224 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Ticket opened with URL and login.

Thanks for your help!

themepunch

Great! We just answered there :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Thanks, Great support!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hello There,

Is Averis slider as good as Slider Revolution?

I have bought Slider Revolution, but it does not like my Theme, Can I use Slider Revolution with Averis?

Best regards Srdjan

themepunch

Hi,

thanks a lot for your question. Basically it has the same engine, however Slider Revoution has a much higher quality Backend with much more functions then the backend of the slider in Averis. We will also update Averis with the new Slider Revolution in one of the next updates.

If you wish you can open a ticket at http://themepunch.ticksy.com and we help you with your theme and with slide revoution. It should work in any theme so far.

Thanks a lot,

ThemePunch

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hello there and thank you very much for responding. I have already opened a ticket and I am excited for someone to help me :)

Looking forward to use video in my slides too!

best regards Srdjan

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Just to add, it is Ticket #12886.

Thanks!

themepunch

Thanks! We will look into it!

Cheers from your Team @ ThemePunch

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
SEMclix Purchased

Hello Team ThemPunch,

I noticed in previous comments you mentioned that third level menu’s are not available within the theme. When looking at the code sub-menu I noticed that it had styles associated with it: height: 0px;display: none;overflow: hidden;opacity: 0;.

It looks like there is probably some script that tells it not to show when called. Wondering if you can point me in the direction of where this script is located?

Other than that, the theme works great and really enjoy working with it. Thanks for providing ThemeForest with quality themes.

SEMclix

themepunch

Hi SEMclix,

Thanks a lot for your feedback. It is a small bug and we will repair it in our next update, and we will add the third Submenu level.

Thanks a lot again and have a great day,

ThemePunch

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Why does the dropdown menu, #nav, stop working when I install a ‘form’ plugin?

‘Ninja forms lite’ and ‘Fast Secure contact forms’ – both of which I use all the time and are updated to work with 3.4.2 break the navigation menu…

Basically the submenu no longer drops down…

Any ideas

themepunch

Hi manzdesign,

will check in a few minutes.

Cheers from your Team @ ThemePunch

themepunch

Found the problem with this plugins. Since this are really popular ones I will update the theme.

If you need a version before that please contact our support at http://themepunch.ticksy.com

Thanks for pointing out the issue and cheers from your Team @ ThemePunch

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
e_media Purchased

Hello,

I have two questions.

First, How I can translate theme into Spanish?

Second, in the portfolio view the mp3 player doesn´t work. Could you help me? thanks.

themepunch

Hi e_media,

1. There is a part in the documentation named “Localization”. Please check this one out. It describes pretty detailed what to do.

2. Please create a ticket at http://themepunch.ticksy.com to reach our support staff. Would be awesome if you could insert an admin account into your ticket.

Thanks and cheers from your Team @ ThemePunch

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
iczykung Purchased

Can I embeded thai font to your css

by use this CSS , it is possible? because my h1 h2 h3 is thai languages

@font-face { font-family: ‘sarabun_font’; src: url(‘fonts/THSARABUNNEW_BOLD.ttf’); src: local(’’), url(‘fonts/THSARABUNNEW_BOLD.woff’) format(‘woff’), url(‘fonts/THSARABUNNEW_BOLD.ttf’) format(‘truetype’), url(‘fonts/THSARABUNNEW_BOLD.svg’) format(‘svg’); font-weight: normal; font-style: normal; -webkit-font-smoothing: subpixel-antialiased; -webkit-text-stroke-width: 0.6px; }

could you tell me where i paste it

themepunch

Hi iczykung,

you can put it in css/screen.php right after the php part. Then please change the headline font family in the backend to

font-family: ‘sarabun_font’;

If you face problems with that please contact our support at http://themepunch.ticksy.com

Cheers from your Team @ ThemePunch

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Mexico
rocketo Purchased

Hi just came here to give a comment about the theme I thought it was a nice and simple theme but MAN It just blew me away the amount of detail and time you must have put in this! I was going for a regular fast template now I stay up late tweaking it :D and the slider I must say is the MOST IMPRESSIVE SLIDER IVE EVER SEEN ! really…REALLY a great job man, my expectations where far surpassed, I would give more stars but 5 is the top allowed Thanks :)

themepunch

Thank you for the flowers :D

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Author had a File in an Envato Bundle
  • Referred between 1000 and 1999 users
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
  • Bought between 100 and 499 items
+1 more

Update 12/October/2012 V1.51:

  • Fixed: Bug caused by a change in Twitter API – New JSON URL (functions/template/theme_widgets.php)
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

So does the update address the issue with ‘form’ plugins and the nav menu??

Specifically ‘Ninja Forms’ and ‘Fast Secure Contact Forms’ ...

themepunch

Yes. In case you do not want to exchange the whole theme you could only go for:

averis/functions/theme_javascriptcss.php

and

averis/js/screen.php

Thanks for the question! Will put this in the Update text too.

Cheers from your Team @ ThemePunch

Default-user

Great… thank you.

Yes I will just replace those two files, because I’m doing some heavy customization to the rest of it!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Is there an easy way to make the slider stay static after one fade in? Seems to want to repeat after one slide and then turns white. Don’t like that.

themepunch

Hi propmachine,

you can set the “Slide Timer (ms)” option of the Slider Head Settings to an enormous huge amount time.

Cheers from your Team @ ThemePunch

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is it possible to insert a slider that has already been constructed via shortcode into a page ??

I want to put a slider inside of a tab, and inside of a 2/3 column…

themepunch

Inofficial answer here ;) :

Please use [averis_slider name=’banner_4fa2638929ca6_’] .

To get the name is a little tricky: Please go to the slider editor, choose the wanted banner via the selectbox. Now take a look at the URL , the last parameter is the banner_id. (That is why it is no official shortcode yet, we are planing to replace this module with our official Revolution Slider soon).

Cheers from your Team @ ThemePunch

  • Sweden
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hello!

I have couple of questions here.

1. Is there any way ro remove versions of scripts ? Like: script.php?ver=3.4.2.

2. My slider is gone, Averis options shows that there are 4 images in slider but they aren’t shown on homepage. Slider worked for 5 mins ago, but when I tried to change image from “dummyimg” to my own, nothing changed and slider was gone.

Thanks for great and beautiful theme!

themepunch

Hi,

1. The version is added by the standard WordPress enqueueing. Why would you remove that? 2. Could you create a ticket at http://themepunch.ticksy.com and we will take a look? That would be awesome!

Please note that we only can give you support if you have a valid purchase code at hand (or here in the item discussion the “purchased” badge).

Thanks and cheers from your Team @ ThemePunch

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Just like the guy above….

I have been building my site out for a week or so. Got the new version of the theme, .... and was editing the home page slider. The only thing I was changing was the look of the thumbnails under the slider from ‘Full’ to ‘Long’....

When I saved, everything came up empty on the Slider Edit page! My slider disappeared.

Now the dashboard CSS is not working either…. I don’t believe I’ve been hacked because the site is not accesible via domain name. It’s on my server…. ( not local )...... but I can’t figure out what the problem is

Have we been hacked?

themepunch

Nope :) Please see other post…

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Guys I have confirmed i wasn’t hacked. I think the new version may be spitting out an error from the Dashboard Slider interface.

I turned on WP_DEBUG in the config file and got these….

Notice: Undefined index: page in /home/trimline/public_html/wp-content/themes/averis/functions/averis_slider_admin/averis_admin.php on line 64

and these on the homepage where the slider is:

Notice: Undefined variable: button_begin in /home/trimline/public_html/wp-content/themes/averis/functions/theme_shortcodes.php on line 574

and

Notice: Undefined variable: button_end in /home/trimline/public_html/wp-content/themes/averis/functions/theme_shortcodes.php on line 574

I only updated the two files in the theme – see my post above:

averis/functions/theme_javascriptcss.php

and

averis/js/screen.php

You guys have had great support so sorry to post this here but I just need to get back to work

themepunch

Hi manzdesign,

could you create a ticket at http://themepunch.ticksy.com ? And please include all credentials and we will rescue your slider (hopefully, so a weeks work is not gone).

But unfortunately we are not in the office this weekend. So we will check it on monday.

Cheers from your Team @ ThemePunch

  • Sweden
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

I thought it’ll be better without versions.

I’m actually using this theme on our network, localhost, and have no idea who is real license holder, BUT (don’t think that I’m a kind of pirate or something like that) I’m about to buy this theme for my website, if I’ll get it to work on my localhost first. It’s not so smart to buy something and after this understand that it doesn’t wok.

No I cant create/read any tickets there. This system returns me to homepage (even when I’m logged in).

I would be very happy to get help with my issue.

Thanks!

themepunch

Hi magomed_ismailov,

sorry we cannot provide support to non customers.

Regards, TP

  • Sweden
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Okay dude, now I bought it. I need help with my issue.

themepunch

Thanks! Sorry for the inconvenience but we had too many bad experiences before with not as nice People as you! You’ll Never know.

Do you have an online Version where we could take a Look? Or any other Visual? Please send it to our Profile Mail Box at http://themeforest.Net/user/themepunch#from

Cheets, TP

  • Sweden
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

It’s okay, I understand. No, I don’t have any online version, as soon I get any error with slider I’ll inform you. But so far there aren’t any problems with it.

Great theme! Thanks

themepunch

Hey thanks! Let us know!

Cheers from your Team @ ThemePunch

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