235 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I still have not received a response for the following error:

When I disabled “Use Product Zoom” the main product image links to a new page (target_blank).

Please let me know how to fix this, thank you!

ShopShark

You can fix this by modifying the .phtml file and adding rel=”prettyPhoto” to the link. Or wait for the next release which will include a fix for that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
I am having a couple issues with the theme and need assistance. When viewed on a cell phone (or shrink your pc browser to a small size) this happens. a) the category description is cut off (the box should expand to fit it, it doesn’t make any sense to just cut off the words) b) the text is over top of the product picture and is unreadable. This isn’t a responsive theme at this point to me as it doesn’t work at mobile size. See picture: http://imgur.com/wueUrRm

I use the mosaic view and have another question, I want to put a category of product on the homepage in grid view, how can I force grid view on that page only? The new product / sale product sliders are too restrictive and don’t allow enough visible content on the homepage for my liking.

Default-user

Can I get a response on this ? And now with 1.8 coming out, is this going to be compatible, and if so when (if changes need to be made?)

ShopShark

1. Most of this issues are caused by the font you use. The original font is smaller and fits in the spaces. The category description will be fixed to expand the containing block in the next release. 2. The grid on the homepage is possible but it should be done by a developer. In the .phtml file there is an if statement which changes the layout. Then you can add a condition check if the page is the homepage to the statement.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how to i enable the stars (rating) ? and have hover effect on the new slider in the home page ?

ShopShark

Stars are only visible if there is approved customer reviews and ratings for this product. In order to enable ratings you need to go in Catalog -> Reviews and Ratings -> Manage Ratings then edit some of the default ratings (Price, Quality, Value) or add new one and enable it for the storeviews you want.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how do i add Additional Information on product page and quick view on category page ?

ShopShark

The additional information on the product page is a static block in CMS -> Static Blocks. The quick view can be enabled/disabled from the Theme Config in System -> Configuration -> Avanti Options. Both of these things are described in the documentation.

Default-user

that’s already fixed because you replayed after 8 days ..and the quick view is not working as it suppose to ..and the layered navigation is not working too.. i am well aware of what things are there in the documentation.. but if the theme doesn’t work who should i ask ?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Shopshark Team!

Just found this theme and have the same question as with your Milano theme… The main navigation bar under the logo disappear if viewing it with a smart phone. Is it possible to change that? This navigation is really important for me.

Waiting for your reply

ShopShark

Hello, we can send you the code for the responsive layout you can apply to make the blocks visible.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi Shopshark Team! Do you planning upate Avanti as in Milano 1.3 Choose between mosaic, 2 and 3 column view for the product list page, with full width pages and Blog included ? If so, I am interested in purchasing a second license.

Waiting for your reply

ShopShark

Yes, this is planned for the next major release, but we still don’t have a date.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
I’ve noticed that “fancybox” is already installed with Avanti. Is there a easy way to make my links open in a new fancybox window? eg: I’d like to a fancybox containg all sizes regarding a product. Thus placing the fancybox class in the product_promo_message CMS block. I already tried something but it doesn’t do the trick. <h2><a class="fancybox-media" href="http://www.youtube.com/watch?v=DBNYwxDZ_pA">Watch this</a></h2>

Your help is very much appreciated

ShopShark

It should be class=”fancybox”. You can also use prettyPhoto by adding rel=”prettyPhoto” to the link.

Default-user

Buon pomeriggio!

Sorry to say. It doesn’t really work. The link just opens the picture in a new window. My guess is that it’s the same problem as with your Milano theme. As you replied to user i2websolution on the Milano support-page. http://themeforest.net/item/milano-responsive-magento-theme-blog-extension/discussion/5210309?page=3

Unfortunately adding theinitialization script to the Head miscellaneous scripts <script type=”text/javascript” charset=”utf-8”> jQuery(document).ready(function(){ jQuery(“a[rel^=’prettyPhoto’]”).prettyPhoto(); }); </script> doesn’t work as well.

If you could take a look, would be appreciated :)

Default-user

Please reply…

ShopShark

Sorry for the delay, i will discuss today with the second line and i will get back to you.

ShopShark

Hello,

Adding this

<script type=”text/javascript” charset=”utf-8”> jQuery(document).ready(function(){ jQuery(“a[rel^=’prettyPhoto’]”).prettyPhoto(); }); </script>

to miscellaneous scripts will enable PrettyPhoto on all pages. Then you still need to add rel=”prettyPhoto” to all links. Please also check the guide of PrettyPhoto here: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/

If the problem is not solved, please send us a link to your website on support@shopshark.eu

Default-user

Mail is bounced. ... tried to deliver your message, but it was rejected by the server for the recipient domain shopshark.eu by mail.shopshark.eu. [217.174.151.2].

The error that the other server returned was: 550 5.1.1 <support@shopshark.eu>: Recipient address rejected: User unknown in virtual alias table.

Default-user

Your 2nd line solution doesn;t work.

As I already stated in my previous reply.

You won’t be able to connect to our website due to the fact it’s hosted on a lab-environment.

Awaiting your reply.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, i was creating my new store since a week ago, and i found your theme so i had to buy it.. When i install the new version of magento and your theme SORPRISE!! all work i had done has gone! i lost all my work.

Anyway i´m ready to start over again but can upload the dummy data it give me aproblem when upload the csv, i followed the instructions as the pdf says but something probably i´m doing wrong because when i upload it it shows:

ategory does not exists in rows: 335, 348, 361, 363, 365, 367, 369, 371, 384, 397, 410, 423 Orphan rows that will be skipped due default row errors in rows: 336, 337, 338, 339, 340, 341, 342, 343, 344, 345, 346, 347, 349, 350, 351, 352, 353, 354, 355, 356, 357, 358, 359, 360, 362, 364, 366, 368, 370, 372, 373, 374, 375, 376, 377, 378, 379, 380, 381, 382, 383, 385, 386, 387, 388, 38

Then when i created new subcategories, i don´t know how to make it looks like your menu, also don´t know how to remove the CUSTOM menu that is added as default with your theme… I´m so sorry to disturb but coudn´t find any solution for it on any of the support pages and i have been researching 2 days now.. :(

Default-user

waiting for an answer.. not on regards to this now.. but on regards to other thigns.

ShopShark

You probably did some other mistake on the installation, there is no way that Avanti destroy your old database since it does not change your database. Avanti is multistore ready, many people are using it for multistores installing it over an already working shop with no problems. Though, you have to have some experience and follow exactly the instructions.

As for the demo data, you probably didn’t created the categories and attributes as described in the import procedure. You have to create the categories manually before to import the products.

You can also wait for the quickinstall which is going to be included in the next release.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is this compatible with Magento V1.8 which has now been released?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

why anyone from the support is not replying ?

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi,

I’m planing to purchase your template but before to do so, I have a couple questions.

1/ Can I have more then one picture by product? 2/ Can I have cross selling item on the product listing page? 3/ Can the template support more then one language?

Thanks You for your response,

Allain

ShopShark

1. Yes. You can have as many as you want. You can have also product video.

2. You can have that on the product page (cross sales with the current product) and on the cart page (upsales with the products in the cart).

3. Yes you can have as many languages/currencies as you want.

alagadic

Thanks for your answer

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, will anyone say anything?? i´m trying to call their phone number with no luck , phone seem to be wrong (i took it from the website) i send a mail and nobody reply and stil awaiting for an answer here on the comment page…

Still alive???

ShopShark

We only provide support here and by email during the work days.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

nobody reply’s…wasted money on this .. theme has got lot of issues…and no one cares to respond.

ShopShark

All of your issues are described in the documentation or are general Magento functions.

  • Has been a member for 0-1 years

Hey Guys,

I have one question. If you go on mobile, go after that on http://avanti.shopshark.eu/shoes.html lets say, go down at last products, and try to change to page 2. You cannot change it because it goes on last product. You will fix that if i buy it? Thank you

ShopShark

Thank you VrumVrum, of course we are going to fix it anyway but not now.

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
vbeaute Purchased

Hi ShopShark Team!

I’m very happy with this template. It works fine and I’ve been tweaking some css to customize it. However, using the default design and titanium color, I can’t find the css line to change the size of the product image on product view page. My products don’t need that big of a visual impact and I rather have more space for product overview.

Please indicate me which css file/line is the one to change the product main picture on the product view page.

Thanks in advance!

ShopShark

Hello, please send an email to support@shopshark.it and i will send you the description.

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team :)

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed. We’ll be back answering queries monday morning.

ShopShark Team :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Did you know when the last version with bug fixes and full compatibility with 1.8 will be available? Thanks in advance.

ShopShark

Hello, we will start working on the new version soon.

  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team

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