844 comments found

Hi, I apologize I screwed something up. Please direct me where i should look to fix it? on http://thebingobulletin.com/advertise/media-kit-request/ .. the contact us form has the name & email text on the right hand side, wrong side, of the text field boxes for name & email. Please advise. :nerdy:

Webtreats

Hi johnsinsight,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

yamon Purchased

Is twitter feature working now? Please don’t tell me to go to http://mysitemyway.com/support/ I was just there and didn’t see any updated news. thanks.

Webtreats

Hi yamon,

Yes, the update just released for Awake added support for Twitters new API, it is working.
kaga Purchased

Hi there

I have a unique problem – I am updating a client’s website theme from Awake 1.3 to the latest version 3.1 – When updating I loose ALL theme settings -

Can you suggest how to upgrade without losing version 1.3 settings?

Thanks

kaga Purchased

Manage skins not working?

Hi there

Trying to make changes to a skin – not working?

Dashboard – awake – skins – manage skins – select black_glass_mosaic.css – edit – = empty page

please advise

Webtreats

Hi kaga,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

mmogamer Purchased

hi there, im trying to use the fancy images .. but when i link up my images, it doesnt show them … it just shows the loading icon … do i need to make the image thumbnails the exact size of the image as i have set a size and its just shows the loading gif ?

Webtreats

Hi mmogamer,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

I’m starting get Fatal Error messages on my site. For example, the Galleria shortcode won’t work anymore. It says This version of Classic theme requires Galleria 1.2.8 or later. Not sure what to do.

Webtreats

Hi michaeldrum,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support/ and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Is the header area of the Awake theme customizable (without any coding, etc.)? I would be interested in replacing the word Awake with my company logo.

Webtreats

Hi dcaissie,

Thanks for your interest.

Yes, you can replace the logo without any coding, it’s an option in the themes admin panel.

Hi … Is theme now responsive? I would like to know asap since I have to make a project decision.

Sincerely,

MS

Webtreats

Hi manusharma,

Yes it is.
kaga Purchased

Feature request – Full Woocommerce integration please :)

Webtreats

Hi kaga,

Thanks for purchasing.

Also thanks for the feature request, we’ll look into adding it in a future update

Hello! I have the same problem with twitter as some other users wrote. I changed the Code in /lib/funtions/twitter.php and /lib/funtions/core.php as mentioned here: http://mysitemyway.com/support/topic/twitter-feed-not-showing#post-92121

But it still does not work. Can anyone help me?

Thanks a lot!

Webtreats

Hi basilius78,

You’ll have to update Awake to the latest version (v3.2)

http://mysitemyway.com/docs/index.php/Awake_Changelog#V3.2_-_06.20.2013

You can download the update through ThemeForest.net from your “Downloads” tab.

If you need further assistance please don’t hesitate to post your question in our support forum:

See here for registering:

http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1
kaga Purchased

Is this theme Wordpress 3.6 ready?

Thanks

Webtreats

Hi kaga,

Yes, Awake is WordPress 3.6 ready.

If you need further assistance please don’t hesitate to post your question in our support forum:

See here for registering:

http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1
killclick Purchased
Hi, I’m working on a live site, and the issue is pretty urgent— the slider isn’t working at all. The images are the correct size, but it just hangs and never loads, and it’s been like this from initial installation with demo content. I have no idea how to fix this and could really use some guidance. http://www.emeryconnect.com

Thanks. Happy to provide login if needed to fix. Caroline

Webtreats

Hi killclick,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

kaga Purchased

Adding a social outbound link for Google + I discovered you don’t have the icon for Google +

Where can I get?

Thanks

Webtreats

Hi kaga,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Hi,

First of all great theme!

I’m having a lot of trouble with the home page slider. I cannot get it to appear on the homepage. It is not disabled, and I have uploaded some pictures into it. I click save, and then when I go to to the homepage NOTHING. My site goes live in 1 week so I need to find out what to do or what I’m doing wrong ASAP!

Thanks in advance! www.jeremy-brett.com

Default-user

It’s OK, I got it working. BUT, both the Fade slider and the Nivo slider are missing. Scroll works fine.

Webtreats

Hi PeaGreenBoat84,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Hi, I just gought your theme – it is very good. But – I’m in Poland, and we have some special signs: ?????ó?… My website is: http://nowa.cyfrowaszkola.waw.pl You will see, that there are such special signs – for example in “Simpler than ever” [teaser_small]. The same text in “Call to Action Text” is bad – without special characters. I think some librrary you use to generate pictures does not convert special characters. Can you make something with it? Or maybe – you need some more info from me?

Adam

Webtreats

Hi abix_adamj,

Glad to hear you resolved your issue.

If you need further assistance please don’t hesitate to post your question in our support forum:

See here for registering:

http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

I am having a problem on my single product page. It has been working fine and I have tried many things to fix (disable all plugins and updating the theme). It is missing the logo and seems some css on the single product page.

Not Working: http://plumbingvans.com/cargo-vans/cargo-van-door-panels/chevy-door-panels/ Home Page: http://plumbingvans.com/
Webtreats

Hi JoshChauvin,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Hi there,

I was looking at the demo of this team, and the full width page on the demo does not work under the responsive setting on a mobile device.

Will this be the case if I purchase this theme?

Thank you.

Paul

Webtreats

Hi pgrogan,

Thanks for your interest.

All of Awakes pages are fully responsive and will work across mobile devices.

Hi Webtreats

How do I limit my twitter feed [twitter] to show only one post and not many.

Have tried [twitter number=”1”] but no luck

Webtreats

Hi libertad,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

libertad

Ok I have done so … please will you now assist?

http://mysitemyway.com/support/topic/twitter-feed-8?replies=1#post-137961

Thanks

Hi,

I’m taking over a website which is using Awake v1.3. Of course I want to upgrade the theme to v3.2. What difficulties will I encounter with doing this?

Thanks, Michael

Webtreats

Hi mmucklow,

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

Send us an email through our contact forum and we’ll set you up with a support forum account.

http://mysitemyway.com/contact

We look forward to seeing you in the forums.

Hi I just want to know if this theme supports any language plugin like qtranslate or others, if its ok to translate in spanish and english I will definitely buy it. Thanks

David

Webtreats

Hi D4VIDMORENO,

Thanks for your interest.

Yes, Awake should work qtranslate.

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