halothemes

halothemes supports this item

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170 comments found.

I need support regarding menu mega issue.

Hi, could you please provide us some screenshots for this issues? Also, please send a email: support@halothemes.com and then we will try to check back for you in the Feb 10th. Because, The Lunar New Year incoming and our Customer Service Dept. doesn’t working until Feb 10th. We are so sorry for about that.

Thank you for your patience and understanding!

Happy Lunar New Year.

HaloThemes Team 

Hi Can you please show me how to remove ‘vendor’ from the product page?

Hi, thank you for contacting us. We will check back and let you know ASAP. Please note: Our Customer Service Dept. doesn’t working in the weekend. We are so sorry for about that. Thank you for your patience and understanding! HaloThemes Team

HI Team

I just wonder if i can set the Detail tab on the product page for the Responsive Fashion & Apparel Shopify Theme. currently these tabs are collapsed and customer have to click on detail tab for viewing details. I just want to Set the Details tab to be opened by default when a customer click on a product to view. can you please give me Css or Code to fix this ?

Best Regards Majid

I sent an email to support over 2 weeks ago and still haven’t no heard back! From reading through other comments, you guys really need to step up your support.

Hi, we are so sorry to keep you waiting. Your requirements are customize works and not based on our theme features. We already have sent you a email. Could you please check! Thank you for your patience, HaloThemes Team

Hello! – Earlier today I reached out via the “Contact Author” function for help with the Shopify Avenue theme (Which I already purchased and installed). How long should I expect to wait before I get a response? I understand it may take you 24 hours or so to respond and that’s fine. I just want to be able to manage my expectations. Should I have contacted customer support through a different way? Please advise. Thank you.

Hi, thank you for contacting us. If you have any questions, please contact us at: support@halothemes.com and we will try to reply back for you ASAP. Thank you very much, HaloThemes Team

Hi, any way to make the menu stay while scrolling on mobile? Thanks

Can anyone help with explaining how to edit the footer columns? I can’t find it in the documentation. I am waiting to hear back from support.

Hello,

I just want to ask you a few questions before buying the template.

1. Is it possible to add a video to the Home slide? 2. Is it possible to change the image of “loading the image” because it looks really bad, with an outer line in white(I can send you a picture if you want). 3. On the products page and when you click on another colour, does it change the image automatically?

Regards

Pre Sales Questions:
1. I am used to working with Wordpress themes, is this Shopify theme more or less difficult to work with?
2. Does demo content come with the theme like in most Wordpress themes?
3. In the demo there is an immediate pop up/mailing list optin…is it possible to have that only appear for new or 1st time customers, or people that have not previously filled in the form?
4. I assume background colors are easily customized?
5. Are there templates in the theme for “About” and “Contact” pages?
6. Is this theme compatible with all Shopify apps/plugins, such as coupons/affiliates/etc?
7. What is your support policy?

Thanks!

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and we will try to reply back for you ASAP. Thank you, HaloThemes Team

jeon303

jeon303 Purchased

Hello. Is multi-language supported in this theme. If not do you recommend any way to support this function in conjunction with this theme? Thanks in advance.

Hi, thank you for purchasing our theme. This theme is not supported multi-language in this time. We are so sorry for about that. Thank you for your understanding! HaloThemes Team

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