10020 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Slovenia
dapis72 Purchased

Hi

Just a short question. For us, who already purchased Avada, new Update will be regular Upgrade or do we have to buy new license?

Bye the way…Excellent theme.

Regards

ThemeFusion

All updates are 100% FREE !

We try to constantly make improvements and add new features for our users, and all our future updates will be free for anyone who has bought it. All you need to do is visit your downloads tab in your TF account and redownlaod the theme, it will always be tghe latest version there.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’m thinking of purchasing the Avada template but have some questions first. I could not figure out the answers from some of the screenshots you have. Thanks in advance!

1. I only want one animated slide on the home page. Is this possible? 2. How do I eliminate the left/right arrows if there is only one animated slide on the homepage? 3. Can I designate text for a button to be white if I choose a dark color for the background? 4. Do I have to have the bread crumbs? 5. Under the Portfolio examples, how do you easily click back to the “Portfolio Home” page (not the website homepage) 6. Can I (should I) make a child theme from this? I don’t want to loose my design changes when you come out with an upgrade

ThemeFusion

Hi ;)

1. Yes

2. No arrows will show up if you only have one slide, they only show when you more than one slide

3. Yes any color is possible.

4. No, they cna be removed via theme options in our new version

5. Not sure I understand this, users can just hit the back button, or click the top portoflio menu item.

6. Design cahgnes will not be overwritten unless you change the theme files, like the PHP files. Any custom CSS or any images, copy you insert in the admin panels are not overwritten for updates. But if you want, simply use the child theme that we provide with it.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

The purchase code doesn’t work when registering on theme-fusion.net, the site reports this error: No valid purchase codes where found

ThemeFusion

Hi, are you using the same themeforest username and email address that you bought Avada with?

Use “Zingmedia” and the email address on file with that name, then the purchase code.

If you still have trouble, email me that info and I can set it up for you. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL , username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
mikexc82 Purchased

Hi. I am new to WP and recently bought the Avada theme from you. I have 2 questions. 1. How can I change the background color from white? 2. I am trying to design a layer slider on this site and I cannot upload any background pictures. I keep getting an Max Upload message for every picture. Can you help? Thanks!!

ThemeFusion

Hi There :)

FOr the background,its easiest if you use the boxed mode layout. Change it to boxed mode in theme options, then you can easily select a new background color in theme options as well, its on the “appearance” tab in theme options. If you want to use the wide layout and change the background color, its a little more involved since the content will be affected. Post the topic on our forum and we can walk you through it.

For the layer slider, make sure your images are not too big, they should only be as big as you need them, most likely its 940px wide by 400px tall. Check your images in the media section, it tells you how large they are and you can size them down there.

To access our forum, you need to create a free account. To create an account, you need to use 3 things.

1. The same themeforest username that you bought avada with

2. the same email address that is associated with your themeforest username

3. Your purchase code located in the license certificate.

Go to this link below and create a free account.
http://theme-fusion.com/account/create

See this link to find your purchase code
http://theme-fusion.com/how-to-find-purchase-code

When you login, it may take you to a wordpress admin page, simply click the “visit site” and head over to the forum or video tutorials.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can we set right to left on this theme? So text/titles appear right to left?

Thanks.

ThemeFusion

Hi :)

You would need to use a plugin as we do not support RTL out of the box. Do a google search for “RTL Wordpress Plugin” and pick one out.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
innopnc Purchased

Hi I purchased your beautiful avada theme. but I can’t create account in your support forum because my purchase code isn’t available. how can I do? Do I have to send my purchase code to you? please ASAP your response

ThemeFusion

Hi :)

You need to make sure you are using the same themeforest username and email address that you bought the theme with.

So when you set up your account, make sure your username is “innopnc” and your email is the same email address on file here on themeforest. Then use your purchase code that comes in the “license certificate”. If you do that it will work.

Once you set up your account, it may take you to your WP admin section of the forum, simply click on “visit site”.

If you cant get the account made for some reason, email me all that info and I will set it up. Email us from our profile page and include your “license certificate.txt” file that has your purchase code.

Thanks!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

the next and prev side buttons don’t work with the slider. http://homeoftheopenheart.org/

ThemeFusion

You have to have more than one slide set up, they will only show up once you have slides to navigate through. Add a second slide and it will show up.

Also, make sure you have the skin field set to “avada”.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi

I’m looking to purchase your theme as it looks great! When i look at your demo theme on my iPhone it doesn’t appear as responsive? Am i missing something?

Thanks

ThemeFusion

Yes its responsive, I assume you only mean the layer slider is not animated. Right now it uses a fallback image, but the new version has layer slider 3.0 and its fully responsive and we are also including the slider revolution which is responsive. The flex slider is also responsive.

And make sure you are checking the responsive site link,

http://theme-fusion.com/avada/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Are you gues dont` see you write 100 quations and how meny answers do you see? I don`t see anyone. The thame is good but I don`t like the support of the thame.I buy the thame and I have a problem with installation I waitin a lot of hours to get some answers. The thame dosn`t work on my site www.remont-klimatici.com

ThemeFusion

I’m sorry but you are mistaken, this is the first we have ever heard from you, you must of contacted the wrong area. We provide you with the details in your download, its up to you to contact us the correct way.

What are you referring to? 100 quotations and no answers?

We answer comments and threads twice a day. The forum is checked twice a day Mon-Fri and threads do not go older than 24 hours unless its the weekend.

Where have you tried to contact us?

This is the first time I’ve ever heard from you and it was 5 hours ago and I’m already responding back.

If you filled out support through themeforest support ticket system then that is wrong, we do not get those. You have to post a comment ehre as you just did, or post in our forum. And as I said, its the weekend so the forum is only checked once on Saturday.

Please use our forum for support.

See the READ ME FIRST .pdf file in your download for instructions on how to signup and it also gives you the information you need about support and how to contact us.

We give you everything you need, and have video tutorials for install and setup.

ThemeFusion

And I just checked your site and the avada theme is installed. You do not have sliders set up but the theme is running and works fine according to my eyes.

Please make sure to be specific in your questions as to what you need, post on our forum and we will reply.

And be sure to read our docs that we give you, it outlines how to do things.

Default-user

I get my words back.This was my mistake.The thame is work perfectly.

ThemeFusion

Glad to hear that ;)

Check out our forum if you have any further questions.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

When I use the avada skin my background images don’t span the width of the browser window as when I run with no skin. Is there a reason for this?

ThemeFusion

Yes that is how we setup the skin. We did that because most users dont use a really large image that spans the full width, so what ends up happening is the background image will repeat, so we built our skin to not have the image repeat.

But if you upload a large image, then it will show the exact size of the image in the background. What size is the background image you are using?

perfectchoice

1047×434. I’d like to just repeat it if possible. Any way to turn that off?

ThemeFusion

Yes you could use a different skin besides avada.

Did you try do that?

We could also turn off the repeat for the avada skin if that is what you want, but I would need to ask my Muhammad what needs to be changed for that. And if you make the change ot the file, it will revery back when you upgrade. Let me know if that is what you want, or you can sue a different skin that allows for a repeat.

perfectchoice

If we could do turn that off it would be great. The avada skin is perfect but just need that option. Thank you!

ThemeFusion

Sure, below is the answer :)

Edit style.css and Look for
.ls-avada .ls-layer{
 background-repeat:no-repeat;
 background-position:center center;
}

Change

background-repeat:no-repeat 

to

background-repeat:repeat

Thanks!

perfectchoice

Works perfectly. Thanks!

ThemeFusion

Awesome! Don’t forget to rate the theme for us!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

How can I implement the “one click install” system to have exactly the same model as the demo?

Thanks

ThemeFusion

Hi :)

You need to import the XML file to do that. See the instructions in the “avada documentation” folder for how to import the XML file.

We also have video tutorial walk through for installing the theme and importing the XML file on our forum and youtube. See the “READ ME FIRST .pdf” file at root level of your download for instruction on how to sign up at the forum. The youtube link is here, https://www.youtube.com/user/ThemeFusionVideos

Find the install and XML import video. Also, make sure you read through our documentation for stuff like that, and then use our forum if you need support, we check it twice a day Mon-Fri.

And in the docs you will see that the XML import does not include the slider setup, that has to be done separately. But we have videos on that as well and example settings, etc. All that info is in the “avada documentation” folder, check it out there,

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kyler565 Purchased

So i bought this theme . But the help websight says i dont have a valid code!!! AHHHHHHH !!!!! So frustrating ... this is my first website and i really need the help… Im gonna scream soon!! wow i cant belive this is happening right now!!!

ThemeFusion

Please calm down, the purchase code you were given is correct. I just got your email and input it and it worked just fine. I sent you the credentials to login.

Most likely you were not using the same themeforest username and email as the directions say to do.

Either way, it works and I sent you an email back. Please be patient in the forum, if you post a new topic, we answer them from oldest to newest.

Thanks ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kyler565 Purchased

my email is kyler565@gmail.com what should i do?

ThemeFusion

See your email, the code is correct and I set it up for you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars

Sorry I am posting a Support Question Here but I need a Quick Reply (Urgent Client Delivery Required)

The Slider is not working in IE and Firefox, it is showing fine in Chrome or I must have done something wrong, Please Help Me http://e-xposure.com/ebookservices/

BTW

This theme is the Best theme I have ever Bought, Excellent Features and very easy to configure

Thanks :) Great Work

ThemeFusion

Thanks for the kudos ;)

Its hard to say what is wrong with it without seeing the settings, can you email me your admin info? My first recommendation would be to remove the position: absolute if you have it in there.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL , username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
webley Purchased

Hi,

Right now I can’t use button short code within column partition(1/2, 1/3, 2/3 etc.,) short code.

Can you please advice me, How to use the button short code inside the column short code?

Thanks,

ThemeFusion

Hi :)

Are you only using a button inside the columns? Below is for the one-fourth column, but all columns would be the same, just wrap the column shortcode around your ohter content.


[one_fourth last="no"]
[button color="green" size="large" gradient1="" gradient2="" link="" target=""]Text here[/button]
[/one_fourth]

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just purchased this theme and tried installing it but getting this error message:

Installing Theme from uploaded file: ._Avada.zip Unpacking the package…

The package could not be installed. PCLZIP _ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Please tell me what I did wrong.

ThemeFusion

Hi :)

Are you only uploading the “avada.zip” file via wordpress? And that is the error its giving?

The next step would be to upload it via FTP . See our docs for directions on how to do that. Basically uou just unzip the theme folder and copy that folder (Avada) into your themes folder via FTP .

Let me know if you are able to do that, it will work via FTP .

If you cant get it, email us your FTP and WP login info. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Thanks, problem solved. It looks great on my iPhone now. Will purchase later.

Great job by the way!

ThemeFusion

Wonderful, thanks ;)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, where is the demo to see the site on a mobile phone?

ThemeFusion

Its below, you can also scan the QR code on the item page, or remove the top frame by hitting the “X” when on the live preview.

http://theme-fusion.com/avada/
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello Theme Fusion!

When you plan to release the upgrade with multiple portfolios?

i can’t wait to purchase this great theme.

Thank you in advance.

ThemeFusion

Right now you can have multiple portfolios, you can only use one filter set. But the new update will allow for custom filter sets per portfolio.

Its coming this week!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ArandaS Purchased

Hi there!

First of all, thanks for your last answer.

Now, I’d like to know if you know any plugin that helps me to display a popup form when a button is click in some page, taking into account that this button will be repeated on some pages.

Thanks!

ThemeFusion

Hmm, I dont recall one off hand that would do that, but I’m sure there is one out there. do a google search and see what you find, I imagine there are multiple.

Here is one I found … http://wordpress.org/extend/plugins/popup-contact-form/

Thanks!

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