37 comments found

djres Purchased

how do I add more color swatches?

halothemes

Hi djres,

Thank you for purchasing our template. Could you please send your concern to support@halothemes.com? We will support you ASAP.

Cheers,

Halothemes Team

Hi I love this theme and would like to know if I could buy the html files from you in order to make it work with our custom shopping cart and our cms. Thanks so much!

halothemes

Hi there, we only provide theme source code and PSD files and not HTML files. You could make HTML files from our PSD or upload theme package then save as HTML page, do modification to fit your CMS. Hope that we could help!

Cheers, Halothemes Team

Hi halothemes. I was having a minor problem with some of the javascript. I sent a message out to the support team. If you could take a look at that, I would really appreciate it. This theme is awesome by the way and your customer service is the BEST!!!

Thanks again :-D

halothemes

Hi Mat,

Thank you for your compliments :). We received your email. We will get back to you ASAP.

Have a nice weekend!

Halothemes Team

0neDesign

Hi. I did receive your email but could you check it again. I replied and have not heard back.

Thanks!

halothemes

Hi Mat, we received your email. We are checking the site for you. We will get back to you soon.

Thank you for your patience!

Halothemes Team

Great theme and I’m just about to purchase. But before I do, I just want to check what files do I receive once I purchase? And what is the process for implementing/installing the theme? Many thanks, Sean.

halothemes

Hi Sean,

You will get Shopify theme source, manual guide and Photoshop design files of the theme. We could help you if you have any issue while installing the theme :)

Cheers, Halothemes Team

Hi, pre-purchase question (I’m trying to decide between 2 themes): With the homepage slideshow – can you change the colour of the text over the image within the theme settings? Sometimes my client will have a dark image and need light text, sometimes a light image with dark text over the top. Thanks

Default-user

Thanks for the quick reply – could you please confirm that if you change the text colour over the image in the homepage slider, will the colour change over ALL slider images, or can you choose the colour for EACH image (this is not always included in themes in my experience) – thanks!

halothemes

Hello, we are updating the setting so that you can change the colour and font size of each slide (of course there is also a general setting for all slides with lower priority), we will keep you updated on the work :)

Default-user

that’s great – thank you!

TracyF Purchased

Hi, I love this theme and have a quick question. Would I be able to move the main menu and search to the right of the Logo and cart to top line. I just don’t want so much room above the fold taken by site logo and menus. Hope that makes sense! Appreciate your time.

halothemes

Fantastic! we are really glad to hear that. Please email to support@halothemes.com for the custom CSS.

Many thanks Tracy!

TracyF
TracyF Purchased

Just as a follow up to anyone thinking of purchasing. Do it! Best support I’ve ever had. Did custom work in less than a day and fixed a couple issues to boot along with it. Thanks Simon, you’ve got something special here.

halothemes

Many thanks Tracy, we are really glad that we can help :)

Cheers!!!

I bought this theme and have had the most amazing support from them! I was able to edit it myself mostly but Simon was always prompt and willing to assist me with any small difficulties I encountered. Excellent service and great theme! Thank you halothemes!

halothemes

Thank you so much alicekass! We also love your site, great setup and customisation :)

How do I edit the contact page info?

Default-user

nvm

halothemes

Hello cdrengberg, If you have any questions about our theme. Just let us know (email us at: support@halothemes.com) and we’re happy to help! Thank you so much, HaloThemes Team

I am getting this error “Liquid error: comparison of String with 10 failed” and my wish list doesn’t work.

halothemes

Hello LGPassions, could you send us your store account via support@halothemes.com, please. We’ll check back for you asap. Thank you so much, HaloThemes Team

Hello… I have a pre-sale question.

I really like the look of your theme and would be interested in making some changes. Do you offer customization services for your themes?

Thank you.

halothemes

Hello eve212, Thank you for your interest in our theme. Yes, we also provide custom services & Top notch customer support. Just send us your request via: support@halothemes.com.

Hope to work with you. :) Thank you, HaloThemes Team

Default-user

Fantastic! Thank you for the swift response.

Are you able to insert a video onto the slideshow? Thanks.

halothemes

Hello sean_rainey, This theme doesn’t support this feature, however we can do it for you as custom work.

Thank you for understanding, HaloThemes Team

Hi there, I just added a background image to this theme. I am noticing that there is a white box around my customer area links (login/wishlist/etc), my currency link, and my newsletter area. How can I make these transparent? I tried going through the code for the respective areas but had no luck. Any help is appreciated! Thanks, Lindsay

Default-user

I am also having issues with adding CAD to my currencies. I added it to my list (using CAD) but when I try to use it the currency does not change. Even though I’m in Canada, most of my customers are US based so I set my default to USD. I would still like my canadian folks to view in CAD :)

halothemes

Hi there,

Thank you for your theme purchase. Could you please send your issues and store link to support@halothemes.com? We will support you ASAP.

Thank you. Halothemes Team

Having trouble getting our product images to show on product pages: http://mikelanja.com/products/capri-pant

Please let me know if we’re doing something wrong.

Thanks Charles

Default-user

sent

Default-user

could you also point me in the right direction for changing the font colors for the home slider text?

halothemes

We already sent you an email about the issue and font color of slider text. Thank you.

Hi, I just purchased the theme but I cant install it—It starts to upload, then after a while I get an error message “The Page You’re Looking For Can’t Be Found”

I am uploading the Avenue Shopify Zip Folder

halothemes

Hi there, thank you for your theme purchase. We already sent you an email. Please check your inbox and send us the necessary information. Thank you.

I accidentally just uploaded a instagram icon and removed the small circle default icon that is on the top right corner of this theme. How can I get that icon back?

halothemes

The icon is in the zip file, you could unzip the file and get the icon in “asset” folder. Please send your support request to support@halothemes.com if you have other questions. Thank you.

ash_218 Purchased

When’s the update going live??

halothemes

The update will go live soon today. I’ve already sent you an email for the update version. Thank you.

Default-user
ash_218 Purchased

Got it. Nice one mate.

qaftab Purchased

Where Can i upload product size chart???

halothemes

You just need to select a collection in Homepage section of Theme setting (http://prntscr.com/4wxge0 ). Thank you.

Default-user
qaftab Purchased

Also i want menu like this http://prntscr.com/4wxghu Tell me how can i change this menu?

halothemes

The mega menu structure of Avenues and Gentleman are different, we need to modify the code of the mega menu. Could you please send your Shopify link and account to support@halothemes.com, we will do it for you. Thank you.

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