843 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

am i able just to update the timthumb for the new update, or do i have to update the entire thing? thanks

Webtreats

Hi hollysnails,

Thanks for purchasing our theme!

Below is a link from our forums addressing timthumb and Awake updates: http://mysitemyway.com/support/search.php?q=timthumb

If you need additional help, please post your question in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi,

I’m looking for a safe version of timthumb (vs. 2.8.2-2.8.7) for wp multisite. As i read this discussion, http://mysitemyway.com/support/topic/timthumb-on-wp-3-multisite, i thought you might supply a timthumb multisite version with this theme. Is that correct? Which version? I’ll gladly pay theme cost for this timthumb multisite edition. Thanks.

Best wishes, Gijs

Webtreats

Hi gijsvh,

Thank you for your interest in the Awake theme!

Timthumb v2.8.7 is compatible with wp multisite. Our trial server is run on multisite, if you wish to test it out here’s the link: http://trial.mysitemyway.com/

If you need help after purchasing, our support team will be available to help you.

Default-user

Thanks for the reply, even on this forum :-). Could you tell me if you have made chages to the file timhumb to make multisite work, or did you make adjustments to the theme files?

Webtreats

Hi gijsvh,

We replied to your question in our support forum here: http://mysitemyway.com/support/topic/timthumb-on-wp-3-multisite

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
YDFV Purchased

Dear Mysitemyway,

I downloaded the Primary red theme, downloaded it, made it a zip, but when i upload the skin. nothing happens only a small light yellow box pops up but without text in it

Why doesn’t it work ?

Regards

Danny

Webtreats

Hi YDFV ,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Also, try our tutorial on uploading and downloading skins here: http://mysitemyway.com/docs/index.php?title=Uploading_and_Downloading_Skins
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

We have the Awake theme from here and am we are having Trojan issue with the theme. We’ve been using it for about 5 months before the trojan showed it’s face. We’ve disabled bits of it but trying hard to get the rest out. Some of it can be seen on our site http://www.nanjing-school.com see the activity log and you’ll see an attempt at accessing h++p://www”dot”nanjing-school.com/wp-includes/wordpress-admin-bar/themes/purple/jvscrpt.php . Our main issue we see are some users having Trojan issues with uploaded PDF files.

Webtreats

Hi brianlockwood,

Thanks for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

Let us know if you need help accessing the forum.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Hungary

Hi,

I have just bougt the Awake theme, but I have a problem with the image uploading function.

Details:

Server environment: Windows Server 2008 R2 Standard IIS 7 .5 PHP 5 .3.10 MySQL 5.5 (Client API version: mysqlnd 5.0.8-dev – 20102224 – $Revision: 321634 $ )

Programs: Wordpress 3.3.1-IIS version Awake theme 2.8 No other active plugins

Description of the problem: The image uploading doesn’t work in the Awake settings menu. (for example changing the company logo, or uploading photo for the slider) I can select the file from the folder, but when I click the uploading nothing happens. It jumps back to the empty upload box, because it delates the name of the file from the box. On the server we can see the file in a folder. For example: Adding costum image logo: upload->Add media files from your computer section

If I use the wordpress Media Library everything goes good, I can upload the file, and I can see the file in the library, I can use.

What causes that I cannot use the same function in the Awake settings platform?

Thanks for your help in advance,

Regards, Virag

Webtreats

Hi ubmmarketing,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forum.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years

I need a fresh copy of 1.3

Is it possible to download earlier revisions??

Thanks.

Webtreats

Hi davidangel,

Thank you for purchasing our theme!

Please contact our support forum at http://mysitemyway.com/support/ for help.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 50 and 99 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 3-4 years
  • United States

The navigation is messing up in every instance of Chrome I’ve tested (separate machines). It works in every other machine.

http://patbradyinc.com/

Can you look at it and tell me what’s going on?

Also, How do you change the color of the Teaser Text?

- Ellis Benus | EllisBenus.com | eb@ellisbenus.com | (573) 557-WEB0

Webtreats

Hi EllisBenus,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forum.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Just bought this theme. I have used it before, and it is definitely worth every penny to purchase it and for support.

Thank you.

Webtreats

Thank you patel1357!!!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi I’m working with this great theme for a while now. But I try to use icons for the first time and for some reason they don’t show up using the shortcodes you give in your extensive support files. Only the code shows up, not the icons themselves. I also cannot choose an item called “icons” in the shortcode generator. I’m using v2.4 – maybe the icon short codes aren’t available in v2.4? ( I can’t find what the latest incarnation of Awake is).

Please inform.

Kind regards Arjan

Webtreats

Hi marisagarau,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

The latest Awake version is V2.9

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

I was unable to download the skins you advertise as being part of this theme purchase. How do I go about getting an account on your other website so that I can download the skins?

Webtreats

Hi scarstens,

Thank you for purchasing our theme!

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Once registered you will have access to the support forum and the skin browser.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I need to download some skin that i see on the demo ( but not included in the payed package ) .. when i try ( on mysiteetcetc ) appear to me a login request for download?? Is it possibile?

Webtreats

Hi marchesanfilippo,

See here for registering, http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1.

Once registered you will have access to the support forums and skin browser.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy
Carlor Purchased

Hello, do you have planned to develope a responsive version of Awake theme? I know that I should have done this question on support forum, but would you be so kind as to give me your answer here? Considering I am here, I take this opportunity to suggest you to improve your awesome theme whith more support for custom post type created by the user. Actually this support is zero and the user have to change the code to show and to search custom content. (Sorry for my bad english, i am italian)

Webtreats

Hi Carlor,

Thanks for your suggestions.

We are in active development creating responsive options for Awake.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

I have a pre-buy question. Can widgets be placed on the homepage?

Thanks

Webtreats

Hi covaun,

Thanks for your interest.

Yes you can.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Hi is there a way i can upgrade the theme without losing all my changes? a client is complaining about the 1.3 version timthumb malware =\ what would be the best way to fix this problem?

thank you! this is one of my favorite themes ever!

Webtreats

Hi talymartins,

Thanks for purchasing.

Please post your question in our support forum.

See here for registering:

http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Do these themes on themeforest like this one, that do not list chrome specifically on browser compatibility really not work on google chrome? That being the most popular/ or second most popular (over 35% of browser market share) would be a big problem for me. Can anyone clarify this for me?

Webtreats

Hi zedekc,

Thanks for your interest!

Both our Awake and inFocus themes are using mysitemyway framework and are compatible with google Chrome, more details here: http://mysitemyway.com/features/cross-browser-compatibility/

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

Great theme! Fast support!

Webtreats

Hi 39CentStamp,

Thanks for purchasing our theme, glad you like it! And we appreciate your kind words, thank you!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hello, I just performed the update and the slide is not working. I’ve been looking through the support forums. I tried the recommend script addition to the header.php file. Didn’t work. I also tried the script additional to the seo>additional headers field. That didn’t work.

Also, how do I register for an account on the support forum? Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

by he way, my site is drforest.com. Thanks!

Webtreats

Hi dlinville,

Thank you for purchasing our theme!

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forum.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi mate!

I need to translate 2 tiny things on the theme:

1. “Search..” 2. “SUBMIT” (I mean the form button)

Thanks bro ;-)

Webtreats

Hi AlexandreJorgeRibeiro,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

In the meantime, here’s a link to our Documentation Wiki that might help: http://mysitemyway.com/docs/index.php/Translating_your_site#Translating_the_theme_.pot_file
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can you use the same skins on the buddypress child?

Webtreats

Hi Animalit,

Thank you for your interest in our theme.

Whether or not you are using a buddypress child theme you can still change the skins.

Here’s the link to our support forum where your question was posted and answered:

http://mysitemyway.com/support/topic/can-you-use-the-same-skins-on-the-buddypress-child
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