://maps.google.nl/maps?q=Dorfstra%C3%9Fe+7,+Kaprun,+Austria&hl=en&ie=UTF8&sll=52.212992,5.27937&sspn=6.154475,11.337891&oq=dorfstra%C3%9Fe+7+kaprun&hnear=Dorfstra%C3%9Fe+7,+5710+Kaprun,+Zell+am+See,+Salzburg,+Austria&t=m&z=17 I also had a longer code from google but then it says: url is too long

ThemeFusion

What does your address look like that you are inputting?

It needs to all go on one line, just separate using commas.

Example: New York City, NY

Default-user

Oh it was so simple…. thanks!!!

ThemeFusion

Awesome, that’s what we like to hear ;)

Dont forget to rate our theme for us, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

I have a question about the layerslider, I just can’t get it to work. I haven’t imported the slider settings, but created a new slider based on the settings you provide. However, it doesn’t do anything, there is no delay in the different sublayers, whatever number I fill in in the DealyIn field. Any idea what I’m doing wrong?

Hope you can help me out! Thanks Linda

ThemeFusion

Hi Linda :)

Hmmm, are you able to see your images and content in the preview window of the layer slider settings in your admin section?

Also make sure you have “animateFirstLayer” selected in the top settings.

If that does not work, I would need to see your settings. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL , username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Brazil
  • Has been a member for 1-2 years

Hi, I congratulate you for the wonderful theme. My doubt is how to configure the number of Footer Widget because the topic has 4 and I need only 3. Thank you.

ThemeFusion

Yes you can only have 3 if you want, no problem ;)

We can help you with that if you decide to purchase the theme.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, i bought the Avada wordpress theme, a while ago, but it seems there is a problem with “popular posts” widget of the theme.

For some reason it doesn’t update that widget with the most popular posts. The posts stating as most popular are now posts with much less views than other posts.

Can you tell me how this “popular” ranking is defined ? On views ? Or maybe comments ?

Is there a way to “reset” the counting of the ranking ?

You can look at it on http://www.dailymichael.be

Thank you.

ThemeFusion

Hi There :)

The popular post are controlled by the most comments

We will look into giving a second option for control, I like the page view idea.

Thanks!

  • Has been a member for 1-2 years

Ciao! Mi scuso, ma non conosco l’inglese.. Ho un problema con qtranslate e le categories del portfolio. come faccio a tradurle in Italiano-Inglese? Grazie

Mx

ThemeFusion

Hi :)

We provide the already translated files for Italian. Look in the “language” folder of your downloaded package. Its the “it_IT.mo” and “it_IT.po” files.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello again! Do you know when the LayerSlider plugin will be working on mobiles and ipads?

ThemeFusion

Yes when we release the new update, which will be Avada 2.0. Its coming in a few days and will include the layer slider 3.0 as well as the slider revolution, both are animated sliders that are fully responsive :)

The update is very big with lots of new stuff, when its released, please be sure to read through the READ ME FIRST file at root level for upgrade info.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

thanks for your answer :-) another simple question: how could I insert an image into my post without having the blank space below? Actually, I wanna have the same title styles as you have on your homepage for “Latest from the blog” and “What clients say”. Look at my website here: www.talenvia.com The only way I’ve found for inserting those titles was to insert a slider with a unique slide ( example: sliderhttp://talenvia.com/wp-content/uploads/2012/11/Accès-orientation-scolaire-paris1.png[/slide][/slider] ). Maybe there’s an easier way to do it? Anyway I’ve got a blank space under those titles (which actually are slide images) that I don’t want… Thank you! Have a good weekend!

ThemeFusion

To insert titles with lines, use the class=title, like below. Our new version will also have this as a shortcode.

<div class="title">
<h2>Latest From The Blog</h2>
</div>

Also, if you need any future help, please check out our forum where we can better serve you, and we have other users who are willing to help when we cant get to it right away.

To access our forum, you need to create a free account. To create an account, you need to use 3 things.

1. The same themeforest username that you bought avada with

2. the same email address that is associated with your themeforest username

3. Your purchase code located in the license certificate.

Go to this link below and create a free account.
http://theme-fusion.com/account/create

See this link to find your purchase code
http://theme-fusion.com/how-to-find-purchase-code

When you login, it may take you to a wordpress admin page, simply click the “visit site” and head over to the forum or video tutorials.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Home Page Version

I am curious as to how I set which version of the homepage I am going to be using? In the demo it shows version 1,2 and 3 in the “Home” dropdown, but where in the admin do I actually select which one I want to use? Thanks in advance.

ThemeFusion

Well if you ‘ve imported the XML file then all you need to do is go to the “settings > reading” and select home page 1, 2 or 3 for the “front page”.

if you did not import, then simply create a new page and call it “home”. Then go to our “avada documentation” and find the home page demo code that you want, 1, 2 or 3, then copy the demo code and paste it into the HTML editor. And voila, your’e done besides setting up your sliders.

See the documentation as well on how to setup your sliders, and we have video tutorials on our forum as well. Vivist our forum for further supprot as well.

To access our forum, you need to create a free account. To create an account, you need to use 3 things.

1. The same themeforest username that you bought avada with

2. the same email address that is associated with your themeforest username

3. Your purchase code located in the license certificate.

Go to this link below and create a free account.
http://theme-fusion.com/account/create

See this link to find your purchase code
http://theme-fusion.com/how-to-find-purchase-code

When you login, it may take you to a wordpress admin page, simply click the “visit site” and head over to the forum or video tutorials.

Thanks!

Default-user

Sweet thank you! One more question, I am trying to set up the 1 column portfolio but can’t really figure it out? Can I find the HTML for the example theme anywhere? Also I am wondering how to link to a slide show like the “praesent quis eros” one does on the example.

ThemeFusion

For the portfolio, see our Avada Documentation, it shows you how to setup your portfolio. All you need to do is make a new page, set the portfolio 1-4 column template (whichever one you want) then create portfolio posts in the “portfolio” section of your admin.

What are you trying ot do with the slideshow? Do you want an image in the slideshow to link? Or do you just want to make a slideshow post? See our documentation on that as well, just add more featured images to the post and it will make a slideshow.

If you have further questions, please visit our support forum where we can better serve our users. To access our forum, you need to create a free account. To create an account, you need to use 3 things.

1. The same themeforest username that you bought avada with

2. the same email address that is associated with your themeforest username

3. Your purchase code located in the license certificate.

Go to this link below and create a free account.
http://theme-fusion.com/account/create

See this link to find your purchase code
http://theme-fusion.com/how-to-find-purchase-code

When you login, it may take you to a wordpress admin page, simply click the “visit site” and head over to the forum or video tutorials.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am trying to access the support forums for this theme after purchasing but it is telling me that our purchase key is invalid. Please advise?

ThemeFusion

Just make sure you are using the same Themeforest username and email address that you bought Avada with.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Disregard that message :-)

ThemeFusion

Okie dokie ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

How do I add a logo to a footer widget?

Thank you,

Gene

ThemeFusion

Hi :)

use the “basic text” widget and insert it like below, this is from our demo. You can insert shortcodes as well into the basic text widget, nice and easy!

<p><img src="http://theme-fusion.com/avada/wp-content/uploads/2012/07/logo-footer.gif" alt="" /></p>

<p>Lorem ipsum ex vix illud nonummy, novum tation et his. At vix scriptaset patrioque scribentur, at pro fugit erts verterem molestiae, sed et vivendo ali Lorem ipsum ex vix illud nonummy, novum tation et his. At vix scripta patrioque scribentur...</p>

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Still having problems accessing the support forums. I’ve created a custom sidebar, but have no idea how to position it left of the content. Please advise..

ThemeFusion

Hi :)

For the forum, I see you have an account already setup, one hour ago. When you login, it will take you to the wordpress dashboard, click “themefusion” in the top left corner and hit “visit site” and it takes you to the forum. Or use the link below. Its a wordpress forum so you have a dashboard just like your regular wordpress site.

http://theme-fusion.com/forum/category/5/avada-responsive-multi-purpose-theme

Also, we check forum twice a day, Mon-Fri so keep that in mind since its the start of the weekend.

For your sidebar, you select the sidebar for the page in the page options, and you also select the position of it in the page option. See the screenshot below.

http://i.imgur.com/LCNR4.png

Thanks!

  • Has been a member for 4-5 years
  • Bought between 10 and 49 items

New update this weekend or next week?

I’ve not purchased the theme as I’m waiting for the update, but I’ve been following these forum posts and I’ve got to add, you deserve one big Thank You! The support you’ve provided to the constant and numerous requests for help has been brilliant.

After purchase help is so important to success and you’ve provided it in heaps to the people above. It might not feel like it but iit is noticed and appreciated. (I’m not even a buyer..yet..and even I appreciate your wise words!)

ThemeFusion

Thank you my friend :) We do appreciate you noticing and love to help our users. We do what we can ;)

The update is on its last leg, we went down for 2 days because of the holiday (Thanksgiving) but will be releasing it by Tuesday or Wednesday of next week, and it takes about 12-24 hours to be approved, so you will absolutely see it ready next week (26th-30th)

Thanks again!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ArandaS Purchased

Hi there! I’ve been working on this theme for while and I’d like to know how you did the portfolio option in main menu to be just a heading that displays submenu… I did the same thing but creating a page I don’t really need. I also like to know if there’s possibility to leave a toggle open so that people can have an idea of what they can do.

ThemeFusion

Hi :)

Make a custom URL in the “appearance > menu” section of your admin. Name it whatever you want and put # in the URL filed. That way you have a menu item but it will not link to an unneeded page.

Yes, to have the toggle open, do this … open=”yes”

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

The sider doesn’t seem as tight on my install. There seems to be some “gap” between the background image and the slider surround. Id like everything to match up very tightly and neat like the example you have.

ThemeFusion

The flex or layer slider?

Either way, both of our sliders are 940px x 434px, so if you make them that sixe you will be good. The layer slider is actually 100% width, but the height is what has to be the difference for you.

Make your images 434px tall and it will match

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Yesterday you said what I pasted below. I obtained the developer’s envato username, email address and the purchase code but when u tried to create an account as instructed below it failed with an error message saying that no purchase history was found.

I really don’t want to pay for a second license just to get support and the developer understandably doesn’t want to give me her themeforest password. I would email you the purchase code to make sure that it’s legitimate but I can’t find an email address for you on themeforest and there is none on your support site either. For what it’s worth, my new, Avada-based site is at www.AgeAdvisors.com

Is there any other way solve this problem?

I appreciate your help.

- Tim

So you woudl need to use your developers themeforest username, his email and then the purchase code he gave you. But that shouldn’t be a problem, all that info is public anyway and its only used for our support forum. Your password you create on our forum is strictly your own and is not associated with your developers account in anyway. You just need his username and email. To access our forum, you need to create a free account. To create an account, you need to use 3 things. 1. The same themeforest username that you bought avada with 2. the same email address that is associated with your themeforest username 3. Your purchase code located in the license certificate. Go to this link below and create a free account. http://theme-fusion.com/account/create
ThemeFusion

You dont have to pay for a second license. Email me all that info (username, email. purchase code). Actually email me the “license certificate.txt” that includes the purchase code.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL , username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Italy

Hi I’m going to buy this theme … Is there any video Tutorial …. Is it better to wait your last update or there is no problem to update once I have made the site? thanks

ThemeFusion

Yes we have some video tutorials on our forum (install, XML , layer slider setup) and we will have more coming soon. Our update is coming next week but there its up to you if you wait or buy it now. Theme options will reset on update but those are easy to set back and there will be a lot more options to set at that point. But either way you’re good :)

And we constantly update the theme for our users with new features and requests so its an on-going thing.

Thanks!

  • Bought between 100 and 499 items
  • France
  • Has been a member for 4-5 years

Hi,

I would like to buy WP + matching html template, do you have html ready template also?

Thanks

ThemeFusion

Not at this time, we only have the WP template, but we will have the HTML in the future sometime

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hello,

I’m about to purchase this theme, it looks fantastic. Before I do I have a question.

I have a site I want to build that requires a slider on the homepage, with a right sidebar content area. I then need to take the image from the slider and create a page where the image is at the top (full width) and the content is in a right sidebar format directly beneath it.

Can this be done please?

ThemeFusion

Hi :)

You can have a home page with a sidebar on the left or right, the sidebar will start below the slider. And any other interior page can have a sidebar with large image up top. You can create custom pages like that, no problem.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
meloby Purchased

hi, it works very well until today.. it shows me this: http://innerchamberyoga.com/index.php

and if I try with other theme it works.. help please. urgent

ThemeFusion

You emailed us about this, right? I replied there, lets follow up there. But as I mentioned, the theme files do not change on their own, so either a change was made (maybe a new plugin installed?) or something changed on tour host end. If the site was working correctly one day, and then the next day it stopped working, then something had to change.

Also, that URL you gave works fine for me in Safari, Firefox and Chrome. Is it still down for you?

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