224 comments found

I was just told on the support forum that there are no plans for a submenu update?

Is this true-I have seen several times here on Themeforest stating otherwise….

themepunch

Hi Johnworfin,

we may made a misstake in the support ? Do you mean a third level menu, or something else ? A third level menu could be done with some small changes. Since e have a lot question now days since WP 3.5 is out, our suporter may mixed up the versions etc. here.

Thanks,

ThemePunch

johnworfin

Yes, a third level or flyout menu.

themepunch

Ok, we will add this in the next update. It is sure an important feature for this Theme.

Thanks again for giving us your feedback !

ThemePunch

Hello again. (I installed only the plugin, not new version of this theme) Will this theme support slider as “thumb” of post (as in older version)? Slider doesn’t have “max width, height”, is there any way to make it “auto” on both of them (as in older theme)? I tried to create blog slider which I would use in post and as thumb to post, but it doesn’t work, it shows only in post.

themepunch

Hi again.

1. The Thumbs you had like in the old version (the ones with the text) are not available anymore. 2. The new slider is implemented in the theme like the old slider. Meaning you can use it like you did that before. You just have to build the slider in the dimensions you think fits your design best and choose the “fullwidth” slider which will fit your slider to its surrounding on the different pages/posts.

Hope this was not too confusing :)

Cheers from your Team @ ThemePunch

I just downloaded the latest version and it still shows as 1.5 and third level menus still dont work.. what is going on???

themepunch

Oh, will take a look what happened there! Sorry for the inconvenience!

Will this work with Wordpress 3.5? I have changed hosting and am moving all my sites so I am installing with a fresh version of Wordpress.

Love the Theme!!!

themepunch

Hi webbybrad,

the current download version does. We had to exchange the original slider with our own Slider Revolution WP plugin though.

Cheers from your Team @ ThemePunch

Default-user

Thanks for the info :)

Hi, two questions before I buy: 1. does the theme have a blocked layout i.e, can I integrate my own background picture as you demonstrate in background pattern? 2. all pages comes with sidebars including portfolio / gallery pages, isn’t it? Thanks

themepunch

Hi there!

1. Yes you can choose your own background like presented here: http://www.themepunch.com/averis/full-page/
There is no breaking the content into boxes with spaces inbetween if that is what you mean by “blocked layout”.

2. Yes all pages but the “Home Page” page template (actually you could use “Content” page template for the same look) are shipped with optional sidebars left or right.

Cheers from your Team @ ThemePunch

I have asked this before but… How do you take away some of the spacing? I know you can change divide50 to divide20. But I CANNOT find WHERE to do that for the homepage.

I’m trying to decrease the space between the slider and the main content area.

Thanks

themepunch

Hi kelsiguidry,

could you create a ticket at http://themepunch.ticksy.com and include an admin account. This requires a minimal custom work for us we would do then for you.

Thanks and cheers from your Team @ ThemePunch

Hi there I can’t seem to creat new support tickets on your official support site. The form will not submit because of a purchase code error even though there is no text input field to re-enter my code. I have verified that the purchase code does exist on my profile.

Please inform me how to get around this as I am having some issues and would like to get them resolved in a timely manner

Thanks

themepunch

Hi,

we will forward this to the support system service and will see if we can help you with your other ticket now.

Cheers from your Team @ ThemePunch

ugrinwald

Still not able to submit tickets. While you get this fixed with third party can you please provide me with an alternate means of receiving support? I would imagine you don’t want me to post them here? Thanks

themepunch

Hi ugrinwald,

we answered to an other ticket of yours.

Also we did get rid off the option to require an purchase code which should fix your problem with ticksy.

Cheers from your Team @ ThemePunch

How can I get my money back? The theme is not working as described. The slider is not working, and I cannot get a third level sub-nav. Both of these are required. If I wanted to rig a theme using a bunch of plugins and custom code, then I would have just started with a free theme.

Having to pay for a theme that requires so much work on the user’s end just to get it working correctly is TERRIBLE.

Please tell me how I can get my money back.

Thanks,

Kevin

themepunch

Hi Kevin,

sorry to read that. Please contact support@envato.com if you are not receiving the same theme as shown in the preview and our support cannot help you (we are not selling the licenses, Envato does).

Thanks & Cheers from your Team @ ThemePunch

Hi

In what respect does the built-in slider not work with WP 3.5? It seems ok to me so far.

If I need the Slider Revolution plug-in for WP 3.5 will I need to pay $15 for it?

Is there a way of reversing the WP 3.5 update?

themepunch

Hi Interactaccountants,

the slider should still work with 3.5 in most of the cases. The slider manager does not work stable(saving, copying items can be buggy) and we cannot give you other solutions than using the plugin which is optimized for 3.5

The plugin comes free with the theme download.

I guess you cannot downgrade from WP3.5.

Cheers from your Team @ ThemePunch

lukeed Purchased

Please please PLEASE increase the widths of the content box and sidebar.

In its current state, Google’s recommended Adsense Boxes cannot fit. I’m sure I am not the only one finding this to be a problem.

themepunch

Hi lukeed5,

will have a look into those Adsense Boxes.

Thanks for the heads-up and Cheers, ThemePunch

Is there a way to make an image in the sliders with a link?

I NEED to add a URL to either text or an image in the sliders and don’t have that ability…

Is there some code I can add to make this possible?

Or what CSS could I use to be able to add the in the title area and be able to change the link decoration. I need the text to be white with no underline.

Default-user

Me again…

I updated to the latest theme. Now my mobile version is not coming up right. Please check, www.faulkandfoster.com

Default-user

The update messed up the mobile version and also the menu in IE9… Please help.

themepunch

Hi kelsiguidry,

will have a look! Could you send us an admin account to http://themepunch.ticksy.com so we can check things live (and correct them)?

Cheers, ThemePunch

To show the new slider, where exactly does this go?

How To Use: * From the theme html use: <?php putRevSlider( “alias” ) ?> example: <?php putRevSlider(“Home1”) ?> For show only on homepage use: <?php putRevSlider(“Home1”,”homepage”) ?>

Thanks

themepunch

Hi,

to use the slider inside a page/post you could use its shortcode provided here:

http://screencast.com/t/Z3JkCjo0

Cheers, ThemePunch

Can you give me a translation version into germany language?

themepunch

Hi wrosin,

there is a part about Localization/Wording in the documentation where is explained how to easily update it.

Cheers, ThemePunch

fumini Purchased

hi, after replacing last version file my averis/website have a problem, when publish new article does not show the feature image, why can help me?

Thanks

themepunch

Hi fumini,

please create a ticket at http://themepunch.ticksy.com with an admin account in it. We will come back to you on monday/tuesday.

Cheers, ThemePunch

Themepunch,

I was trying to have the third slider link to a page, see it here:
http://rivercityrx.com/

Can I hardcode this anywhere?

Great Theme by the way!
Thanks,
Dustin

themepunch

Hi Dustin,

do you use the latest update? Meaning, which Slider do you use? If you use the extra Slider plugin you will find an option inside the backend that allows you to link a slide.

The old version does not have this feature.

Cheers, ThemePunch

Default-user

We may be using older version.. i will check.

Thank you for your support!

canpower Purchased

When I download the theme here from ThemeForest I get V1.5 and my submenus won’t work under WP3.5. How can I go about downloading the newer V1.6?

themepunch

Hi canpower,

submenus seem to be a bug. Will have a closer look!

Cheers, ThemePunch

Helo I have purchased this theme. Thanks for this nice theme. Well for the past two three days have noticed that, the slider is not working without any updation from us. what can be the problem?It was working fine, but all of a sudden, the slider space become blank. Can u please look in to it?

Here is the link : http://www.alreyamitravel.com/

Default-user

hi Thanks a lot! I will do that once i get some time. Till i would like to run old version of jquery. the site was running well, but few days back we noticed this. Can u tell me where ‘http://code.jquery.com/jquery-latest.min.js?ver=3.4.2' is set in code so that i can manually set the old jquery :) Thanks

themepunch

Hi,

i am afraid this will be loaded via one of your plugins. WP does not load the latest one, but the 1.8.3. Means, one of your plugin should be deactivated. As written above, please turn one by one out / on the plguins to isolate them, and to find which makes the trouble.

Our slider has no problem with it, since the version 2.2 we are jQuery 1.9 compatible, so you can leave it enabled, and we do not load jquery at all, since we leave it WP to do. So you can skip our slider so far :)

Thanks a lot,

ThemePunch

Default-user

Thank you so much! :) It worked! Thanks a ton for your support! :)

Hi again!

I have one more problem (again). Page options are gone from my static pages (editor) and so now I can’t choose slider. I tried to create new page and saw that “Page options” and “Slider: ” appears just for 1-2 seconds and then hides themself somewhere so I can’t use this feature. Could you please take a look? I think i provided you login and pass in later messages (ticksy).

Thx.

fumini Purchased

hi all, I can not change the font in the slider, what is the correct syntax? If I wanted to put “Roboto Condensed Google fonts” what I put in the slider?? thanks

themepunch

Hi,

please try http://fonts.googleapis.com/css?family=Roboto+Condensed or only Roboto+Condensed

One of those must work well.

Dont forget to set than the font family also like
font-family: 'Roboto Condensed', sans-serif;

Thanks a lot,

ThemePunch

fumini
fumini Purchased

I entered in the fields in revolution slider all 2 codes but the fonts are the same, where should I put “font-family: ‘Roboto Condensed’, sans-serif;” ??

themepunch

Hi,

Please send us a ticket to http://themepunch.ticksy.com and we take a look. The font-family comes to the css setting of the caption so far, but i would like to see if there is any other issue we can help with.

Thanks a lot,

themePunch

My problem is that I cant put “home slider” on home page. I can do it via putting [rev_slider Home_slider] “Pages -> Edit -> Edit Home” but it seems to be wrong because slider is jumping down on other elements.

themepunch

Thanks, we will take a look!

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