Webtreats

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872 comments found.

I’m very interested in purchasing this great theme. Question: Can you sort the order of items to display in your portfolio layouts?

Thank you!

Hi chrislim,

Thanks for your interest in our theme!

Your question was posted in our support forum and here’s the link to the response: http://mysitemyway.com/support/topic/can-you-sort-the-order-of-items-to-display-in-your-portfolio-layouts

I already bought this fantastic theme. But I don’t know how to get the additional skins. Thank you in advance!

Hi Interlunium,

Thank you for purchasing our Awake theme!

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1  

Once registered you will have access to the support forum and the skin browser for downloading additional skins.

Hello, I purchased this theme. I updated wordpress and now the homepage slide-show does not autorotate. It was working before the wordpress update. I attempted to update to the new version of awake, but the entire site wigs out and will probably require hours of work to dial it in. Could I get someone from your team to update or fix only the slide-show rotator on the home page? please email me at admin@domaincanvas.com. Thank you!

Hi dlinville,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

I just tried installing.. everything i try to upload my logo it says “Cheatin’ uh?” and won’t let me upload.

Sorry for the late response miguelg!

Please see the link below from our support forum for the fix the the “Cheatin” issue you are having: http://mysitemyway.com/support/topic/cant-load-favicon-and-custom-image-logo-my-favicon-looks-wierd#post-73674

See here for registering in our support forum: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1 Our support team has a very fast turnaround time on questions there.

I get the cheatin uh .. problem also, just upgraded to 3.4

I get this error when trying to upload an image to my slider.

Sorry for the late response whisper!

The link below from our support forum fixes the “cheatin” issue in most cases: http://mysitemyway.com/support/topic/wordpress-34

If it does not work for you, please post your question in our support forum and our support team will gladly help you there.

I understand your busy :) Ty

I understand your busy :) Ty

can’t get grunge skin to show under ‘choose a skin’ it does show up uploaded under ‘manage skins’ ...went to forum couldnt find the resolve..please advise..thanks

Hi ebuckley,

Thank you for purchasing our theme!

Please see if this discussion thread will help you in changing to a different skin: http://mysitemyway.com/support/topic/download-skins#post-46957

If not please post your question in our support forum at http://mysitemyway.com/support/forum/awake-wordpress and our support team will be able to help you there. Thank you!

encoding problem ? (with FTP )

Have a problem with some awake files. I would modified some shortcodes files (to test) but when i do it my site give me a white page.

what i have done : - with filezilla (FTP), i upload wp-content/themes/awake/lib/shortcodes/03-links.php files from the web server to my PC - I download (back) the same file (without modification!) from my PC to the web server, the site is broken….

i thought it was a encoding problem… but even if i don’t open this file on my PC (i upload then downlod the file without modification)... the site is broken

Help me… should i understood that i can’t send by FTP your awake files ? .... no of course, so what ?

Thanks.

LL

Hi macandco,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Hi, I’m getting the ‘Cheatin hu?’ message. I notice above that you mention a forum on another website which has a .js fix. But I can’t see where to register there and the download won’t work. Any chance of posting a link to the fix here?

Edit – ignore this.

I am using WPML and try to translate a content inside Awake options like “General Settings—> Header Contact Info” which shows the main teaser for my page. Somehow I cannot find the spot where to translate this text. Also any other content inside the theme is not reachable for WPML … Any idea?

Hi doubleit,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Hi,

I love this theme, the only thing stopping me from purchasing it is the fact it is not responsive.

Are there any plans to make this happen and roughly when? With this addition it would definitely be the best theme out there!

Hi citrusemedia,

Thanks for your interest in our theme!

Yes, another update of Awake is coming soon and it will be responsive. We’re hoping it will happen in the next few days, we will let you know.

Where to download updates to 3.0.Thanks

Hi Yulana,

Thanks for purchasing our theme!

To download 3.0 sign in to the themeforest account you used to purchase the Awake theme and click on your “My Downloads” page.

Hello,

I have a probleme with my website: www.jallut.ch The slider on the homepage doesn’t work on IE7 , nothing appear. Is it possible to fix that?

Best regards

Hi sandragolay,

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

I wish this theme was responsive….

Hi mlah384,

Awake theme is responsive!

You can check out the theme demo below: http://themes.mysitemyway.com/responsive/?themedemo=awake

Hi, The Awake template looks really nice. Is it possible to insert small post list to the homepage below the four columns and above the footer? Can I have it for 30 days evaluation just to see if I can make work all that I need?

Will Awake work on the newer Wordpress version 3.4.1?

Hi MichelBraunstein,

Thanks for your interest in our theme!

Yes, Awake works on WordPress 3.4.1. You can check out the theme’s free trial here: http://trial.mysitemyway.com/

If you need any help let us know.

Can you tell me if it’s possible to insert small post list to the homepage between the four columns and the footer?

Hi MichelBraunstein,

Your question was posted in our support forum and below is the link to the response: http://mysitemyway.com/support/topic/small-post-list-to-the-homepage-between-the-four-columns-and-the-footer-1

i just purchased your template and am unable to load it into wordpress without receiving lines and lines of warning messages. there are warnings on the wordpress dashboard and another warning that shows on the actual site. i emailed you directly, but thought i’d post here just in case. please help!

Hi rexhill,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Hi, Hi have purchased the Awake template. It’s really fantastic and with many options. I’d like to download another skin but I need credentials to do so. I thought it was my e-mail address but apparently not because I can’t even reset my password. Can you tell me how to sign in? Thanks!

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