843 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United States

Hey Webtreats,

So sorry…my email from yesterday should have been addressed to YOU , not ElevateTV. Reposting here:

Great theme!

Quick question: I’m trying to reduce the size of the font in the slide title. I have tried changing the size of the h2 code in the style.css to 28px. I have tried changing the .slide_title font size to 28px. I have tried duplicating the skin in the Awake Admin Panel and changing the “General Typography” h2 size to 28px. Nothing seems to change the title size.

Any ideas? I’m in the middle of building the site at http://www.passoja.com/dev The title of the first slide, “Monty and the Runaway Furnace” is what I’m trying to change!

Thanks, Erik

Webtreats

Hi bigbaderik,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi there, I cannot see your theme in wordpress 3.4.2 -I have tried uploading .zip then extracting via my cpanel file manager and also uploading .zip directly from wordpress. (I have tried this on two hosting providers and still no luck) Can you please help out. Cheers S

Webtreats

Hi scottie28,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Has been a member for 1-2 years

Great theme, but please beware it contains a hard link to the company website. I don’t care for backlinks to companies that you have purchased a theme from. I understand it with free themes, but it can hurt your SEO , and looks tacky, and shouldn’t be included with paid themes. Otherwise very flexible theme, far better than any free theme out there.

Webtreats

Hi medicman,

Glad you like our theme!

Your comment was posted in our support forum and here’s the link to the response: http://mysitemyway.com/support/topic/hard-link-to-the-company-website
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I’m confused. I purchased the theme from themeforest where I have an account of course. Now I see that I need to log in at mysitemyway to access skins and the forum.

BUT I can’t figure out how to create an account at mysitemyway.com to do these things.

What’s the deal??

Webtreats

Hi keyelement66,

Thank you for purchasing our theme and sorry for the confusion!

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Once registered, you will be able to access the skin browser and post questions in our support forum.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • South Africa
Stefanus Purchased

Hi,

Is the twitter feed sorted already, because its not working?

Thanks a lot.

Webtreats

Hi Stefanus,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi There,

I am using the demo version and I am quiet impressed with this theme. During demo I noticed that the demo site is not supporting the Turkish characters. May I assume this is only due to demo settings and the actual theme would support all Turkish Characters? Thank you

Engin

Webtreats

Hi engin57,

Thanks for your interest in our theme!

Your question was posted in our support forum and below is the link to the response:

http://mysitemyway.com/support/topic/turkish-characters-in-demo-version
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Where can I download version 2.4 of Awake?

My hosting company broke and then upgraded my wordpress installation and i need 2.4 to fix my site before I upgrade.

Webtreats

Hi mchevalier,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey there,

I wanted to know how to get rid of the Twitter configuration on every page? Please let me know.. I did not buy the theme on this profile but I did on another. Check out my site at www.fitnessproaz.com

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey there,

I wanted to know how to get rid of the Twitter configuration on every page? Please let me know.. I did not buy the theme on this profile but I did on another. Check out my site at www.fitnessproaz.com

Please respond to this one.

Webtreats

Hi corysales1,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi!

Is there any error with twitter?

I inserted my username (churchconvent) in the Awake-Twitter-Widget – but in the Sidebar is a “No Twitter Messages” instead of the messages. Please could you help me? Thanks!!!

Webtreats

Hi basilius78,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How can i change the tile font for the faqs?

Thanks!

Webtreats

Hi freshweb_cdn,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I just want to make sure before i buy it… Does the responsive version have all the same options as the original? i notice that the responsive demo doesn’t show examples of all the pages and shortcode, etc..

Thanks in advance

Webtreats

Hi rollingstone77,

Thanks for your interest in our theme!

The response to your question was addressed here: http://mysitemyway.com/support/topic/responsive-infocus

Let us know if you have any other questions.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, The theme is brilliant but there is one thing I need an answer to. I tried to set up my support forum account but I have not received the email with my log-in details. Maybe I typed in the wrong email?

Hopefully you can answer me from here?

I’m using responsive Awake, and pages that are set to full width (such as my homepage) are reverting to 70% width (as if there was a sidebar) when the the window is re-sized. (Under 998px media query I think)...

Is this a bug? If I change the CSS from 70% to 100%, then pages with sidebars won’t work properly.

Help please! Thanks in advance,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I can’t get access to your support! Please help

Webtreats

Hi rollingstone77,

Thank you for purchasing our theme!

Your question was posted in our support forum and here is the link to the response: http://mysitemyway.com/support/topic/width-re-sized-error

If you’re still having trouble registering, let us know

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
Mikeoc Purchased

Hi Can you tell me if there is a full page template without sidebar for responsive version? If so im not sure which it is from template dropdown.

great theme

thanks

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
Mikeoc Purchased

Hi Can you tell me if there is a full page template without sidebar for responsive version? If so im not sure which it is from template dropdown.

great theme

thanks

Webtreats

Hi Mikeoc,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
Mikeoc Purchased

Hi I have downloaded the responsive vesion of the theme but for some reason the social media links do not work on mobile devices.

Can you please advise?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Portugal

Hi!

After upgrading to WP 3.5, and Leaflet Maps Marker to 3.2, I now got a warning telling me that I have to add some enqueing

Leaflet Maps Marker warning!
You must enqueue the plugin stylesheets manually if you want to show maps by calling do_shortcode() in your template files!

Please add the following code before your get_header() call inside your template, which is usually located in header.php:

[etc.]

Now I obviously can do this manually — just edit the appropriate file. However, this will break awake for future upgrades, which is not very desirable. I wonder, thus, if there is a way to add the appropriate PHP lines for this (and other…) plugins in an upgrade-safe way?

Thanks in advance!

Webtreats

Hi GwynethLlewelyn,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
xomoxnyc Purchased

how to make a logo responsive??

Webtreats

Hi xomoxnyc,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
bhchilds Purchased

I tried taking this to support but I couldn’t figure out how to register. I’m having the TimThumb issue, thumbnails are stretching. Image resizing is not disabled. I saw this post http://mysitemyway.com/support/topic/post-thumbnails-issue#post-52750

But I don’t under stand 777 permissions or what to do! I’d appreciate any help!

This is the site currently http://69.195.124.71/~umdsabco/MFCD/

Webtreats

Hi bhchilds,

Thank you for purchasing our theme!

Please post your questions directly in our support forum at http://mysitemyway.com/support/ and our team support will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

Please let us know if you are still having trouble accessing the support forum

Thanks!

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