50 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hey,

Great theme, I have set it up but the php contact form is getting caught in my spam folder when it is submitted. Any idea how to avoid that?

Thanks,

Reuben.

Webtreats

Hi reubentrusler,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
en_joyit Purchased

Hi…I’ve jumped through all the hoops- registered on your site, etc, etc, etc. I need support for this HTML version of AWAKE and not Wordpress. Very simply, I need to know where to change the code for the body text font color on all pages. So far, nothing has worked and nothing on your so called support site addresses the AWAKE HTML theme…only Wordpress, which I did not buy.

Please do not patronize me by sending me on an fruitless chase back to your “Support Forum” or Support Website. It is not helpful and DOES NOT ADDRESS the HTML version of this site. REFUND ?

Webtreats

Hi en_joyit,

We only answer support questions on our support forum.

You can post your Awake HTML questions in the Awake HTML support forum here:

http://mysitemyway.com/support/forum/awake-htmlcss

If you’d like a refund you’ll have to contact ThemeForest.net

  • Bought between 1 and 9 items
  • Sold between 5 000 and 10 000 dollars
  • United States
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Exclusive Author

excellently

Webtreats

Thank you Draganov89!!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mothvix Purchased

C:\Users\Carlos\Downloads\themeforest-136619-awake-powerful-professional-html-template.zip: The archive is corrupt

verify pls.

Webtreats

Hi mothvix,

Thanks for purchasing.

I can confirm that the zip file is not corrupt.

Try downloading again and make sure the zip file completely downloads.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mothvix Purchased

Hi, in IE9 , the large button (Learn More) and twitter text doesn’t work

http://imoth.com.br/error.png

unfortunately there are people who still use IE = / do you have any fix? Tkz

Webtreats

Hi mothvix,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey.. Just a really quick as I dont have time to resigter.. how can I leave a 10pxl gap between the logo and the main menu

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi – again … is there anyway I can reduce the high of the slider on the homepage – a 25% reduction would be great!

Webtreats

Hi DaveRoseberry,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Can you please tell me why this is not rendering in IE9, it seems to work fine in all other browsers, but just not IE9. Do you have a fix for this please? This is IE9 in Windows Vista, 7 and 8

http://maznew.onlineasbestosawareness.co.uk/

I’ve also posted in your forums too. We went live with this is yesterday, but have now had to take it down

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi can this be made into a responsive theme?

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
adj09 Purchased

Hello! great template

could you help me with one thing , how can i make the slider on the home page bigger ? its currently 900px by 350px i need it to be 600px in height.

if you could get back to me asap it would be much appreciated!

Regards

Adj09 :)

Webtreats

Hi adj09,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

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