Hi there team halothemes. I have installed this theme and would be interested to get it customized. Can you please share with me your charges.
Hello, could you please forward this message / custom requirements to firstname.lastname@example.org (please included your username on themeforest) and then we will check back for you ASAP.
Thank you so much, HaloThemes Team
I’m trying to purchase this theme and get custom work for it. I emailed support three days ago and have yet to receive a reply
Hello, we are so sorry to keep you waiting. We already have a lot of customers and we cannot response as soon as we can. We will try to respond back for you ASAP. Thank you for your understanding! HaloThemes Team
Thank you for responding! Is there an ETA on responses?
Hello, before I buy, I would like to know can the home page slider support gif and video banner, and can I change the size of the block at the backend( e.g. accessories at demo page)
Hello, we are so sorry to keep you waiting. This theme is not supported the video slider, however we can do it for you as the custom work. If you have any questions, please email us at: email@example.com and we are happy to answers! Thank you so much, HaloThemes Team
Hello, is it possible to make menu floating to upper when scrolling just like in Ella theme?
I am just considering buying this theme.
Hello, we are so sorry to keep you waiting. This theme is not supported the scroll header like ELLA template, however we can do it for you as the custom work. If you have any questions, please email us at: firstname.lastname@example.org and we are happy to answers! Thank you so much, HaloThemes Team
Emailed you y’day. Look forward to your reply.
Can’t see the answer to this in the documentation. how do you add the links under the footer columns? I am talking about the Returns link under the first column in the footer. a simple answer would be enough. thanks
never mind, figured out
How do I hide the vendor on the product page?
Does any one have any idea how to create MEGAMENU just like in the gentleman theme? I am about at my wit’s end trying to figure it out and I just cant get it right!
saying cannot find stylesheet during installation
Hello, please make sure you already have extracted the downloaded package. Thank you so much, HaloThemes Team
Hello I wonder if someone here can help me with a problem I am having with the Gentleman theme. It is a great theme but I just cant get it to work properly. I have contacted Halothemes for help several times but they seem unwilling to want to help me and they keep blaming the problem on my site’s apps. They wont tell me which app, if any, is causing the problem. Their solution is to “contact the app developer for help” In fact, I have deleted all the apps that appear on the site and the problem still exists. It just seems to me that they dont want to help to fix my problem.
So what happens is that when I refresh thepage, the brand slider shows very briefly and then dissapears leaving only the first image image (KABAR). The image swap and product quick view, again show very briefly for one second and then dissapear and stop working. Same for the product image zoom, image variant swap and image gallery slider, they work once for a brief second and then stop working.
I have deleted all the apps that actually work directly on the page and the problems are still not fixed. All of the apps on our admin that are still there do not affect the direct functioning of the website
The website is www.survival-bug-out.com
Hello, please forward this message to email@example.com and we will try to check back for you in the monday morning of next week. Our Customer Service doesn’t working in the weekend. Thank you for your patience! HaloThemes Team
Hello, thank you for getting back to us. As we told with you before, we are supported for the theme issues not the 3rd app issues. Please try to remove this app and retry again. After that, if it still have the troubles, we will fix the store issues.
Thank you for your understanding!
How to change the color of sold out from white to red on the gentleman theme
Hello, could you please forward this message to firstname.lastname@example.org and then we will check back for you ASAP. HaloThemes Team
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