834 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi, Great theme. I would like to show the text (at least a few lines) of my post in the “Recent Post” widget. Is this possible? Currently you only see the title and date but I would like to show approximately 25 to 30 words with a link to rest of the article.

Thanks Rick

Webtreats

Hi rickswearingen,

Thank you for purchasing our theme!

Webtreats provides support through its own forum at http://mysitemyway.com/support/ where you can easily post questions and search through questions and answers posted by others.

To register for our support forum click here: http://bit.ly/pmVr5i

You will need your ThemeForest “Item Purchase Code” for the theme you purchased. Below is a screenshot showing where to find the “Item Purchase Code” http://bit.ly/py7LPK

Once registered, please post your current question directly on the forum and our support team will help you there.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 4-5 years

Hello ,

Where I select this skin “classic whites lights” in my awake option /skins dont have this option.

Please I need this skin because I used he in old version in one website.

Tks

Good bless you

Webtreats

Hi edgardpacheco,

Thank you for purchasing our theme!

To download skins and to access our support forum, please register here: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Once registered, you can download the classic white lights skin at http://mysitemyway.com/skins/custom-skins/legacy-classic-white-lights-01/

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
swmfirm Purchased

Hi,

My client has an an issue with the website not coming up right in IE 8 . Firefox and Chrome are okay, but IE 8 is missing dropdown menus. Can you help?

i’m using safari and it works fine. can not see the problem.

http://www.bestchicagoinsurancebroker.com/

Thanks

Webtreats

Hi swmfirm,

Thanks for purchasing our theme!

Please post your question directly on our support forum at http://mysitemyway.com/support/?themeforest=true and our support team would be happy to help you there.

To register for our support forum click here: http://bit.ly/pmVr5i

You will need your ThemeForest “Item Purchase Code” for the theme you purchased. Below is a screenshot showing where to find the “Item Purchase Code” http://bit.ly/py7LPK

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Can I get the search function to search pages instead of post please help

Webtreats

Hi wsound1971,

Thanks for purchasing our theme!

Please post your question directly on our support forum at http://mysitemyway.com/support/?themeforest=true and our support team would be happy to help you there.

To register for our support forum click here: http://bit.ly/pmVr5i

You will need your ThemeForest “Item Purchase Code” for the theme you purchased. Below is a screenshot showing where to find the “Item Purchase Code” http://bit.ly/py7LPK

We look forward to seeing you in the forums!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Hello I love this theme. I was wondering how do I remove the paragraph that says “You may use these HTML tags and attributes:

<del datetime=""> <em> <i> <q cite=""> <strike> <strong>" after comment box on the blog page? </strong></strike></q></i></em></del>

Webtreats

Hi lpdeezign,

Thank you for purchasing our theme!

Webtreats provides support through its own forum at http://mysitemyway.com/support/ where you can easily post questions and search through questions and answers posted by others.

To register for our support forum, visit: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Please post your current question directly on the forum and our support team will gladly answer it there.

Thanks you!

  • Bought between 10 and 49 items
  • France
  • Has been a member for 3-4 years

Hi. For information, my Wordpress site, building with Awake theme, was hacked tonight for phishing and for defaced for the second time. The first time, the hacker put files in a folder named ”.os” in the folder wp-content/themes/awake/lib. The second time, the hacker put files in a folder named “cache” in the folder wp-content/themes/awake/lib/scripts and also at the top of my website. I’ve delated files and folders and changed my FTP and my database passwords. Did somebody already encounter this problem? Do you have ideas or solutions to make safe this theme and to prevent that starts again? Thanks a lot. Eric (Sorry for my english, I’m french.)

Webtreats

Hi eguilbault,

Sorry to hear that your site’s been hacked.

Webtreats provides support through our own forum at http://mysitemyway.com/support/. It can be viewed and searched by anyone, but you will need a username and password to post a question.

To get a username and password, please log in to the Themeforest account that you used to purchase Awake and contact us through our profile page here: http://themeforest.net/user/Webtreats In the “Email Webtreats” message box, type “Support Forum Request” and we’ll reply to your email with a username and password.

Thank you for purhasing our theme!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hello guys,

im having an issue with the slider, it rotates fast.. then while searching for answers on how to fix this.. i found a fix in your forum http://mysitemyway.com/support/topic/fading-slider-1 how can i donwload the tabs.min.js file? because the download is restricted..

hope you can help with this asap..

thanks, david

Webtreats

Hi davidtrue,

Thank you for purchasing our theme!

To download files, please register for our support forum first. Here’s the link to get you started: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Very interesting theme. Is the height dimension of the home page graphic fixed? Or can it be adjusted? I am using graphics that are roughly 960(w) x 240(h).

Many thanks!

John

Webtreats

Hi jofoco4,

Thanks for your interest in our theme!

Your question was posted on our support forum and here’s the link to the response:

http://mysitemyway.com/support/topic/is-the-height-dimension-of-the-home-page-graphic-fixed
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hello,

i already downloaded the tabs.min.js file..im about to upload it to the server to overwrite the file based on the instruction in the forum… but my problem is… there’s no tabs.min.js to overwrite…

here are the files listed in my lib/scripts folder: http://screencast.com/t/YZIV5jkk4lqK

pls help me asap…

tnx David

Webtreats

Hi davidtrue,

Please post your question directly on our support forum at http://mysitemyway.com/support/ and our support team will answer it there.

To log in, enter the same username and password that you used for downloading files.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, your Awake theme is awesome!

Before I purchase this, does it come with a Demo content installation? So then I can easily replace content with my content, and not worry about page setups.

Thanks! Michele

Webtreats

Hi MicheleQ,

Thank you for your interest in the Awake theme!

Your question was posted on our support forum and below is the link to the response:

http://mysitemyway.com/support/topic/does-awake-come-with-a-demo-content-installation
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

i have choosen the minimal white theme layout…

but the font color in the footer (the copyright text)

and the text in the header i the right side..

is not visible :(

when i go to the custom layout.. i can change the color but everything i freakin white.. what is the name of the header text and the copyright text in there ???

Webtreats

Hi Egeberg1985,

Thank you for purchasing the Awake theme!

Our support team would be happy to help you through our support forum at http://mysitemyway.com/support where you can post questions and search through questions and answers posted by others.

To register for the support forum, please use the link below:

http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums!

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 7-8 years
gunkel Purchased
slider in fullmode http://dl.dropbox.com/u/8014175/awake.jpg The text in the slider picture is grey and not really visible. How can I change the color of the text, e.g. for each slider different. Sometimes pictures have dark background, sometimes a light background.

Or can I place a colored area being the text?

regards Karl

Webtreats

Hi gunkel,

Thank you for purchasing our theme!

Please post your question directly on our support forum at http://mysitemyway.com/support/?themeforest=true and our support team would be happy to help you there.

To register for our support forum click here: http://bit.ly/pmVr5i

You will need your ThemeForest “Item Purchase Code” for the theme you purchased. Below is a screenshot showing where to find the “Item Purchase Code” http://bit.ly/py7LPK

We look forward to seeing you in the forums!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

Is there a way to add small arrows in the dropdown menu to show which sections have subpages?

Webtreats

Hi studioeiler,

Thank you for purchasing the Awake theme!

Webtreats provides support through its own forum at http://mysitemyway.com/support/ where you can easily post questions and search through questions and answers posted by others.

To register for our support forum, visit: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Please post your current question directly on the forum and our support team will gladly answer it there.

Thanks again!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Hungary

I have a slider shortcode on my page. I set up this page to homepage. If i load my site the slider not working(i’m not disabled slider on homepage). If i load this page from menu the shortcode working good. Why is this??

My site url is: http://vallalkozasonline.com/ This is the page with the working shorcode: http://vallalkozasonline.com/ingyenes-video-email-kuldo/

Thanks

Webtreats

Hi Tatowebdesign,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly answer it there.

Let us know if you need help accessing the forum.

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi,

This theme has been running for nearly a year but unfortunatley it was hacked. Since going back online some of the images are not displaying. This page for example: http://www.beautellies.co.uk/category/beauty-treatments the first image loads but the second doesnt. It is pulling the images from the post image input.

I am running version 1.3 but due to your notes dont want to update.

I wonder if there is a file missing. Could you help please?

Many thanks

Kim

Webtreats

Hi Kim,

Just re-sent your the login information to our support forum so you can post your question directly there.

We look forward to seeing you in the forums and thanks again for purchasing our theme!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Tantoon Purchased

I’m still waiting for you to send me the username and pass so I can download the skin I want for Awake! “I did register on the support forum, but the system didn’t send me anything”

this is unacceptable, we understand that you’re trying to get traffic to you site, but you should mention that not all the skins are included in theme and an additional registration is required to get access to those skins you put in the preview I emailed you on your supporting forum, no body replied, so I had to post it here sorry! hopefully someone listen

Webtreats

Hi Kapreski,

Our records show that you registered for our support forum 11 hours ago. You should have gotten your username and password shortly after you registered. The only thing that I can think of is that maybe our email went into your spam folder.

Also, I just responded to your email.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Tantoon Purchased

somehow this is getting personal, I DON ’T HAVE THE USER AND PASS ! and NO IT ’S NOT IN MY JUNK FOLDER ! what would cost you to re-send it to me?!!!

Webtreats

Hi Kapreski,

The reason you didn’t get the email with your username and password is because you mistyped your email address when signing up for your Mysitemyway account.

I have updated your account with the correct email address and resent your username & password.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Tantoon Purchased

Okay, this is for the “Record” I’ve been testing this theme for few days now and I got a tell ya, these guys are really talented, beside the clean stylish design this theme is well organized, everything is well explained, even inside the theme itself, you find a small help hint that explain the purpose of the feature..

the guys at support are friendly as well, I even fuckorized some of the email I sent them yet they were very friendly… the only downside I see is that they force you to register on another forum in order to download the rest of the skins that come with the theme but this doesn’t take any thing from the 5 stars they deserve

Good word guys HIGHLY RECOMMENDED

Webtreats

Hi Kapreski,

Thanks for the kind words, glad you’re liking the theme.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Instead of the twitter icons up top, is it possible to put a sales message phone # like (Call us TODAY – 111-222-3333) or any other information in that spot.

Webtreats

Hi dlovin,

Thank you for your interest in our theme!

Your question was posted in our support forum and here’s the link to the response:

http://mysitemyway.com/support/topic/instead-of-the-twitter-icons-up-top-is-it-possible-to-put-other-info
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Trying the trial, a great thing btw. Is there any way to set different custom logos to a page?

Example menu: Business1 – Business2 Departments – Business3 Capital

I want separate logos on the different pages. The company have different departments; Property, Capital etc.

If there is a way to do this I waill buy the theme right away, love it!

Webtreats

Hi rpalmes,

Thank you for taking our theme for a test drive!

Your question was posted in our support forum and below is the link to the response:

http://mysitemyway.com/support/topic/setting-separate-logos-on-the-different-pages
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