235 comments found

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

due to a high number of request as:

how to set up a page in Magento, or how to link a page, in case of any question about Magento, before you post your question, please check the included User Guide.

Support for our items includes:

  • Fixing bugs and reported issues
  • Responding to problems regarding the item and its features
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
  • Support for Magento: configuration, installation, maintenance etc.

In case of any questions about Magento, please refer to:

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

In product page, I have added multiple images. But the arrow (both forward and backward) under big image disappear. Could you help to solve problem please?

Default-user

Remark – I have enable “Use product scrollbar” but the arrow still missing

Default-user

I solved it. I must add at least 6 images to make the button appear.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Italy

Hello, I need to change font size of main navigation menu, how can I do this? Thank you

ShopShark

Hello, you have to change the css file:

1. Open the file /skin/frontend/default/avanti/css/styles.css

2. Make the changes – line:690

font-size: 21px;

/********** < Navigation */
.nav-container {  }
#nav { margin-bottom: 5px; }
#nav li.level0 { float:left; margin: 0; background: url(http://avanti.shopshark.eu/skin/frontend/default/avanti/images/menu_separator.png) no-repeat left center; padding-left: 14px; }
#nav li.level0 > a { padding: 6px 6px 2px 6px; }
#nav li.level0 > a > span,
#nav li.level0 > p > a > span { font-family: 'SCBGothicDemi'; font-size: 21px; color: #000; }
#nav li.level0.block_li > a > span { cursor: pointer; }

3. Reupload.

4. Clear the CSS cache in Magento and your browser cache.

Best regards, First line Support ShopShark

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there,

I have a question. Is it absolutely necessary to set up a category ID for a “New Products” slider? I have products in different categories and they don’t show up unless I input one of the categories. Would I have to create a category with “new products”? That will beat the purpose of leaving blank the category ID field, won’t it?

Thank you in advance for your help.

ShopShark

Hello,

1. Yes

2. If you create a category “new product”, you can have just 1 category ID in the field but you have to set all the new products also for this category. Probably it’s better to write a script that left these products in the “New Products ” category until their expiration data.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi,

1.Can you tell me how I activate the Mega Menu please. 2. in the default setup of the theme what is the optimum image size for a product image?

ShopShark

Hello,

Mega Menu

1. System -> Configuration

2. Theme Options -> Menu Options

3. Menu Options -> Menu Type -> MegaMenu -> Save Config

For the product images we used: 750×750 px

Default-user

@Shopshark, thanks very much, great theme BTW

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
psabio Purchased

I supose in order to modify the navigation menu I have to access the CSS right? I wanted to do something similar to this: http://i.imgur.com/PToSoEc.jpg

ShopShark

Hello, yes you need to access to the CSS file.

1. Open the file /skin/frontend/default/avanti/css/styles.css

2. Make the changes

3. Reupload.

4. Clear the CSS cache in Magento and your browser cache.

Default-user
psabio Purchased

Thank you for the fast reply.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

why do i loose the images like logo and banners when i save the configuration . i am using the chrome browser with magenbto 1.7.02

ShopShark

Are you sure you have set the right directory permission?.

http://stackoverflow.com/questions/9244596/what-permissions-are-needed-to-run-magento

Note

I’ve seen many instructions for web based software that states that files must be 777 permissions (read/write/execute permissions to all). This may be necessary for some directories but is rarely right for files.

Permissions of 666 (read/write permissions for all) are adequate in these cases (if more strict permissions cannot be set).

777 permissions sets the execute bit on files as well which most web servers don’t (and shouldn’t) require in most cases.

Setting 666 permissions simply says “read and write for all users” which isn’t great either but is more correct.

Default-user

got 500 server error

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I imported my products into Magento, but it has several (a lot) subcategories which are being listed in a single column going all the way down. How do you make them to show up in 3 or 4 different columns or how do you make the subcategories more user friendly.

You can take a look at my website to see what I’m talking about: http:www.thescentworld.com

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

When Avanti 1.3? :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hello! thank’s for your great job i’ve two questions if you can: this is my site in progress http://www.lenafashion.it/;

Question 1 I’would change background color of top header from grey to #FFF i’ve tried to change .header-blue-container in skin/frontend/default/avanti/css but doesn’t works..can u help me?

Question 2 in your demo http://avanti.shopshark.eu/shoes.html on the left you show, under options menu, Manufacturer > Prada etc..ok i would replicate the same thin for my dress shop like “armani”,”dolce gabbana” etc…can you show me how can i do the same on my site with your theme?

ps: your theme support multi language version? i don’t find where is flags to switch language..

we are an italian web agency…if we had need to help for some job can you collaborate? thank’s for your answers… regards andrea

ShopShark

Ciao Andrea, in questo momento stiamo chiudendo, domani ti mando tutte le info di cui hai bisogno.

Per la collaborazione nessun problema, solo che in questo periodo stiamo completando diverse customizzazioni, creando nuovi widgets e preparando alcuni aggiornamenti per Milano e non abbiamo tempo fino alla fine del mese.

Se mi mandi qualche info sulla vostra webagency direttamente a support@shopshark.it rigiro la vs email al management.

Grazie, ciao, Ivan

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, Is there a override.css file being used so that i can make changes to css and not lose them in a update ?

ShopShark

You can add an override.css by adding this line in the layout file:

<action method=”addCss”><stylesheet>css/override.css</stylesheet><params><![CDATA[name=”z_last”]]></params></action>

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Also i don’t see a hover image change on category page in the demo ? thanks

ShopShark

I the demo this option is disabled, but it is available, you can use it in your website if you want it.

  • Has been a member for 0-1 years

Hiya!

After successfully installing Magento and shortly after, the Avanti Theme – I was excited to start off customizing the website. This is done through System > Configuration. However, everytime I try to save the changes, it redirects me to a 403 error page. I deleted my history and cookies several times, so did I clear the cache in the back end.

Any idea what might cause this?

ShopShark

Hello, could have multiple cause, and it’s a server setting issue.

Please send us an email to support@shopshark.it with your admin pwd and we will take a look.

Default-user

Will do, send you an e-mail!

ShopShark

Thanks, right now we are checking your admin panel.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, how to charge the product background color to white instead of grey on Grid view mode? Thank you.

This page ->http://avanti.shopshark.eu/shoes.html?mode=grid

ShopShark

Hello, you need to access to the CSS file.

1. Open the file /skin/frontend/default/avanti/css/styles.css

2. Make the changes in the line n: 950 = background: #eee;

products-grid li.item { background: #eee; float:left; margin: 0 0 4px 4px; position: relative; }

3. Reupload.

4. Clear the CSS cache in Magento and your browser cache.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, how can I edit the text “ESTIMATE SHIPPING AND TAX” on shopping cart page? Thanks.

ShopShark

Probably your official translation does not include this term that you can find inside the Mage catalog

MORE INFO ABOUT TRANSLATIONS

1. How to translate “view cart & checkout”, “continue shopiing” and other template specific terms

- With Filezilla or other FTP client open the folder /app/locale/[your language]/

[your language] is en_US for example or whatever languages you have installed.

- Look for a file ShopShark_ThemeConfig.csv.

If you don’t have such a file in this folder you are probably not using the latest version for your theme. If you have such a file, download it and edit it with a text editor (do not edit it with Excel!).

If you don’t have such a file, download and open the file Mage_Catalog.csv.

For whatever file you have opened, add the following line at the end:

“Continue shopping”,”Translation of continue shopping”

This will translate “Continue shopping” to “Translation of continue shopping”. If you need to add more phrases here use the same format.

- Save the file upload it back to the server then refresh all the cache types in :

System -> Cache Management ->Select All -> Refresh -> Submit.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

When I disabled “Use Product Zoom” the main product image links to a new page (target_blank).

Any solution?

Thank you! Larissa

ShopShark

This will be fixed in the next release

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I also need to add a social media icon for instagram, (as well as ebay). Updating the png social_sprite_n did not accomplish this. Where can I do this?

Thank you again.

ShopShark

Hello, we start to rebuild the new icons for avanti, instagram, ebay, amazon and many other social icons will be added.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how to i link the custom menu. i have created few mega menu but how do i link the main “custom” link on the top.

Default-user

will anyone reply?

ShopShark

You can do that by using jQuery. Send us an email, we will send you the code.

Default-user

have sent you a email…awating your response..!

Default-user

didnt got till now

ShopShark

We sent it to you, please check if you got it.

Default-user

not till now not in my inbox nor in spam

Default-user

got it on my spam!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, i have this error when i tried upload a image in pages or static block

error: error in [unknown object].fireEvent():

event name: open_browser_callback

error message: MediabrowserUtility is not defined

ShopShark

Hello Imran, do you install an extension?.

Our support does not include any support for third party software and plug-ins.

Check the link below, it could help.

http://www.magentomonkeys.com/magento/magento-error-mediabrowserutility-not-defined/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
psabio Purchased

Is it possible to have multiple “Newest Product” slider pointing to different? Basically what I want is to have a slider for new products and replace the information above that has “Best Sellers”, “New”, “Exclusives”. With another slider for other products like Sales and so.

ShopShark

Yes, but a developer should do this customization work for you. It is relatively easy.

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