855 comments found

Hi again. It works with the new 3.3 Wordpress version? Thanks.

Webtreats

Hi jtorres_mora,

Please see the link below regarding support for the new 3.3 WordPress version:

http://mysitemyway.com/support/topic/wordpress-33-updates#post-42652
Nick02 Purchased

I’m experiencing some problems with Awake and WordPress 3.3 – hold off upgrading! www.mediafox.co.uk

Webtreats

Hi Nick02,

Please see the link below regarding support for the new wordpress 3.3 version:

http://mysitemyway.com/support/topic/wordpress-33-updates#post-42652
Webtreats

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Nick02 Purchased

Thanks all working great now.

Hi,

I need to comfirm a thing before I buy this theme. Is it possible to make the main menu look like this? I want it to streetch to browser size.

Se example: http://www.rosenlund.no/web/pages/show/no/

Hoping for fast response.

Thanks!

Webtreats

Hi rpalmes,

Thank you for your interest in our theme!

Your question was posted in our support forum and below is the link to the response:

http://mysitemyway.com/support/topic/is-it-possible-to-stretch-the-main-menu-to-browser-size

Hi there, i bought this theme but i cannot seem to login to the mysitemyway site. I wanted to download a new skin but there is no option to register on that site and not sure how i can get access to the skins \\

Webtreats

Hi Nojule,

Here’s the link to registering for our Mysitemyway site: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

There are just TOOOOOO many bugs in this theme to bother! Thinking of going with the striking theme! Main page content doesn’t work, permalinks problems, and for $40 i would have expected more features than what you offer!

Webtreats

Hi Nojule

We’ve tested Awake and can confirm that it works without issues with a WordPress 3.3 install.

If you’re running WordPress 3.3 we recommend that you re-download Awake from the “Downloads” tab in your ThemeForest admin area as it has been recently updated.

You can also post any technical question you have in our support forum and someone from our support staff will be with you shortly.

See here for registering for our support forum:

http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Hi,

How can I add text inside the footer. I want contact information inside the footer. Not the outtro or subfooter.

Need a solutions fast, thanks!

Regards, Anders

Webtreats

Hi andrrs,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

Let us know if you need help accessing the forum.

Hi brother,

i’m loading WP 3 .3 with the latest Awake version 2.4 and when i go to the: Submenu Tabs, all content appear and then disappear until i put the cursor mouse over. Looks like a bug you know.. here follow the url i meant: http://www.ajrdesigner.com/

I hope u sort it out mate. Thanks!

Webtreats

Hi AlexandreJorgeRibeiro,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

Let us know if you need help accessing the forum.

xomoxnyc Purchased

the new version of Wordpress is NOT displaying homepage custom content

Webtreats

Hi xomoxnyc,

We’ve tested Awake and can confirm that it works without issues with a WordPress 3.3 install.

If you’re running WordPress 3.3 we recommend that you re-download Awake from the “Downloads” tab in your ThemeForest admin area as it has been recently updated.

My client requires a website that uses different colours on each page and a different header graphic at the top of each page

Can these be achieved with the Awake theme?

Thanks

Pete

Webtreats

Hi peterstocks,

Thank you for your interest in our theme!

Your question was posted in our support forum and below is the link to the response:

http://mysitemyway.com/support/topic/different-colors-and-header-graphic-on-each-page

Hi,

Firstly Merry Christmas! ;)

I am considering purchasing the Awake theme, can you please let me know if there are features in the Elegance and Dejavu themes not available in Awake?

I have visited the general feature overview page here http://mysitemyway.com/features/features-overview/ , however I have not been able to find a fetaure comparison list between all your themes? Does one exist?

thanks

Webtreats

Hi ru4real,

Merry Christmas to you too and thank you for your interest in the Awake theme!

Your question was posted in our support forum and here’s the link to the response:

http://mysitemyway.com/support/topic/feature-comparison-between-mysitemyway-themes-and-awake

Hi I recently purchased this theme and i realized that the font color is white and sometime too light.

Can I change the font color?

Also can i move the main menu to the right-hand side instead of the left-hand side?

Thank you.

Webtreats

Hi ycolonlopez819,

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

To register for our support forum, use the link below: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Hi!

I’m thinking of buying this theme Awake and I have some questions.

If I buy it, will the theme I get look like the demo, out of the box, or will I have to do alot of adjustments or even build it up from scratch with menus and placement of everything etc?

If it usually is not shipped as the demo, is it possible to get it that way after purchase?

Can it be used with a shopping cart? WP e-commerce? Cart66?

Thanks!

Webtreats

Hi ecee,

Thank you for your interest in the inFocus theme!

Your questions were posted directly in our support forum and below is the link to the response:

http://mysitemyway.com/support/topic/will-the-theme-look-like-the-awake-demo
swmfirm Purchased

Hello.

I created this site: http://www.airconditioningservicelosangeles.net/ If I test the site on iPad and iPhone the phone numbers on the pages won’t show in white. This is only happen on IOS5 with Safari. However if I put the # before the phone number I will get it to show white. Can you please explain me what am I doing wrong?

Scroll to the middle of the page using IOS and look where it says CALL US NOW AT : the number should be white.

Thanks.

Webtreats

Hi swmfirm,

Thank you for purchasing the Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

Let us know if you need help accessing the forum.

bigalex Purchased

Hi i need help ASAP as i have an ad in the newspaper for my site that has cost me alot of money. he firt image is showing finde in the portfolio but all of the others are not http://henrikholst.dk/barnedabkonfirmation/

please help. I can send you all the deals for you to check the site

thanks

Webtreats

Hi bigalex,

Thank you for purchasing our Awake theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering:

http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

I have tried numerous times to install the files via FTP and Wordpress and either way does not work. When I have tried manually, the FTP program states the following: Could not upload “14-blog.php”

What is going on and how can I install this theme?

Thanks in advance.

Webtreats

Hi lifeseven,

Thank you for purchasing our theme!

Your question was posted in our support forum and here’s the link to the response: http://mysitemyway.com/support/topic/could-not-upload-14-blogphp-awake-theme#post-48714

al5976 Purchased

Using version 1.3 the cache folder is vunerable to SQL injection. My site has been attacked. I have had to take the website down. Can you provide a fix for this?

[26/Jan/2012:19:01:54 +0000] “GET /wp-content/themes/awake/lib/scripts/cache/ee4eb301273e6cf160cd348d31d455ff.php HTTP /1.1” 200 – ”-” “libwww-perl/6.03”

ran this file – which is a fairly malicious little remote shell – effectively giving an attacker full control over your site.

/wp-content/themes/awake/lib/scripts/cache/ee4eb301273e6cf160cd348d31d455ff.php

Webtreats

Hi al5976,

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will be happy to help you there.

See here for registering, http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1.  

Hi.

I bought this great theme. I am looking for the PSD ’s, but can’t find them.

Thanks in advance!

Webtreats

Hi smellymetal,

Thank you for purchasing our theme!

You’ll find the response to your question here: http://mysitemyway.com/support/topic/psd#post-50188

rmitche2 Purchased

Hi, I’m having trouble inserting images into the slideshow. Everytime i upload an image it does not autofit and it is fuzzy. Any ideas?

Webtreats

Hi rmitche2,

Thank you for purchasing our theme!

I see that you are in touch with our support here: http://mysitemyway.com/support/topic/subject-awake-27-slider-images-homepage#post-50225

Thanks again.

wad Purchased

Hi, I have downloaded the theme and used it for a company website. Is it ok to use the background image on the company facebook page as well to keep the brand consistent or is this an infringement of copyright?

Thanks.

Webtreats

Hi wad,

Thank you for purchasing our theme!

Feel free to use the Awake background for your facebook page. We also released additional Awake backgrounds for free at webtreats site here: http://webtreats.mysitemyway.com/category/web-elements/

am i able just to update the timthumb for the new update, or do i have to update the entire thing? thanks

Webtreats

Hi hollysnails,

Thanks for purchasing our theme!

Below is a link from our forums addressing timthumb and Awake updates:

http://mysitemyway.com/support/search.php?q=timthumb

If you need additional help, please post your question in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

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