247 comments found

cnantais Purchased

Hello,

Only euro and dollar rates are being retrieved

its reading:

Cannot retrieve rate from http://www.webservicex.net/CurrencyConvertor.asmx/ConversionRate?FromCurrency=USD&ToCurrency=AED.

Thanks

ShopShark

Hello, please could you send an email to support@shopshark.it with your admin user + pwd so we can take a look on it. Thank you!

almogweb Purchased

Hi,

Can I buy all Avanti PSD’s?

I only got the homepage in the pack.

Thanks,

Doron

ShopShark

Hello, unfortunately these are the only psd, avanti mainly is build in css.

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team :)

CRMI0408 Purchased

Earlier in the comments you mentioned that the theme had been tested with Magento V 1.8 with no problem, however, the checkout process doesn’t work.

You are unable to proceed past delivery and the status does not work either.

I am assuming (and may be wrong) that this is something to do with the checkout.xml as if you delete and use magento default it works. this, however, isn’t a long term option as it screws up design.

Please advise on a fix ASAP

ShopShark

Hello, I am sorry but nobody wrote that Avanti has been tested with Magento 1.8, the checkout process is an issue inside the Magento 1.8 released, we have already solved the issue only for Milano, Avanti fix will be ready soon.

Default-user
CRMI0408 Purchased

I am sorry but you did…....

direct4crafts PURCHASED 16 days ago Flag Is this compatible with Magento V1.8 which has now been released?

ShopShark ShopShark AUTHOR 10 days ago Flag Yes. An official update is going to be released with few updates, but we already tested the old version and it works with Magento 1.8 with no problems.

ShopShark

Hello, please could you send us the admin + FTP details to support@shopshark.it.

The customer support it’s closed. We’ll be back answering queries Monday morning.

ShopShark Team :)

oisaaco Purchased

Hello!

Inside my Magento release (1.7.0.2), I checked inside the ./app/design/frontend/default/avanti/layout/page.xml

I notice the jQuery version is jquery-1.8.3.min.js

Will the next Avanti update also be utilizing a more recent jQuery version?

ShopShark

jQuery 1.8.3 is the most recent before 1.9 In the 1.9 there was few big changes one of which was that the support for Internet Exporer 6,7 and 8 was dropped. We do not support IE 7 and 8 officially because there are no shadows and few other eyecandys but actually the website is completely usable with those browsers. If we upgrade to jQuery 1.9 or later the checkout process and the slider will stop working completely on IE 7 and 8. There are still a lot of people using IE8 so more likely we will keep the unofficial support for it. You might upgrade the jQuery to a more recent version yourself since all the other libraries are compatible with jQuery 1.9. Don’t expect any performance gain though.

Hope this helps.

Hi,

Do you have an idea when the version for Magento 1.8 will be available?

Regards,

Allain

ShopShark

It is planned for the end of the first week of November.

Hi. I have sent several emails to support@shopshark.it with no response. Please can you respond

ShopShark

Hello, i will investigate and get back to you.

Hi,

i have a question…do you have an idea when the version Magento 1.8 will be available for this template?

Thanks!

Regards,

Pia

ShopShark

Hello, at the end of next week we will have a new Avanti release. Avanti it’s already working for Magento 1.8. We have just complete the fix that solve the cart issue with Magento 1.8. If you need the fix we can just send to you.

Default-user

Hello,

does the template 1.8 version have to be installed or would a patch suffice?

Thanks for your help.

ShopShark

We have already the patch, if you need it send an email to support@shopshark.it. The version will contain just the installation

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

ShopShark Team :)

Hello. I have installed and activated the template, but see none of the changes… Could someone point me in the right direction?

The url is www.fingiftsoaps.com

Thank you in advance.

ShopShark

Hello gemini1922, we can’t access to any website using the link you provide.Please, could you send an email to support@shopshark.it with the admin + ftp.

ShopShark

Hello, we saw your website www.fin “e” giftsoaps.com the “e” was missing. Just send us the access details. Thank you.

live preview is down for this template.

ShopShark

Hello, thank you, everything it seems working perfectly.

The customer support it’s closed. We’ll be back answering queries Monday morning.

ShopShark Team :)

Hi I want to buy this theme. Can you help me then to change something and instal this temple? I already brought another temple last week. but i want to change and buy this.

ShopShark

Hi, thank you for your interest in Avanti theme. Our suggestion is to find a freelance web developer, who can assist with the installation and customization of the product. At the same time we are ready to help with all the technical questions that may occur along with the process.

Hi there, I am on day 3 of setting up my new site. Love the theme.

Small bug? The copyright message says ‘Magento Demo Store’ which i changed in the correct config area to the company name but it will not update on the front end (although the admin area stores the correct name). To check this is Avanti and nothing else, i switched the Theme back to modern temporarily and my new Copywrite name appears. When i return it to Avanti, the Demo Store names returns

Please help. Thanks.

ShopShark

Hi, our suggestion is to check your cache management option and refresh it regularly, as this could be the reason not to see the changes you make.

Default-user

many thanks – you are completely right. I learned a few moments ago that I should turn the cahce off while developing – i didnt think before writing – thanks for the great support

Default-user

*cache

nubinx Purchased

hello shopshark

we need to know:

1-is AVANTI fully compatible with magento 1.8?

2-Come AVANTI with ALL same PRODUCT SAMPLE DATA and image banner of the AVANTI DEMO? (for personal use)

Thank you

ShopShark

Hi, let me answer one by one:

1. At the moment Avanti is not compatible with Magento 1.8, but we are working on it and the next release will support it completely and there will be a quick install version as well.

2. At the moment you could manually import the sample data, but the next release this will be included at the quick install.

Hi Again, I have an issue where the Custom Rewrite is going a bit crazy – starts changing pages by itself. This is happening automatically without me changing any page names. Any advise? Have you had this issue reported before – this is a clean install.

I would send you screenshot but cant upload on this comment form

ShopShark

Hi, could you please send us a screenshot and more detailed explanation of the problem by e-mail, so we can check that out. Our e-mail is support@shopshark.it. As soon as we get the e-mail someone of the team will investigate and get back to you.

when i save the configration it takes me to this page ....admin/system_config/save/section/mygeneral/

and shows that you dont have permission to that page. already done cache clear and file permission aand other things .. not solved yet.

ShopShark

Hi, this a known problem with Magento, but it can be resolved easy – all you need to do is to log out and log in.

Can I ask if this is compatible with Magento 1.8?

ShopShark

Hi, at the moment Avanti is not compatible with Magento 1.8, but we are working on it and the next release will support it completely and there will be a quick install version as well.

Hi I want to buy this theme. Its all updated? Pls advice.

ShopShark

Hi, you are more than welcome to become a part of Avanti family. We provide updates regularly so you can be sure all will be up to date.

Default-user
andstyle Purchased

YES FINALLY I BROUGHT. CAN YOU HELP ME TO INSTALL THIS?

ShopShark

Hi, before installing the Avanti theme make sure your Magento is set-up and running.

Now follow these steps:

1. Upload the contents of Avanti_Premium_Magento_Theme_x_x_x.zip (which you will find in the Avanti package) to the root folder of your Magento installation. You can do this either by using an FTP client (e.g. Filezilla from filezilla-project.org/download.php) or another method provided by your hosting company. The contents of the above file (Avanti_Premium_Magento_Theme_x_x_x.zip) will not overlap with any existing Magento files, though they will be placed inside folders already created by Magento.

2. If you are not logged into your Magento installation admin area, go ahead and log in.

3. Then, refresh the cache by going into System -> Cache Management, then select all Cache Types either by clicking on each checkbox or by clicking on Select All, then select Actions: Refresh and click on Submit.

4. Go to System -> Configuration then on the left menu ShopShark -> Theme Options -> Activate The Avanti Theme. Click on Activate the template. This will import all of the CMS pages and static blocks used by the Avanti theme and set it as the default theme.

5. Repeat Step 3 to refresh the cache again.

That’s all you need to do. Now you can check your website. Also you can find more detailed instructions with images at the documentation, included at the zip file you have already purchased.

Please let us now if you have any issues.

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