229 comments found

When you update your theme will the revolution slider gets updated as well? Or do I need to update revolution slider separately (by purchasing)?

themepunch

Hi,

you can use the “manual update” button in the slider revolution backend, and point on the new downloaded file (unzip it and point on the revslider.zip).

Thanks a lot,

Cheers from your Team @ ThemePunch

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Default-user

Thank you. So the latest revolution slider is always packaged with the latest Averis theme?

themepunch

Hi,

not always the exact latest version but we try to keep it as close to the current version as possible.

Cheers from your Team @ ThemePunch

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Does your contact form need captcha protection? Does it work with RE-CAOTCHA? or this: http://wordpress.org/plugins/really-simple-captcha/ OR can you suggest one? Thanks.

themepunch

Hi,

chances are higher as when using Contact Form 7 with Captcha.

Cheers from your Team @ ThemePunch

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Default-user

Sorry I didn’t understand your response. Let me put it in a different way. Is it necessary to use captcha on the contact forms included with your template?

themepunch

Hi,

there is no yes or no. A captcha lessens the chances for getting spammed but includes a little hurdle for the user. You decide what is more important to you ;) for the form.

Cheers from your Team @ ThemePunch

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What is the best way to update your theme when you release a new version? Is it automatic via admin or manual via FTP? Please advise. Thanks.

themepunch

Hi,

two ways possible: Manual via FTP or with Envato Toolkit: https://github.com/envato/envato-wordpress-toolkit

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Please check my ticket #235168. Thanks.

themepunch

Hi,

thanks a lot for your feedback. We will try to answer you as soon as possible. However all our support and developer staff are on holiday, and we have a higher answer time than usually.

Thanks a lot for your understanding,

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Default-user

Thanks.

themepunch

Your Welcome !

You are planning to release updates the template? On the demo site does not work setting button (left). Also, do not operate buttons of social networks (or rather they disappear). screenshots: http://gyazo.com/acd99f466c6c8f7e077885d0db3ae83f http://gyazo.com/3f9ee1b79260826e4a866a3186011105
themepunch

Hi, will have a look. Thanks.

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Hello, first of all great theme! But…. :)

3rd level menu issue. Is this menu for example: Home-Products-BMW. Is BMW then 3rd or 2nd level? ;)

I also changed the title of the search engine from Search this site to Dutch translation. But is not showing on front.

And what is the code for LinkedIn logo or is this simply not available in this theme.

Please help.

Regards,

Louis

themepunch

Hi,

no sorry we only have a 2-Level Navigation included. Also LinkedIn is not included in the socials too. We put both on the customer wishes list.

Could you contact our support at http://themepunch.ticksy.com about the Search problematic?

Thanks and Cheers from your Team @ ThemePunch

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Hello,

I have just notice a problem with the Slides of this Theme. Look this link the Slides doesn’t work:

http://www.federicomazzulini.com/category/rassegna-stampa/

From the Dashboard on the Slides Menù anything is load if I select a Slides like Slide Blog. Can You fix this problem?

Thanks, Marco

Default-user

I’Have just open a ticket follow your link, but after 24Hour the Ticket doesn’t appear and nobody answer me. Terrible service assistance.

themepunch

Sorry, please notice that there are time differences in the world and also so called weekends and families.

Thank you for your understanding and Cheers from your Team @ ThemePunch

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themepunch

Hi,

I just noticed there is no ticket with a verfied purchase code nor do you have “purchased” badge. Please include the purchase/license code in the ticket you have openend.

Cheers from your Team @ ThemePunch

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P. S.: Please note time differences when awaiting results from the ticket.

Hello,

I am running version 1.5 of your theme and I would like to upgrade-but the slider that is utilized for my version doesn’t look like Rev Slider-it looks like its built in to the theme? Rev Slider doesn’t show up in plugins and it is not listed in the Wordpress admin panel. My main concern is vulnerabilities like the SoakSoak hack. I installed version 1.6 and the rev slider-but my slides were gone-so I reverted back to version 1.5

Please advise. Thank you,

JW

themepunch

Hi,

Averis had a very special, customized version of the RevSlider included. No worries there. It has no vulnerability that appeals to the exploit from February 2014.

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johnworfin

Oh ok-great. Thank you!

themepunch

Your Welcome !

Paulo08 Purchased

Just received this from Bluehost… What can I do?

Your account was found to have the Slider Revolution Premium Plugin. Due to the vulnerability this creates to your website and our servers we strongly recommend that you upgrade this plugin to the most recent version 4.6.5. We also strongly recommend that you update all of your plugins and themes as the Slider Revolution Plugin is included in a number of other themes and plugins. It is strongly recommend you update your WordPress installation(s) to the most current version at this time as well.

  • If the Slider Revolution Premium Plugin is not updated by 28 December 2014 we will be forced to disable the plugin in order to protect our servers from being blacklisted. **
themepunch

Hi,

Bluehost knows that the RevSlider is safe from version 4.2 and up but wants all users to update to the latest version. Since you have purchased the slider you can register the slider and update like any other plugin. See the documentation here: If you face any issue updating the plugin our support staff is there to help @ http://themepunch.ticksy.com

Cheers from your Team @ ThemePunch

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Default-user
Paulo08 Purchased

Hello Thanks for the quick reply. Unfortunately I have to update or they will just turn it off. So…

I have an issue the slider does not show here as purchased so how can I do this? I never purchased it. I tried to use the purchase code of the Averis Theme but it shows Purchase code invalid.

themepunch

Hi,

you can send us a mail and we can send you also the latest version. You can update from older version by overwritting the wp-content/plugins/revslider folder with the unzipped revslider.zip file.

Thanks a lot,

Cheers from your Team @ ThemePunch

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