212 comments found

I’ve a question to the post image, shown in the recent posts area and in the post itself as a big version of the image.

I want that the post image is not shown in the post, just as a preview small version in the recent posts area.. how can i do it?

Jaynesh

Hello,

Can you create a ticket on http://zeotheory.ticksy.com with your question so I detailed answer can be provided.

Thanks

orionblu Purchased

Hello, I’m not able to login to the support page (won’t recognice the email to resend and won’t let me register either). Hopefully this gets seen asap.

WP Slider is not showing properly in responsive mode. The text boxes are overlapping the images. Is there a way to correct that layout, or to disable/replace the slider on mobile os?

Thank you

Jaynesh

Hi,

Can you email me via my profile with your site details so I can take a closer look at this.

Thanks

hy…

is this an issue?

2 – [No page title found] Visitors: 66

/wp-content/themes/avian_neu/assets/img/icon_menu_expand.png

there is no icon_menu_expand.png in the folder!

thanks

Jaynesh

Hi,

I’m not sure where this is coming from. Can you provide your site link so I can take a look.

Thanks

Default-user

HY

aut-carpfishing.com

Thank you

hello

how can i make an fullscreen portfolio?

thanks

Jaynesh

Hello,

You need to use the Full Width Portfolio element in Visual Composer. This will display your portfolio as full screen.

If you would like a detailed tutorial, please create a ticket on http://zeotheory.ticksy.com

Thanks

Default-user

Ok, thank you…

Hy…

Can you fix this?

Hello,

Checked the flickr issue and found that through the theme on your site – bootstrap css is getting loaded on all pages. The css is getting applied to avatar image too because of this image is getting flickred.

Can you please contact the theme developer about this? The conflicting css is coming from below file : http://aut-carpfishing.com/wp-content/themes/avian_neu/assets/css/bootstrap.css – line no 101 – img

After commenting this the issue will get solved.

Regards , Pallavi Chanodia

Happy ? Drop a mail to wow.wp@hbwsl.com Upset ? Drop a mail to upset.wp@hbwsl.com

Support Hours : Monday to Friday, 09:00 to 18:00 (Indian Standard Time, or GMT+5.30)

Why Is Everyone Talking About WPEka Club ? Find out now http://club.wpeka.com/

Jaynesh

Hi,

Can you create a ticket on http://zeotheory.ticksy.com with your site details so I can take a closer look at this.

Thanks

thalie92 Purchased

Hi, The filter in the portfolio does not work, no image is selected when I choose a filter, could you help me? Thanks

Jaynesh

Hi,

Can you provide your site URL or create a ticket on http://zeotheory.ticksy.com if you want it private.

Thanks

Default-user
thalie92 Purchased

Hi, Thank you for your reply, I sent you a message on ZeoTheory, Thank you for your return

avengut Purchased

Hi,

I’m trying to update the WP Bakery Visual Composer plugin from version 3.7.4 to version 4.2.3 but it gets stuck saying “Downloading package from envato market…” and doesn’t do anything else. This plugin was included with the template, is there any way I can update it manually?

Thank you

Default-user
avengut Purchased

1.2 version

Default-user
avengut Purchased

Hi, can you facilitate the plugin to update it manually or any other solution? Thank you in advance!

Jaynesh

Hello,

This plugin is bundled with the theme so it isn’t possible for auto updates on the plugin.

If you can send me a quick email through my profile, I can send you the latest version however this hasn’t been tested by us yet so I wouldn’t recommend doing this on a live website.

Thanks

Hi! Great theme, I’m interested in buying, but i’d like know is it fully supports WP 3.9? And what about SEO plugins support? Thanks!

Jaynesh

Hello,

Yes this the theme is fully compatible with WP 3.9. It should work find with SEO plugins. It hasn’t been tested with any SEO plugins but nobody using them has reported any problems with it.

Let me know if you have any other questions

Thanks

danjcox Purchased

This theme is very good, but the support is very disappointing. On the overview for this theme it states the creator “Guarantees fast and free support for a lifetime”. I have had one support question awaiting for a response for over 3 weeks and another for 4 days.

When you are working to deadlines and trying to provide a good service for your clients this is far from ideal. It’s a great template, but I have had to pay for external support myself, so would have to consider if I was to use them again which is a real shame.

Jaynesh

Hello,

I’m sorry for the poor support you have experienced. We try our best to provide the best possible support and sometimes even go out of our support scope and provide free customisation requests.

Can you provide me with your ticket ID so this can be looked at?

Thanks

danjcox Purchased

Hi Jaynesh. Thanks for following this up. My tickets IDs are: #246377 and #255215. I think I have now sorted the first one myself but I am having real problems with the other. I have done a clean install of WordPress and the theme for testing and still get the problem. Here is the link: http://aviarycreative.co.uk/testsite/fullscreen-portfolio/

The responsiveness of the Portfolio element doesn’t work as per your demo, and the image gallery (my preferred option) will not centre on the page or spread to the width of the page. Any help would be appreciated.

Thanks

Please update your theme to support the latest Visual Composer or update your theme to work without integrating VC. Upgrading to the latest VC on one’s own manually breaks the styling of theme.

Jaynesh

Hello,

You will need to submit a comment using the account you have purchased from. The theme is still compatible without integrating VC. I am currently working on an update to include the latest version of VC but an update was released earlier that fixed problems with the text editor not working.

Thanks

johanlimm Purchased

How to make the single post layout without sidebar?

It’s extremely messy, you can take a look at your own site http://demo.zeotheory.com/avian/standard-post/ and look at the sidebar.

I just confused how you guys can publish it.

Jaynesh

Hi,

Sorry this was a small bug in the demo however I believe that this was fixed in the latest version of the theme. If you haven’t updated, can you create a ticket on http://zeotheory.ticksy.com so I can provide you with instructions on fixing this.

Thanks

by
by
by
by
by
by