This author's response time can be up to 1 business day.
Hi again. It works with the new 3.3 Wordpress version?
Please see the link below regarding support for the new 3.3 WordPress version:
I’m experiencing some problems with Awake and WordPress 3.3 – hold off upgrading! www.mediafox.co.uk
Please see the link below regarding support for the new wordpress 3.3 version:
Thanks all working great now.
I need to comfirm a thing before I buy this theme. Is it possible to make the main menu look like this? I want it to streetch to browser size.
Se example: http://www.rosenlund.no/web/pages/show/no/
Hoping for fast response.
Thank you for your interest in our theme!
Your question was posted in our support forum and below is the link to the response:
Hi there, i bought this theme but i cannot seem to login to the mysitemyway site. I wanted to download a new skin but there is no option to register on that site and not sure how i can get access to the skins
Here’s the link to registering for our Mysitemyway site: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1
There are just TOOOOOO many bugs in this theme to bother! Thinking of going with the striking theme! Main page content doesn’t work, permalinks problems, and for $40 i would have expected more features than what you offer!
We’ve tested Awake and can confirm that it works without issues with a WordPress 3.3 install.
If you’re running WordPress 3.3 we recommend that you re-download Awake from the “Downloads” tab in your ThemeForest admin area as it has been recently updated.
You can also post any technical question you have in our support forum and someone from our support staff will be with you shortly.
See here for registering for our support forum:
How can I add text inside the footer. I want contact information inside the footer. Not the outtro or subfooter.
Need a solutions fast, thanks!
Thank you for purchasing the Awake theme!
Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.
Let us know if you need help accessing the forum.
i’m loading WP 3 .3 with the latest Awake version 2.4 and when i go to the: Submenu Tabs, all content appear and then disappear until i put the cursor mouse over. Looks like a bug you know.. here follow the url i meant: http://www.ajrdesigner.com/
I hope u sort it out mate. Thanks!
the new version of Wordpress is NOT displaying homepage custom content
My client requires a website that uses different colours on each page and a different header graphic at the top of each page
Can these be achieved with the Awake theme?
Firstly Merry Christmas!
I am considering purchasing the Awake theme, can you please let me know if there are features in the Elegance and Dejavu themes not available in Awake?
Merry Christmas to you too and thank you for your interest in the Awake theme!
Your question was posted in our support forum and here’s the link to the response:
Hi I recently purchased this theme and i realized that the font color is white and sometime too light.
Can I change the font color?
Also can i move the main menu to the right-hand side instead of the left-hand side?
Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.
I’m thinking of buying this theme Awake and I have some questions.
If I buy it, will the theme I get look like the demo, out of the box, or will I have to do alot of adjustments or even build it up from scratch with menus and placement of everything etc?
If it usually is not shipped as the demo, is it possible to get it that way after purchase?
Can it be used with a shopping cart? WP e-commerce? Cart66?
Thank you for your interest in the inFocus theme!
Your questions were posted directly in our support forum and below is the link to the response:
I created this site: http://www.airconditioningservicelosangeles.net/
If I test the site on iPad and iPhone the phone numbers on the pages won’t show in white.
This is only happen on IOS5 with Safari.
However if I put the # before the phone number I will get it to show white.
Can you please explain me what am I doing wrong?
Scroll to the middle of the page using IOS and look where it says CALL US NOW AT : the number should be white.
Hi i need help ASAP as i have an ad in the newspaper for my site that has cost me alot of money. he firt image is showing finde in the portfolio but all of the others are not http://henrikholst.dk/barnedabkonfirmation/
please help. I can send you all the deals for you to check the site
Thank you for purchasing our Awake theme!
See here for registering:
I have tried numerous times to install the files via FTP and Wordpress and either way does not work. When I have tried manually, the FTP program states the following: Could not upload “14-blog.php”
What is going on and how can I install this theme?
Thanks in advance.
Thank you for purchasing our theme!
Your question was posted in our support forum and here’s the link to the response: http://mysitemyway.com/support/topic/could-not-upload-14-blogphp-awake-theme#post-48714
Using version 1.3 the cache folder is vunerable to SQL injection. My site has been attacked. I have had to take the website down. Can you provide a fix for this?
[26/Jan/2012:19:01:54 +0000] “GET /wp-content/themes/awake/lib/scripts/cache/ee4eb301273e6cf160cd348d31d455ff.php HTTP /1.1” 200 – ”-” “libwww-perl/6.03”
ran this file – which is a fairly malicious little remote shell – effectively giving an attacker full control over your site.
Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will be happy to help you there.
See here for registering, http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1.
I bought this great theme. I am looking for the PSD ’s, but can’t find them.
Thanks in advance!
You’ll find the response to your question here: http://mysitemyway.com/support/topic/psd#post-50188
I’m having trouble inserting images into the slideshow. Everytime i upload an image it does not autofit and it is fuzzy. Any ideas?
I see that you are in touch with our support here: http://mysitemyway.com/support/topic/subject-awake-27-slider-images-homepage#post-50225
Hi, I have downloaded the theme and used it for a company website. Is it ok to use the background image on the company facebook page as well to keep the brand consistent or is this an infringement of copyright?
Feel free to use the Awake background for your facebook page. We also released additional Awake backgrounds for free at webtreats site here: http://webtreats.mysitemyway.com/category/web-elements/
am i able just to update the timthumb for the new update, or do i have to update the entire thing? thanks
Thanks for purchasing our theme!
Below is a link from our forums addressing timthumb and Awake updates:
If you need additional help, please post your question in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.