10557 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

1. I am running 3.5 on my server and 2.0.4 AVADA. I want to upgrade to fix some of the issues that the update addresses and we are seeing. I can send you a screen shot of the plugins and there activation status for you to review. I get the fatal error with the new theme folder and it will crash the admin and the site. It will not allow me to enter either. The errors point to the child theme, (which we are using) and the plugins. I have deactivated the 4 plugins you mention in the READ me file, both before the update => Crash, and left them on for the update=> Crash. So I have not uninstalled them and tried, but I do not want to have to go and find them again and reinstall them if they are not the problem. 2. As a second issue. There is a better Advance Post Type Orders plugin. Why would you integrate these types of plugins when it is easier to have us improve Avada even more by turning off the inferior PTO and using the better APTO plugin? RE: number one here are my errors. Warning: include(/home/loudn1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php) [function.include]: failed to open stream: No such file or directory in /home/loudn1/public_html/wp-content/themes/Avada/functions.php on line 35

Warning: include() [function.include]: Failed opening ’/home/loudn1/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/loudn1/public_html/wp-content/themes/Avada/functions.php on line 35

Fatal error: Call to undefined function layerslider_activation_scripts() in /home/loudn1/public_html/wp-content/themes/Avada/functions.php on line 40

Default-user

Thanks for your reply about the plugin issue. It is interesting that you are required to add plugins into your build? As for the update, should I remove the plugins (ie deinstall or remove from ftp) to see if the site will not crash. Also as another point, in the documents, I do not see the first video. there is space for it, but no video there. Actually just a facebook widget?

ThemeFusion

Yes we are required to do that with plugins now, its not our choice but it does make it easier for us and the user, which is why they have done that.

The video shows up for us, I just checked it. Make sure you are viewing the new v2.0.5 docs.

Also, your FTP info you sent us is not working. Please see your email responses we sent. And lets follow up via email instead of here, it will save us all time to only respond in one spot.

check your email for our responses and reply back. Thanks!

ThemeFusion

Oh one more thing I just realized. When you activate the child theme, you need to move the framework folder from main theme folder to the child theme folder.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi,

I am currently using version 2.0.3 of Avada at the moment.

When i go into Appearance > Theme Options > Contact Options and paste a link into the Google Maps Address section it only seems to display a map of the USA and not a map of the link i want it to display

ThemeFusion

You cant isnert a URL, it has to be a location. I’ve checked this and it works and have had no other reports about this issue.

Let me know, thanks

sohailanjum

resolved, thanks for that, website is shaping up nicely now

ThemeFusion

Wonderful! Very glad to hear it!

Happy your site is coming along, let us know if you need anything else!

Check out our support forum as well, its a better place to get help. See the FREE SUPPORT section of our documentation for info on signing up there.

Thanks again1

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United Kingdom
ThemeFusion

You cant isnert a google map URL, it has to be an actual address. For example if you want London, UK then insert London, United Kingdom into the address field. It cant take a web URL.

If you still have issue with this then I would need to see your admin section to see what is wrong, there is no known issue with this so something is just off with it.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United Kingdom

Also one last query … in version 2.0.3 when adding a button there used to be a space between the text and where the button was added now in version 2.0.5 the space between button placement and text above it has disappeared

ThemeFusion

I see you have resolved this issue from your other post, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United Kingdom

Button spacing issue resolved, just the Google Maps address issue which needs to be addressed

ThemeFusion

You can’t isnert a URL, you need to isnert the actual address, as I posted before. Dont paste the URL of the address.

For example, if you want london, UK, simply insert …

London, United Kingdom

ThemeFusion

And Happy New Year!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Just curious how to get rid of the green banner on the Dashboard page. I have already converted my slider data and yet I still see the big green banner that says: The new version of LayerSlider WP is almost ready!

Is there a way to get rid of that? :)

greatfishmarketing

Happy New Year! Yes, I’m running 2.0.5 and I’m assuming that is LayerSlider 3.6 – don’t see where I can tell which version, but the old plugins were deleted and now the layer sliders are part of the theme…the banner is still there so I’ll email you the login info.

Thanks much!

greatfishmarketing

Sent the login info…I’m also a little puzzled as to why the LayerSlider #2 isn’t working for me. I have it selected in my homepage 3 template, and it is blank on the home page.

ThemeFusion

I’ll reply via email about layer slider, thanks!

If your slider is not showing up, then you must have a missing image or some off settings in Global Settings.

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 2-3 years
ThemeFusion

Hi Kaniel!

The Rev Slider is not actually broken, something is just not working right. What version of WP are you using and what version of the Revolution Slider are you using? You should be using WP 3.5 and Avada v2.0.5. If you are using WP 3.5 and an older version of Avada, then that is what is cuaing the issue. Update the theme.

Also, the Rev. Slider is not our own, we simply buy an extended license for it so we can include it with Avada for our users. If there are ever bugs with it, then the author who made it has to update it then we will include the new version with our Avada update.

The author of the slider is very good about fixing things if they are broke. For example, when WP 3.5 came out, they had to release a new plugin version that was compatible with it.

It looks as if you just need to update Avada so you get the new Rev. Slider plugin. Please read the READ ME FIRST file that comes with your download, specificalyl #5, it has important info about the plugins.

And we are now trying to move all support to our support forum. Its much easier for us to chek things in one place, and the support forum is better for the user as well, its easier to use, easier to repsond and track, is fully searchable and anyone can respond to your thread and help.

See the FREE SUPPORT section of our documentation for info on signing up.

Thanks and Happy New Year!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
mk1990 Purchased

Hey, just having a bit of trouble trying to get the front page slideshow working, do you have a guide to make it work?

ThemeFusion

Yes, we have made video tutorials for each of our sliders.

Open up the “documenation” folder and inside is a “index.html” file, double click that file to open it, then you will see the table of contents there, find the slider setion and read through it and watch the video tutorial for whichever slider you want to use.

That is the best way to learn is the video tutorials.

If you ahve further questions, check out our support forum. See the FREE SUPPORT section of the docs for info on signing up and using it.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
drgdrg Purchased

A question from 9 days ago…

Looking at various pages, there are about 350 lines of added JS at the top of the page. is there any way to have this in an external JS file?

ThemeFusion

Hi :)

Yes I thought I emailed you about this. I was asking our developer and he said its best to leave it the way it is. Its not causing any issues.

Is there a specific reason why you want to do this?

ThemeFusion

Go ahead and email me directly and we can discuss this further.

Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
criscv84 Purchased

Hi,

Can you tell me how can I update the theme? My current version is 1.0.6. My wordpress doen’t says there is updates for this theme…

Thanks!!

ThemeFusion

Hi :)

Themeforest themes do not have auto updates, you always have to check our item page or our support forum for when we release new versions. Then you need to download the theme again from your downloads tab and reinstall it.

Its best to do that via FTP. Download the new theme package from your downloads tab, extract the “avada.zip” file then copy the new folder into your “wp-content > themes” folder and it will ask you to replace the old one. Replace it.

And v2.0 and higher have changed a lot, we use an entirely new theme options panel. Please see the READ ME FIRST.pdf file that is included with your new download. It has very important info about updating, for example, the plugins are now integrated into the theme so a script runs to deactiate the old ones. Check out that file before you udpate, and its always good to backup your current theme folder, and also export and of your slides that you ahve made with the layer slider.

If you ahve further questions, check out our support forum. See the FREE SUPPORT section of the docs for info on signing up and using it.

Thanks!

criscv84
criscv84 Purchased

Thanks for your help! I love the new version! :)

ThemeFusion

Woo Hoo! Thank you for the comments, please dont forget to rate our theme for us!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Valluk Purchased

I have tried to update from 1.xx to the new version. After updating website + admin were 100% blank. Re-installed the older version. All through FTP.

BUT still website is completely gone!!. Please assist asap, since we do not have a site live.

Thanks Valluk

ThemeFusion

Hi Valluk,

No worries, your site is not lost, and is an easy fix.

Did you read the READ ME FIRST file with the new download. It sounds like you still have the old plugins activated, the new theme has integrated plugins and both cant be installed or it will not work.

I would log on via FTP and remove the old plugins from the “wp-content > plugins” folder, then go back to tyour admin and hit refresh.

If you still have issues with it then Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can get this fixed for you.

http://themeforest.net/user/ThemeFusion

thanks!
  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

I was playing around with old v1.0.8 and decided i wanted new features from 2.0.5 for my site. For some reason the short code buttons are not all coming up. Eg. Tagline button and other new ones are not visible. Removed old theme completely, reset options, (changed theme folder name) and they won’t come up. I can use the short codes, but i have to type the full code rather that hit button… Thoughts?

ThemeFusion

Hi :)

How did you udpate the theme? We recommend replacing the current Avada folder via FTP.

It sounds like the new version was not installed properly. I would reinstall it again.

If you still have issues with it then Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can get this fixed for you.

http://themeforest.net/user/ThemeFusion

thanks!
Default-user

Reinstalled and was still weird. Then it just started working… perhaps it was a cached file… Thanks!

ThemeFusion

Yeah it was probably a cache thing. Let us know if it comes back.

Thanks!

  • Bought between 10 and 49 items
  • France
  • Has been a member for 3-4 years

Hello,

I’ve just purchased and installed your theme which seems to be great and powerful !

I nevertheless have a question regarding localization :

I’ve created fr_FR.po and fr_FR.mo files for french with Poedit without any problem, starting with the Avada files provided in the package. I’ve uploaded those two files in /wp-content/themes/Avada/languages (I created the “language” directory beacause it was not created by default at the installation). My wp-config.php file seems to be correcly configured : define(‘WPLANG’, ‘fr_FR’).

The issue is that the theme is still in English, even after reloading cache. (I’m not using any cache plugin).

Did I miss something ?

Thanks for helping me ;-)

ThemeFusion

Hi There :)

Glad you like the theme!

Yes we will add the “language” folder back by default so users do not have to make it. But it sounds like you did all the correct things.

Check this thread for the naming of the files: http://codex.wordpress.org/WordPress_in_Your_Language

If all of that is right, I would need to see this firsthand. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks again! And Happy New Year!

Default-user

Ok, everyting is working. It’s just that I was checking the changes on some text that was not dynamic : I was actually expecting the “learn more >” links on the demo Homepage to turn into French ;-) Thanks anyway for your fast answer !

ThemeFusion

Woo Hoo!

Glad to hear it, thanks for the update. Enjoy the theme!

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years

Hi there, I ‘m interested in your great theme avada. I just recognized something I don’t understand.

When I rezise the browser to a smaller size or look it up on a mobile device the menu changes to a dropdown menu. Is that correct or is there any problem/mistake with the menu?

Thank you! kind regards.

ThemeFusion

Yes that is correct, it has to do that on a mobile screen or it would be very difficult for the user to navigate. All responsive sites do that, its much more user friendly.

You can turn that off by turning off the responsiveness in theme options, that will give you the fixed desktop version on all screens.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I’m new to all of this. I bought the Avada theme. After getting hostgator and WP linked up. I went and uploaded first the parent theme, and then the child theme and later activated the child theme. Yet I get errors. Here are just a few of them

Warning: include(/home/lapdxxx/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php) [function.include]: failed to open stream: No such file or directory in /home/ldf6577/public_html/wp-content/themes/Avada/functions.php on line 35

Warning: include() [function.include]: Failed opening ’/home/lapdxxx/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/LayerSlider/layerslider.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/ldf6577/public_html/wp-content/themes/Avada/functions.php on line 35

Warning: include(/home/lapdxxx/public_html/wp-content/themes/Avada-Child-Theme/framework/plugins/revslider/revslider.php) [function.include]: failed to open stream: No such file or directory in /home/ldf6577/public_html/wp-content/themes/Avada/functions.php on line 51

Please note that I have started fresh. I deleted all the WP pages (Hello World) and Posts. I also deleted the Hello Dolly Plugin. I only have the Akismet (but not active)

On a side note… What do i do with extra files that are on the package? Like the “documentation folder, PSD folder, xml folder, languages folder” that are part of the package.

Thank you for your consideration and Happy New Year. You should have my email on file, if not please let me know.

ThemeFusion

Hi There :)

Happy New Year to you too!

We dont have a way to keep emails on file. It looks like the theme did not install properly. I recommend installing it again.

If the problem continues, then we need to look at it firsthand. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.

http://themeforest.net/user/ThemeFusion

thanks!

ThemeFusion

ok I just checked this out and you need to move framework folder from main theme to child theme folder, that will fix those errors.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

when i click on an image from the blog it is taking me to a page that does not exist and giving me an error? I followed the directions and set the blog up accordingly, any reason as to why this would happen? my site it: new.allotech.com “Our Portfolio” is set up as the blog.. but the images dont link correctly. Any help would be greatly appreciated. Thanks in advance. Theme is awesome!

ThemeFusion

Thanks for the comments!

Sounds like you need to do a permalinks reset. Go to “settings > permalinks” and simply click “save changes” and that will reset the links and fix the issue.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Dstraus Purchased

Hello Avada designers. I just purchased this WP theme and I realize I am in over my head. If anyone can refer me to a designer who works with this theme and I can pay an hourly rate to, please let me know. Thank you.

IF this is not the right place to ask this question then it is only further proof that I am in over my head. Please direct me to the proper location.

-David

Default-user
Dstraus Purchased

Sorry – I just found the video.

Default-user
Dstraus Purchased

Okay – I just wiped my WP files by uninstalling and I reinstalled everything. Your demo indicates that I should see a list of plugins which also need to be installed and which will pop up automatically for me to install. This does not happen. Please advise. Thank you.

ThemeFusion

No that is correct, that video was made when we had to install the plugins manually, in v2.0.5 the plugins are now integrated and no longer need to be installed manually so you are good to go.

If you installed v2.0.5 then you already have the plugins installed, you will see them in the sidebar (layer slider, Revolution Slider, Flex Slider). They are already there and can be used right away.

Thanks and visit our support forum for additional help, see FREE SUPPORT section of our documentation.

Thanks!

  • Bought between 10 and 49 items
  • Bulgaria
  • Has been a member for 1-2 years
tachov Purchased

Hello, how to make custom page? Thank`s.

ThemeFusion

Check out our video tutorials, specifically the one at the link below.

https://www.youtube.com/watch?v=x6URMnti_E8

To make a custom page, simply create a new page, then use any of our shortcodes. Watch the above video and check out our documentation that comes with the theme.

Then visit our support forum for further help, see the FREE SUPPORT section of our documentation for info on signing up for a free support account.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! Beautiful theme! I thinking of where I can find the file to change the responsive menu that came up in my iPhone. I have a language issue there. It starts with “Go to…” Want to change that.

ThemeFusion

Hi :)

You can find that word and translate it in the main.js file located at js/main.js

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
@dstraus above^^ send me an email.. I might be able to help you. parks.holt@gmail.com
ThemeFusion

Thanks Parkerholt :)

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