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I install Avena Theme watching the tutorial that provides Inmotionhosting.com to install new themes in Prestashop, however when I select it as my website theme goes totally blank. Why can this happen?
When I go back and select the default theme if I view the page. I removed everything that was done to install Avena and install but I went back to the same thing continues to happen. What Happen?
Hello. Please try to start with fresh prestashop and look at our video, how to install Avena theme: http://www.youtube.com/watch?v=hc-qXuO4MhE
Avena already installed but after using it for 3 days, now not leave the bottom part of my page. The image is cut after the logo down.
Hello. Please register in our support and create a ticket and we will try to help you soon. http://support.promokit.eu
Hi there, is your support site down?
It should start to work soon. Please wait. Thank you for understanding.
Your support site is down now. Can we ask support from here instead ?
when will the newest update going to be live ? i checked from support , the newest udpate should be updated in this week
Yes, I want to release it today or tomorrow
Nice template,tell me: What blog module uses?
Thank you for the interest to our theme. We are using pk_blockblog module.
But it is not well suited to mobile. Responsive function is enabled, but not working properly, the menu does not fit, not the slider. Any suggestions?
Thank you very much!
Hello. Please register in our support and create a ticket with description what exactly we should fix. http://support.promokit.eu
Hi! Great theme, but i have little problem.
I have not displayed left or right column (CATALOG,
MANUFACTURER, PRICE Range, SIZE, COLOR )
Tell me please how to enable it?
Hello. Thank you! Just install and configure the module “Layered navigation block”
Great Support ..
i usualy don’t like Prestashop as a cms .
As Web Intergretor i find this template very good & great for Prestashop..
I can’t translate Label of Custom Links in pk_flexmenu to another language. It’s possible?
Marek, I just uploaded the latest update. I did a full 1.2 theme replacement. But its still the old version that shows up. I printed out the new documentation to check. The update I just downloaded does not have the “Coming Soon” and “Social Icons” configuration on the Theme Settings.
Should I be uploading ONLY the update? I assumed if I uploaded the full zip I would have everything. Hasmi
Hello. Sorry for my late reply. I missed your comment. You can find all upadted files into the “update” folder. Just upload all of them to your server. If you ill have further questions please write to our support: http://support.promokit.eu
Hey Marek, first time using prestashop and I ended up using your theme. Very nice!!! Easy to use. Thank you.
I just have one question regarding the FlexMenu: My website does not require a drop down menu. However, where there is no drop down there is a blank bar that appears when you roll over the button. Is there a way for this not to happen?
Hello oweb. Please write to our support and we will fix that. http://support.promokit.eu
Hi I purchased Avena and attempted to install it to Presta, a latest ver.126.96.36.199, automatically by “Import/export a theme” module(ver.2.5).
But somehow when I clicked “Next” button at the page I reached where shown all modules should be installed/disabled, the next page goes totally blank instead of final page(as shown tutorial Youtube video).
I still can see the Avena’s thumbnail to select at Preferences/Themes, but it doesn’t work.
How can I solve this happened???
Hello. Please write to our support http://support.promokit.eu and we will help you soon
Hello Lidbie. Please register in our support and create a ticket and we will help soon. http://support.promokit.eu
Great theme. I noticed that it doesn’t have a newsletter module. Did I miss it or is it intentionally left out?
Hello. Newsletter is a default prestashop module. Try to use search in your back office to find it.
Hi, great theme!!
Which is the name of module maximize image of product? It is very very cool!!
Hello. Thank you for the interest to our theme. It’s not a module, it’s a part of the theme.
Hi! I badly want to use your theme but I wonder if it would be very difficult for me to translate it into spanish and how long would it take. I frankly don’t know… thanks!
Hello. Thank you for the interest to our theme. It’s not too hard, you can do that in your back office, and I think you can translate it less than one hour.
thanks for your theme.
i ‘ve a question, can i diseable the theme setting plugin ?
if not, when i try to use the plugin, i can save my modification.
how can i fix this problem ?
Hello microb14. Please write to our support and we will help you soon: http://support.promokit.eu
thanks, the support doesn’t work :
Sorry for inconvenience
Technical works will take about 12-24 hours
hello. it works now.
Hi there, your support page is down again. After update to your latest version, the single product carousel does not show and the close button on Firefox is still in the wrong location.
Hello. Our support is working now. Please write there and we will help you soon
My flexmenu 1.2.2 it’s different that the tuto video: http://www.youtube.com/watch?v=-Vgl5ArDZ_k#t=30
How can I create a submenu, add images…?
Yes in the video you can see Flex Menu v.1.0 but now there is ver. 1.2
Look at this video http://www.youtube.com/watch?v=IER0GLVDaSM
Glad to help!
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