« See all FAQs for Avada | Responsive Multi-Purpose Theme

How Do I Get Support For Avada?

All Theme Support Is Handled At our Support Center, See The Links Below. Only Pre-Sales Questions Are Handled Here In The Comments

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Click Here To Create An Account & Get Free Support
View Our KnowledgeBase
View Our Online Documentation
View Our Training Videos

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BEFORE YOU POST A NEW TOPIC, PLEASE FOLLOW THE STEPS BELOW

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SCOPE OF SUPPORT

Our support covers getting setup, trouble using any features, and any bug fixes that may arise. Unfortunately we cannot provide support for customizations or 3rd party plugins. If you need help with customizations of your theme then you should enlist the help of a developer.

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SUPPORT SCHEDULE

We try our best to monitor the forums around the clock, however, this is not always possible due to different timezones. We check tickets all throughout the day but reply times can be up to 24 hours Monday-Friday

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Thank you so much and we look forward to serving you!

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