8964 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
misssiss Purchased

Hello,

I need to post a new topic in your forum, but I can not seem to find where this is done. I have logged in and the website has taken me to your wordpress dashboard, what do I do from there?

ThemeFusion

Hi :)

in the top left corner you will see “ThemeFusion”. Mouse over that and a drop down menu appears, click on “Visit Site”.

its just like any other wordpress site, its a wordpress forum.

Once at the site, head to the avada forum here …

http://theme-fusion.com/forum/category/5/avada-responsive-multi-purpose-theme

I’ve see threads posted there by your username before?

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

hello, I am wondering if you can turn off the slider? Thanks.

ThemeFusion

Yes, in the “Page Options” you can select “no slider” to show.

Open up the page you want to edit and scroll down to the page options, then select no slider.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi, the theme installed great, however, when using sub menu names that are long such as “long menu name here” in length.

Its not working properly, its wrapping but overlaying the next menu.

How or where in code can i fix that?

ThemeFusion

We can fix this for you, visit our forum and post this a new topic. Please post your URL as well so they can inspect the site and give you the CSS you will need to make the change.

See the READ ME FIRST file of your download to get instruction on how to signup at the forum.

You can also post the URL here and I can see if I can inspect it, if not our developers will be able to do it on the forum. We try to handle all support such as this there, its easier for the user and us to check things, and other users help and threads are searchable for answers.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
yetle99 Purchased

Hi Can you tell me why there would be an image of a paperclip on my FAQ ’s? I can’t find where to remove it… labs.liiine.us

ThemeFusion

That is weird, our theme does not include that paperclip.

What edits have you made? Any extra plugins you are using?

Default-user
yetle99 Purchased

I added one plugin, but this was the case before adding it. So I highly doubt it is affecting it. The only edits I’ve made were positioning and coloring changes for existing elements… really weird

ThemeFusion

Yeah this is weird, as I said that clip image is not included in the code or design. Strange!

I would like to take a look at your admin section. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL , username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • United States

I like the Avada template very much. I am having one issue with the ability to set featured images, or actually to access any media library images via the visual interface.

When I click “set featured image” on a post, it will launch the window that prompts you to upload from your hard drive, choose from the media library, etc. When I select “media library” it should show thumbnails and filenames and a link that says “show” to reveal the details and options for the image.

Instead, there is no thumbnail, and clicking the “show” link does nothing.

I traced the problem to the Woo Slider plugin. When I deactivate it, the problem described above goes away. When I reactivate the plugin, the problem returns.

Any suggestions for how I can use the Woo Slider w/o having this issue?

Thanks for any advice you can give me.

ThemeFusion

Hi David!

Thanks for the detailed info, that helps us :)

This is weird, and we have not heard of this happening with that plugin. What version of the Avada do you have? And what version of the plugin do you have?

Have you tried to delete the plugin then reinstall it? I prefer to do that via FTP . I would try that and see if it helps.

Let me know what transpires, we can always look into it further with your admin info.

Thanks!

  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi Everyone! Avada 2.0 is Here!

If you are updating, please read the “READ ME FIRST ” file at root level of your download, it has very important info about updating

We have new documentation as well and new video tutorials, all of that is in the new package you can download.

And as always, please use our forum for support!

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain
manbago Purchased

WOW !! We are downloading the new version just now.

Just one question, will Avada be ready for Wordpress 3.5 when it is released next week?

Thank you very much for your hard work!

ThemeFusion

Thanks for the comments :)

We will make sure its 3.5 ready, although it may not happen right when 3.5 is released. But we will certainly do it.

Thanks, ne suer to read the READ ME FIRST file in your download when updating.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Is it possible to use the Woocommerce plugin with your theme? Very nice theme.

ThemeFusion

Yes other users have successfully used WooCommerce with the theme. You will need to style some things after installing the plugin but other users have used it with no issues

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
daveralph Purchased

Can i just say what an amazing job that you have done on the update, so many more options!! Thanks so much great work!

ThemeFusion

Thanks so much!

We worked very hard on it, and have listened to our users and added a lot of their requests. Its been a long time coming but we are very happy with it.

Please dont forget to rate the theme for us!

Thanks again :)

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Nice theme.

1. Would it be possible to have a full width 100% wide or say around 1920px wide image added in the slider?

2. Could the Google map be inserted/coded to show at 100% width where the slider is placed?

3. Could we add larger logo image if need be?

thanks.

ThemeFusion

Hi :)

Yes the sliders can be 100% full width, our demo shows them that way on the home page. You can make the sliders any size you want.

Yes we can assist you with making the google map 100%, that will just take a little CSS to change.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Love your theme!

I have been through probably a 100+ over the past couple days, and it looks like this is the best fit for my brand. LOVE all the functionality displayed in demo (couldn’t find 1 theme out of 100 that had this much – you guys rock!)

Q. I’ll need to reduce padding (or margin, or line space) for a lot of elements to make the page tighter (more compact). Is this something you’ll be able to support???

Requirement 1: reduce space below below Title/Header of an element by 50% so the content is closer to the header. Example page with elements that would need 50% of space reduced below titles/header – http://tinyurl.com/92c2clr.

Requirement 2: reduce space between elements on different rows by XX px or % (tbd). Objective: make overall content on page ‘tighter’ between rows.

Requirement 3: reduce space below the bar (with title and breadcrumb) by XX px (tbd). Objecvtive: enable full page width image to fit ‘tightly’ below the bar with nil/no whitespace.

If you can support the above 3 scenarios I’ll gladly buy your theme immediately. :)

THX , Mary C.

ThemeFusion

Hi, thanks for the comments ;)

Yes we can help you reduce padding, margin, etc. We have a dedicated support forum where we can assist you with that.

1. The links you gave do not open, they shows as 404 pages. But yes we can reduce the space on elements, no problem

2. Columns widths are a little different, they work on %’s since the theme is responsive. It can be adjusted though.

3. yes we can reduce that space.

Thanks Mary!

Default-user
MCava Purchased

Thx for the fast response!

I purchased just now and tried to create an account in the Theme Fusion forum but it did not recognize the purchase code. How do you want to proceed?

Following are the same requests as above, noted in a screenshot with more specific notes – http://em3.biz/wp-content/uploads/2012/11/Avada-customizations-v1.png

I’m very excited about getting started and hope this first set of customization’s goes smoothly :).

Thx, Mary C.

ThemeFusion

Thanks for the purchase!

Make sure you are using the same Themeforest username and email that you ought avada with.

So use MCava for username and the same email you have on file. You can email me at the link below and I can set it up for you. Email box is on the right hand side of the below link, email me your purchase code as well.

I’ll get it setup for you. Thanks!

http://themeforest.net/user/ThemeFusion
  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
vvebsta Purchased

I installed the V2 update but I can’t get any pages to load on my site. What I did was I renamed the old Avada theme folder as “Avada-old” then I installed the new one via FTP . Should that work or do I need to delete everything and do a clean install?

ThemeFusion

Hi :)

Its best to replace the the old theme file. When you rename it, and then install the new one, the new one will not grab the content from the old theme since it has a different name.

If you want to backup the old theme file, grab the “Avada” folder via FTP and copy it to your computer so you have it accessible.

Make sure you rename the old theme back to Avada, then replace the old Avada with the new Avada. That will keep your pages, etc.

But please make sure you read the READ ME FIRST pdf file, it has important info about updating regarding the theme options.

Thanks!

Default-user
vvebsta Purchased

Ok so I renamed the “Avada-old” back to Avada and then I replaced it with the new V2.0 Avada folder via FTP . But I’m still getting the “white screen of death” its not showing any pages on the website. I am not sure what else to do :(

Luckily everything is backed up. Any idea why it isn’t loading the pages?

  • Has been a member for 1-2 years

Anyone else have an issue with creating an account on the support site? Even with my purchase code, it is saying ‘no valid purchase code found.’

Simply trying to figure out how to control/manipulate the ‘recent_posts’ tag, where it will allow me to either a.) display all of the posts, or b.) control the number of recent posts each time the tag is used. Please advise! :)

ThemeFusion

Hi :)

The problem with the support site is you have to have a “purchased” tag on your username, and the username “5thoughtpress” does not show you purchased the Avada theme. Look at the comment from “vvebsta”, it shows “Purchased” tag in the right corner.

The forum works with your themeforest account, it has to verify your purchase in order to make the forum account.

So you have to use the same TF username and email address that bought the theme with, then the purchase code will work.

What account username did you buy Avada with?

Our new update, v2.0 allows the recent posts shortcode to display all posts, or just a certain category. So you can download the latest update from your themeforest account.

Just be sure to read the READ ME FIRST .pdf file that is at root level, it has important info about updating to Avada 2.0 regarding Theme Options.

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
robby00 Purchased

Just purchased!

Been waiting for the update and finally it’s here! Thanks to you guys at ThemeFusion for all your hard work in updating what was already an awesome theme.

Might sound daft but I’m looking forward to slogging through the documentation and watching the videos, trying hard not to jump right in and then blast you helpful people with newbie questions.

Long hours ahead but this is going to be fun!

ThemeFusion

Thanks Robby!

The docs are a great place to start, I spend lots of time making them. And when you watch the videos, be sure to click the HD settings or watch them on youtube in Full screen.

Thanks again! Visit our support forum as well, info is in our docs for signing up.

We’re excited for you ;)

  • Bought between 10 and 49 items
  • Denmark
  • Exclusive Author
  • Has been a member for 3-4 years

EDIT : After a few F5 there was no issue. Please ignore this message.

ThemeFusion

No worries, let us know of we can assist further.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ArandaS Purchased

Hi there! Before I make the update I want to ask if the fiƱle I need to download is in this site.

And what cn I do to make teh search works without showing me images n the results.

thanks!

ThemeFusion

Hi :)

You need to download the new update from your downloads tab on themeforest, it will be the latest 2.0 version.

Please be sure to read the READ ME FIRST file at root level, the new 2.0 has a new theme options control panel so your theme options will reset, its easy to set them back but copy any custom CSS you have entered to you can insert it quickly in the new panel.

Hmmm, for search results, its going to grab images as well. But I imagine our support staff on our forum can assist you with modifying that. Visit the forum and post that as a new topic and they will help you out.

Thanks!

  • Has been a member for 1-2 years

Great the new version is out !! Another Q …. Is it possible to upload an image to the background while keeping it as a wide version so that it covers the entire background below the slider ?

ThemeFusion

Hi :)

Not via theme options, the background images work with the boxed mode. But we can help you modify the CSS to allow for a background image in the wide mode.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
misssiss Purchased

Hello,

I am sorry that I am directing my questions here but I ve been trying to recieve an answer till yesterday morning and I still haven’t received one. I know you are very busy however could you please try to answer when you have time the following -

1. Can anyone tell me how to go about creating something similar to these boxes: http://www.fender.com/products

Does it need to be created in a program such as Photoshop, then sliced, then coded or is there a way to go around it using the Avada design interface? 2.Could you please tell me how to change the font size, background and font color of the dropdown menu. And last one – Could you please tell me how can I direct a page – for example I have a button which directs you to another page with a long table content so for the visitor will be not comfortable to scroll down to the content of the table which he has been directed from the button. My question is – is it possible for me toput someting like a bookmark in that certain part of the table so when the page is redirected to point to the exact place?

I am sorry for the long questions. Please take your time if you need to. Thank you very much in advance

ThemeFusion

Hi THere :)

Please allow 24-36 hours for a response on the forum, its checked twice a day but if there are many threads then it may take 24 -36 hours.

I just checked the forum and your oldest threads are right at 24 hours and are very close to the last one answered. They will be answered in the enxt 10 hours or so, it can take 24-36 hours.

Those boxes will take some code customization since our demo does not show up that way. And it also depends on where you want them to show. And we dont have any images with text directly underneath like that so to ge those boxes it will take more customization than we usually provide. But wait and see what they say on the forum.

For #2, you should update the theme to v2.0, it allows you to easily change the font colors and sizes of all fonts in theme options.

But please read the READ ME FIRST file at root level. The 2.0 version has new theme options and your old theme options will reset. So you need to make note of your settings so you can set it back, and also copy and custom CSS you have entered into a new text file so you can insert it back in the CSS field.

Download new updated from your themefoerst account and read the READ ME FIRST file first. Once you update, you can easily change all those fonts.

To make a button, just use the button shortcode and insert the URL in the “link” portion of the shortcode. Then the button can link to whatever page you specify.

And for the forum, please be patient, it can take up to 24 hours, your two threads I see are only 4 hours old

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
geneburns Purchased

Hi, The “Search” is not working on my Avada website. The Search yields no results.

I’m not sure why this is not working: www.aoh39philly.com

Thank you,

Gene Burns

ThemeFusion

Hi Gene!

By default it only searches blog post in older version of avada, you can change that to search all pages though with the below change.

Delete the following code from functions.php to add search in pages support:

function pyre_SearchFilter($query) {
    if ($query->is_search) {
        $query->set('post_type', 'post');
    }
    return $query;
}
add_filter('pre_get_posts','pyre_SearchFilter');

And our new version searches all pages by default. But if you upgrade, please read the READ ME FIRST file at root level, it uses an entirely new theme options control panel so your theme options will reset when you update. MAke note of your settings and backup and custom CSS you have in the CSS field by copying and pasting it into a new text file.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
geneburns Purchased

Sorry, I forgot to check “send email”

Hi,

The “Search” is not working on my Avada website. The Search yields no results.

I’m not sure why this is not working: www.aoh39philly.com

Thank you,

Gene Burns

ThemeFusion

No problem, see my other response to your first comment, it has the solution there.

Thanks Gene!

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