75 comments found

isaac37 Purchased

Hi. This theme looks really awesome, and I want to purchase this theme badly. But I have couple questions before. (I’m first to Shopify so the questions might sound little dumb. haha)

1. If I were to sell physical goods (clothes, accessories and etc), do I have to buy ‘extended license’? or regular would be fine?

2. How long is the license? If I purchase it once, can I use it forever?

3. What payment options does this theme support? (ex. Paypal, braintree, or etc)

4. For mobile, can I integrate the supported WAP (Web APP) page to app? (for apple store, and google play – I want to make stand alone app which will open WAP page for my site)

Thank you very much for your help in advance!

halothemes

Hello isaac37, could you please email for us via: support@halothemes.com. Thank you for so much. :)

Default-user
isaac37 Purchased

Sure. I just sent the email to above address. Please let me know how I can fix the issue.

Thanks!

halothemes

We checked both inbox and spam folder but don’t get your email :( Could you please resend to sales@halothemes.com? Thank you.

halothemes

Hello prokopienko, Yes. It’s possible and we’ll do it for you as a custom work. Please see the link below for example (based on our Avenue theme): http://www.gelatolane.com/ If you have any questions please email for us at: support@halothemes.com

Thank you so much, HaloThemes Team

Hi, I’m having issues with the owl Jquery. the scroller vertically overlaps over the “other suggested items” horizontal scroller at the bottom. Also it overlaps over the product image on my iphone screen. Sometimes it snaps to normal but mostly it overlaps. (see image example) http://snapify.shopify.com/03-14-5pc3i-otlqb.jpg. another issue is that the product collection takes a really time loading. the images of products are first really large and then they snap back into grid place. How can I resolve this? Thanks a lot :) I’d like to get the website live soon and get these issues resolved before hand. Other than that, good theme :) like it!

K

halothemes

Thank you for your theme purchase. Could you please send the issue with screenshot to support@halothemes.com? Our support team are pleased to resolve your issues!

Thank you! Halothemes Team

Default-user

Haven’t gotten any reply yet after I sent the screenshots. Finding out more problems. Ajax wishlist isnt working???! Shopify is telling me that youre features dont work with shopify…

halothemes

Hi twotheories, it’s strange that we don’t receive the screenshots, could you please resend it to support@halothemes.com? We will resolve the issue for you immediately.

Thank you, Halothemes Team

Best customer service ever ! Best theme I’ve purchased so far , as far as getting help with things and quickly .

halothemes

Thank you very much pilloword! Cheers!!!

Hello,

I’m trying to use the wishlist function. I’m not sure why it’s not working. I have it enable but when I tried to make an account and login and view wishlist it just says

404 Page Not Found

The page you requested does not exist. Click here to continue shopping.

halothemes

Hi kisspriss, thank you for your theme purchase. For the wishlist issue, please follow our guide to create the wistlist page. If you still get issue, please send email to support@halothemes.com, our support team are pleased to help you.

Thank you, Halothemes Team

Default-user

Hey thanks! I did that but now when I actually add an item to the wishlist, the product doesn’t show up in the wishlist.

I’ve already enabled it and the wishlist page is working. But the products don’t show.

halothemes

Could you please send your store link to support@halothemes.com? We will check it for you :)

Hi, Nice theme. Can I still add Shopify widgets to this theme such as a product reviews facility, or an Instagram viewer? Also, are there any differences in this theme to themes I can purchase directly from Shopify? ie: are there different steps to install it or fewer options for customisation? This theme is a LOT cheaper than those sold on Shopify and I wanted to understand why.. Thanks in advance!

halothemes

Hi J9design, thank you for your question. Yes you can add Shopify widgets and app to the theme. The installation will be the same with template from Shopify themestore. Themeforest theme store and Shopify theme store have different aspects to review a theme (layout/design…). Our theme fits well Themeforest aspects and this is why you can see our theme here :)

Thank you, Halothemes Team

Awesome support.

halothemes

Thank you very much!!!

Hi- A client of mine purchased this theme, and I needed to make a few minor tweaks, but the only one that’s giving me an issue is the login/my account bar in the top header. What’s the code I need to choose to move this? Thanks and really cool theme!

halothemes

Hello, could you please send your question to support@halothemes.com? Our support team is pleased to support you. Thank you very much! Halothemes Team.

habibrn Purchased

Hi, I purchased this theme recently and extremely satisfied with it. Great job !!!. However I am stuck with Multi-currency setup. I need the check-out currency to be in INR (Indian Rupees). other currencies required are USD, MYR, EUR. It does not work automatically with new theme upload. I followed shopify university procedure to set it up and it collapsed the mutlti-currency selection field. i had to re-upload the theme. Need your help here. Also do you have a list of color swatch names. My Indian dress products cover every possible color in a spectrum. Thanks for your great support.

halothemes

Hi Habibrn, thank you for your theme purchase. could you please send your question and shopify link to support@halothemes.com? Our support team will check it for you . Thank you very much! Halothemes Team.

How do I remove the light, hover effect for this theme?

halothemes

Hi Skylinegroup, could you please send email to support@halothemes.com? We will send you the guide to remove hover effect, thank you!

Nice Theme!

Any way I can show the Product Name and Price below the thumbnail?

It seems to be quite important for the shoppers to glance at the name and (original and discounted) price at once. Thanks! :)

halothemes

Thank you for your theme purchase. Yes you can enable flat display mode in theme setting to display price and name below the product image. Hope that we were able to help :)

Love this theme!

Thinking about purchasing it. I just wanted to know if the theme includes an option for when you scroll over the image it changes?

halothemes

Hi EAferi,

Thank you for your interests in the theme. Gentleman version has multi images swap feature, you could have a look at the demo: gentleman-demo.myshopify.com. We also provide custom work if you need any special customisation, please just send email to support@halothemes.com, we are pleased to help!

Thank you, Halothemes Team

I bought this theme for my eshop and is AWESOME! Lots of options, easy to work with it, beautiful design… And the support team is incredible, every doubt you got they answer you very fast. I´m not an expert in eshop and everything i can´t solve for myself they did it for me. I only can thank to Envato people for the amazing work, if anytime i got to purchase or recommend a theme, be sure will be you.

halothemes

Thanks JaimeCortes, we are glad that you enjoy our template and support service. Cheers!!!

The theme does lack a few things, like the option to have more more products on one line on the mobile version, but luckily the support is great, and they help you in no time! I am really satisfied with the support that has been given so far.

Thank you halothemes!

halothemes

Thanks twotheories, we are happy to work with you :)

k3mistry Purchased

Hi How to reduce slider height?

halothemes

Hi k3mistry, thank you for your theme purchase. Could you please send your question to support@halothemes.com, our support team are pleased to send you the guide. Thank you!

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