118 comments found

I would like to get help installing this theme when I purchase it. Do you guys help with that?

JusBusines

This is my first shopfiy theme. I would also like to white label this theme as it is for a client. I would like to remove the demo name through the entire theme. Can you help with that as well?

halothemes

Hi JusBusines, the theme comes with manual guide in detail, you just need 1 minute to install the theme. Also, we are happy to help if you get stuck with it. Thank you, hope that we can work with you!

I would like to get help installing this theme when I purchase it. Do you guys help with that?

halothemes

Hi JusBusines, the theme comes with manual guide in detail, you just need 1 minute to install the theme. Also, we are happy to help if you get stuck with it. Thank you, hope that we can work with you!

We would just like to say that we have purchased both Halo themes and have also paid extra to have some custom changes and they have been great. Always polite, get back to us on time and even with extra changes and problems, they have always fixed everything quickly and on time.

We’re going to be using them a lot more in the future and would highly recommend them to anyone using Shopify.

halothemes

Thank you so much, we are happy to hear that! Cheers!

Without a doubt, the best Shopify theme out there. One question. Is the theme translation-ready for Spanish or would I have to dig into the HTML/CSS to make the translations? Thank you! P.S. The image for the Gentlemen demo isn’t hyperlinked like the other one is.

halothemes

We are glad to hear that. We have plan to integrate Translation-ready to the theme and will do soon but it’s not ready yet. Thank you for your notice for the hyperlink, we will check it now. Cheers!

Default-user

Great! Please notify me when you do!

halothemes

Sure man, will do :)

Engin Purchased

How can we add add more social icon options? (i.e. Pinterest) Thank you.

halothemes

Hi Engin, Thank you for purchasing our theme. Yes it’s possible to add more social icons, could you please send your email to support@halothemes.com? Our support team are glad to assist you. Cheers!

Hello I recently emailed customer service at support@halothemes.com I wanted to make sure you guys got my responses.

halothemes

Hello, we already checked and replied your email, could you please check it for us? Thank you!

perfiktdef

I received it but they were suppose to remove the select option button as well, I emailed them back but it’s still showing up. I wanted to remove it, it’s that button that shows up when you hover over a product.

dirango Purchased

Hello,

Can I also get the video on how to create the Look Book?

Thank you!

halothemes

Hello, we are sorry that we have not created video guide for the lookbook, do you get any difficulty with our Manual Guide? We are happy to explain more, could you please send an email to support@halothemes.com? Thank you!

division Purchased

Hi, Can you tell me if it is possible to have more than 3 columns when using the mega menu?

halothemes

Yes it’s possible but we need to change the layout of the mega menu, could you please send your request (with screenshot of the mega menu you wish) to support@halothemes.com? Our team will check your request and give you our quote. Thank you very much!

Hi, Can someone answer this question for me. I have never used Shopify for ecommerce before. Do I need to open an account with Shopify before I can use this or any other Shopify theme? Thanks

halothemes

Hello, yes you need to create account to use Shopify and Shopify template, it’s very easy and just take 1 minute, could you please have a try? Thank you!

How do I get quick view to work. Right now, when I click on the quick view icon, it does nothing. I can’t find how to fix it in the documentation.

Thanks,

Adam

halothemes

Hi Adam, surely we will help, could you please create staff account for support@halothemes.com? We will check it for you. Thank you!

Hi,

I bought Avenue/Gentlemen Theme yesterday and trying to upload it to shopify but it wont’ upload, I tried different computers and browsers but to no success. I need help in uploading and installing. Whenever I tried to upload it keep showing the revolving wheel and then noting happens even if you wait for hours. Need your kind help asap.

Thanks JH

halothemes

Thank you for purchasing our theme. Could you please unzip the file downloaded from themeforest? Then you will get the right file to upload to your store. Thanks again!

Hello, Are you all going to be updating Gentleman’s theme with ajax layered navigation displaying categories, color, price, brand like the Ella theme?

Thanks Has

halothemes

Hi Has, thank you for your question. We already had plan to do it, with other cool features too. We are trying our best to update features for all our themes. Cheers!

habibrn Purchased

Hello, I need your immediate help with my shop reannafashion.myshopify.com.

I have sent couple of mails and waiting for your response. my request includes a custom change which i am fine with additional charge.

halothemes

Hi Habib, we already checked and replied your email, could you please check it for us? Thank you!

Default-user
habibrn Purchased

Appreciate your response. Thanks for your best support as always. Keep Going :)

Hi,

Can we filter by colors & sizes. I didn’t see an option on the demo website.

Thanks

halothemes

Hello volkansen, thank you for interest in our themes. This feature is unavailable for Avenue. However, we will release this feature in the next future.

Thank you so much, HaloThemes Team

Hi,

Presale question. Just wondering on “Gentleman” – is it possible to remove the “Free Delivery” “Free Returns” etc boxes? As I don’t want them on every single page (Just the front) but if not possible I just want them gone.

Also on the “Avenue” theme – you have a line: FREE SHIPPING WORLDWIDE. NO MINIMUM OURCHASE REQUIRED.

Is it possible to add that into “Gentleman”? Would I be able to do this myself or is it custom work?

Thanks

halothemes

Thank you for your interests in our theme. For blocks on both theme, you could hide it since we have settings in Theme settings. To add new block for each theme, you could do it with some coding or we can do it for you as custom service. Thank you!

I am trying to create a page with multiple columns. However, the columns don’t drop below each other when scaled down to mobile. They just shrink so you have two long columns with really small text. Is there a way to fix this?

Thanks,

Adam

halothemes

Hi Adam, could you please send us the link and some screenshots of the issue? We will check it ASAP for you. Thank you!

division Purchased

Hi, please could you also send me a copy of the guide which explains how to add a lookbook?

halothemes

I’m sure you get our guide, right?

habibrn Purchased

Hello Team,

I have sent a mail to you to request an urgent help with Variant Image. Your immediate response would be greatly appreciated.

Regards Habib

halothemes

We already replied your email about the account, could you please check it for us? Thank you!

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