213 comments found

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 7-8 years

Hi there.

First my gratitude for creating what I think is one of the most robust backend featured themes I have ever come across on the Envato market place. You guys really went above and beyond with this one.

A few buyers and prospects have raised one concern which I think is important considering the stats on users with IE8 .

The text on the slider is very jagged and sometimes cut off completely. Currently as it looks, I would not be able to publish live.

This is occurring on my site(in dev) and your live demo, even on the submitted site from Roxbourne above. IE8 text rendering on slider is abysmal.

I have submitted a ticket via the offical ticket submission site and I will be patient but please give this bug the attention that it needs.

I would be more then happy to rate this product as it rocks overall.

themepunch

Hi ugrinwald!

Thanks a lot for the positive feedback and thanks a lot for the critics! We will definitely have a look at this IE8 issue!

Cheers from your Team @ ThemePunch

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 7-8 years

Hi there. Not critics at all. Just some minor tweaking and constructive feedback. I know you clearly state that IE7 is officially not supported but IE8 should be. Thanks for your reply and should I just hang tight until you notify me of what steps to take to fix this? Please advise.

On another related slider item, my image layers on the slider that have been saved with transparency as png’s(http://urigrinwald.com/vcscanada/luciferousbroadway/wp-content/uploads/2012/07/healthcareproviders.png) look okay when viewed directly in IE8 just like your pngs on the demo version (http://www.themepunch.com/averis/wp-content/uploads/2012/05/woman1.png) but once pulled into the slider there is nasty black matte surround them. How have your pngs been saved that they appear fine in IE8 but mine don’t?.

All your support is much appreciated.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
edwind Purchased

Hi!

How can i show a third level menu in the mainmenu? If i want to show a sub-sub-menu it doesn’t appear? i’ve created a custom menu at “menu’s”.

Thanks in advance.

Gr. Edwin

themepunch

Hi edwind,

Averis does not support 3rd level menus.

Cheers from your Team @ ThemePunch

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello

Really enjoying the theme but had a major issue come up today. The slider seems to be in some sort of loop so instead of pulling the 5 slides as it was this morning it is now pulling the titles over and over again without stopping (and then running down the page). I made no changes to the theme today so not sure why this is setting into a loop.

Please let me know how I can provide WP-Admin access to you so that you can have a look at the site. For the time being the test site we are running is http://bagnatofamily.com/wordpress/

I will turn the slider off of the home page for the time being. I appreciate your earliest possible assistance.

Thanks, TIm

themepunch

Hi Tim,

please create a ticket at http://themepunch.ticksy.com and we will check that! Please include an admin account.

Thanks and cheers from your Team @ ThemePunch

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

I am not able to upload a custom background on different pages. The image popup will not open..any suggestions?

themepunch

Hi rightnowloads,

we had this problem in early versions. You could update to the latest version available @ ThemeForest. If the problem still exists after that or you need help with the update please contact our friendly support at http://themepunch.ticksy.com

Cheers from your Team @ ThemePunch

  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Author had a File in an Envato Bundle
  • Referred between 500 and 999 users
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
  • Bought between 50 and 99 items
+1 more
Update 14/August/2012:
  • Slider JS Update for jQuery 1.8 compability
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

What is the latest with IE fixes? I have a client website that I put up live and they are having the cut off of text in the slider issues that some others are having. What can be done? I need this fixed ASAP Thanks

themepunch

Hi,

thanks a lot for your feedback. Please open a ticket at http://themepunch.ticksy.com and send us a link with some details, so we can check it asap. Since we have midnight right now, we will look on the issue first tomorrow (our time).

Thanks a lot and have a great day,

ThemePunch

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I seem to be having problem on the slider, where can I download the update?

Update 14/August/2012:

Slider JS Update for jQuery 1.8 compability

themepunch

Hi,

please download the update here at ThemeForest. You only have to “redownload ” the file and you will have the latest version.

Thanks a lot and have a great day,

ThemePunch

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
innovas Purchased

I too seem to have an issue with the slider. Does not load at all, either in IE or even in Firefox. Kindly let me know what is the issue. I have updated the template files by downloading the latest version again, but does not solve my problem.

themepunch

Hi,

thanks a lot for your feedback. It can have many reason, so we need to see a link to your site if possible. Please open a ticket at http://themepunch.ticksy.com and send us the link, and wirte some details so we can follow up the issue

Thanks a lot and have a great day,

ThemePunch

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
joekarns Purchased

Hey there, I purchased this theme a couple days ago and it is awesome. One issue though: I imported the XML file to re-create the demo to serve as a starting point and the website loads decently fast overall but the slider is VERY slow to load. I tried it on other browsers and I even installed a second instance of this wordpress site on my other hosting account space (Gator Host vs. Just Host) but both versions are loading really slow (mainly the slider). I also tried deleting all the pages and slides except the main one but the slider is still taking forward to load.

Do you know what might be causing this and/or can you provide any recommendations?

This is my first installation which you can test: http://letspowertheworld.com/evolution2/ and also a second instance on my other hosting account here: http://www.letspowerchicago.com/evolution3/

Your Thoughts?, Thanks! Joe

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
joekarns Purchased

ooooh, I just solved my own question: :) It was the fact that I had one slide with no images and the system apparently calls on “dummyimage.com” to put in filler photos and that was what was taking so long. I removed that slide with no photos and now the slider loads fast.

Nice! Joe

themepunch

Hi joekarns,

perfect! Good work!

If you face any further problems please contact our support at http://ticksy.themepunch.com

Cheers from your Team @ ThemePunch

  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Author had a File in an Envato Bundle
  • Referred between 500 and 999 users
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
  • Bought between 50 and 99 items
+1 more
Update 23/August/2012 V1.3:
  • Added Separate Google Font for Slider Captions (folder functions/escalation_slider_admin)



  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
acaweb Purchased

Fantastic theme! However I am having a huge difficulty. Have installed a NUMBER of ecommerce plugins, from the simplest PayPal shopping cart to eshop. And each time in run into the same problem. The dropdowns (under about us) disappear. Will send an email via the envato link with permissions for you to check it out at your earliest convenience. Have disabled the latest ecommerce plugin (eshop) but really just wanted the simple paypal shopping cart installed.

Thanks- Anita

themepunch

Hi acaweb,

please create a ticket at http://themepunch.ticksy.com and we will figure it out!

Cheers from your Team @ ThemePunch

  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Author had a File in an Envato Bundle
  • Referred between 500 and 999 users
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
  • Bought between 50 and 99 items
+1 more

Optional Update 30/August/2012 V1.4:

  • Stabilized Slider Implementation. If you face a problem with including your slider please update the whole theme or only changed files:
    • archive.php
    • category.php
    • index.php
    • home_page.php
    • portfolio.php
    • portfolio_blogview.php
    • single.php
    • single_portfolio.php
    • functions/theme_shortcodes.php
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi… Nice theme.

I have a pre-purchase question. So this theme is not compatible with Firefox 3 or Safari 4 ??

Also… SEO is important to me and I see you have taken that into account when building this theme. Does the homepage have an H1 ?

Is SEO accomplished with an included plugin or is the theme just coded with SEO in mind?

Also…. is dummy content supplied that looks like the demo?

Lastly, do you have plans to update it for Wordpress 3.4?

Thank you

themepunch

Hi manzdesign,

we did not test FF3 and Safari 4 but it should work there.

The Homepage contains no H1 Tag unless you put in one or more in your WP content.

There are SEO enhancing options included, SEO plugins will work and we had SEO in mind while building it (improvement ideas welcome!).

The Democontent is in the download file. The photos you see in the preview are replaced by Dummy images with the recommended size printed on them.

It works with WP3 .4. Thans for the heads-up, just added that to the item description!

Thanks for your interest and cheers from your Team @ ThemePunch

Default-user

OK thank you. I have another question.

When viewed on a mobile device the buttons underneath the slider, that correspond to each slide, are shrunk vertically – so you cannot see any text.

Is there any way you can fix this ?

I am going to buy a theme and have it down to two finalists lol…

themepunch

Hi manzdesign,

Theme Casting? That would be a hit format on TV :D

As for your question: This is part of the design since this text would be way too small to read. So the theme does not displays it on small screens.

But please note that the text you describe is only a help to navigate through the slides, important content should be transported via captions on the slider!

Cheers from your Team @ ThemePunch

Default-user

Well I bought the theme and installed the dummy content. I think you should include the dummy images in the download file because everytime the theme has to connect to dummyimage.com it takes FOREVER . For instance, when learning to configure the slider – every time I save I’m sittlng there waiting for dummyimage.com

Also….it may be a slight problem with 3.4.1 – I’m not sure

I may have to revert to 3.3.3

But anyway…. I think the theme itself is good. Nice job

One more thing. I like to use child themes by using the standart @import method, so my changes stick when updating the theme. I have created a folder called ‘averischild’ and put my style.css file in there with correct info but it’s not working. Can I use a child theme with this?

themepunch

Manzdesign,

good idea with the dummypics. Will replace that in the next update!

Could you create a ticket at http://themepunch.ticksy.com and we will check out the Child Theme issue together? Would be awesome!

Thanks and Cheers from your Team @ ThemePunch

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
phillPal Purchased

Good afternoon,

I’m having real issues with the sliders not showing on my site, to be honest that was the major reason I bought this theme.

I actually found your theme on a pirated site and came through and bought on here as it is that good! Congrats and hope my issues can be sorted.

I am a mac user with Safari, can you advise if it doesn’t work!

Phill

themepunch

Hi Phil,

first of all thanks a lot for that move! Did you also use the latest update (V1.4)? If not please update to this version. Pirate Sites generally have earlier buggy versions.

If you still face any problems please consult our awesome support at http://themepunch.ticksy.com

Cheers from your Team @ ThemePunch

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

how can i remove the top and bottom padding in the header images css

themepunch

Hi rightnowloads,

not 100% sure which header images you mean but I guess you need to comment the first appearence of the line <div class=”divide50”></div> in the single.php in the “Content” block. Then for the bottom padding of the different ”.tp_blog_imgholder” elements you find in the css/screen.php file.

If you need help with that please open a ticket at http://themepunch.ticksy.com

Cheers from your Team @ ThemePunch

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How do I decrease the padding area above the main content area?

themepunch

Hi kelsiguidry,

depending on the template that are used you find in the corresponding template php files a line with a divider like <div class=”divide50”></div> right after the headline segment. Change that to for example “divide20” for a smaller space or remove it completely and put in a space holder of your own.

If you face problems with the HTML part please contact our support staff at http://themepunch.ticksy.com and add an admin account please.

Thanks and Cheers from your Team @ ThemePunch

Default-user

Thank you! Got it. Now what about the margin between the content and the footer?

themepunch

Hi,

thanks for your feedback. I guess we just helped you via our http://themepunch.ticksy.com portal. If you have any further question, we are happy to help you further.

Cheers,

ThemePunch

  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Author had a File in an Envato Bundle
  • Referred between 500 and 999 users
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
  • Bought between 50 and 99 items
+1 more

Update 13/September/2012 V1.5:

  • 100% W3C validated now! (all template files in the root folder and functions/theme_comments.php)
  • Added Latest Post Teaser Shortcode (like Teaser Section on Homepage)(functions/theme_shortcodes.php)
  • Added Latest Portfolio Teaser Shortcode (like Teaser Section on Homepage)(functions/theme_shortcodes.php)
  • Removed Content Formatting Function that causes some Plugins to malfunction (functions/theme_functions.php)
  • Removed occasionally LineBreak Bug with very long button texts (css/screen.php)
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi!

Just bought and installed your theme. I really like it and so does my customer. But I have a mysterios problem, I cant link text and pictures. When I use the litte “link-button” in TinyMce the whole page gets dark. The usual pop-up does not appear at all. Nothings works and the only way to continue is to hit the “back-button” in the browser. Tried in Firefox and IE9 on PC. Latest version of Wordpress and ver. 1.5 of your theme. All plugins are inactivated. I´ve tested on two different computer at different locations. I have no problems with my other Wordpress themes.

Any ideas?

themepunch

Hi,

thanks a lot for your feedback. I need to see this. Can not imagine where this come from. We never heard something like this, but i am sure that we can find the reason :) Please open a ticket at http://themepunch.ticksy.com and we will take alook. (please do not forget to send us the link to the site).

Cheers,

ThemePunch

by
by
by
by
by
by