854 comments found

I’m very interested in purchasing this great theme. Question: Can you sort the order of items to display in your portfolio layouts?

Thank you!

Webtreats

Hi chrislim,

Thanks for your interest in our theme!

Your question was posted in our support forum and here’s the link to the response: http://mysitemyway.com/support/topic/can-you-sort-the-order-of-items-to-display-in-your-portfolio-layouts

I already bought this fantastic theme. But I don’t know how to get the additional skins. Thank you in advance!

Webtreats

Hi Interlunium,

Thank you for purchasing our Awake theme!

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1  

Once registered you will have access to the support forum and the skin browser for downloading additional skins.

Hello, I purchased this theme. I updated wordpress and now the homepage slide-show does not autorotate. It was working before the wordpress update. I attempted to update to the new version of awake, but the entire site wigs out and will probably require hours of work to dial it in. Could I get someone from your team to update or fix only the slide-show rotator on the home page? please email me at admin@domaincanvas.com. Thank you!

Webtreats

Hi dlinville,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

miguelg Purchased

I just tried installing.. everything i try to upload my logo it says “Cheatin’ uh?” and won’t let me upload.

Webtreats

Sorry for the late response miguelg!

Please see the link below from our support forum for the fix the the “Cheatin” issue you are having: http://mysitemyway.com/support/topic/cant-load-favicon-and-custom-image-logo-my-favicon-looks-wierd#post-73674

See here for registering in our support forum: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1 Our support team has a very fast turnaround time on questions there.

whisper Purchased

I get the cheatin uh .. problem also, just upgraded to 3.4

I get this error when trying to upload an image to my slider.

Webtreats

Sorry for the late response whisper!

The link below from our support forum fixes the “cheatin” issue in most cases: http://mysitemyway.com/support/topic/wordpress-34

If it does not work for you, please post your question in our support forum and our support team will gladly help you there.

whisper Purchased

I understand your busy :) Ty

whisper Purchased

I understand your busy :) Ty

ebuckley Purchased

can’t get grunge skin to show under ‘choose a skin’ it does show up uploaded under ‘manage skins’ ...went to forum couldnt find the resolve..please advise..thanks

Webtreats

Hi ebuckley,

Thank you for purchasing our theme!

Please see if this discussion thread will help you in changing to a different skin: http://mysitemyway.com/support/topic/download-skins#post-46957

If not please post your question in our support forum at http://mysitemyway.com/support/forum/awake-wordpress and our support team will be able to help you there. Thank you!

macandco Purchased

encoding problem ? (with FTP )

Have a problem with some awake files. I would modified some shortcodes files (to test) but when i do it my site give me a white page.

what i have done : - with filezilla (FTP), i upload wp-content/themes/awake/lib/shortcodes/03-links.php files from the web server to my PC - I download (back) the same file (without modification!) from my PC to the web server, the site is broken….

i thought it was a encoding problem… but even if i don’t open this file on my PC (i upload then downlod the file without modification)... the site is broken

Help me… should i understood that i can’t send by FTP your awake files ? .... no of course, so what ?

Thanks.

LL

Webtreats

Hi macandco,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

xunyuk Purchased

Hi, I’m getting the ‘Cheatin hu?’ message. I notice above that you mention a forum on another website which has a .js fix. But I can’t see where to register there and the download won’t work. Any chance of posting a link to the fix here?

Edit – ignore this.

doubleit Purchased

I am using WPML and try to translate a content inside Awake options like “General Settings—> Header Contact Info” which shows the main teaser for my page. Somehow I cannot find the spot where to translate this text. Also any other content inside the theme is not reachable for WPML … Any idea?

Webtreats

Hi doubleit,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Hi,

I love this theme, the only thing stopping me from purchasing it is the fact it is not responsive.

Are there any plans to make this happen and roughly when? With this addition it would definitely be the best theme out there!

Webtreats

Hi citrusemedia,

Thanks for your interest in our theme!

Yes, another update of Awake is coming soon and it will be responsive. We’re hoping it will happen in the next few days, we will let you know.

Yulana Purchased

Where to download updates to 3.0.Thanks

Webtreats

Hi Yulana,

Thanks for purchasing our theme!

To download 3.0 sign in to the themeforest account you used to purchase the Awake theme and click on your “My Downloads” page.

Hello,

I have a probleme with my website: www.jallut.ch The slider on the homepage doesn’t work on IE7 , nothing appear. Is it possible to fix that?

Best regards

Webtreats

Hi sandragolay,

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

I wish this theme was responsive….

Webtreats

Hi mlah384,

Awake theme is responsive!

You can check out the theme demo below: http://themes.mysitemyway.com/responsive/?themedemo=awake

Hi, The Awake template looks really nice. Is it possible to insert small post list to the homepage below the four columns and above the footer? Can I have it for 30 days evaluation just to see if I can make work all that I need?

Will Awake work on the newer Wordpress version 3.4.1?

Webtreats

Hi MichelBraunstein,

Thanks for your interest in our theme!

Yes, Awake works on WordPress 3.4.1. You can check out the theme’s free trial here: http://trial.mysitemyway.com/

If you need any help let us know.

Can you tell me if it’s possible to insert small post list to the homepage between the four columns and the footer?

Webtreats

Hi MichelBraunstein,

Your question was posted in our support forum and below is the link to the response: http://mysitemyway.com/support/topic/small-post-list-to-the-homepage-between-the-four-columns-and-the-footer-1

rexhill Purchased

i just purchased your template and am unable to load it into wordpress without receiving lines and lines of warning messages. there are warnings on the wordpress dashboard and another warning that shows on the actual site. i emailed you directly, but thought i’d post here just in case. please help!

Webtreats

Hi rexhill,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Hi, Hi have purchased the Awake template. It’s really fantastic and with many options. I’d like to download another skin but I need credentials to do so. I thought it was my e-mail address but apparently not because I can’t even reset my password. Can you tell me how to sign in? Thanks!

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